Avaya 2007 User Manual Download Page 5

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Contents

About the Avaya 2007 IP Deskphone . . . . . . . . . . . . . . . . . 11

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

IP Deskphone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

IP Deskphone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tools and Navigation area . . . . . . . . . . . . . . . . . . . . . . . . 17

Touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Calibrating the touch panel . . . . . . . . . . . . . . . . . . . . . . . 19

Using the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cleaning the phone screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 20

Audio and text message broadcast . . . . . . . . . . . . . . . . . . . . 21

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using encrypted calling . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Managing your Station Control Password (SCPW) . . . . . 22

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 25

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting the components of the phone . . . . . . . . . . . . . . . 25

Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Entering text using the phone dialpad . . . . . . . . . . . . . . . . . . 30

Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering text using the pop-up keyboard . . . . . . . . . . . . . . . . 31

Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 32

Configuring IP Deskphone Local Options . . . . . . . . . . . . . 33

Using Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 33

Summary of Contents for 2007

Page 1: ...Avaya 2007 IP Deskphone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 06 03 Part Code NN43118 100 Date May 2011 ...

Page 2: ...RIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Doc...

Page 3: ...ation Server 1000 Release 7 5 June 2010 Standard 05 02 This document is up issued to reflect changes in technical content for Call Log Options June 2010 Standard 05 01 This document is up issued to support Avaya Communication Server 1000 Release 7 0 October 2009 Standard 04 01 Because of the similarity between UNIStim 4 0 features for Communication Server 1000 Release 6 0 and Release 5 5 UNIStim 4...

Page 4: ...l 2008 Standard 02 03 This document is up issued to support Communication Server 1000 Release 5 5 for UNIStim 3 0 May 2007 Standard 01 03 This document is issued to support Communication Server 1000 Release 5 0 This document contains information previously contained in the following legacy document now retired IP Phone 2007 User Guide NN10300 017 ...

Page 5: ... Flexible Feature Codes 20 Audio and text message broadcast 21 Security features 21 Using encrypted calling 22 Managing your Station Control Password SCPW 22 Connecting the components 25 Before you begin 25 Connecting the components of the phone 25 Entering and editing text 30 Entering text using the phone dialpad 30 Editing text using the soft keys 31 Entering text using the pop up keyboard 31 En...

Page 6: ...nu 50 Configuring Live Dialpad 50 Selecting Date and Time format 51 Accessing display diagnostics 53 Choosing a Local DialPad Tone 53 Viewing phone information 54 Diagnostics 55 Configuring call log options 55 Configuring the Callers List log 55 Configuring New Call indication 57 Configuring Preferred Name Match 58 Configuring Area Code Setup 59 Choosing a Ring type 61 Enabling or disabling Call T...

Page 7: ... 75 Making a call using the Callers List 75 Making a call using the Redial List 76 Using Predial 77 Using Autodial 78 Using Ring Again 79 Using Last Number Redial 81 Using Speed Call 81 Using System Speed Call 82 Using Hot Line 83 Using Intercom calling 83 Answering a call 85 While on an active call 86 Placing a call on hold 86 Transferring a call 86 Using Timed Reminder Recall 87 Using Attendant ...

Page 8: ...on 105 Using the Call Join feature 105 Setting up a conference call 106 Using the Conferee Selectable Display 107 Using Group Call 108 Working without interruption 111 Using Make Set Busy 111 Call Deflect 111 Additional call features 113 Using Autodial Transfer 113 Using the Buzz signal 114 Using Call Page Connect to make an announcement 114 Using Centrex Exchange Line Switchhook Flash 115 Chargin...

Page 9: ...ur office phone 135 Logging out of Virtual Office 136 Automatic log out from Virtual Office 136 Emergency calls on your Remote IP Deskphone 136 Troubleshooting Virtual Office 137 Using Media Gateway 1000B 140 Using Test Local Mode 140 Resuming Normal Mode 141 Troubleshooting MG 1000B 141 Hospitality features 143 Setting Automatic Wake Up 143 Activating Message Registration 145 Using Maid Identific...

Page 10: ...enu 156 Tools Navigation soft keys 157 Regulatory and safety information 159 Other 161 DenAn regulatory notice for Japan 161 Third party terms 163 Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 163 GNU 164 OpenSSL 171 Zlib 174 Curl 175 Libpng 176 Kern_random 178 ConvertUTF 179 Wchar functions 180 Libjpeg 181 ...

Page 11: ...kphone does not support the IP Deskphone Key Expansion Module KEM Note Some features are not available on all phones Consult your system administrator to verify which features are available for your use Basic features The Avaya 2007 IP Deskphone supports the following features large color touch panel display screen high quality speaker phone 12 programmable feature soft keys six programmable line ...

Page 12: ... download USB port to support a keyboard or mouse supports the ability to deliver text messages to the display and audio messages to the speaker see Audio and text message broadcast on page 21 The Avaya 2007 IP Deskphone does not support wideband audio or the WML Browser IP Deskphone controls Figure 1 shows the Avaya 2007 IP Deskphone controls Figure 1 Avaya 2007 IP Deskphone ...

Page 13: ... Press the Hold key to put an active call on hold Tap the flashing line DN soft key to return to the caller on hold Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The key rocks for up down left and right movements Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Press the Handsfr...

Page 14: ...n hold Press the Mute key again to restore the active call or press the line key to restore the active call You cannot retrieve this call from hold by pressing the Hold key The Mute key applies to handsfree handset and headset microphones The Mute LED indicator located on the Mute key flashes to indicate that the microphone is muted When a message is waiting or there is an incoming call the red Me...

Page 15: ...ication server The Avaya 2007 IP Deskphone LCD display screen has two areas Application area Tools Navigation area Figure 2 shows an example of an idle LCD display screen Figure 2 Avaya 2007 IP Deskphone LCD screen Note The display can differ from the above example The two keys on either side of the navigation key are context sensitive soft keys with labels appearing on the display screen ...

Page 16: ...aller name feature prompt strings user entered digits date and time information or call timer if provisioned in the Telephone options menu and IP Deskphone information context sensitive soft keys feature keys Figure 3 shows the Application area Figure 3 Avaya 2007 IP Deskphone Application area details In the feature area the soft keys can show either text or icons Table 1 shows the soft key text a...

