INSTRUCTION MANUAL «
I-STATION
»
16
TECH SUPPORT
Contacts:
1. You can write an email to tech support using the contact page on our web-site.
2. You can call on numbers listed on the web-site.
AUTOENTERPRISE.UA
Name of malfunction,
external manifestation and
additional signs
Probable cause
Possible remedy
Loss of communication with
the complex
Modem failure
Replacing the modem or
checking the status of the
SIM card
Bad location of the antenna
that receives GSM signal
Changing the location of
the antenna for the best
reception of the GSM signal
or the replacement of the
antenna (for a more powerful
with a stifter)
Damage to the charging
cables
Physical wear and tear,
careless handling of
equipment
Disconnect the device. If the
cable cannot be recovered
-replace it
Connector malfunction
If you can not fix it by
yourself, send it for repairs
LCD charging indicator does
not work (no power supply)
No input voltage
Contact the owner of the
facility where the device is
installed, and find out the
reason for the lack of voltage
Circuit breakers or RCD
charging system triggered
Restore the operation circuit
breakers or RCDs of the
charging complex
Other malfunctions
The charging complex does
not provide the set electric
parameters for the EV
battery charge
Contact the
«Autoenterprise» technical
support team
