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14

Selected Voice Features

The Abbreviated Dialing (AD) feature allows you to store selected telephone
numbers for quick and easy dialing. Each number can be a complete or
partial telephone number, an extension number, or a trunk or feature access
code. Abbreviated Dialing offers four possible types of lists — Personal,
Group, System, and Enhanced, and you can have a total of three lists. (Of
these three lists, you can have only one System List and one Enhanced List.)
You program numbers on a Personal List; numbers on Group Lists are
programmable by the controller of the list; System Lists and Enhanced Lists
are programmable only by the system manager.

You can also program a number on an AD button that is not stored on an AD
list. This Automatic Dialing number can be up to 16 digits and characters.

For all 6408+ telephones, and all 6408D+, 6416D+ and 6416D+M, and
6424D+ and 6424D+M telephones connected to DEFINITY switches 6.2
and prior releases, or when using the Program feature access code
To program/reprogram an AD button (administered as a feature button)

Note: The system manager must first program a call appearance/

feature button as an AD button before you can program a
number on it.

Note: There is a 10-second time limit between your entering the

Program mode and entering the first digit of an AD button, and
then a 10-second time limit between each digit. If you hear
intercept tone while you are programming the button, you have
exceeded the time limit and you must begin again.

1. Locate the Program button on your telephone. There are three

possibilities.

a. If you are using a telephone with a display, press the Menu button

and, if necessary, the Next or Prev button until Prog appears on the
display screen.

b. If you telephone does not have a display or if Prog is not available on

your display, press

administered as a feature button.

c. Ask your system manager for the AD Program feature access code.

2. Pick up the handset or press

.

[dial tone]

3. Press the Prog button (or dial the feature access code).

4. Press the AD button to be programmed.

5. Dial an outside number, extension, or feature access code you want to

store (as you would normally dial it).

6. Press

.

[confirmation tone]

7. Repeat Steps 4 through 6 (within 10 seconds) to program additional

buttons.

8. Hang up or press

to end programming.

Abbreviated Dialing/Automatic Dialing (AD)

Program

Spkr

#

Spkr

«
...
12
13
14
15
16
...
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Summary of Contents for 6408+

Page 1: ...ng a Personalized Ring 13 Selected Voice Features 14 Display Features 21 Time and Date 21 Call Information 21 Modular Interface Capabilities 24 Telephone Installation 25 Desktop Installation 25 Wall Installation 26 Removing the Telephone Tray 29 Installing the Designation Card 30 Line and Feature Button Lights 32 6408 6408D 6416D 6416D M 6424D and 6424D M Telephones User s Guide 555 230 739 Comcod...

Page 2: ...ges that result from such unauthorized use Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges TRADEMARKS DEFINITY and AUDIX are registered trademarks of Avaya Inc Mirage Star Set and Supra are registered tradem...

Page 3: ... to persons Read and understand all instructions Follow all warnings and instructions marked on the telephone This telephone can be hazardous if immersed in water To avoid the possibility of electric shock do not use it while you are wet If you accidentally drop the telephone into water do not retrieve it until you have first unplugged the line cord from the modular wall jack Then call service per...

Page 4: ...leaners Use a damp cloth for cleaning 2 Unplug the telephone from the modular wall jack Be sure to refer servicing to qualified service personnel when these conditions exist If liquid has been spilled into the telephone If the telephone has been exposed to rain or water If the telephone has been dropped or the housing has been damaged If you note a distinct change in the performance of the telepho...

Page 5: ...er display and a two way speakerphone The 6424D and 6424D M Telephones have 24 call appearance feature buttons a 2 line by 24 character display and a two way speakerphone Note Only the 6416D M and 6424D M have modular capabilities For more information on this feature see Modular Interface Capabilities on page 24 Use Figure 1 below to familiarize yourself with your 6400 Series telephone The 6408D i...

Page 6: ...jack provided for ONLY the headset In Figure 3 the headset is shown as 1 the Headset jack is shown as 2 On these sets the headset can either be connected with an adapter cord shown as 3 in Figure 3 to the Headset jack on the back of the telephone or connected to a modular base unit which then plugs into the Headset jack 1 Mute button 8 Display available only on the 6408D 6416D and 6416D M and the ...