Page 17: ...gation area provides controls for navigating between features and selecting tools This area is visible and functional at all times unless you tap the keyboard icon The pop up keyboard occupies this portion of the screen Figure 4 on page 18 shows the Tools Navigation area Table 1 Feature key text and icon displays Avaya 2007 IP Deskphone older version Avaya 2007 IP Deskphone newer version Text disp...

Page 18: ...eys are different depending on the installed IP Deskphone software Applications Tap this icon to determine which external graphical applications are registered for example My CallPilot and launch them by tapping on the appropriate icon Telephone Tap this icon to access the Telephone screen Primary Application Tap this icon to go to the primary external application configured by the administrator ...

Page 19: ...h panel You calibrate the touch panel through the Tools menu where you can fine tune the touch panel You are prompted to use the stylus to tap three targets For more information see To use the Touch Panel Setup tool on page 34 Tools Tap this icon to access the following tools used on the Avaya 2007 IP Deskphone Network configuration Local diagnostics Touch panel setup Display settings USB devices ...

Page 20: ...he Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision the phone For information about provisioning the IP Deskphones see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 Call features and Flexible Feature Codes System administration is required for call features ...

Page 21: ...udio message streams to the telephone When an audio message starts the Interrupt Screen displays While the audio message plays you can switch to your handset or headset to listen to the message Depending on the priority of the message the message can barge in during an active telephone call during an incoming call alert or when another message is playing You can also cancel the audio using the fol...

Page 22: ... Your Station Control Password SCPW enables the following security features Electronic lock to prevent others from making calls from your phone Password protected phone features for example Personal Directory Callers List and Redial List Your initial SCPW is defined by your system administrator For more information contact your system administrator To change your SCPW 1 Tap the Services soft key 2...

Page 23: ...t soft key to accept the new password Note If you are locked out of your Avaya 2007 IP Deskphone or forget your SPCW contact your system administrator 1 Tap the Directory soft key 2 Press the Up Down navigation keys to scroll and to highlight Change Protection Mode 3 Tap the Select soft key to access the Change Protection Mode 4 Use the dialpad to enter your password if Password Protection is enab...

Page 24: ...to scroll and to highlight one of the following Enable Password Protection Disable Password Protection Note By default the password protection is disabled 7 Choose one of the following Yes to accept the selection No to return to the Directory menu 8 Tap the Done soft key or ...

Page 25: ... specific IEC cable are ordered separately 1 Attach the handset cord with the longer straight section into the handset jack on the back of the phone then route the straight section of the cord through the cord guide Attach the other end of the handset cord to the handset 2 Thread the supplied CAT5 e Ethernet cable through the bottom of the stand as shown in Figure 6 on page 28 CAUTION Damage to Eq...

Page 26: ...l USB devices as shown in Figure 6 on page 28 4 Attach the front edge of the stand by aligning the two clips on the bottom of the phone with the matching pivot points on the stand Depress the tilt adjusting latch and push the stand firmly into the phone in the direction illustrated as shown in Figure 7 on page 28 There should be two noticeable clicks when the stand is correctly attached Arrange th...

Page 27: ...Connecting the components 27 Figure 5 Avaya 2007 IP Deskphone connections The following figures show how to connect the phone components ...

Page 28: ...Connecting the components 28 Figure 6 Attaching the Ethernet power cable and handset cord Figure 7 Attaching the stands ...

Page 29: ...Connecting the components 29 Figure 8 Arranging the cords to exit the stand ...

Page 30: ...ring text using the phone dialpad You use the dialpad to enter text when you use features such as programming an Autodial soft key For example to enter the letter A press the number 2 key once To enter the letter C press the number 2 key three times Note No letters are associated with the number 1 or the number 0 key Punctuation is associated with the number 1 Table 2 Application text entry For Us...

Page 31: ...se keyboard and a number pad are available to enter text You can type on the keyboard with the stylus The pop up keyboard can be used to enter text in the tools and graphical applications For number entry in phone applications for example when dialing the keyboard can be used to enter digits 0 to 9 as well as asterisk and pound Other characters are ignored Table 3 Editing soft key description Soft...

Page 32: ...nter digits 0 to 9 as well as and Other characters are ignored When on a call the function keys f1 f2 f3 f4 f5 f6 f7 and f8 can be used to control the phone Table 4 shows the function keys and their associated action during phone calls Table 4 USB keyboard function keys during phone calls Function key Action f1 Go to handsfree mode f2 Go to headset mode f3 Place the current call on hold f4 Mute th...

Page 33: ...nly Note 2 If Password Protection is enabled on your Avaya 2007 IP Deskphone you are prompted for a password when you open the Tools menu Entering text in the Tools menu items is easier with a USB keyboard Using Network Configuration The Network Configuration displays the information that was configured when the phone was installed This tool is for administrator use only For detailed instructions ...

Page 34: ...reen displays a calibration map the CANCEL soft key appears and the system prompts you to Touch the center of the red ball 3 Using the stylus tap each of the dots in order starting with the red dot in the lower left portion of the screen and following the sequence as prompted 4 Tap the third dot the display changes to indicate the result of the calibration If the calibration is successful the phon...

Page 35: ... Tap the NO soft key to abandon the calibration settings and exit to the main display 5 If the calibration is not successful the phone reports Data calibration is WRONG prompts Repeat Calibration and displays the YES and NO soft keys and the calibration statistics Choose one of the following Tap the YES soft key to try the calibration again starting at step 3 Tap the NO soft key to abandon the cal...

Page 36: ... and a set of Down and Up soft keys Screensaver xxx where xxx is a time in minutes or hours and a set of Down and Up soft keys Display Dim Enabled and a checkbox to configure the screen dimmer 4 To increase the display brightness tap the Up soft key beside the Brightness label 5 To decrease the display brightness tap the Down soft key beside the Brightness label ...

Page 37: ...s 30 min 30 minutes 1 hour default 2 hours Always on screen does not go black Note Extending the sleep time or never sleeping reduces the life span of the display screen 7 To decrease the time before the display sleeps goes black tap the Down soft key beside the Backlight label The time decreases from the default and provides settings for Always on screen does not go black 2 hours 1 hour default 3...

