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AudioCodes Mediant 800, Reference Manual

The AudioCodes Mediant 800 is a high-performance VoIP gateway that ensures smooth and reliable interconnection between traditional telephony networks and IP-based communications. Enhance your understanding of its features and maximize its potential by downloading the free Reference Manual available at manualshive.com.

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CHAPTER 7    SNMP Traps

Mediant 800 SBC | SNMP Reference Guide

Alarm

acCloudLicenseManagerAlarm

Text

Event Type

processingErrorAlarm

Probable
Cause

configurationOrCustomisationError

Severity

Condition

Text

Corrective Action

Major

There is no connection
between the device and
OVOC either prior to initial
handshake or due to long
disconnection time (default
is 3 months, but it can be
overridden by OVOC)

"No

connection

with OVOC"

■

Check TCP/TLS
connectivity.

■

Check that device is
registered with OVOC.

The device did not send
usage reports to OVOC for a
specified number of days.

"Failed to

send usage

report to

OVOC for X

days."

Check TCP/TLS
connectivity.

The Fixed License Pool is
enabled and an attempt was
made to enable the Floating
License or Flex License.

"Floating

license

cannot be

enabled

when device

is managed

by License

Pool."

Disable the Floating
License or Flex License on
the device.

Remove the device from
the Fixed License Pool in
OVOC.

Critical

The device couldn’t connect
to OVOC (handshake).

"Connection

with OVOC

failed,

response

code <XXX>"

■

<Forbidden 403>:
Contact AudioCodes
support.

■

<unauthorized 401>:
Check username and
password.

Possible HTTP response
codes and reasons:

■

4xx-6xx responses: The
device retries the
request using the value

- 137 -

Summary of Contents for Mediant 800

Page 1: ...Reference Guide AudioCodes Gateway Session Border Controller Series Simple Network Management Protocol Mediant 800 Gateway E SBC Version 7 2 ...

Page 2: ...ycling authority for disposal of this product Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner For more information on how to buy technical support for AudioCodes products and for contact information please visit our website at https www audiocodes com services support maintenance and support Documentation Feedback A...

Page 3: ...larm description updated acLicenseKeyHitlessUpgradeAlarm new 52384 Source names added for PM MIB names event source added to acPerformanceMonitoringThresholdCrossing description updated for entConfigChange 52385 Source name for acPMSBCIPGroupInCallEstablishedDurationTable Media Transcoding Cluster removed 52386 Updated descriptions acPowerSupplyAlarm acHwFailureAlarm acHASystemFaultAlarm acHASyste...

Page 4: ...InSuccessfulRegistrationsTable acPMSBCOutSuccessfulRegistrationsTable acPMSBCIPGroupMediaBrokenConnectionCallsTable acPMSBCIPGroupInShortCallsTable acPMSBCIPGroupOutShortCallsTable acPMSBCIPGroupInAttemptedRegistrationsTable acPMSBCIPGroupOutAttemptedRegistrationsTable acPMSBCIPGroupInSuccessfulRegistrationsTable acPMSBCIPGroupOutSuccessfulRegistrationsTable acPMSBCSRDInAttemptedCallsTable acPMSBC...

Page 5: ...ard text updated acMtcmClusterHaAlarm updated acMtceNetworkFailureAlarm updated acMtceSwUpgradeFailureAlarm updated acMediaClusterAlarm new 52403 Miscellaneous typos acBoardEthernetLinkAlarm description acEthernetGroupAlarm description acFeatureKeyError not supported note removed 52412 acFlexLicenseManagerAlarm new acMeteringAlarm new alarm descriptions updated 52422 acLicenseKeyHitlessUpgradeAlar...

Page 6: ...ia ini File 14 Configuring Trusted Managers via SNMP 14 SNMP Ports 16 Multiple SNMP Trap Destinations 16 Configuring Trap Managers via Host Name 16 Configuring Trap Managers via ini File 16 Configuring SNMP Engine ID 18 Configuring Trap Managers via SNMP 18 3 Carrier Grade Alarm System 20 Active Alarm Table 20 Alarm History 20 4 Topology MIB Objects 21 Physical Entity RFC 2737 21 IF MIB RFC 2863 2...

Page 7: ...ation 89 7 SNMP Traps 91 Standard Traps 91 Proprietary Traps 91 Trap Varbinds 92 Customizing Trap s Enterprise OID 97 SNMP Alarms in Syslog 97 SNMP Alarms 98 Trunk Alarms 98 Trunk Near End LOS Alarm 98 Trunk Near End LOF Alarm 99 Trunk AIS Alarm 100 Trunk Far End LOF Alarm 100 DS1 Line Status Alarm 101 B Channel Alarm 102 D Channel Status Alarm 103 NFAS Group Alarm 104 High Availability Alarms 105...

Page 8: ...144 OCSP Server Status Alarm 144 IPv6 Error Alarm 145 HTTP Proxy NGINX Alarms 145 Active Alarm Table Alarm 148 Analog Port Alarms 149 Analog Port SPI Out of Service Alarm 149 Analog Port High Temperature Alarm 150 Analog Port Ground Fault Out of Service Alarm 151 Analog Line Left Off hook Alarm 152 Media Alarms 152 Media Realm Bandwidth Threshold Alarm 152 Call Quality Alarms 153 Answer Seizure Ra...

Page 9: ...oard Initialization Completed Trap 170 Configuration Change Trap 170 Link Up Trap 171 Link Down Trap 171 Enhanced BIT Status Trap 171 8 Advanced SNMP Features 173 SNMP NAT Traversal 173 Systems 173 High Availability Systems 174 SNMP Administrative State Control 174 9 Getting Started with SNMP 176 Basic SNMP Configuration Setup 176 Configuring SNMP Port 176 Configuring Trap Managers Trap Destinatio...

Page 10: ... configuration SNMP traps events and alarms and SNMP performance monitoring MIBs The SNMP MIB manual is supplied in the Software Release Package delivered with the device For large deployments for example multiple devices in globally distributed enterprise offices that need to be managed by central personnel it is recommended to use AudioCodes One Voice Operations Center OVOC OVOC is not included ...

Page 11: ...cited events towards an EMS called SNMP traps The definitions of MIB variables supported by a particular agent are incorporated in descriptor files written in Abstract Syntax Notation ASN 1 format made available to EMS client programs so that they can become aware of MIB variables and their usage The device contains an embedded SNMP Agent supporting both general network MIBs such as the IP MIB VoP...

Page 12: ...configured to issue SNMP traps to one or more network devices that are awaiting these traps The above message types are all encoded into messages referred to as Protocol Data Units PDUs that are interchanged between SNMP devices SNMP MIB Objects The SNMP MIB is arranged in a tree structure similar to a disk directory structure of files The top level SNMP branch begins with the ISO internet directo...

Page 13: ...n SNMP manager is a MIB Compiler which allows new MIB objects to be added to the management system When a MIB is compiled into an SNMP manager the manager is made aware of new objects that are supported by agents on the network The concept is similar to adding a new schema to a database Typically when a MIB is compiled into the system the manager creates new folders or directories that correspond ...

Page 14: ... Standard MIB RFC 3014 iso org dod internet mgmt mib 2 supported for implementation of Carrier Grade Alarms Alarm MIB IETF MIB RFC 3877 Supported as part of the implementation of Carrier Grade Alarms SNMP Target MIB RFC 2273 Allows for configuration of trap destinations and trusted managers SNMP MIB RFC 3418 Allows support for the coldStart and authenticationFailure traps SNMP Framework MIB RFC 34...

Page 15: ...here also are Status and Action subtrees AcAnalog MIB acControl MIB acMedia MIB acSystem MIB acSysInterfaceStatusTable supports the networking multiple interfaces feature status This table reflects all the device s active interfaces The lines indices consist of both the Entry Index and the Type Index The table contains the following columns Entry Index related Interface index in the interface conf...

Page 16: ...ht forward single indexed table listing all currently active Alarms together with their bindings the Alarm bindings are defined in acAlarm acAlarmVarbinds and also in acBoard acTrap acBoardTrapDefinitions oid_1_3_6_1_ 4_1_5003_9_10_1_21_2_0 acAlarmHistory straight forward single indexed table listing all recently sent Alarms together with their bindings the Alarm bindings are defined in acAlarm ac...

Page 17: ...e Details This subsection describes details of the SNMP interface needed when developing an Element Management System EMS for any AudioCodes devices or to manage a device with a MIB browser There are several alternatives for SNMP security SNMPv2c community strings SNMPv3 User based Security Model USM users SNMP encoded over IPSec Various combinations of the above Currently both SNMP and ini file c...

Page 18: ...rings the EMS must use the standard snmpCommunityMIB To configure the trap community string the EMS must also use the snmpTargetMIB To add a read only v2user community string 1 Add a new row to the snmpCommunityTable with CommunityName v2user 2 Add a row to the vacmSecurityToGroupTable for SecurityName v2user GroupName ReadGroup and SecurityModel snmpv2c To delete the read only v2user community st...

Page 19: ...mmunityTable for the new trap community string The trap community string can be part of the TrapGroup ReadGroup or ReadWriteGroup If the trap community string is used solely for sending traps recommended then it should be made part of the TrapGroup To change the trap community string 1 Add a row to the vacmSecurityToGroupTable with these values SecurityModel 2 SecurityName the new trap community s...

Page 20: ...WriteGroup3 Yes Yes Yes authPriv 3 TrapGroup3 No No Yes authPriv 3 The first initial SNMPv3 user can only be configured through a management interface other than SNMP i e Web interface configuration ini file or CLI Once configured additional users can be configured through the SNMP interface as well Configuring SNMPv3 Users via ini File Use the SNMPUsers ini file table parameter to add modify and ...

Page 21: ...f a text password or in the form of a localized key in hex format If using a text password then it should be at least 8 characters in length Below is an example showing the format of a localized key 26 60 d8 7d 0d 4a d6 8c 02 73 dd 22 96 a2 69 df The following sample configuration creates three SNMPv3 USM users SNMPUsers FORMAT SNMPUsers_Index SNMPUsers_Username SNMPUsers_ AuthProtocol SNMPUsers_P...

