- Troubleshooting -
72
12 Troubleshooting
If you have problems with your telephone, please check the following points first. For
technical problems, you can also contact our hotline on Tel. 0180 5 00 13 88 (Telekom
cost at the time of printing 12 cents/min).
For any claims under the warranty, please
refer to your dealer. The warranty period is 2 years.
No calls possible
The telephone line is not correctly connected or is faulty.
Use only the telephone cable provided.
Test whether your telephone connection is in order by using
another telephone.
The power supply is not plugged in or there is a total power
failure.
The rechargeable batteries are flat or defective.
You are too far away from the base station.
The base station is not connected to the mains supply.
Connection is cut off
or drops out
You are too far away from the base station.
Incorrect position for the base station.
The charging light
does not come on
Place the mobile unit properly on the base station, clean the
contact surfaces on the handset and on the base station with
a soft, dry cloth.
The base station is not connected to the mains supply.
The battery symbol
flashes in the display
after a few hours
Place the mobile unit on the base station for 16 hours.
If this does not help, replace the rechargeable batteries.
Display dark
The batteries are flat. Please charge the mobile unit on the
base station.
Is the mobile unit switched off?
Caused by direct sunlight, allow the mobile unit to cool down.
Troublesome noises
when making a call
Do not set up the base station in the immediate vicinity of
other electrical equipment such as microwaves or hi-fi
systems, as this may result in mutual interference.
Summary of Contents for DECT6500
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