Page 38: ...ime or never sleeping reduces the life span of the display screen 9 To decrease the time before the display sleeps goes black tap the Down soft key beside the Screensaver label The time decreases from the default and provides settings for Off default 2 hours 1 hour 30 min 30 minutes 15 min 15 minutes 10 min 10 minutes 5 min 5 minutes 1 min 1 minute 10 When the Display Dim Enabled checkbox is selec...

Page 39: ... of the phone To use the USB Devices 11 To save any changes made to the display settings tap the Apply soft key 12 Tap the Exit soft key to exit to the display settings screen Save your changes before exiting see Step 11 1 Tap the Tools icon 2 Tap the USB Devices soft key The screen displays information about the device connected 3 Tap the Exit soft key to exit to the main display ...

Page 40: ...l and the Exit soft key To use the Button Customizing Tool Three columns appear labeled Buttons Icons and Labels 1 Tap the Tools icon 2 Tap the Preferences soft key 3 Tap the Button Customizing Tool soft key Table 5 Feature key buttons and icons display Buttons Icons Labels _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

Page 41: ... main display to the icon tap the Inbox icon 5 To change a soft key to display a custom label a Tap twice on the corresponding field in the Label column a blinking cursor appears and a black box appears around the label b Enter text by typing on the USB keyboard or the virtual keyboard c Tap elsewhere on the screen to stop editing the field Note The system truncates the label if the text does not ...

Page 42: ...the message appears Saving is complete To abandon the changes tap the Exit soft key The system responds with the message Save changes and the Yes and No soft keys display Choose one of the following Tap the Yes soft key to save the changes Tap the No soft key to abandon the changes and exit to the Preferences menu 7 Tap the Exit soft key to return to the Preferences menu Tap the Exit soft key to r...

Page 43: ...igured for Virtual Office and branch office For more information see Using Virtual Office on page 133 Note Consult your system administrator to verify if the Password Admin Virtual Office Login and Test Local Mode menus are available on your Avaya 2007 IP Deskphone Using the Telephone Options menu Use the Telephone Options menu option to access the following Adjusting the volume on page 45 Adjusti...

Page 44: ...fter the option In the Services menu the current setting for options is marked with a phone icon Because this menu comes from the Call Server use the Up Down navigation keys for scrolling and tap the Select soft key To use the Telephone Options menu 1 Tap the Services soft key 2 Press the Up Down navigation keys to scroll and to highlight Telephone Options 3 Tap the Select soft key 4 Press the Up ...

Page 45: ...Choose one of the following Ringer Handset listen Handsfree listen Headset listen Buzzer To adjust the Ringer volume 6 Choose one of the following Tap the Select soft key to save changes and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings 1 Press the Up Down navigation keys to scroll and to highlight Ringer 2 Tap the Select soft key The phone rings or ...

Page 46: ...on keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings 1 Press the Up Down navigation keys to scroll and to highlight Handset listen 2 Tap the Select soft key 3 To increase or decrease the volume choose one of the following Tap Up or Down soft keys Press the Up Down or Left Rig...

Page 47: ...eep the existing settings 1 Press the Up Down navigation keys to scroll and to highlight Handsfree listen 2 Tap the Select soft key 3 To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down navigation keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key t...

Page 48: ...t key 3 To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down navigation keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings 1 Press the Up Down navigation keys to scroll and to highlight Buzzer 2 Tap the Select soft key The b...

Page 49: ...s no change when the call server controlled Contrast adjustment is used with this model Note For additional information on adjusting the display settings for the Avaya 2007 IP Deskphone see Adjusting Display Settings on page 35 Selecting a language The display is available in multiple languages The language for parts of the display are locally configured using the Tools menu while others are confi...

Page 50: ...e 40 to change the language for the local labels of the graphical user interface Configuring Live Dialpad Use Live Dialpad to dial a number using the phone dialpad without picking up the handset press the handsfree key or press the line DN key Note The primary DN key is automatically activated 1 Press the Up Down navigation keys to scroll and to highlight the desired language for example German De...

Page 51: ...re based on the 12 hour and 24 hour clocks To select a date and time format tap the Services soft key select Telephone Options and choose Date Time from the menu 1 Press the Up Down navigation keys to scroll and highlight Live Dialpad 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following on off 4 Choose one of the following Tap the Select sof...

Page 52: ...Down navigation keys to scroll and highlight the desired format Sample formats appear on the upper right side of the display area 2 Choose one of the following Tap the Select soft key to save the format and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings or ...

Page 53: ...TMF sounds a single tone or no sound when you press a key on the dialpad To choose a Local DialPad Tone tap the Services soft key select Telephone Options and select Local DialPad Tone from the menu To choose a Local DialPad Tone 1 Press the Up Down navigation keys to scroll through the list to view display capabilities 2 Tap the Cancel or Quit soft key to return to the Telephone Options menu 1 Pr...

Page 54: ...Services soft key select Telephone Options and select Set Info from the menu To view the phone information 2 Choose one of the following Tap the Select soft key to save the tone selection and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings 1 Press the Up Down navigation keys to scroll through the list to view the phone information 2 Tap the Cancel soft ke...

Page 55: ...nfiguring the Callers List log on page 55 Configuring New Call indication on page 57 Configuring Preferred Name Match on page 58 Configuring Area Code Setup on page 59 Configuring the Callers List log You can configure the Callers List to log all incoming calls including calls while your IP Deskphone is busy or only unanswered calls The default setting is Log all calls To log only unanswered calls...

Page 56: ...tion keys to scroll and highlight Log unanswered calls 6 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings 1 Press the Up Down navigation keys to scroll and to highlight the Incoming Calls option 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight the Log Mode option 4 Tap the Select so...

Page 57: ...Log calls if busy 4 Choose one of the following Tap the Select soft key to save the configuration Tap the Cancel soft key to keep existing configurations Configuring New Call indication You can configure the Avaya 2007 IP Deskphone to display a message to indicate a new incoming call was received The default setting is On To configure New Call indication tap the Services soft key select Telephone ...

Page 58: ...e Services soft key select Telephone Options and select Call Log Option from the menu 1 Tap the Select soft key to select Incoming Calls 2 Press the Up Down navigation keys to scroll and to highlight New Call Indication 3 Tap the Select soft key 4 Press the Up Down navigation keys to scroll and to highlight one of the following New call indication On New call indication Off 5 Choose one of the fol...