Page 22: ...the usmUserTable see the usmUserTable for details To delete the read only noAuthNoPriv SNMPv3 user v3user 1 If v3user is associated with a trap destination follow the procedure for associating a different user to that trap destination See below 2 Delete the vacmSecurityToGroupTable row for SecurityName v3user GroupName ReadGroup1 and SecurityModel usm 3 Delete the row in the usmUserTable for v3use...

Page 23: ... string is not the default string public private at which time Trusted Managers are applicable for SNMPV2c users alongside SNMPv3 users If Trusted Managers are defined then all community strings work from all Trusted Managers In other words there is no way to associate a community string with specific Trusted Managers Configuring Trusted Managers via ini File To set the Trusted Managers table from...

Page 24: ...k column while you are creating other rows in the table The following procedure assumes the following at least one configured read write community currently two or more Trusted Managers taglist for columns for all rows in the snmpCommunityTable are currently set to MGR This procedure must be done from one of the existing trusted managers but not the one that is being deleted To delete a Trusted Ma...

Page 25: ...is can be configured using the ini file parameter SNMPTrapManagerHostName When this parameter value is defined for this trap the device at start up tries to resolve the host name Once the name is resolved i e the IP address is found the resolved IP address replaces the last entry of the trap manager table defined by the parameter SNMPManagerTableIP_x and the last trap manager entry of snmpTargetAd...

Page 26: ... in the table To configure one of the rows uncomment all 5 lines in that block Supply an IP address and if necessary change the port number To delete a trap destination set ISUSED to 0 SNMPManagerTableIP_0 SNMPManagerTrapPort_0 162 SNMPManagerIsUsed_0 1 SNMPManagerTrapSendingEnable_0 1 SNMPManagerTrapUser_0 SNMPManagerTableIP_1 SNMPManagerTrapPort_1 162 SNMPManagerIsUsed_1 1 SNMPManagerTrapSending...

Page 27: ... setting this parameter all SNMPv3 users must be deleted otherwise the configuration is ignored When the device operates in HA mode the SNMPEngineIDString parameter has the same value for both active and redundant devices i e system identifier If the devices return to Standalone mode i e non HA mode you must configure the parameter to a NULL value i e no value on both devices When the devices rese...

Page 28: ...argetAddrTable If this is the last trap destination associated with this user and security level you could also delete the appropriate row from the snmpTargetParamsTable To modify a trap destination You can change the IP address and or port number for an existing trap destination The same effect can be achieved by removing a row and adding a new row Modify the IP address and or port number for the...

Page 29: ...s active alarms When the SNMP alarm traps are sent the carrier grade alarm system does not add or delete alarm traps as part of the feature This system provides the mechanism for viewing of history and current active alarm information Active Alarm Table The device maintains an active alarm table to allow an EMS to determine which alarms are currently active in the device Two views of the active al...

Page 30: ...up Contains status indication notifications IF MIB RFC 2863 The following interface types are presented in the ifTable ethernetCsmacd 6 for all Ethernet like interfaces regardless of speed as per RFC 3635 ds1 18 DS1 MIB voiceFXO 101 Voice Foreign Exchange Office voiceFXS 102 Voice Foreign Exchange Station The numbers in the brackets above refer to the IANA s interface number For each interface typ...

Page 31: ...m for this interface of dot3StatsAlignmentErrors dot3StatsFCSErrors dot3StatsFrameTooLongs and dot3StatsInternalMacReceiveErrors ifInUnknownProtos As defined in IfMIB ifOutOctets The number of octets transmitted in valid MAC frames on this interface including the MAC header and FCS This does include the number of octets in valid MAC Control frames transmitted on this interface ifOutUcastPkts As de...

Page 32: ...ss than 640 Mb s Therefore will be constant zero ifLinkUpDownTrapEnable Set to disabled 2 Refer to RFC 2863 ifPromiscuousMode Constant False R O ifConnectorPresent Constant True ifAlias An alias name for the interface as specified by a network manager NVM ifCounterDiscontinuityTime As defined in IfMIB DS1 Interface The DS1 interface is applicable only to digital PSTN interfaces Table 4 2 DS1 Digit...

Page 33: ...ifLastChange The value of sysUpTime at the time the interface entered its current operational state ifXTable Value ifName Digital acTrunkIndex ifLinkUpDownTrapEnable Set to disabled 2 ifHighSpeed Speed of line in Megabits per second 2 ifConnectorPresent Set to true 1 normally except for cases such as DS1 E1 over AAL1 ATM where false 2 is appropriate ifCounterDiscontinuityTime Always zero 24 ...

Page 34: ...eing erased from the object under the acSysHTTPClient subtree The action result both in the acSysActionSetAutoUpdateActionResult object and acHTTPDownloadResult trap for the Voice Prompt and XML indicates only that the file reached the device and has no indication on the application s ability to parse the file The action result in acSysActionSetAutoUpdateActionResult is reliable as long as only on...

Page 35: ...CHAPTER 5 File Management Mediant 800 SBC SNMP Reference Guide File upload using SNMP is supported only for ini files file removal using SNMP is supported for all files except ini files 26 ...

Page 36: ...net 1 private 4 enterprises 1 AudioCodes 5003 acPerformance 10 acPMMedia Media related voice monitoring such as RTP and DSP The MIB includes the following parameters Number of active DSP channels Channels used for each coder Discarded packets in robust RTP filter Media Networking subtree an array of packet behavior parameters such as delay jitter transmitted received and lost RTP bytes and packets...

Page 37: ...e includes Reset Total Counters Resets the total see below objects in all the MIB s tables if they are defined Attributes subtrees Number of subtrees in which scalars are used to configure high and low thresholds for relevant tables Data subtree Consists of monitored data and statistics and includes Time From Start Of Interval object GETs the time in seconds from the beginning of the current inter...

Page 38: ...apsed intervals 1 and 2 are not applicable and their data values are typically displayed as 1 or as empty cells The following figure shows an example of a monitored parameter in this case the number of utilized B channels in a single trunk The x axis is the time within the interval the y axis is the number of used channels The parameter s value is a gauge While the interval index is 0 i e current ...

Page 39: ...ion element the volume indicates how many calls were made and released For the Ethernet connection status element the volume indicates how many network connections and disconnections occurred Thresholds TimeBelowLowThreshod Indicates the percent of the interval time for which the gauge was below the low threshold if defined TimeAboveHighThreshod Indicates the percent of the interval time for which...

Page 40: ...lowing parameter setting PM_EnableThresholdAlarms 1 Once enabled you can change the low and high threshold values from their default values through ini file by using the following syntax PM_ MIB Source Name 1 Low Threshold High Threshold 15 where MIB Source Name The source name of the MIB e g PM_TrunkUtilization PM_ NetUtilKBytes and PM_gwIPGroupOutINVITEDialogs Low Threshold Defines the low thres...

Page 41: ...et In addition you can reset this property per MIB module by setting the ResetTotal object to the value 2 PM Analog acPMAnalogConfigurationResetTotalCounters PM Control acPMControlConfigurationResetTotalCounters PM Media acPMMediaConfigurationResetTotalCounters PM PSTN acPMPSTNConfigurationResetTotalCounters PM System acPMSystemConfigurationResetTotalCounters For example acPMMediaConfigurationRese...

Page 42: ...nce Monitoring MIBs for IP Network Interfaces The following table lists the performance monitoring MIBs for IP network interfaces Table 6 1 Performance Monitoring MIBs for IP Network Interface Performance Monitoring MIB G C I n t V a l M in M ax A v g Tb LT T b T Ta HT H T L T MIB Name acPMNetUtilKBytesTable OID 1 3 6 1 4 1 5003 10 11 2 31 1 Source Name PM_NetUtilKBytes Indicates the number of Kby...

Page 43: ...r name Number of Outgoing Incoming Pkts High threshold acPMNetUtilsAttributesPackets HighThreshold 1 3 6 1 4 1 5003 10 11 1 33 3 Low threshold acPMNetUtilsAttributesPackets LowThreshold 1 3 6 1 4 1 5003 10 11 1 33 4 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMNetUtilDiscardedPacketsTable OID 1 3 6 1 4 1 5003 10 11 2 31 3 Source Name PM_NetUtilDiscardedPackets Indicates the number of malformed IP packets ...

Page 44: ...ssRxTable OID 1 3 6 1 4 1 5003 10 8 2 53 10 Source Name PM_MediaRealmPacketLossRx Indicates the received RTP packet loss reported by RTCP per Media Realm G 1 5 û ü ü ü ü ü ü 50 30 MIB Name acPMMediaRealmPacketLossTxTable OID 1 3 6 1 4 1 5003 10 8 2 53 11 Source Name PM_MediaRealmPacketLossTx Indicates the transmitted RTP packet loss reported by RTCP per Media Realm G 1 5 û ü ü ü ü ü ü 50 30 MIB Na...

Page 45: ...almBytesRxHighThreshold 1 3 6 1 4 1 5003 10 8 1 35 3 Low threshold acPMMediaRealmAttributesMediaR ealmBytesRxLowThreshold 1 3 6 1 4 1 5003 10 8 1 35 4 G 1 5 û ü ü ü ü ü ü 150 000 0 100 000 0 MIB Name acPMMediaRealmPacketsTxTable OID 1 3 6 1 4 1 5003 10 8 2 53 3 Source Name PM_MediaRealmPacketsTx Indicates the number of media packets sent in RTCP data per Media Realm High threshold acPMMediaRealmAt...

