10 Audio Authority
®
Model HMX-244 User Manual
9.0 LIMITED WARRANTY
If any consumer product from Audio Authority fails due to defects in materials or workmanship within one year from the
date of the original sale to the end-user, Audio Authority guarantees that we will replace the defective product at no cost.
Freight charges for the replacement unit will be paid by Audio Authority (ground service only). A copy of the invoice
showing the item number and date of purchase (proof-of-purchase) must be submitted with the defective unit to constitute
a valid in-warranty claim.
Units that fail after the warranty period has expired may be returned to the factory for repair at a nominal charge, if not
damaged beyond the point of repair. All freight charges for out-of-warranty returns for repair are the responsibility of the
customer. Units returned for repair must have a Return Authorization Number assigned by the factory.
This is a limited warranty and is not applicable for products which, in our opinion, have been damaged, altered, abused,
misused, or improperly installed. Audio Authority makes no other warranties either expressed or implied, including
limitation warranties as to merchantability or fitness for a particular purpose. Additionally, there are no allowances or
credits available for service work or installation performed in the field by the end user.
9.1 WARRANTY SERVICE PROCEDURES
If you suspect a product defect, contact Audio Authority’s Technical Service Department at 800-322-8346 or 859-233-4599
for assistance in verifying the problem. If a defect or potential defect is suspected, a replacement unit will be shipped
immediately on a defect-exchange basis and a Return Authorization Number will be issued for the return of the defective
product. Replacement units are sent out at the Manufacturer’s Suggested Retail Price which is debited to the Customer’s
Credit Card at the time of shipment. Once we receive the defective unit back at the factory, it will be evaluated under the
conditions of this warranty and if found to be in-warranty, a full credit will be issued to the Customer’s Credit Card. Return
freight charges for the defective unit are the customer’s responsibility. Please contact our Technical Support Department
for complete details concerning all in and out of warranty service matters.
We appreciate your confidence in our products and services and will always strive to meet or exceed your needs.
10.0 REGULATORY COMPLIANCE
The HMX-244 and 1380R have been tested for compliance with CE and FCC rules and regulations. Power supplies
included have been tested for compliance with UL, CUL, CE, PSE, and GS regulations and guidelines. This product and
its power supply are RoHS compliant.
11.0 CONTACT INFORMATION
If you have questions or require assistance with this product in areas not covered by this manual, please contact
Audio Authority using the information below.
Audio Authority Technical Support
800-322-8346 M-F 8:30 AM to 5:00 PM, EST
International: 859-233-4599 Fax: 859-233-4510
Send email to: [email protected]
Audio Authority Corporation
2048 Mercer Road
Lexington, Kentucky 40511-1071
USA