Page 59: ... area code followed by the phone number This reordering is also performed when you scroll through your Callers List To configure an area code tap the Services soft key select Telephone Options and select Call Log Option from the menu 1 Press the Up Down navigation keys to scroll and highlight Preferred Name Match 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highli...

Page 60: ...lect soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following 1st Code 2nd Code 3rd Code 4 Tap the Select soft key 5 Use the dialpad to enter the new area code at the prompt 6 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings 1 Press the Up Down navigation keys to scroll and to highlight...

Page 61: ...nu 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following 1st Code 2nd Code 3rd Code 4 Tap the Select soft key 5 Use the Clear soft key to clear the area code 6 Use the dialpad to enter the new area code using the Delete soft key to remove errors 7 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key ...

Page 62: ... keys to scroll and to highlight one of the ring types 2 Tap the Play soft key to hear the ring tone 3 Tap the Stop soft key to stop the tone 4 Choose one of the following Tap the Select soft key to save the ring type and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings ...

Page 63: ...Handsfree feature to operate your IP Deskphone while it is on hook To enable On hook Default Path tap the Services soft key select Telephone Options and select On hook Default Path from the menu To enable On hook Default Path 1 Press the Up Down navigation keys to scroll and to highlight either Call timer Off Call timer On 2 Choose one of the following Tap the Select soft key to save the setting a...

Page 64: ...CPW to change the feature key label If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Note If a feature key is configured as an autodial key the label does not change if the autodial key configuration changes To change a label 2 Choos...

Page 65: ...the cursor moves before entering the next character Use the More soft key and the CASE or case soft keys to toggle between uppercase and lowercase 6 To enter special characters press the Up or Down navigation key to display several sets of special characters Note To choose the special characters use the navigation keys to move right or left until the cursor is immediately before the desired charac...

Page 66: ...abel tap the Services soft key select Telephone Options and select Change FeatureKey labels from the menu 1 Tap the Select soft key 2 Use the Up Down navigation keys to scroll and highlight Restore all key labels 3 Choose one of the following Tap Yes to change all feature soft keys to default values Note When labels are changed to default values you cannot undo the change The label settings must b...

Page 67: ...gure the Name Display format tap the Services soft key and select Telephone Options 2 Use the Up Down navigation keys to scroll and highlight Restore one key label 3 Tap the Select soft key 4 Tap the feature soft key 5 Choose one of the following Tap Yes to change the feature soft keys to default values Note If you change a label to default values you cannot undo the change The label setting must ...

Page 68: ...owing procedure to configure Caller ID display order 1 Press the Up Down navigation keys to scroll and to highlight Name Display format 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following last name first name first name last name 4 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the ex...

Page 69: ...ss the Cancel key to cancel the modifications Configuring Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode Use the following procedure to configure Normal mode indication 1 Press the Services key select Telephone Options and select Normal mode indication 2 Press the Up Down navigation keys to scroll and select one of the following O...

Page 70: ...l from an Avaya 2007 IP Deskphone Using Off hook dialing Using On hook dialing 1 Lift the handset 2 Dial the number 3 To terminate the call choose one of the following Replace the handset into the cradle Press the Goodbye key 1 Leave the handset in the cradle 2 Tap the line DN soft key 3 Dial the number after the dial tone sounds ...

Page 71: ...call you can switch between Handset and Handsfree mode To discontinue a Handsfree call 4 When the called party answers lift the handset 5 To terminate the call choose one of the following Replace the handset into the cradle Press the Goodbye key 1 Press the Handsfree key 2 If a headset is connected press the Headset key 3 Dial the number Press the Goodbye key ...

Page 72: ... mode to Handsfree mode To use a headset 1 Press the Mute key The LED indicator flashes 2 Press the Mute key again to return to a two way handsfree conversation Lift the handset 1 Press the Handsfree key 2 Replace the handset 1 Connect the headset to the headset jack or the handset jack 2 Press the Headset key ...

Page 73: ...ous Directory applications available on your Avaya 2007 IP Deskphone The applications include Making a call using the Corporate Directory on page 74 Making a call using the Personal Directory on page 75 Making a call using the Callers List on page 75 Press the Headset key 1 Leave the handset in the cradle 2 Dial the number 3 After the called party answers lift the handset 4 To terminate the call c...

Page 74: ... Corporate Directory To search for a specific number 1 When prompted use the dialpad to enter the desired name in the last name first name format 2 Tap the Search soft key to find the desired name A list of all the matches displays 3 Press the Up Down navigation keys to scroll and to highlight a name in the Corporate Directory 4 Choose one of the following Tap the Dial soft key to dial the resulti...

Page 75: ...eature automatically stores up to a maximum of 100 callers After 100 callers are stored each additional caller overwrites the oldest entry To use the Callers List tap the Directory soft key and select Callers List For information about how to configure and use Callers List see Using the Callers List on page 129 To use the Callers List 1 Press the Up Down navigation keys to scroll and to highlight ...

Page 76: ... configure and use the Redial List see Using the Redial List on page 130 To use the Redial List 2 Choose one of the following Tap the Dial soft key to dial the resulting number Tap the Cancel soft key to exit without dialing 1 Press the Up Down navigation keys to scroll and to highlight a name in the Redial List 2 Choose one of the following Tap the Dial soft key to dial the resulting number Tap t...

Page 77: ...the number to be dialed 2 Tap a line soft key to dial the number 3 Lift the Handset after the called party answers or if in Handsfree mode begin to speak 1 Use the dialpad to enter the number 2 Choose one of the following To erase all numbers tap the Clear soft key Reenter the numbers to be dialed To change numbers one at a time tap the Delete soft key to backspace Reenter the number or ...

Page 78: ...to the appropriate soft key on the display screen 2 Using the dialpad dial the phone number including access code to be stored on the selected AutoDial soft key 3 Tap the AutoDial soft key a second time to store the number on the selected soft key Note After a number is stored the word Autodial disappears and the stored number appears 4 Assign a label to the soft key Note After the label is assign...

Page 79: ...you called becomes available Ring Again automatically redials the number To activate Ring Again 1 Tap the Display soft key 2 Tap an AutoDial soft key in the upper display area to display the number associated with that soft key 1 Lift the handset 2 Tap an AutoDial soft key in the upper display area to dial the number associated with that soft key 1 Dial a number and receive a busy tone or no answe...