Page 46: ... 5 û ü ü ü ü ü ü 750 0 600 0 MIB Name acPMMediaRealmVERealmPacketDelayTable OID 1 3 6 1 4 1 5003 10 8 2 53 5 Source Name PM_VERealmPacketDelay Indicates the packet delay in RTCP data per Media Realm High threshold acPMMediaRealmAttributesVEReal mPacketDelayHighThreshold 1 3 6 1 4 1 5003 10 8 1 35 9 Low threshold acPMMediaRealmAttributesVEReal mPacketDelayLowThreshold 1 3 6 1 4 1 5003 10 8 1 35 10 ...

Page 47: ...uality in RTCP XR data per Media Realm High threshold acPMMediaRealmAttributesRealm MOSHighThreshold 1 3 6 1 4 1 5003 10 8 1 35 13 Low threshold acPMMediaRealmAttributesRealm MOSLowThreshold 1 3 6 1 4 1 5003 10 8 1 35 14 G 1 5 ü ü ü ü û û û 50 10 MIB Name acPMMediaRealmBwRxTable OID 1 3 6 1 4 1 5003 10 8 2 53 8 Source Name PM_MediaRealmBwRx Indicates the average bandwidth for Rx bytes per Media Re...

Page 48: ... 10 8 1 35 18 G 1 5 ü ü ü ü û û û 150 000 0 0 Performance Monitoring MIBs for VoIP Calls The following table lists the performance monitoring MIBs for VoIP calls Table 6 3 Performance Monitoring MIBs for VoIP Calls Performance Monitoring MIB G C I n t V a l M i n M a x A v g T b L T T b T T a H T H T L T MIB Name acPMChannelsPerCoderTable OID 1 3 6 1 4 1 5003 10 7 2 22 Source Name PM_VEChannelsPer...

Page 49: ...PM_VeG711Channels Indicates the number of active channels per G 711 A law or G 711 U law where the Index denotes the coder type 0 G 711 A law and 1 G 711 U law High threshold acPMCodersAttributesChannelsPerCod erHighThreshold 1 3 6 1 4 1 5003 10 7 1 32 1 Low threshold acPMCodersAttributesChannelsPerCod erLowThreshold 1 3 6 1 4 1 5003 10 7 1 32 2 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMModuleRTPPacket...

Page 50: ...ndicates the Tx RTP packet loss reported by RTCP during the time Interval OVOC parameter name Tx RTP Packet Loss High threshold acPMNetworkingAttributesModuleRTP PacketLossTxHighThreshold 1 3 6 1 4 1 5003 10 7 1 33 19 Low threshold acPMNetworkingAttributesModuleRTP PacketLossTxLowThreshold 1 3 6 1 4 1 5003 10 7 1 33 20 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMModulePacketDelayTable OID 1 3 6 1 4 1 500...

Page 51: ...ter name RTP jitter High threshold acPMNetworkingAttributesPacketJitter HighThreshold 1 3 6 1 4 1 5003 10 7 1 33 3 Low threshold acPMNetworkingAttributesPacketJitter LowThreshold 1 3 6 1 4 1 5003 10 7 1 33 4 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMModuleRTPBytesRxTable OID 1 3 6 1 4 1 5003 10 7 2 31 21 4 Source Name PM_veModuleRTPBytesRx Indicates the Tx RTP bytes during the collection time interval ...

Page 52: ... 33 5 Low threshold acPMNetworkingAttributesRTPBytesTxL owThreshold 1 3 6 1 4 1 5003 10 7 1 33 6 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMModuleRTPPacketsRxTable OID 1 3 6 1 4 1 5003 10 7 2 31 21 6 Source Name PM_RTPModulePacketsRx Indicates the Rx RTP packets during the collection time interval OVOC parameter name Rx RTP Packets High threshold acPMNetworkingAttributesRTPPackets RxHighThreshold 1 3 6 ...

Page 53: ...ormance Monitoring MIBs for SIP Messages The following table lists the performance monitoring MIBs for SIP messages Table 6 4 Performance Monitoring MIBs for SIP Messages Performance Monitoring MIB G C I n t V a l M i n M a x A v g T b L T T b T T a H T H T L T MIB Name acPMSIPActiveSIPTransactionsPerSecondTable OID 1 3 6 1 4 1 5003 10 8 2 52 41 Source Name PM_gwActiveSIPTransacionsPerSecond Indic...

Page 54: ...5 Low threshold acPMSipAttributesIPGroupINVITEDial ogsLowThreshold 1 3 6 1 4 1 5003 10 8 1 34 26 G 1 5 ü ü ü ü ü ü ü 0 0 Performance Monitoring MIBs for Calls per IP Group The following table lists the performance monitoring MIBs for Gateway and SBC calls per IP Group For additional performance monitoring MIBs for SBC calls per IP Group see SBC Calls per IP Group on page 66 Table 6 5 Performance M...

Page 55: ...mpted outgoing calls per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupRoutingFailedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 9 Source Name PM_gwSBCIPGroupRoutingFailedCalls Indicates the number of failed call routing per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInNoResourcesCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 18 Source Name PM_gwSBCIPGroupInNoResourcesCalls Indicates ...

Page 56: ...CIPGroupInNoMatchCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 20 Source Name PM_gwSBCIPGroupInNoMatchCalls Indicates the number of incoming call media negotiation failures per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutNoMatchCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 21 Source Name PM_gwSBCIPGroupOutNoMatchCalls Indicates the number of outgoing call media negotiation failures per IP Gr...

Page 57: ...CIPGroupOutBusyCalls Indicates the number of outgoing busy calls per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInNoAnswerCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 24 Source Name PM_gwSBCIPGroupInNoAnswerCalls Indicates the number of incoming no answer calls per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutNoAnswerCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 25 Source Name PM...

Page 58: ...oupOutForwardedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 29 Source Name PM_gwSBCIPGroupOutForwardedCalls Indicates the number of outgoing forwarded calls per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInGeneralFailedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 32 Source Name PM_gwSBCIPGroupInGeneralFailedCalls Indicates the number of incoming calls that failed due to general fail reason p...

Page 59: ...ishedCalls Indicates the number of incoming established calls per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutEstablishedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 41 Source Name PM_gwSBCIPGroupOutEstablishedCalls Indicates the number of outgoing established calls per IP Group G 15 ü û û û û û û û û Performance Monitoring MIBs for Gateway Application This section is applicable only to...

Page 60: ...meter name IP to Tel Tel to IP Number of Call Attempts C 1 5 ü û û û û û û û û MIB Name acPMActiveContextCountTable OID 1 3 6 1 4 1 5003 10 8 2 31 5 Source Name PM_ActiveContextCount Indicates the number of Gateway calls High threshold acPMActiveContextCountTimeA boveHighThreshold 1 3 6 1 4 1 5003 10 8 2 31 5 1 9 Low threshold acPMActiveContextCountTimeB elowLowThreshold 1 3 6 1 4 1 5003 10 8 2 31...

Page 61: ... mismatched media server capabilities for calls during last interval OVOC parameter name IP to Tel Tel to IP Number of Failed Calls due to No Matched Capabilities C 1 5 ü û û û û û û û û MIB Name acPMSIPBusyCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 4 Source Name PM_gwBusyCalls Indicates the number of calls that failed as a result of a busy line during last interval OVOC parameter name IP to Tel Te...

Page 62: ...o Route C 1 5 ü û û û û û û û û MIB Name acPMSIPFailCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 7 Source Name PM_gwFailCalls This counter is incremented as a result of calls that fail due to reasons not covered by the other counters during last interval OVOC parameter name IP to Tel Tel to IP Number of Failed Calls due to Other reasons C 1 5 ü û û û û û û û û MIB Name acPMSIPEstablishedCallsTable OI...

Page 63: ... 10 8 2 52 11 Source Name PM_gwForwardedCalls Indicates the number of calls that were terminated due to a call forward during last interval OVOC parameter name IP to Tel Tel to IP Number of Calls Terminated due to Forward C 1 5 ü û û û û û û û û MIB Name acPMSIPNoResourcesCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 12 Source Name PM_gwNoResourcesCalls Indicates the number of calls that failed due to...

Page 64: ...upEstablishedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 15 Source Name PM_gwTel2IPTrunkGroupEstablishedCalls Indicates the current number of established calls pertaining to a Trunk Group for Tel to IP calls G 1 5 ü û û û û û û û û MIB Name acPMSIPIP2TelTrunkGroupEstablishedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 16 Source Name PM_gwIP2TelTrunkGroupEstablishedCalls Indicates the current number of ...

Page 65: ...The past 24 hours are broken into 96 completed 15 minute intervals Each row in this table represents one such interval identified by dsx1IntervalNumbe r for one specific instance identified by dsx1IntervalIndex dsx1IntervalESs Number of Errored Seconds OVOC parameter name Trunk Errored Seconds dsx1IntervalCSS s Number of Controlled Slip Seconds OVOC parameter name Trunk Controlled Slip Seconds dsx...

Page 66: ...x1IntervalBES s Number of Bursty Errored Seconds OVOC parameter name Trunk Bursty Errored Seconds dsx1TotalESs Call duration per timeslot and E1 since last clear OVOC parameter name Trunk Calls Duration dsx1TotalCSSs Number of Controlled Slip Seconds encountered by a DS1 interface in the previous 24 hour interval OVOC parameter name Trunk Controlled Slip Seconds dsx1TotalPCVs Number of Path Coding...

Page 67: ...ur interval OVOC parameter name Trunk Bursty Errored Seconds Trunk Groups The following table lists the performance monitoring MIBs for trunk groups Table 6 8 Performance Monitoring MIBs for Trunk Groups Performance Monitoring MIB G C I n t V a l M i n M a x A v g T b L T T b T T a H T H T L T MIB Name acPMSIPTrunkGroupNoResourcesCallsTable OID 1 3 6 1 4 1 5003 10 8 2 52 28 Source Name PM_gwTrunkG...

Page 68: ...ll duration in seconds of calls per trunk group High threshold acPMSipAttributesCallDurationHighTh reshold 1 3 6 1 4 1 5003 10 8 1 34 1 Low threshold acPMSipAttributesCallDurationLowThr eshold 1 3 6 1 4 1 5003 10 8 1 34 2 G 1 5 ü ü ü ü û û û 0 0 MIB Name acPMSIPTrunkGroupUtilizationTable OID 1 3 6 1 4 1 5003 10 8 2 52 26 Source Name PM_gwTrunkGroupUtilization Indicates the number of channels curre...

