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Report Scheduler

Editing Tasks

CCC Report Manager

Page 11

User Manual

40DHB0002USBD Issue 1 (06/06/2001)

Editing Tasks

Tasks can be edited in two ways.

 

You can select a task and then chose an option from the edit drop

down menu.

Or

 

Right click the mouse on a task to view a pop-up menu.

The options in the pop-up menu are in a different order to those in the Edit
menu.  This is to minimise the possibility of unintended options being
selected.  The contents are the same in both menus except that the pop-up
menu contains the 'cancel' option.  The available options in these menus
are as follows.

Option

Action

Cancel

Closes the pop-up menu.

Disable/Enable

Toggles whether the selected task is enabled.  If
disabled, the task does not run but at the times that the
task would have run if it were enabled, the 'Next run
Date' is re-evaluated.

Run Now

Runs the selected task immediately.  This does not
affect the existing values of the 'Next Run Date'.

Delete

Removes the selected task from the schedule.  When
selecting this option the confirmation prompt is
displayed.  The 'no' button is the default button so that
if the return key is pressed the task will not be deleted.
Tasks can also be deleted by selecting and then
pressing the delete button.

Properties

This option displays the schedule properties for the
selected task.

Task History

To view the history of tasks:

1. From the 

File

 Menu, select the 

View History

 option.

The history screen displays details of up to the last 600 tasks run.  The
most recent date and time that the tasks were run is at the top of the
screen.  All the columns available to the schedule screen are displayed in
default order.  Each line displays details of the task immediately after
having been run.  The success or failure of each task run can be reviewed
along with the date and time that the task was run.

If you click the 

refresh

 button, the listing is updated with any tasks that

have been run since opening the screen.

To clear the log file click on the button labeled 

Clear

.  A confirmation dialog

is displayed asking you to confirm that you wish to clear the log history.
The 'no' button is the default button so that if the return key is pressed the
task is not deleted.  Tasks can also be deleted by selecting and then
pressing the delete button on the keyboard.

Summary of Contents for CCC Report Manager

Page 1: ...CCC Report Manager User Manual 40DHB0002USBD Issue 1 06 06 2001...

Page 2: ...Report Scheduler 8 Editing Tasks 11 Task History 11 Report Scheduler Preferences 12 Report Viewer 13 General 13 Launching Report Viewer 13 Managing Report Viewer 15 Opening a Corporate Document 17 Ref...

Page 3: ...ormat which can then be printed Wallboard Manager Real time information from the call center is essential to react to constantly changing telephone traffic levels and provide excellent customer servic...

Page 4: ...is a resilient open industry standard architecture for data storage Microsoft s SQL incorporates automatic back up routines and replication ensuring data is stored reliably Call records store detaile...

Page 5: ...will see that many tasks can be completed in a similar manner in Report Viewer These similarities make it easier for you to use the Office Compatible products together Office Compatible Features Suppo...

Page 6: ...during this session In Queue Indicates the number of messages waiting to be stored in the database Indexed Indicates the number of messages that have been indexed Rejected Indicates the number of SMD...

Page 7: ...formation is updated 1 From the View menu select Interval This option also allows you to select the interval at which the information is updated The intervals are 0 5 1 2 5 and 30 seconds The default...

Page 8: ...1 Click the Start button on the Windows taskbar 2 Point to Programs 3 Point to CCC 4 Click Scheduler from the sub menu The Report Scheduler window lists the tasks sent for processing For each task the...

Page 9: ...ly or Month Days Day Intervals The days s on which a task will run This value is dependent on the Frequency selected Time intervals The time s at which a task will be run Al times are rounded to the n...

Page 10: ...refresh the data You can also select the refresh option from the file menu or press F5 When the schedule refreshes expired tasks are removed and any task created since the last refresh will be displa...

Page 11: ...is displayed The no button is the default button so that if the return key is pressed the task will not be deleted Tasks can also be deleted by selecting and then pressing the delete button Propertie...

Page 12: ...ository database Start Minimized causes the Display Splash screen option to become available If Display Splash screen is not selected the application displays the schedule screen minimised Selecting D...

Page 13: ...ps shift period date range etc to generate the data they require Date ranges available are today yesterday specific day this week last week this month last month or date range These standard templates...

Page 14: ...irst install and select a printer Refer to your Windows documentation for more details Print Preview Displays each page of a report as it will appear when printed The status bar at the bottom of the s...

Page 15: ...e about a document first highlight the document and then click on the Properties button Document Tab The document tab contains details of the title subject any keywords and comments about the report D...

Page 16: ...Criteria Comments Contains Does Not Contain Data provider name Contains Does Not Contain Document Has No Properties Has Properties Keywords Contains Does Not Contain Name Contains Does Not Contain Si...

Page 17: ...Please refer to the section called Retrieve Documents for further information When you have finished working on a document close it by selecting the Close command from the File menu Opening Recently u...

Page 18: ...values This screen displays the information in either Tabular View as above or Hierarchical View 6 Click the Refresh button to run the query for the list of values and retrieve an updated result from...

Page 19: ...esult of calculations on data in the database Results Tab The Results tab displays the raw data retrieved by a data provider selected in the Data Providers box It allows you to refresh the data provid...

Page 20: ...box Refreshable If this attribute is editable it indicates whether you can refresh this data provider Universe Displays the name of the universe on which you built the query To run the query on a diff...

Page 21: ...view Print Preview allows you to see how your Report will look like when you print it out In the Print Preview Window you can zoom in on your Report move easily between the pages of the Report as well...

Page 22: ...times which reduces traffic on the network The Report Scheduler module is responsible for the scheduled processing of documents You submit a document by sending it to Report Scheduler which can perfor...

Page 23: ...at you have selected to run Use the Values button to select specific values i e shift start and finish times Click on the Ok button when finished entering values 4 The Schedule Task Properties screen...

Page 24: ...t Viewer Agent Activity Trace Report When refreshing the above report follow the instructions in Refreshing Agent Activity Trace Report on page 18 Nil Data in the Reports Graphs do not display nil zer...

Page 25: ...ver 6 Configure 7 Log File 7 Refresh 7 Archiver 4 D Delta Server 7 F Find Server 6 R Report Scheduler 4 Report Server 4 Report Viewer 4 15 Data Providers 22 Open Report 19 Print Reports 25 Refresh Rep...

Page 26: ...er protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Avaya This document...

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