Page 80: ...following Tap the Ring Again soft key Enter the Ring Again Activate FFC 1 After receiving the notification ring lift the handset or if you are using the headset go to Step 2 2 Tap the Ring Again soft key to automatically dial the number Choose one of the following Tap the Ring Again soft key a second time Enter the Ring Again Deactivate FFC ...

Page 81: ...automatically dial frequently called phone numbers To store a Speed Call number Choose one of the following 1 To redial using the handset a Lift the handset b Tap the line DN soft key 2 To redial without lifting the handset tap the line DN soft key twice the last number dialed is automatically redialed 1 Tap the Speed Call Controller soft key The triangular icon flashes indicating programming mode...

Page 82: ... System Speed Call 3 Tap the Speed Call Controller soft key again to save the code and number The flashing icon turns off 1 Lift the handset 2 Tap the Speed Call Controller soft key 3 Dial the Speed Call code to automatically dial the number 1 Lift the handset 2 Choose one of the following Tap the System Speed Call SScUsr soft key Tap the System Speed Call Controller SScCtl soft key or ...

Page 83: ...m feature to call a member of your intercom group by tapping the code assigned to each member To make an Intercom call 3 Dial the Speed Call code to automatically dial the number Tap the HotLne soft key to automatically dial the number 1 Lift the handset 2 Tap the Intercom soft key 3 Dial the one or two digit code for the desired intercom group member ...

Page 84: ...tercom call while on a line other than your Intercom group line 1 Choose one of the following keys Press the Hold key to put the current call on hold Press the Goodbye key to end the call 2 Tap the Intercom soft key and begin to speak ...

Page 85: ...ine DN soft key to flash and show a and the message indicator lamp to flash To answer a call Choose one of the following Lift the handset Press the Handsfree key Tap the line DN soft key beside the LCD indicator as it flashes Press the Headset key if a headset is connected to your phone ...

Page 86: ...ll on hold To retrieve a call on hold Transferring a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party Press the Hold key The LCD indicator flashes beside the line on hold Note If Automatic Hold is enabled the active call is automatically put on hold when you answer the second call Tap the flashing line DN soft ...

Page 87: ...N number to which the call is to be transferred or use Personal Directory Redial List or Callers List to select a number to dial 3 After that number rings or a person answers tap the Transfer soft key to connect the calling party If the person called is not available tap the line DN soft key next to the LCD indicator to reconnect to the original call 1 Tap the Transfer soft key The call is put on ...

Page 88: ...er soft key Replace the handset before the extension answers Note If the transfer is complete the recall timer stops 1 Lift the handset to reconnect to the original caller 2 Choose one of the following Tap the Transfer soft key and repeat the transfer If the transfer is picked up while you are on the line press the Goodbye key to complete the transfer ...

Page 89: ...ot tie up a line When configured network wide Call Park can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN 1 Tap the Attendant Recall soft key and stay on the line until the attendant answers 2 Press the Goodbye key The caller remains connected to the attendant During an active call tap the Park soft k...

Page 90: ...ou want to park the call 3 Tap the Park soft key 1 Choose one of the following Tap the Transfer soft key Tap the Conference soft key 2 Dial the Call Park FFC 3 To use an alternate DN from the System Park DN or your own DN dial the DN where you want to park the call Otherwise proceed to Step 4 4 Choose one of the following Tap the Transfer soft key Tap the Conference soft key or or ...

Page 91: ...ift the handset 2 Tap the Park soft key 3 Dial the DN where you parked the call Note If a parked call is not retrieved within a specified period of time it rings back to your phone or to the attendant 1 Tap the Call Party soft key The caller is placed on hold 2 Dial a charge account number or the caller s number Note For information about using the Charge soft key see Charging a call or charging a...

Page 92: ...racing a malicious call Use the Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your phone To use Call Trace while on a call 1 Tap the Display soft key 2 Tap the flashing line DN soft key The call waiting information appears Note When used with other feature soft keys the Display soft ke...

Page 93: ...3 To use Call Trace without a Call Trace soft key 1 Choose one of the following Tap the Transfer soft key Tap the Conference soft key 2 Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect or ...

Page 94: ...de after one ring however calls are not forwarded to the voice message service To activate Automatic Answerback To deactivate Automatic Answerback Using Call Pickup Use the Call Pickup feature to pick up calls from any phone in the same pickup group or another pickup group To answer a call in your own call pickup group Tap the Automatic Answerback soft key Tap the Automatic Answerback soft key aga...

Page 95: ... another call pickup group 2 Choose one of the following Tap the Pickup soft key Enter the Pickup Ringing Number FFC 1 Lift the handset 2 Tap the Group Pickup soft key or enter the Pickup Group FFC 3 Dial the pickup group number of the ringing phone ...

Page 96: ...et 2 Choose one of the following Tap the DN Pickup soft key Enter the Pickup Directory Number FFC 3 Dial the DN of the phone that is ringing in your call pickup group If the pickup DN or group number is invalid an overflow burst tone sounds and the screen displays Release and try again press the Goodbye key 1 After the incoming call tone sounds press the Hold key to put a current call on hold Note...

Page 97: ... 1 Choose one of the following Press the Hold key to put the second call on hold Press the Goodbye key to end the second call 2 Tap the line DN soft key associated with the first call 1 Press the Goodbye key to end the current call 2 Tap the flashing fine DN soft key to answer the incoming call ...

Page 98: ...ess of ringing the call cannot be forwarded To forward your calls or change the forward number To see the number to which calls are being forwarded press the Forward soft key A message box with the target number is displayed as seen in Figure 9 on page 99 1 Choose one of the following Tap the Forward soft key Lift the handset and enter the Call Forward All Calls Activate FFC 2 Dial the DN where yo...

Page 99: ... Press OK to return to the idle screen or press Cancel to cancel Call Forwarding To deactivate Call Forward Choose one of the following Tap the Forward soft key and tap the Cancel soft key OR Lift the handset and enter the Call Forward All Calls Deactivate FFC ...