Page 69: ...ice supports configuration of a busy channel threshold per trunk group which when exceeded sends an SNMP alarm For example if a device has 200 voice channels and the threshold is set to 90 if the number of concurrent busy channels exceeds 90 i e 180 channels this threshold alarm is sent High threshold acPMSipAttributesTrunkGroupPercent ageUtilizationHighThreshold 1 3 6 1 4 1 5003 10 8 1 34 5 Low t...

Page 70: ...entage of time within a 15 minute polling interval that all channels in a specific trunk group were busy simultaneously This measurement is sent only at the end of the interval beginning of the current interval so each measurement reflects the previous interval For example assume that all trunks of a trunk group were busy for 6 minutes during an interval The MIB will send a measurement of 40 i e 6...

Page 71: ...s for SBC Application This section describes the performance monitoring MIBs of the SBC application SBC Sessions The following table lists the performance monitoring MIBs for SBC sessions For MIBs that have low and high thresholds if a threshold is crossed the device sends the acPer formanceMonitoringThresholdCrossing trap see Performance Monitoring Threshold Crossing Trap on page 162 Table 6 9 Pe...

Page 72: ...llsLowThreshold 1 3 6 1 4 1 5003 10 8 1 34 38 MIB Name acPMSBCInAttemptedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 65 Source Name PM_gwSBCInAttemptedCalls Indicates the total number of attempted incoming SBC calls C 1 5 ü û û û û û û û û MIB Name acPMSBCOutAttemptedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 67 Source Name PM_gwSBCOutAttemptedCalls Indicates the total number of attempted outgoing SB...

Page 73: ... 4 1 5003 10 8 2 54 71 Source Name PM_gwSBCOutEstablishedCalls Indicates the total number of outgoing established SBC calls C 1 5 ü û û û û û û û û MIB Name acPMSBCMediaBrokenConnectionCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 151 1 Source Name PM_gwSBCMediaBrokenConnectionCalls Indicates the total number of established calls that were disconnected because no RTP packets media were received for a ...

Page 74: ...AttemptedRegistrations Indicates the number of incoming attempted SBC registrations C 1 5 ü û û û û û û û û MIB Name acPMSBCOutAttemptedRegistrationsTable OID 1 3 6 1 4 1 5003 10 8 2 54 153 2 Source Name PM_gwSBCOutAttemptedRegistrations Indicates the number of outgoing attempted SBC registrations C 1 5 ü û û û û û û û û MIB Name acPMSBCInSuccessfulRegistrationsTable OID 1 3 6 1 4 1 5003 10 8 2 54...

Page 75: ...4 1 5003 10 8 1 36 51 G 1 5 ü ü ü ü ü ü ü 0 0 MIB Name acPMSBCTranscodingSessionsTable OID 1 3 6 1 4 1 5003 10 8 2 54 48 Source Name PM_gwSBCTranscodingSessions Indicates the number of transcoding sessions High threshold acPMSbcSBCTranscodingSessions HighThreshold 1 3 6 1 4 1 5003 10 8 1 36 52 Low threshold acPMSbcSBCTranscodingSessions LowThreshold 1 3 6 1 4 1 5003 10 8 1 36 53 G 1 5 ü ü ü ü ü ü ...

Page 76: ... 10 8 2 54 2 Source Name PM_gwSBCIPGroupOutCallEstablishedDuration Indicates the call duration of the last outgoing established SBC call per IP Group C 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInAttemptedSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 4 Source Name PM_gwSBCIPGroupInAttemptedSUBSCRIBEDialogs Indicates the number of attempted incoming SUBSCRIBE dialogs per IP Group G 15 ü û ...

Page 77: ...s other than SUBSCRIBE and INVITE dialogs per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupRoutingFailedSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 10 Source Name PM_gwSBCIPGroupRoutingFailedSUBSCRIBEDialogs Indicates the number of failed call routing of SUBSCRIBE dialogs per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupRoutingFailedOtherDialogsTable OID 1 3 6 1 4 1 50...

Page 78: ...5 ü û û û û û û û û MIB Name acPMSBCIPGroupInAdmissionFailedOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 14 Source Name PM_gwSBCIPGroupInAdmissionFailedOtherDialogs Indicates the number of failed incoming dialogs other than SUBSCRIBE dialogs pertaining to Admission Control per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutAdmissionFailedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 15 ...

Page 79: ... to Admission Control per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInForwardedSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 27 Source Name PM_gwSBCIPGroupInForwardedSUBSCRIBEDialogs Indicates the number of incoming forwarded SUBSCRIBE dialogs per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInForwardedOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 28 Source Name PM...

Page 80: ... acPMSBCIPGroupInGeneralFailedSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 33 Source Name PM_gwSBCIPGroupInGeneralFailedSUBSCRIBEDialogs Indicates the number of incoming SUBSCRIBE dialogs that failed due to general fail reason per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInGeneralFailedOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 34 Source Name PM_gwSBCIPGroupInGeneralFai...

Page 81: ...neral fail reason per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInEstablishedSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 39 Source Name PM_gwSBCIPGroupInEstablishedSUBSCRIBEDialogs Indicates the number of incoming established SUBSCRIBE dialogs per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupInEstablishedOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 54 40 Source Nam...

Page 82: ... û û û MIB Name acPMSBCIPGroupInAbnormallyTerminatedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 44 Source Name PM_gwSBCIPGroupInAbnormallyTerminatedCalls Indicates the number of incoming calls that were abnormally terminated per IP Group G 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutAbnormallyTerminatedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 45 Source Name PM_gwSBCIPGroupOutAbnormallyTerminated...

Page 83: ...s Indicates the number of incoming calls per IP Group whose duration was less than the value configured by the ShortCallSeconds parameter C 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutShortCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 152 6 Source Name PM_gwSBCIPGroupOutShortCalls Indicates the number of outgoing calls per IP Group whose duration was less than the value configured by the ShortCallS...

Page 84: ...54 5 Source Name PM_gwSBCIPGroupInSuccessfulRegistrations Indicates the number of successful incoming registrations per IP Group C 15 ü û û û û û û û û MIB Name acPMSBCIPGroupOutSuccessfulRegistrationsTable OID 1 3 6 1 4 1 5003 10 8 2 54 154 6 Source Name PM_gwSBCIPGroupOutSuccessfulRegistrations Indicates the number of successful outgoing registrations per IP Group C 15 ü û û û û û û û û SBC Call...

Page 85: ...dCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 70 Source Name PM_gwSBCSRDInEstablishedCalls Indicates the number of incoming calls per SRD that were established C 15 ü û û û û û û û û MIB Name acPMSBCSRDOutEstablishedCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 72 Source Name PM_gwSBCSRDOutEstablishedCalls Indicates the number of outgoing calls per SRD that were established C 15 ü û û û û û û û û MIB Nam...

Page 86: ...CSRDOutShortCallsTable OID 1 3 6 1 4 1 5003 10 8 2 54 152 4 Source Name PM_gwSBCSRDOutShortCalls Indicates the number of outgoing calls per SRD whose duration was less than the value configured by the ShortCallSeconds parameter C 15 ü û û û û û û û û MIB Name acPMSBCSRDInAttemptedRegistrationsTable OID 1 3 6 1 4 1 5003 10 8 2 54 153 3 Source Name PM_gwSBCSRDInAttemptedRegistrations Indicates the n...

Page 87: ...sful registrations per SRD C 15 ü û û û û û û û û SBC Call Admission Control The following table lists the performance monitoring MIBs for SBC Call Admission Control Performance monitoring is performed per SRD IP Group Incoming outgoing or both SIP request types INVITE SUBSCRIBE OTHER or ALL Performance monitoring is provided by the acGateway MIB For MIBs with high and low thresholds if a threshol...

Page 88: ...û MIB Name acPMSIPSRDSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 52 19 Source Name PM_gwSRDSUBSCRIBEDialogs Indicates the number of all SUBSCRIBE dialogs initiated by SIP SUBSCRIBE currently being handled by the SBC per SRD G 1 5 ü û û û û û û û û MIB Name acPMSIPSRDOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 52 20 Source Name PM_gwSRDOtherDialogs Indicates the number of all dialogs other ...

Page 89: ... 34 27 Low threshold acPMSipAttributesIPGroupSubscribe DialogsLowThreshold 1 3 6 1 4 1 5003 10 8 1 34 28 G 1 5 ü ü ü ü ü ü ü 0 0 MIB Name acPMSIPIPGroupOtherDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 52 24 Source Name PM_gwIPGroupOtherDialogs Indicates the number of all other dialogs other than INVITE and SUBSCRIBE initiated by SIP REGISTER currently being handled by the SBC per IP Group G 1 5 ü û û...

Page 90: ...Table OID 1 3 6 1 4 1 5003 10 8 2 52 32 Source Name PM_gwIPGroupInINVITEDialogs Indicates the number of incoming calls SIP INVITE per IP Group High threshold acPMSipAttributesIPGroupInInviteDi alogsHighThreshold 1 3 6 1 4 1 5003 10 8 1 34 13 Low threshold acPMSipAttributesIPGroupInInviteDi alogsLowThreshold 1 3 6 1 4 1 5003 10 8 1 34 14 G 1 5 ü ü ü ü ü ü ü 0 0 MIB Name acPMSIPIPGroupInSubscribeDia...

Page 91: ...Invite DialogsHighThreshold 1 3 6 1 4 1 5003 10 8 1 34 19 Low threshold acPMSipAttributesIPGroupOutInvite DialogsLowThreshold 1 3 6 1 4 1 5003 10 8 1 34 20 G 1 5 ü ü ü ü ü ü ü 0 0 MIB Name acPMSIPIPGroupOutSubscribeDialogsTable OID 1 3 6 1 4 1 5003 10 8 2 52 36 Source Name PM_gwIPGroupOutSUBSCRIBEDialogs Indicates the number of outgoing SUBSCRIBE dialogs per IP Group High threshold acPMSipAttribut...