Page 7: ...equire a modular base For more information see the instructions for the Whisper Page feature in the Voice Features section Note If you plug the headset directly into the Headset jack you may use a button on the adapter cord if so equipped to go off hook and on hook or a button may be administered FIGURE 3 The Headset Connected to the Headset Jack on the 6416D M and 6424D M Telephones No Modular Ba...

Page 8: ...C 3124 IC A Using the Softkeys The softkeys are the four unlabeled round keys located directly below the display The four round display control buttons labeled Menu Exit Prev and Next are located under the softkeys See Figure 4 FIGURE 4 The Display Softkeys and Display Control Buttons Using the Softkey Feature Menus There are three separate softkey feature menus Each of these menus allows you to s...

Page 9: ...hat May Be On Your Display There are 12 default features that can be accessed with the softkeys on a 6400 Series telephone However the system manager may substitute other softkey features in their place Call Handling Features The Conference feature allows you to conference up to six parties including yourself on a call To add another party to a call for a total of six parties 1 Press dial tone 2 D...

Page 10: ... you to place calls or access other features without lifting the handset However in order to speak to the other party you must use the handset With the Group Listen feature the handset and speaker are active at the same time Note All of the 6400 Series telephones described in this manual can be optioned for either a two way speakerphone or a one way listen only speaker Check with your system manag...

Page 11: ...ne or for the one way listen only speaker Check with your system manager to see which of these features you can use Note Speakerphones may not operate satisfactorily in every environment such as in very noisy locations In such an environment the one way listen only speaker should be used Note Some locations may wish to use the speakerphone for the Group Listen feature With this feature you can hea...

Page 12: ...ture allows you to test the lights and display on your telephone To test the lights and display on your telephone 1 While on hook press and hold down Lights go on in columns and if there is a display on the telephone all the display segments fill in 2 To end test release Lights return to normal operation Note If the lights or the display segments do not respond during the test see your system mana...

Page 13: ... feature For directions on retrieving your messages see your system manager Selecting a Personalized Ring The Select Ring feature allows you to choose your own personalized ringing pattern for your telephone from among eight different patterns To select a personalized ringing pattern 1 While on hook press Current ringing pattern plays and repeats every three seconds 2 Continue to press and then re...

Page 14: ...anager must first program a call appearance feature button as an AD button before you can program a number on it Note There is a 10 second time limit between your entering the Program mode and entering the first digit of an AD button and then a 10 second time limit between each digit If you hear intercept tone while you are programming the button you have exceeded the time limit and you must begin...

Page 15: ...ber or change an existing number press the 1 key on the dial pad If you do not want to change the number press the 2 key and skip to Step 6 5 When you see the message Enter number on the display enter the number you want that button to call When you have finished entering the number press the key Go on to the next step Note When you have changed the number called by a feature button you may want t...

Page 16: ...lly dial it 7 Press confirmation tone 8 Repeat Steps 5 through 7 if you want to program additional items on the same list hang up and begin again at Step 2 if you want to program items on another list 9 Hang up or press to end programming Note Record your personal list items on the Abbreviated Dialing list on the cards in the tray under the telephone group system and enhanced list can be obtained ...

Page 17: ... at any extension To park a call at your extension for retrieval at any extension Note To use the Call Park feature on a telephone with display if Call Park is one of your softkey features press the Menu button and then the softkey below CPark Then hang up or if a button has been assigned to your telephone press the button if administered and hang up Otherwise follow these instructions to park a c...

Page 18: ...nsion of the ringing telephone Called telephone stops ringing and you are connected to the ringing call The Leave Word Calling LWC feature leaves a message for a person at another extension to call you back The called party will be able to dial message service for example an attendant AUDIX or other voice mail system a covering user etc to retrieve a short standard message which gives your name an...

Page 19: ...elephone must be idle that is there must NOT be any active or held calls 2 If necessary enter your security code at the telephone dial pad Note If you enter an invalid security code the telephone beeps and the display shows Incorrect Security Code and Cont for Continue Press the softkey below Cont to proceed When you have entered the security code press the softkey below Done The display shows the...