Page 100: ...ting outside your phone system still ring at your telephone Current incoming calls cannot be forwarded To forward internal calls Tap the Forward soft key twice 1 Choose one of the following Tap the IntForward soft key and tap the Cancel soft key Lift the handset and enter the Internal Call Forward Activate FFC 2 Dial the DN to which your internal calls are to be forwarded 3 Tap the Internal Call F...

Page 101: ... own to any phone To activate Remote Call Forward Choose one of the following Tap the Internal Call Forward soft key Lift the handset and enter the Internal Call Forward Deactivate FFC Tap the Internal Call Forward soft key twice 1 Lift the handset 2 If calling from a phone outside the system dial your direct system access number and wait for dial tone 3 Dial the Remote Call Forward Activate FFC t...

Page 102: ...rd phone number press the key Do not perform steps 6 and 7 6 Dial the number to which calls are being forwarded If calls are forwarded to an invalid number a fast busy signal sounds 7 Press the key 1 Lift the handset 2 If calling from a phone outside the system dial your direct system access number and wait for dial tone 3 Dial the Remote Call Forward Deactivate FFC ...

Page 103: ... from your phone The Electronic Lock feature is controlled using your SCPW To change your SCPW see Security features on page 21 To lock your phone 4 Dial your SCPW 5 After you hear the dial tone dial your DN 6 Press the key 1 Lift the handset 2 Dial the Electronic Lock Activate FFC 3 Dial your Station Control Password ...

Page 104: ...ialing locally press the Goodbye key If dialing the FFC remotely dial your DN 1 Lift the handset 2 Dial the Electronic Lock Deactivate FFC 3 Dial your Station Control Password 4 Choose one of the following If dialing locally press the Goodbye key If dialing the FFC remotely dial your DN ...

Page 105: ...the Call Join feature to connect a call to an active call This creates a conference between the two callers and yourself To connect a call on hold on a different line to your current call 1 Tap the Conference soft key 2 Tap the line soft key that has the number of the caller you want to connect to your current call 3 Tap the Conference soft key to add the person on hold to your conversation ...

Page 106: ...tap the Conference soft key to place the party on hold You receive a dial tone 2 Dial the number of the person you want to add to the conference call You can talk privately to the person you are adding at this time Note If you tap the Directory soft key you can also use Corporate Directory or Personal Directory Redial List and Callers List to find and dial the number of the person you want to add ...

Page 107: ...e key 2 Tap the line DN soft key with the flashing status icon to return to your original call 1 While on a conference call tap the Conferee Selectable Display soft key to turn on the LCD indicator Each tap changes the screen to show a different active conferee Note This action does not effect the display of the phones of the other callers involved in the conference 2 Press the Goodbye key If conf...

Page 108: ...ctable Display soft key until the conferee you want to disconnect appears on the screen 2 Tap the DN soft key on which the conference call is established 3 Choose one of the following For a single conferee press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off For multiple conferees repeat steps 1 and 2 until all con...

Page 109: ...ference call or another group call they are not connected to your group call After everyone in the group has answered only the person who made the group call can put the call on hold 1 Lift the handset Note the following about notification tones If you are on a call and receive three ten second tones a group call is on your current extension If you are on a call on another line and there is an att...

Page 110: ...group call Press the Goodbye key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call without affecting other members on the call ...

Page 111: ...d on your IP Deskphone you can press the Deflect feature key to deflect your call if your IP Deskphone rings and you do not want to answer the call The call may be forwarded to your voice mail or to another telephone number depending on your system Choose one of the following Tap the Make Set Busy soft key Lift the handset and enter the Make Set Busy Activate FFC Choose one of the following Tap th...

Page 112: ...n 112 configuration Contact your system administrator to learn which treatment is configured for your IP Deskphone If you press the Deflect key and no special call treatment has been configured your caller receives a busy signal ...

Page 113: ...utodial soft key to the Central Office after a Trunk Switchhook Flash You must be on a Central Office Exchange CO trunk call from or to a Central Office CO that offers Centrex or exchange line type features To use Autodial Transfer when picking up an incoming trunk call 1 Tap the Centrex Switchhook Line Flash soft key and wait for an interrupted dial tone 2 Tap the AutoDial soft key to call the nu...

Page 114: ... to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page soft key on an attendant console overrides and disconnects the phones The phones must reaccess the page trunk To connect to Call Page Tap the Buzz soft key The phone linked to your phone buzzes as long as you hold the soft key 1 Lift the handset 2 Dial the Page Trunk Access Code to c...

Page 115: ...rced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a phone restricted to local calls To charge a local or long distance call to an account before you dial 1 While on a call tap the Centrex Line Switchhook Flash soft key A special dial tone sounds 2 Dial the codes for your custom Centrex feature 3 Press the Goodbye...

Page 116: ...er the dial tone sounds dial the number 1 Choose one of the following Tap the Transfer soft key Tap the Conference soft key 2 Choose one of the following Tap the Charge soft key Dial the Call Detail Recording FFC 3 Dial the charge account number 4 Tap the line DN soft key to return to the call or ...

Page 117: ...ose one of the following Tap the Charge soft key Dial the Call Detail Recording FFC 3 Dial the charge account number 4 After you hear the dial tone dial the number to where the call is to be transferred 5 Tap the Transfer soft key after you hear the phone ring Note You can talk privately to the person at the transfer number before you tap the Transfer soft key 1 Tap the Conference soft key The cal...

Page 118: ...Override to make a simple call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override 2 Choose one of the following Tap the Charge soft key Dial the Call Detail Recording FFC 3 Dial the charge account number 4 Dial the number of the person you want to add to the conference 5 Tap the Conference soft key You receive a busy signal after dialing a phon...

Page 119: ...C to initiate a Forced Camp on If either person on the call disconnects at this time you receive an overflow fast busy or engaged signal 2 Choose one of the following Tap the Override soft key again Enter the Override FFC again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain ...

Page 120: ...eceives a tone You receive a ring or ringback or a busy or engaged signal depending on the options chosen You are now camped on to the number you dialed 2 Hang up the phone 3 After the person you called finishes the existing call your phone automatically dials the number and both phones ring After your phone rings lift the handset Note You can program your phone for either Camp on or Call Waiting ...