Page 92: ...s each leg not sessions which consist of two legs High threshold acPMSipAttributesInvitedDialogsHigh Threshold 1 3 6 1 4 1 5003 10 8 1 34 29 Low threshold acPMSipAttributesInvitedDialogsLow Threshold 1 3 6 1 4 1 5003 10 8 1 34 30 G 1 5 ü ü ü ü ü ü ü ü ü MIB Name acPMSIPSubscribeDialogTable OID 1 3 6 1 4 1 5003 10 8 2 52 39 Source Name PM_gwSUBSCRIBEDialogs Indicates the number of SUBSCRIBE dialogs...

Page 93: ...The following table lists the performance monitoring MIBs for SBC Quality of Service Performance monitoring is performed per SRD IP Group or global all Major and Minor thresholds can be configured for each performance monitoring metric through the Web interface only If the thresholds are crossed an SNMP alarm is sent see acASRThresholdAlarm AcNERThresholdAlarm and acACDThresholdAlarm Table 6 13 Pe...

Page 94: ...ates ASR per SRD G 15 ü ü ü ü û û û û û MIB Name acPMSBCNerTable OID 1 3 6 1 4 1 5003 10 8 2 54 55 Source Name PM_gwSBCNER Indicates the Network Effectiveness Ratio NER for all global entities i e all IP Groups and SRDs G 15 ü ü ü ü û û û û û MIB Name acPMSBCIPGroupNerTable OID 1 3 6 1 4 1 5003 10 8 2 54 56 Source Name PM_gwSBCIPGroupNER Indicates NER per IP Group G 15 ü ü ü ü û û û û û MIB Name a...

Page 95: ...roupAcdTable OID 1 3 6 1 4 1 5003 10 8 2 54 53 Source Name PM_gwSBCIPGroupACD Indicates ACD per IP Group G 15 ü ü ü ü û û û û û MIB Name acPMSBCSrdAcdTable OID 1 3 6 1 4 1 5003 10 8 2 54 54 Source Name PM_gwSBCSRDACD Indicates ACD per SRD G 15 ü ü ü ü û û û û û MIB Name acPMSBCInCapsTable OID 1 3 6 1 4 1 5003 10 8 2 54 59 Source Name PM_gwSBCInCPS Indicates the number of incoming calls per second ...

Page 96: ... incoming SBC calls G 15 ü ü ü ü û û û û û MIB Name acPMSBCOutCapsTable OID 1 3 6 1 4 1 5003 10 8 2 54 60 Source Name PM_gwSBCOutCPS Indicates the number of CPS for outgoing SBC calls G 15 ü ü ü ü û û û û û MIB Name acPMSBCSrdInCapsTable OID 1 3 6 1 4 1 5003 10 8 2 54 63 Source Name PM_gwSBCSRDInCPS Indicates the number of CPS for incoming SBC calls per SRD G 15 ü ü ü ü û û û û û MIB Name acPMSBCS...

Page 97: ...e acPMSBCIPGroupOutCapsTable OID 1 3 6 1 4 1 5003 10 8 2 54 62 Source Name PM_gwSBCIPGroupOutCPS Indicates the number of CPS for outgoing SBC calls per IP Group G 15 ü ü ü ü û û û û û Performance Monitoring MIBs for High Availability The following table lists the performance monitoring MIBs for the High Availability HA mode Table 6 15 Performance Monitoring MIBs for High Availability Performance M...

Page 98: ...tiveToRedundantPacketLossPercentageTable OID 1 3 6 1 4 1 5003 10 11 2 111 2 Source Name PM_HALinkActiveToRedundantPacketLossPercentage Indicates packet loss in on the HA Maintenance interface from Active to Redundant device where 0 indicates no packet loss High threshold acPMHAAttributesHALinkActiveToRedu ndantPacketLossPercentageHighThresh old 1 3 6 1 4 1 5003 10 11 1 38 3 Low threshold acPMHAAtt...

Page 99: ...6 1 4 1 5003 10 7 2 25 Source Name PM_VEDSPUsage Indicates the percentage of DSP resources utilized by the device A value of 0 indicates that no DSP resources have been used a value of 100 indicates that all DSP resources have been used High threshold acPMMediaDSPUsageAttrDSPUs ageHighThreshold 1 3 6 1 4 1 5003 10 7 1 35 1 Low threshold acPMMediaDSPUsageAttrDSPUs ageLowThreshold 1 3 6 1 4 1 5003 1...

Page 100: ...icable only to Digital Series Proprietary Traps This section provides information on proprietary SNMP traps supported by the device There is a separation between traps that are alarms and traps that are not i e logs All traps have the same structure made up of the same 16 varbinds Variable Binding i e 1 3 6 1 4 1 5003 9 10 1 21 1 For a list of the varbinds see Trap Varbinds on the next page The so...

Page 101: ...nd is 9 i e 10 1 The value is an integer from 0 to 1000 acBoardTrapGlobalsTextualDescription 2 Description of the reported issue The value is an octet string of up to 200 characters acBoardTrapGlobalsSource 3 The source of the issue For example Trunk 1 or Entity1 x The value is an octet string of up to 100 characters acBoardTrapGlobalsSeverity 4 Active alarm severity on the device noAlarm 0 indete...

Page 102: ...Violation 9 timeDomainViolation 10 acBoardTrapGlobalsProbableCause 7 other 0 adapterError 1 applicationSubsystemFailure 2 bandwidthReduced 3 callEstablishmentError 4 communicationsProtocolError 5 communicationsSubsystemFailure 6 configurationOrCustomizationError 7 congestion 8 corruptData 9 cpuCyclesLimitExceeded 10 dataSetOrModemError 11 degradedSignal 12 dteDceInterfaceError 13 enclosureDoorOpen...

Page 103: ...missionError 27 lossOfFrame 28 lossOfSignal 29 materialSupplyExhausted 30 multiplexerProblem 31 outOfMemory 32 ouputDeviceError 33 performanceDegraded 34 powerProblem 35 pressureUnacceptable 36 processorProblem 37 pumpFailure 38 queueSizeExceeded 39 receiveFailure 40 receiverFailure 41 remoteNodeTransmissionError 42 resourceAtOrNearingCapacity 43 responseTimeExecessive 44 retransmissionRateExcessi...

Page 104: ...cationFailure 58 breachOfConfidentiality 59 cableTamper 60 delayedInformation 61 denialOfService 62 duplicateInformation 63 informationMissing 64 informationModificationDetected 65 informationOutOfSequence 66 intrusionDetection 67 keyExpired 68 nonRepudiationFailure 69 outOfHoursActivity 70 outOfService 71 proceduralError 72 unauthorizedAccessAttempt 73 unexpectedInformation 74 acBoardTrapGlobalsA...

Page 105: ... 12 The highest alarm severity sent by the device when the trap was sent cleared 0 indeterminate 1 warning 2 minor 3 major 4 critical 5 acBoardTrapGlobalsDeviceName 13 Name of the device The value is an octet string of up to 100 characters Note The device sends an empty string 0 AudioCodes OVOC provides the proper string value when it sends it northbound acBoardTrapGlobalsDeviceInfo 14 Device info...

Page 106: ...er OIDs remain the same For example the current acBoardEvBoardStarted parameter s OID is 1 3 6 1 4 1 5003 9 10 1 21 2 0 4 Its prefix 1 3 6 1 4 1 5003 9 10 1 21 can be changed and all other OIDs remain the same SNMP Alarms in Syslog SNMP alarms are sent to the Syslog server using the following format Sent alarms RAISE ALARM Alarm Name Textual Description Textual Description Severity Alarm Severity ...

Page 107: ...ype is sent but with the severity set to Cleared You can customize the severity level of SNMP trap alarms using the Alarms Customization table AlarmSeverity This table also lets you suppress alarms Trunk Alarms This section describes the SNMP alarms concerned with digital trunk interfaces Trunk Near End LOS Alarm Table 7 3 acTrunksAlarmNearEndLOS Alarm acTrunksAlarmNearEndLOS OID 1 3 6 1 4 1 5003 ...

Page 108: ...erfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Event Type communicationsAlarm Probable Cause lossOfFrame Severity Condition Text Corrective Action Critical Near end LOF Trunk LOF Alarm 1 Make sure that the trunk is connected to a proper follow up device 2 Make sure that both sides are con figured with the same E1 T1 link type 3 Make sure that both sides are con fig...

Page 109: ...ovider has stopped the trunk receiveFailure Probable Cause communicationsAlarm Severity Condition Text Corrective Action Critical Receive AIS Trunk AIS Alarm 1 Contact your PSTN provider to activate the trunk 2 If the alarm persists contact the AudioCodes Support Cleared End of AIS Trunk Far End LOF Alarm Table 7 6 acTrunksAlarmFarEndLOF Alarm acTrunksAlarmFarEndLOF OID 1 3 6 1 4 1 5003 9 10 1 21 ...

Page 110: ...0 Trunk m where m is the trunk interface number 1 being the first trunk Event Type communicationsAlarm Probable Cause Severity Text Additional Info1 2 3 DS1 Line Status Updated DS1 Line Status This variable indicates the Line Status of the interface It contains loopback failure received alarm and transmitted alarms information dsx1LineStatus is a bitmap represented as a sum so it can represent mul...

Page 111: ...OMF 1024 dsx1XmtFarEndLOMF Near End Sending TS16 LOMF 2048 dsx1RcvTestCode Near End detects a test code 4096 dsx1OtherFailure Any line status not defined here 8192 dsx1UnavailSigState Near End in Unavailable Signal State 16384 dsx1NetEquipOOS Carrier Equipment Out of Service 32768 dsx1RcvPayloadAIS DS2 Payload AIS 65536 dsx1Ds2PerfThreshold DS2 Performance Threshold Exceeded B Channel Alarm The al...

