Autel Robotics EVO Lite Series, User Manual

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6.4.2 Maintenance service
If you want to send in your equipment for repair, please mail to support@autelrobotics.com or
call Autel Robotics’ customer support: (844) 692-8835.
You should be prepared with the following information:

Name

Email

Mailing address

Phone number

Product name

Complete problem description and photo

For warranty: provide the proof of purchase

For non-warranty: provide the preferred payment mode
The customer support personnel of Autel Robotic will evaluate the problem and give a reply
within 2 days.
Remark

All contents of the product may be deleted during maintenance. You are advisable to
create a backup copy for the product before delivering it for warranty service.