Page 121: ...n established state 1 Dial a phone number and receive a busy signal 2 Choose one of the following Tap the Override soft key Enter the Override FFC The people in the targeted call receive a tone for approximately one second After the Override feature joins you to the call a short tone repeats every 16 seconds 3 To terminate the call press the Goodbye key Tap the Privacy Release soft key during a ca...

Page 122: ...ection Meet me page 1 Lift the handset 2 Dial the Radio Paging Access FFC The paging tone sounds two beeps followed by a dial tone 3 Dial the number of the party you want to page After dialing the ringback tone sounds Note The paged person can use any phone to enter a Radio Paging Answer FFC 4 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed b...

Page 123: ...the called party 1 Tap the Radio Page soft key A special dial tone sounds 2 Dial the Radio Paging Access FFC The ringback tone sounds Note The paged parties can use any phone to enter a Radio Paging Answer FFC plus their own DN number 3 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset ...

Page 124: ...e Call Use the Voice Call feature to page another person or make an announcement through someone else s phone speaker To make a voice call 1 Lift the handset 2 Dial the Radio Page Answer FFC The paging tone sounds 3 Dial your own DN to connect to the paging caller If the caller has hung up a steady high pitched Number Unavailable tone sounds 1 Lift the handset 2 Tap the Voice Call soft key and mak...

Page 125: ...Additional call features 125 To respond to a voice call Your phone rings once and the caller s voice transmits through your speaker Lift the handset ...

Page 126: ...haracters first name up to 24 characters phone numbers up to 31 characters To use Personal Directory tap the Directory soft key and select Personal Directory To add an entry 1 Tap the AddNew soft key Note If the message Directory is full appears one or more entries must be deleted to add a new entry 2 Tap the Next soft key 3 Use the dialpad to enter the phone number 4 Tap the Next soft key 5 Use t...

Page 127: ...save the new entry Tap the Cancel soft key to return to the Add screen 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Edit soft key and perform your edits 3 Choose one of the following Tap the Done soft key to save the changes Tap the Cancel soft key or or ...

Page 128: ...he desired entry 2 Tap the Delete soft key 3 Choose one of the following Tap the Confirm soft key Tap the Cancel soft key 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Choose one of the following Tap the Dial soft key to dial the resulting number Tap the Cancel soft key to exit without dialing or or ...

Page 129: ...ame is not defined then only the telephone number is displayed Entries in the Callers List are sorted according to the time calls are received Note Calling party name display CPND is affected depending on the preferred name match option If preferred name match is on the CPND appears according to your settings If the preferred name match option is off the CPND appears according to the system settin...

Page 130: ... made and to redial previously dialed calls The Redial List contains last and first names of the dialed party if available DN of the dialed party time and date of the last dialed occurrence 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Delete soft key 3 Choose one of the following Tap the Confirm soft key Tap the Cancel soft key 1 Tap the Delete soft ke...

Page 131: ...e preferred name match option If preferred name match is on the CPND appears according to your settings If the preferred name match option is off the CPND appears according to the system settings To access Redial List tap the Directory soft key and select Redial List Note If password control has been enabled enter your SCPW at the prompt To dial an entry 1 Press the Up Down navigation keys to scro...

Page 132: ...n navigation keys to scroll and to highlight the desired entry 2 Tap the Delete soft key 3 Choose one of the following Tap the Confirm soft key Tap the Cancel soft key 1 Tap the Delete soft key 2 Choose one of the following Yes to delete the entire Redial List No to return to the previous screen or or ...

Page 133: ... 2004 Avaya 2050 IP Softphone or another Avaya 2007 IP Deskphone Note 3 When an IP Phone 2002 is logged in to an IP Phone 2004 Avaya 2007 IP Deskphone or an Avaya 2050 IP Softphone using Virtual Office feature soft keys 4 5 and the Shift key are not available Note 4 A Virtual Office login from an Avaya 2007 IP Deskphone to an IP Phone 2002 or Avaya 2050 IP Softphone can be blocked in certain situa...

Page 134: ... the home SCPW Note 1 If the user ID is not found locally the message Locating Remote Server appears Note 2 After three failed login attempts wait one hour before attempting to log in again or contact your system administrator to reset your password For more information see Security features on page 21 A successful login transfers all the features the time the date and tones to your remote phone f...

Page 135: ...ational A Logged Out message appears on your phone alerting you that it is being used for Virtual Office Choose one of the following 1 To completely disconnect your office phone from the remote phone a Tap the Home soft key b Enter your user ID and password this logs the office phone back on to your office network 2 To use your office phone as the remote phone for Virtual Office tap the Virtual so...

Page 136: ... to Virtual Office and reset the IDLE timer If no key is pressed the IP Deskphone logs out of Virtual Office Emergency calls on your Remote IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskphone the call is placed to the local emergency service not to your home office emergency service Note Some IP Deskphones are configured as Virtual Office only tele...

Page 137: ...e idle and try again Automatic Call Distribution ACD is logged in Log out of ACD IP Deskphone before initiating Virtual Office from another IP Deskphone Make Set Busy is inactive on ACD IP Deskphone Set Make Set Busy active on ACD IP Deskphone Invalid ID 1 Incorrect user ID entered Enter correct user ID User ID is not in Gatekeeper database Notify system administrator Invalid ID 2 Incorrect user I...

Page 138: ...ion Denied 4 Incorrect user ID entered Enter correct user ID Attempt to log in to a remote IP Phone 2002 or Avaya 2050 IP Softphone from an Avaya 2007 IP Desk phone some restrictions apply Go to an IP Phone 2002 or Avaya 2050 IP Softphone and try again or consult your local system administrator Permission Denied 6 Incorrect user ID entered Enter correct user ID Incorrect Station Control Password e...

Page 139: ...rk problem Notify system administrator if the problem persists VOUD configured on TN Remote IP Deskphone does not have VOUA Class of Service Notify system administrator Table 6 Troubleshoot Virtual Office Part 3 of 3 Displayed message Probable cause Actions ...

Page 140: ... IP Deskphone loses communication with the Main Office Terminal Proxy Server TPS The IP Deskphone then registers with the MG 1000B and receives phone services from the MG 1000B Features such as Personal Directory Redial List and Callers List are not available when operating in local mode Local Mode appears on the phone display when in local mode Using Test Local Mode Use the Test Local Mode featur...