Page 112: ...larm The alarm is applicable only to digital PSTN interfaces Table 7 9 AcDChannelStatus Alarm acDChannelStatus OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 37 Description The alarm is sent at the establishment re establishment or release of the Link Access Protocol D Channel LAPD link with its peer connection Default Severity Major Source Varbind Text Interfaces 0 Trunk m where m is the trunk interface numb...

Page 113: ...ervice or D Channel Alarm Backup NFAS D Channel is Out Of Service Cleared ISDN D channel is re established D Channel Alarm s NFAS Group Alarm Table 7 10 acNFASGroupAlarm Alarm acNFASGroupAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 84 Default Severity Major Source Varbind Text Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Event Type communicationsAlarm Probable Cau...

Page 114: ...on is not necessary Clear NFAS group state goes to in service s Additional information High Availability Alarms This section describes the alarms concerned with the High Availability HA system HA System Fault Alarm Table 7 11 acHASystemFaultAlarm Alarm acHASystemFaultAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 33 Description The alarm is sent when the High Availability HA system is faulty i e no HA f...

Page 115: ...m Need to configure a valid Maintenance network interface and HA Remote Address HA feature is active but the system is not operating in HA mode Switch Over Reason Fatal exception error HA was lost due to switchover and should return automatically after a few minutes Corrective action is not required Switch Over Reason SW WD exception error HA was lost due to switchover and should return automatica...

Page 116: ...CHAPTER 7 SNMP Traps Mediant 800 SBC SNMP Reference Guide Alarm acHASystemFaultAlarm error Ethernet link 107 ...

Page 117: ...ror HA was lost due to switchover and should return automatically after a few minutes Corrective action is not required Switch Over Reason DSP error HA was lost due to switchover and should return automatically after a few minutes Corrective action is not required Note Applicable only to Mediant 4000 Switch Over Reason Software upgrade HA was lost due to switchover and should return automatically ...

Page 118: ...ve action is not required Major HA feature is active but the system is not operating in HA mode SYS_HA Invalid Network configuration fix it and reboot Redundant unit no HA system HA synchronization process has failed Correct invalid network configuration and then restart the Redundant device in order to trigger HA synchronization again SYS_HA Offline configuration was changed HA is not available u...

Page 119: ...s Ethernet links in the redundant device in up status are less than on the active device Network Monitor switch over is blocked when status of Ethernet links on redundant is worse than on active unit The Ethernet Group that is associated with the Maintenance IP interface used for HA systems is configured with two ports and one of them goes down i e no 1 1 Ethernet port redundancy SYS_HA Maintenanc...

Page 120: ...rective Action Major HA feature is active Configuration mismatch in the system The actions for the conditions are described below License Keys of Active and Redundant modules are different Active and Redundant modules have different feature keys Update the Feature Keys of the Active and Redundant modules The Active module was unable to pass on to the Redundant module the License Key Fail to update...

Page 121: ... number Event Type qualityOfServiceAlarm Probable Cause outOfService Severity Condition Text Corrective Action Critical A switchover from the active to the redundant unit has occurred See acHASystemFaultAlarm See HA System Configuration Mismatch Alarm on the previous page for details A switchover occurred due to the HA Network Monitor feature as the threshold of unreachable rows in the HA Network ...

Page 122: ...he device s pings For configuring the HA Network Monitor feature refer to the User s Manual Default Severity Major Source Varbind Text Board 1 NetworkMonitor X Event Type communicationsAlarm Probable Cause connectionEstablishmentError Severity Condition Text Corrective Action Major All destinations of a specific row in the HA Network Monitor table that replied in the past to the device s pings are...

Page 123: ...Service Severity Condition Text Corrective Action Minor At least one of the Ethernet port links in the Ethernet Group associated with the HA Maintenance interface is down SYS_HA Maintenance Group One of the links is down NO HA of maintenance link redundancy Check that the Ethernet cables are connected securely to the ports Check that the ports at the other end are up working Cleared All Ethernet p...

Page 124: ... 1 Capture the alarm inform ation and the Syslog clause if active 2 Contact AudioCodes support which will want to collect addi tional data from the device and perform a reset Stays Critical until reboot A Clear trap is not sent After fatal error Configuration Error Alarm Table 7 17 acBoardConfigurationError Alarm acBoardConfigurationError OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 2 Description The alarm ...

Page 125: ...con figuration and if necessary reset the device Note The alarm remains in Critical severity until a device reboot A Clear trap is not sent After configuration error Software Reset Alarm Table 7 18 acBoardEvResettingBoard Alarm acBoardEvResettingBoard OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 5 Description The alarm is sent after the device resets Default Severity Critical Event Type equipmentAlarm Proba...

Page 126: ...ess Default Severity Major Alarms Source System 0 Event Type processingErrorAlarm Probable Cause softwareProgramError Severity Condition Text Corrective Action Major Software upgrade errors SW upgrade error Firmware burning failed Startup system from BootP TFTP Start up the system from BootP TFTP Call Resources Alarm Table 7 20 acBoardCallResourcesAlarm Alarm acBoardCallResourcesAlarm OID 1 3 6 1 ...

Page 127: ...ore channels trunks Reduce traffic Cleared Percentage of busy channels falls below the predefined RAI low threshold All SIP Proxies Connection Lost per Proxy Set Alarm Table 7 21 acProxyConnectionLost Alarm acProxyConnectionLost OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 94 Description The alarm is sent when all or some proxy servers in a Proxy Set are offline Source Varbind Text System 0 Alarm Text Proxy...

Page 128: ...rk router issue 3 If you have more than one device connected to this same proxy check if there are more AudioCodes devices with the same alarm If this is the case this could con firm that this is not AudioCodes device issue 4 Check if routing via the redundant proxy is operating correctly If it is then this could mean that it s not a network issue 5 Contact Audi oCodes support center and send a sy...

Page 129: ...des device If there is no ping the problem could be a network router issue 3 If you have more than one device connected to this same proxy check if there are more AudioCodes devices with the same alarm If this is the case this could con firm that this is not AudioCodes device issue 4 Check that routing using the device s routing table is func tioning correctly 5 Contact Audi oCodes support and sen...

Page 130: ...3 6 1 4 1 5003 9 10 1 21 2 0 9 Description The alarm is sent in the following scenarios Physical FXO port is up or down Out of Service or OOS The FXO line can be down due to for example port disconnected or insufficient current and voltage Syslog message event is ANALOG_IF_LINE_ DISCONNECTED Physical BRI or PRI E1 T1 port is up or down OOS Proxy is not found or registration fails In such a case th...

Page 131: ...king for another Proxy Check the network layer Make sure that the proxy IP and port are configured correctly Connection to Proxy is down BusyOut Trunk Line n Connectivity Proxy failure Connection to the Proxy Set associated with the trunk or line is down BusyOut Trunk Line n Proxy Set Failure Where n represents the BRI PRI trunk or FXO line Failure in TDM over IP call BusyOut Trunk n TDM over IP f...

Page 132: ...0 for the first port Verify that the digital trunk is securely cabled to the device s digital port Cleared Proxy is found The Cleared message includes the IP address of this Proxy Board Overload Alarm Table 7 23 acBoardOverloadAlarm Alarm acBoardOverloadAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 11 Description The alarm is sent when there is an overload in one or some of the system s components An o...

Page 133: ...ure that DebugRecording is not running c If the system is configured cor rectly reduce traffic Cleared The overload condition passed System CPU overload condition IdleUtilization percentage Administration Status Change Alarm Table 7 24 acgwAdminStateChange Alarm acgwAdminStateChange OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 7 Description The alarm is sent when Graceful Shutdown commences and ends Default...

Page 134: ... the device Operational Status Change Alarm Table 7 25 acOperationalStateChange Alarm acOperationalStateChange OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 15 Description The alarm is sent if the operational state of the node changes to disabled It is cleared when the operational state of the node changes to enabled Default Severity Major Event Type processingErrorAlarm Probable Cause outOfService 71 Severi...

Page 135: ...cription The alarm is sent when the device loses connection with the remote monitoring server configured on the device as a Remote Web Service for remote monitoring of the device when it is located behind a NAT Default Severity Warning Source Varbind Text Board 1 Event Type communicationsAlarm Probable Cause callEstablishmentError Alarm Severity Condition Text Corrective Action Warning The device ...

Page 136: ...bind Text Board 1 CertificateExpiry X Event Type communicationsAlarm Probable Cause communicationsSubsystemFailure Severity Condition Text Corrective Action Minor The certificate is about to expire This is sent a user defined number of days TLSExpiryCheckStart before the expiration date The certificate of TLS context d will expire in d days Load a new certificate to the device before the expiratio...

Page 137: ...xpiration of the installed certificate which cannot be renewed automatically To replace certificates refer to the User s Manual Cleared A new certificate is installed License Key Alarms This section describes the alarms concerned with the device s License Key Feature Key Error Alarm The alarm is applicable only to the local License Key Table 7 28 acFeatureKeyError Alarm acFeatureKeyError OID 1 3 6...

Page 138: ...on The alarm is sent when installing a local License Key using the Hitless Upgrade method when the device operates in High Availability HA mode and installation fails due to a failure in the HA switchover process Default Severity Major Source Varbind Text system0Mo Event Type communicationsAlarm Probable Cause keyExpired Alarm Severity Condition Text Corrective Action Major License Key Hitless Upg...

Page 139: ...e Varbind Text system0Mo Event Type communicationsAlarm Probable Cause New License pool Alarm Severity Condition Text Corrective Action Major The device has received a new SBC License from the OVOC License Pool but requires a reset for it to be applied License Pool Alarm New license pool allocations received Perform one of the following actions in the OVOC License Pool to apply the new license Sta...

