Page 6 - Configuration Properties Menu
iContact Initial Configuration Setup
Page 6 - iContact Initial Configuration Setup
MultiMedia Module iContact Manual
Configuration Properties Menu
40DHB0002UKDB – Issue 2 (04/2003)
Telephony Property Settings
The telephony settings display your current telephony connection values. The first time
you run the program you need to provide the application with these parameters. Enter
new values or modify the current settings.
1. Enter position ID for ACD(extension) and the appropriate password
2. Enter
outbound dial Prefix
3. Click
Save
to update new values or continue setting up the rest of the feature
properties before saving and closing the menu.
The new information becomes the current values in the Configuration menu.
Telephony Properties
Description
Directory Number DN
Meridian switch DN
Position ID for ACD
Telephone extension connected to telephone
switch ACD (part of ACD pool group)
Outbound Dial Prefix
External dialing prefix (if required)
