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About Our Warranty
Global (3 Year) Limited Warranty
AV COSTAR warrants to Purchaser (and only Purchaser) (the “Limited Warranty”), that: (a) each Product
shall be free from material defects in material and workmanship for a period of thirty-six (36) months from the
date of shipment (the “Warranty Period”); (b) during the Warranty Period, the Products will materially conform
with the specification in the applicable documentation; (c) all licensed programs accompanying the Product
(the “Licensed Programs”) will materially conform with applicable specifications. Notwithstanding the
preceding provisions, AV COSTAR shall have no obligation or responsibility with respect to any Product that
(i) has been modified or altered without AV COSTAR’s written authorization; (ii) has not been used in
accordance with applicable documentation; (iii) has been subjected to unusual stress, neglect, misuse, abuse,
improper storage, testing or connection; or unauthorized repair; or (iv) is no longer covered under the
Warranty Period. AV COSTAR MAKE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, OTHER THAN THE EXPRESS LIMITED WARRANTIES MADE BY AV
COSTAR ABOVE, AND AV COSTAR HEREBY SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS,
STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE
IMPLIED CONDITION OF SATISFACTORY QUALITY. ALL LICENSED PROGRAMS ARE LICENSED ON
AN “AS IS” BASIS WITHOUT WARRANTY. AV COSTAR DOES NOT WARRANT THAT (I) THE
OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE; (II) THE
PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS’ REQUIREMENTS; (III)
THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND CONFIGURATIONS SELECTED
BY THE END USER; OTHER THAN COMBINATIONS AND CONFIGURATIONS WITH PARTS OR OTHER
PRODUCTS AUTHORIZED BY AV COSTAR OR (IV) THAT ALL LICENSED PROGRAM ERRORS WILL BE
CORRECTED.
For RMA and Advance Replacement information visit
