Avaya Compact Contact Center V5, System Administrator Manual

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System Administrator
Page 34 System Administrator
40DHB0002USDU Issue 2b (1st February 2005) Compact Contact Center V5
Database Tab
The machine that holds the historical call data database is detailed on the Database Tab. The
authentication credentials used for connecting to the database can be maintained.
If SQL Server authentication and the database user id fields are left empty then the default name
SDXArchiver is used for connecting to the database. If you want to connect to another database server,
enter the name and password of the new target.
For the SQL Server Security field, enter both the name and password entered whilst installing MSDE
2000 (the defaults are
sa and NMYSBH ). If you have connected to a different database server, enter
the name and password.
Note: If you are using Windows integrated security and the web.config file for the web application has
the setting identity impersonate set to true then the credentials of the client using the web application will
be used to connect to the database. For preset reports, the credentials under which the report server
windows service is running will be used to connect to the database.