Page 140: ...ol If not then remove the device from the License Pool The device failed to configure the parameters of the OVOC License Pool Device License pool server configuration failed Re send the License Pool from the OVOC License Pool to the device Minor Standalone The device receives a new SBC License from the License Pool Manager but the device is undergoing a local License Key upgrade Standalone Local L...

Page 141: ...LicensePoolOverAllocationAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 125 Description The alarm is sent when the SBC license received from the OVOC License Pool has exceeded the maximum capacity supported by the device Alarm Source system0Mo Event Type communicationsAlarm Probable Cause Overallocation Severity Condition Text Corrective Action Warning The SBC license received from the License Pool has ...

Page 142: ...ximum capacity supported by the device Sent after a device restart License Pool Alarm Some of the license pool allocations will not be used because of over allocation In the OVOC License Pool reconfigure the license sessions with values that fall within the device capacity and then apply the new license reset device or apply hitless upgrade License Pool Infrastructure Alarm The alarm is applicable...

Page 143: ...ense Pool Alarm The device license has expired Use of this device is strictly prohibited Major The last attempt to establish an HTTPS REST connection with OVOC was not successful License Pool Alarm Device was unable to access the License Server Wait for the next connection attempt In OVOC perform the MG Update action to re establish a REST connection with device and to send the current license The...

Page 144: ...ply reset has been performed Flex License Manager Alarm The alarm is applicable only to the Flex License Table 7 33 acFlexLicenseManagerAlarm Alarm acFlexLicenseManagerAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 144 Description The alarm is sent when a change in status occurs in one or more SBC capacity license types that are managed by OVOC Flex License The status change can be from ok to overlicens...

Page 145: ...ding sessions and Media sessions Cleared OVOC Flex License pool allows the device s service of an SBC capacity license type s when sufficient licenses are restored to the pool utilization status changed to ok Cloud License Manager Alarm The alarm is applicable to the Floating License and Flex License Table 7 34 acCloudLicenseManagerAlarm Alarm acCloudLicenseManagerAlarm OID 1 3 6 1 4 1 5003 9 10 1...

Page 146: ...usage reports to OVOC for a specified number of days Failed to send usage report to OVOC for X days Check TCP TLS connectivity The Fixed License Pool is enabled and an attempt was made to enable the Floating License or Flex License Floating license cannot be enabled when device is managed by License Pool Disable the Floating License or Flex License on the device Remove the device from the Fixed Li...

Page 147: ...e of initial registration required 401 username or password are incorrect 403 Customer is blocked or OVOC maximum capacity has been reached 404 Request URI contains device ID that is not identified by OVOC 500 Server is not able to handle the request due to server side error no resources internal component failure etc Server may response with 4xx or 5xx error as defined in HTTP RFC when appropriat...

Page 148: ...cleared upon the next device reset Floating License Alarm The alarm is applicable only to the Flex License and Floating License Table 7 35 acFloatingLicenseAlarm Alarm acFloatingLicenseAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 138 Description The alarm is sent when insufficient memory resources physical memory exist for the capacity of the user defined Custom Allocation Profile configured for the F...

Page 149: ...03 9 10 1 21 2 0 71 Description The alarm is sent when the connection to the NTP server is lost Cleared when the connection is reestablished Unset time because of no connection to NTP server may result with functionality degradation and failure in device If the device receives no response from the NTP server it polls the NTP server for 10 minutes for a response If there is still no response after ...

Page 150: ... the number of ports configured in an Ethernet Group as soon as an Ethernet port link goes down the alarm is sent Default Severity Critical Source Varbind Text Board n EthernetLink 0 where n is the slot number This trap relates to the Ethernet Link Module the 0 numbering doesn t apply to the physical Ethernet link Event Type equipmentAlarm Probable Cause underlyingResourceUnavailable 56 Severity C...

Page 151: ...gle port and the port is down No Ethernet link Cleared Ethernet Group with two Ethernet ports and both are up or Ethernet Group with a single port and the port is up again Note For High Availability HA systems the alarm s behavior is different when sent from the redundant or active device The alarm from the redundant is sent when there is an operational HA configuration in the system There is no C...

Page 152: ... alarm is not sent Default Severity Major Event Type equipmentAlarm Probable Cause underlyingResourceUnavailable Alarm Text Ethernet Group alarm s Severity Condition Text Corrective Action Major Ethernet Group is configured with only one port and the port is down Ethernet Group alarm Ethernet Group ID is Down Major Ethernet Group is configured with two ports and both ports are down Ethernet Group ...

Page 153: ... the LDAP server closes the connection the LDAP server returns an LDAP disconnect notification and this alarm is sent Alarm Text LDAP Lost Connection Status Changes The alarm is sent when there is no connection to the LDAP server OCSP Server Status Alarm Table 7 40 acOCSPServerStatusAlarm Alarm acOCSPServerStatusAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 78 Default Severity Major Clear Event Type co...

Page 154: ...erationalViolation Probable Cause communicationsProtocolError Severity Condition Text Corrective Action Critical Bad IPv6 address already exists IP interface alarm IPv6 configuration failed IPv6 will be disabled Find a new IPV6 address Reboot the device Note The alarm remains in Critical severity until the device reboots a Clear trap is not sent HTTP Proxy NGINX Alarms This section describes the a...

Page 155: ...arm is sent see below Alarm Title NGINX configuration is not valid Alarm Source operationalViolation Alarm Type alarmTrap Probable Cause configurationOrCustomizationError Severity Condition text Corrective Action Minor NGINX Directives Sets have been configured with invalid syntax NGINX Configuration file is not valid Identify and resolve NGINX Directives Sets syntax errors to ensure an uninterrup...

Page 156: ...lure Severity Condition text Corrective Action Major The device is restarted with an erroneous NGINX configuration NGINX process is not running Correct the NGINX Directives syntax the NGINX process will restart automatically HTTP Proxy Service Alarm Table 7 44 acHTTPProxyServiceAlarm Alarm acHTTPProxyServiceAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 108 Description The alarm is sent when an HTTP hos...

Page 157: ...roblem could be a net work router issue 3 Check that routing using the device s internal routing table is functioning correctly 4 Contact AudioCodes support center sup port audiocodes com and send a syslog and network cap ture for this issue Cleared When connection to service is available again Active Alarm Table Alarm Table 7 45 acActiveAlarmTableOverflow Alarm acActiveAlarmTableOverflow OID 1 3 ...

Page 158: ...t AudioCodes Support Remains Major until reboot A Clear trap is not sent After the alarm is sent Note that the status remains Major until reboot as it denotes a possible loss of information until the next reboot If an alarm is sent when the table is full it is possible that the alarm is active but does not appear in the active alarm table Analog Port Alarms These alarms are applicable only to anal...

Page 159: ...ce SPI connection returns Cleared Analog port is back in service Analog Port High Temperature Alarm The alarm is applicable only to analog interfaces Table 7 47 acAnalogPortHighTemperature Alarm acAnalogPortHighTemperature OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 47 Default Severity Major Source Varbind Text System 0 analogports n where n is the port number Event Type physicalViolation Probable Cause eq...

Page 160: ...erfaces Table 7 48 acAnalogPortGroundFaultOutOfService Alarm acAnalogPortGroundFaultOutOfService OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 76 Default Severity Major Clear Source Varbind Text System 0 analogports n where n is the port number Event Type physicalViolation Probable Cause equipmentMalfunction this alarm is sent when the FXS port is inactive due to a ground fault Alarm Text Analog Port Ground ...

Page 161: ...larm Source Board 1 SipAnalogEp id Event Type equipmentAlarm Probable Cause Severity Condition Text Corrective Action Major FXS phone is left off hook for a user defined time configured by the FXSOffhookTimeoutAlarm parameter Left Offhook Line N Place the phone s handset on the hook on hook position Clear FXS phone returns to on hook position or the phone s hook flash button is pressed Media Alarm...

Page 162: ...RThresholdAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 111 Description The Answer Seizure Ratio ASR measures the percentage of answered calls relative to the total number of attempted calls seizures The alarm is sent when the configured ASR minor and major thresholds are crossed configured in the Performance Profile table Source Varbind Text The object for which the threshold is crossed can be any of ...

Page 163: ...DD Session Disconnect time measures the average call duration from the time from when the sip Bye is sent to the time when the 200 OK is received The alarm is sent when the configured ACD minor and major thresholds are crossed configured in the Performance Profile table Source Varbind Text The object for which the threshold is crossed can be any one of the following PM_gwSBCACD PM_gwSBCIPGroupACD ...

Page 164: ...ge of successfully connected calls relative to the total number of seizures The alarm is sent when the configured NER minor and major thresholds are crossed configured in the Performance Profile table Source Varbind Text The object for which the threshold is crossed can be one of the following PM_gwSBCNER PM_gwSBCIPGroupNER PM_gwSBCSRDNER Alarm Text Event Type Quality Of Service Alarm Probable Cau...

Page 165: ...sociated with a Proxy Set that is not configured with any addresses or the associated Proxy Set experiences a proxy keep alive failure Gateway and SBC Poor Voice Quality MOS SBC only Bandwidth threshold has been crossed SBC only ASR threshold has been crossed SBC only ACD threshold has been crossed SBC only NER threshold has been crossed SBC only Source Varbind Text The object for which the thresh...

Page 166: ...d due to the above mentioned reasons i e when none of the above reasons prevent a route to the IP Group from being established Intrusion Detection Alarms This section describes the alarms concerned with the device s Intrusion Detection System IDS feature IDS Policy Alarm Table 7 55 acIDSPolicyAlarm Alarm acIDSPolicyAlarm OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 99 Description The alarm is sent when a th...

Page 167: ...see Alarm Text above 1 Identify additional traps acIDSThresholdCrossNotification that were sent alongside this Intrusion Detection System IDS alarm 2 Locate the remote hosts IP addresses that are specified in the traps 3 Examine the behavior of those hosts with regard to the reason specified in the alarm and attempt to fix incorrect operation 4 If necessary change the con figured thresholds in the...