Page 141: ...0B error message it will appear on the LCD screen Table 7 lists error messages and actions to correct the causes 1 Tap the Services soft key 2 Press the Up Down navigation keys to scroll and to highlight Resume Normal Mode 3 Tap the Select soft key the phone registers back to the Main Office Table 7 Troubleshoot MG 1000B Part 1 of 2 Display message Probable cause Actions Local Mode Test local mode...

Page 142: ... unable to find endpoint from Branch user ID Notify system administrator Local Mode Invalid ID 2 Branch user ID not found in any equipped Terminal Number TN Notify system administrator Table 7 Troubleshoot MG 1000B Part 2 of 2 Display message Probable cause Actions ...

Page 143: ...u at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call 1 Lift the handset 2 Dial the Automatic Wake Up Request FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a...

Page 144: ... the Automatic Wake Up Quit FFC 3 Press the Goodbye key 1 Lift the handset 2 Dial the Automatic Wake Up Verify FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 4 Press the Goodbye key ...

Page 145: ... or reset meters that log your hotel phone calls To read meters To change a meter 1 Tap the Message Registration soft key 2 Dial the room Directory Number DN 3 Tap the Message Registration soft key 1 Tap the Message Registration soft key 2 Dial the room DN number 3 Dial the correct meter count 4 Press the key ...

Page 146: ...rs the information from the phone in each room To enter cleaning status 5 Tap the Message Registration soft key 1 Tap the Message Registration soft key 2 Dial the room Directory Number DN 3 Press the key 4 Tap the Message Registration soft key 1 Tap the Room Status soft key 2 Dial the Directory Number DN of the room for which the cleaning status is being changed ...

Page 147: ...f the following cleaning status codes 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale The interrupted dial tone sounds 4 Press the key 5 Dial the Maid ID If you dial the wrong Maid ID press the key and redial the ID 6 Tap the Room Status soft key 1 Tap the Room Status soft key ...

Page 148: ...e The first digit indicates the occupancy status 0 Room vacant 1 Room occupied The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale 3 Tap the Room Status soft key 1 Tap the Room Status soft key ...

Page 149: ...ates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale 3 Using the dialpad enter the new status code for the room A three digit code appears The first digit indicates the occupancy status the second is the old cleaning status and the third is the new status 4 Tap the Room St...

Page 150: ...ations Use External Server Applications to access a variety of applications directly from your Avaya 2007 IP Deskphone For more information about the External Server Applications see the Avaya IP Deskphone External Server Applications User Guide NN43100 100 ...

Page 151: ...e ROD key during an active call to record the call Call Recording CR application in ROD Mode Press the ROD key during an active call to record the call Bulk Recording For an active call or unregistered DN Position ID call recording is initiated even though the ROD key is not pressed Using SAVE key Use the SAVE feature key to save the recording of an active call This key is associated with the acti...

Page 152: ... Bulk Record Delete everything mode Recorded conversation is deleted at the end of the call If the SAVE key is pressed then the call is saved The SAVE key lamp status depends on the status of the call recording If the call is to be saved then the lamp is lit 1 Press the ROD key during an active call 2 To stop the call recording press the ROD key again 3 Press the SAVE key to save the conversation ...

Page 153: ... Charge Account Pickup Group Call Forward All Calls Activate Pickup Ringing Number Call Forward All Calls Deactivate Radio Paging Access Call Park Radio Paging Answer Electronic Lock Activate Remote Call Forward Activate Electronic Lock Deactivate Remote Call Forward Deactivate Group Call Ring Again Activate Internal Call Forward Activate Ring Again Deactivate Internal Call Forward Deactivate Stat...

Page 154: ...Flexible Feature Codes FFC 154 ...

Page 155: ...ll Waiting Answer Return to first call Conference Handsfree Activate Switch to handset Handset to handsfree Hold Off Hold Place a call on hold Take a call off hold Last Number Redial Message Ring Again Activate When notified Deactivate AutoDial AutoDial AutoDial Display AutoDial Fwd Fwd Fwd Fwd Fwd Display Fwd Pickup CallWait Conf Conf RngAgn RngAgn RngAgn ...

Page 156: ...he line DN icon The flashes when a feature is being programmed The is steady when a feature is active Tap the Services icon Tap the Message icon Press the Navigation keys Press the Handsfree key Press the Mute on off key Tap the Directory icon Services menu Select Telephone Options menu Volume adjustment Ringer Select Select Handset listen Select Select Handsfree Listen Select Select Headset liste...

Page 157: ...urn On or Off Select Cancel Tap this icon to determine which external applications are registered for example My Call Pilot and launch them by tapping on the appropriate icon Tap this icon to access the Tele phone screen Tap this icon to go to the primary external application The icon of the application is displayed Tap this icon to access the tools used on the Avaya 2007 IP Deskphone Tap this ico...

Page 158: ...Quick Reference 158 ...

Page 159: ... receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the ...

Page 160: ...Class B Emissions Information technology equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current 16 A Japan VCCI R...

Page 161: ...S004 Voice Frequency Performance Requirements for Customer Equipment EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Decalaration may be obtained from http support avaya com css appmanager public support or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA DenAn regulatory notice for Japan ...

Page 162: ...Regulatory and safety information 162 ...

Page 163: ... than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE...

Page 164: ...d by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material Authors Anton Butanayev Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GN...

Page 165: ...r can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software ...

Page 166: ... notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when...

Page 167: ...in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the exec...

Page 168: ...all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstan...

Page 169: ...aring and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF ...

Page 170: ... USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type...

Page 171: ...ist of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project ...

Page 172: ...SEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptog...

Page 173: ... and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or...

Page 174: ... OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of th...

Page 175: ...enberg daniel haxx se All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A ...

Page 176: ... Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following indivi...

Page 177: ... list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim ...

Page 178: ...t without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png_get_copyright function is available for convenient use in about boxes and the like printf s png_get_copyright NULL Also the PNG logo in PNG format of course is supplied ...

Page 179: ...ther the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIM...

Page 180: ...t to freely use the information supplied in this file in the creation of products supporting the Unicode Standard and to make copies of this file in any form for internal or external distribution as long as this notice remains attached END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 19...

Page 181: ...DING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Libjpeg END OF TERMS AND CONDITIONS The following com...

Page 182: ...apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically p...

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