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WARRANTY POLICY - TWO YEAR LIMITED MANUFACTURER’S WARRANTY
Autoslide Pty Ltd, the only manufacturer of AUTOSLIDE® branded products, warrants their product to the original
retail purchaser to be free of material and/or workmanship defects for a period of two years after the date of original
retail purchase. Proof of the original purchase and a Return Merchandise Authorization number is required to obtain a
remedy under this limited warranty and the product must be returned to an Autoslide service center at your expense.
The Autoslide service centers for the USA are located in California and Florida.
During the limited warranty period, Autoslide Pty Ltd or its authorized service representative will repair or replace at
Autoslide Pty Ltd’s option, without charge, a materially defective product. We may use new or refurbished
replacement parts. If we replace the product, it may be with a new or refurbished product of same or similar design.
Autoslide Pty Ltd may keep any removed or defective parts, and/or replaced product. The repaired or replaced
product is warranted for the remainder of the original warranty or 90 days, whichever is greater. Repair or
replacement of this product at Autoslide Pty Ltd’s option is your exclusive remedy.
This limited warranty only applies to products purchased, used and serviced in the United States and its territories, or
Canada.
This is the only warranty applicable to this product. ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING
ALL IMPLIED WARRANTIES OF MERCHANT ABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. AUTOSLIDE PTY LTD IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR REVENUE,
INABILITY TO USE THE PRODUCT, OR ANY OTHER ASSOCIATED EQUIPMENT, THE COST OF SUBSTITUTE
EQUIPMENT, AND ANY CLAIMS BY THIRD PARTIES RESULTING FROM THE USE OF THIS PRODUCT.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions stated
above may not apply.
What Is NOT Covered Under This Limited Warranty:
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Normal wear and tear or cosmetic damage.
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Damage due to accidents, misuse, physical force, improper installation or operation,
mishandling, neglect, fire, heat, water, humidity, liquids, insect infestation, or other intrusion.
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Damage caused by use of non AUTOSLIDE accessories or misapplication.
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Products whose serial numbers have been removed, altered or rendered illegible.
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Batteries.
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Products used for business, commercial or institutional purposes.
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Damage caused by acts of nature such as, but not limited to, lightning damage.
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Products returned without valid proof of purchase or proper Return Merchandise
Authorisation (RMA) number.
Call our USA office at 833-337-5433 or email us at
[email protected] to leave your contact details for a customer
service representative. Please leave your name, US state/territory
location you are calling from, contact number and email address for a
technical support specialist to return your call within 24 hours.
Between the hours of 9 am and 5 pm PST, you can chat with one of
our live customer service agents online.
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