Page 168: ...ault Severity Event Type Other Probable Cause Alarm Text Threshold crossed for scope value IP Severity minor major critical Current value NUM Status Changes Corrective Action 1 Identify the remote host IP address port on the network that the Intrusion Detection System IDS has indicated as malicious The IDS determines a host to be malicious if it has reached or exceeded a user defined threshold of ...

Page 169: ...xceeded a user defined threshold of malicious attacks counter The malicious source is automatically blacklisted for a user defined period after which it is removed from the blacklist Web User Access Denied due to Inactivity Trap Table 7 58 acWebUserAccessDisabled Event acWebUserAccessDisabled OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 93 Default Severity Indeterminate Event Type Probable Cause The alarm i...

Page 170: ...0 105 Description The alarm is sent upon log Syslog generated by device indicating a Web user action configured by ActivityListToLog The SNMP trap notification functionality is enabled by the EnableActivityTrap parameter refer to the User s Manual Default Severity Indeterminate Event Type other 0 Probable Cause other 0 Trap Text description of activity User username Session session type IP address...

Page 171: ...evice is also in High Availability mode HA and the active and redundant devices are synchronized with one another the trap is sent by the active device with the acBoardTrapGlobalsAdditionalInfo3 varbind which contains the redundant device s serial number S N Note Keep alive is sent every 9 10 of the time configured by the NatBindingDefaultTimeout parameter Default Severity Indeterminate Event Type...

Page 172: ...holdAlarms to 1 Default Severity Indeterminate Event Source Performance Monitoring name Managed Object ID For example PM_gwIPGroupINVITEDialogs 7 refers to SIP INVITE messages of IP Group ID 7 Event Type other 0 Probable Cause other 0 Trap Text Performance Threshold trap was set with source name of performance counter or gauge which caused the trap Status Changes Condition A performance counter or...

Page 173: ...sful Condition Failed download Trap Text HTTP download failed a network error occurred Note There are other possible textual messages describing NFS failures or success FTP failure or success Dial Plan File Replaced Trap The trap event is applicable only to analog and digital interfaces Table 7 63 acDialPlanFileReplaced Event acDialPlanFileReplaced OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 45 Default Sev...

Page 174: ...The notification trap is sent by the active device when an alarm or notification is sent by the redundant device System 1 acBoardFatalError acBoardTemperatureAlarm ethernetLink 4 acBoardEthernetLinkAlarm chassis 16 fanTray 17 acFanTrayAlarm powerSupply 18 acPowerSupplyAlarm module 21 acHwFailureAlarm analogports 24 acAnalogPortSPIOutOfService acAnalogPortHighTemperature acAnalogPortGroundFaultOutO...

Page 175: ...ade which is used in the High Availability system Failure during the software upgrade also activates the trap Default Severity Indeterminate Event Type Other 0 Probable Cause Other 0 Source Automatic Update Trap Text Condition Corrective Action Hitless Start software upgrade Hitless Upgrade has begun Corrective action is not required Hitless SW upgrade ended successfully Successful Hitless Upgrade...

Page 176: ...ed Hitless Upgrade failed because the cmp file is invalid The cmp file does not support Hitless Upgrade of the current software version to the new software version Replace the cmp file with a valid one that supports hitless upgrade of the software from the current version to the new one Secure Shell SSH Connection Status Trap Table 7 66 acSSHConnectionStatus Event acSSHConnectionStatus OID 1 3 6 1...

Page 177: ...et The trap is cleared when the proxy connections is up Source Varbind Text System 0 Alarm Text Proxy Set Alarm Text Event Type communicationsAlarm Probable Cause Network issue connection fail due to network routing failure Proxy issue proxy is down AudioCodes device issue Severity Condition Text Corrective Action Indeterminate When connection to the proxy server is lost Proxy Server IP address po...

Page 178: ... available again Proxy Server IP address port is now IN SERVICE Cold Start Trap Table 7 68 coldStart Event ColdStart OID 1 3 6 1 6 3 1 1 5 1 MIB SNMPv2 MIB Description The alarm is sent if the device reinitializes following for example a power failure crash or CLI reload command Categorized by the RFC as a generic trap Note This is a trap from the standard SNMP MIB Authentication Failure Trap Tabl...

Page 179: ...rted Event acBoardEvBoardStarted OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 4 Description The alarm is sent after the device is successfully restored and initialized following reset MIB AcBoard Severity cleared Event Type equipmentAlarm Probable Cause Other 0 Alarm Text Initialization Ended Configuration Change Trap Table 7 71 entConfigChange Event entConfigChange OID 1 3 6 1 2 1 4 7 2 MIB ENTITY MIB Desc...

Page 180: ...f a communication link failure is detected Categorized by the RFC as an enterprise specific trap Enhanced BIT Status Trap Table 7 74 acEnhancedBITStatus Event acEnhancedBITStatus OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 18 Description The alarm is sent for the status of the BIT Built In Test The information in the trap contains blade hardware elements being tested and their status The information is pre...

Page 181: ...vent acEnhancedBITStatus their status Status Changes Additional Info 1 BIT Type Offline startup periodic Additional Info 2 BIT Results BIT_RESULT_PASSED BIT_RESULT_FAILED Additional Info 3 Buffer Number of bit elements reports Corrective Action Not relevant 172 ...

Page 182: ...tigated in three ways Via an ini file parameter SendKeepAliveTrap 1 This ensures that the trap is continuously sent The frequency is set via the 9 10 of the NATBindingDefaultTimeout parameter or MIB object acSysSTUNBindingLifeTime After the STUN client has discovered a NAT any NAT If the STUN client cannot contact a STUN server The two latter options require the STUN client be enabled ini file par...

Page 183: ...tchAlarm configuration to the modules in the HA system us uneven causing instability acHASystemSwitchOverAlarm a switchover from the active to the redundant module has occurred SNMP Administrative State Control Node maintenance for the device is provided via an SNMP interface The acBoardMIB provides two parameters for graceful and forced shutdowns of the device These parameters are in the acBoardM...

Page 184: ...eference Guide 1 waits until all calls are terminated i e perform a Graceful shutdown 0 the number of seconds to wait before the graceful shutdown turns into a force lock The acSysActionAdminStateLockTimeout must be set before the acSysActionAdminState 175 ...

Page 185: ...ned and therefore the device does not send traps The trap destination port is 162 The SNMP agent is accessible to all SNMP managers i e no trusted managers SNMP protocol version is SNMPv2c with public and private as the read only and read write community strings respectively Configuring these SNMP attributes is described in the following subsections Configuring SNMP Port To configure the agent s S...

Page 186: ... then defined as the fifth last trap manager Until the address is resolved some traps are expected to be lost This option also requires you to configure the DNS server IP address in the IP Interfaces table This option results in the fifth manager being overrun by the resolved IP address Online changes to the Manager table will also be overrun SNMP The trap managers are SET using the SNMPTargetMIB ...

Page 187: ...n the appropriate row in the snmpTargetAddrTable to the empty string To enable a trap destination change TagList on the appropriate row in the snmpTargetAddrTable to AC_TRAP Web Interface SNMP Trap Destinations table Setup menu Administration tab SNMP folder SNMP Trap Destinations The check box on the left indicates if the row is used The three columns are used to set IP address port and enable tr...

Page 188: ...ws are currently empty i Add a row to the snmpTargetAddrTable with these values Name mgr0 TagList MGR Params v2cparams ii Add a row to the snmpTargetAddrExtTable table with these values Name mgr0 snmpTargetAddrTMask 255 255 255 255 0 The agent does not allow creation of a row in this table unless a corresponding row exists in the snmpTargetAddrTable iii Set the value of the TransportTag field on e...

Page 189: ...mpTargetAddrTable The change takes effect immediately All managers can now access the device The agent automatically removes the row in the snmpTargetAddrExtTable Web interface SNMP Trusted Managers table Setup menu Administration tab SNMP folder SNMP Trusted Managers Click the Apply button for applying your configuration Use the check boxes for deleting CLI config system snmp settings snmp truste...

Page 190: ...s This MIB s structure is unlike the other performance monitoring MIBs Proprietary Carrier Grade Alarm MIB in the acFault subtree acAlarm a proprietary simplification of the standard notificationLogMIB and alarmMIB both are also supported The structure of the different MIBs is similar depending on the subtree in which they reside The MIBs in the acBoardMibs subtree have a very similar structure ex...

Page 191: ...evice Configuration For a device to send traps to specified managers the most basic configuration are the trap targets More advanced configuration includes the Trap Community String or traps over SNMPv3 Destination IP address and port see Basic SNMP Configuration Setup on page 176 Trap Community String The default Trap Community String is trapuser There is only 1 for the entire device INI file SNM...

Page 192: ...key myprivkey 1 SNMPUsers 2 tshades 2 1 myauthkey myprivkey 2 SNMPUsers If you define a trap user only the device runs in SNMPv3 mode but will not be accessible as there are no defined read write or even read only users If you define non default community strings SNMPv2c you need to access the device via SNMPv2c Along with this configuration you also need to associate the trap targets managers wit...

Page 193: ...tory and current active alarm information As part of CGA the device supports the following Active Alarm Table The device maintains an active alarm table to allow an OVOC to determine which alarms are currently active in the device Two views of the active alarm table are supported by the agent acActiveAlarmTable in the proprietary AcAlarm MIB this is a simple one row per alarm table that is easy to...

Page 194: ...This page is intentionally left blank CHAPTER 9 Getting Started with SNMP Mediant 800 SBC SNMP Reference Guide 185 ...

Page 195: ... com documentation feedback 2020 AudioCodes Ltd All rights reserved AudioCodes AC HD VoIP HD VoIP Sounds Better IPme dia Mediant MediaPack What s Inside Matters OSN SmartTAP User Management Pack VMAS VoIPerfect VoIPerfectHD Your Gateway To VoIP 3GX VocaNom AudioCodes One Voice AudioCodes Meeting Insights AudioCodes Room Experience and CloudBond are trademarks or registered trade marks of AudioCode...

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