Page 20: ... 3 and 4 to administer other buttons To end self administration and return to Normal call handling mode press the Exit button Note Be sure to write the name of the self administered feature s on the telephone designation card next to the appropriate button The Send All Calls feature temporarily sends all your calls to another extension in the same system Note Before you can use this feature your s...

Page 21: ... telephone at the time you activate Whisper Page the call is converted to a normal call Note Any person in the system with the button administered on the telephone can block Whisper Page calls by pressing the button Display Features Note To ensure easier display visibility the display on the 6408D 6416D and 6416D M and 6424D and 6424D M can be left in its horizontal position or can be raised to a ...

Page 22: ...mer feature must be turned on for each individual call you wish to time At the end of the call you must immediately turn off the feature This feature can be used with any DEFINITY switch release Check with your system manager to see if you can use either of these features To use the Call Timer feature to measure elapsed time on telephone calls 1 Press the Menu button and then press the softkey bel...

Page 23: ...a button on your set press the Exit button and then dial the number using the dial pad Note You can also leave your handset on hook The speakerphone will turn on automatically when you press Use the Exit feature to leave Display Mode after using any display or softkey feature and return to Normal Mode You can then use the display to view the time and date and to identify call appearance calling ca...

Page 24: ...ress the Exit button or begin again at Step 2 to see another stored number To view the feature stored on a call appearance feature button OR the last number you dialed OR a number stored on an AD button 1 Press the Menu button and then press the softkey below View or if View is not available on your display press the button 2 Press the selected feature button Note To view the last number you diale...

Page 25: ...of these telephones Figure 6 shows the back of the 6400 Series telephones FIGURE 6 The Bottom of the 6400 Series Telephones Desktop Installation Note In non modular 6400 Series telephones you can use the telephone without the desktop stand if you so choose If the telephone desktop stand contains the modular interface the desktop stand must be left connected to the telephone If you do not use the t...

Page 26: ...nto the Handset jack 6 in Figure 6 This jack is labeled Thread the handset cord into the channel leading to the side edge of the telephone 7 Turn the telephone right side up with the front facing you 8 Snap the free end of the handset cord into the handset and place the handset in the cradle 9 If appropriate snap the free end of the expansion module cord into the TEL SET jack on the expansion modu...

Page 27: ...ce 4 Remove the desktop stand which is attached to the base of the telephone by tabs on the top and back of the stand shown as 2 and 7 in Figure 6 on page 25 Note Figure 8 below shows the removal of the desktop stand from two different 6400 Series telephone models Check to see which model is most like the back of your telephone Press inward on the top of the stand until you can lift the upper tab ...

Page 28: ... into the appropriate slots on the bottom of the telephone 9 Place the free end of the line cord through the opening in the middle of the deskstand and then snap the free end of the line cord into the wall jack 10 Place the base of the telephone on the wall jack mounting studs and pull downward until it is secure See Figure 9 FIGURE 9 Placing the Telephone on the Wall Jack Mounting Studs 11 Snap t...

Page 29: ...ll mounting the telephone See Figure 10 for further help 1 Pull the tray from the base of the telephone as far as it will go 2 Using your thumb press down on the center of the tray 3 Continue to pull the tray until it is completely separated from the base FIGURE 10 Removing the Tray from the Base of the Telephone 1 2 3 ...

Page 30: ...no 2 Crease the perforated edges of the cards you have filled out and then tear the button designation strips and the station number card along the perforations 3 Place the button designation card and telephone number card under the plastic card cover on the telephone by doing the following The transparent designation card cover is attached to the frame of the telephone by tabs on the top and bott...

Page 31: ...call from another extension or from an Automatic Callback call you placed ring ping half ring A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active Feedback Tones Tones Meaning busy A low pitched tone repeated 60 times a minute indicates the number dialed is in use call waiting ringback A ringback tone with lower pitched signal at the end in...

Page 32: ...andset or dialing the previous digit recall dial Three short bursts of tone followed by a steady dial tone indicates the feature request has been accepted and dialing can begin reorder A fast busy tone repeated 120 times a minute indicates all trunks are busy ringback A low pitched tone repeated 15 times a minute indicates the number dialed is being rung Line and Feature Button Lights Light Meanin...

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