Appendix
56
Symptom
What you should check
Page
Battery usage
time is short.
Is the battery pack fully charged?
• Charge the battery pack until
the red charging light goes off.
P. 42
Is the battery pack end-of-life?
P. 20
Is the battery pack left in the place
for a long period where "
" (out of
service area) appears?
P. 49
End/Stop the applications or
functions which are not used.
−
Cannot connect
to the party and
the phone beeps
even though a
call is made.
Is the product out of the service
area or in an area where the signal
is weak?
P. 49
The line is extremely busy or the
party is calling. Retry later.
−
Display is dark.
Is the temperature of the product
or battery pack high? The display
may become dark depending on
the temperature of the product.
−
Cannot hear/Hard
to hear the other
party.
Place your ear hole to the receiver.
P. 35
P. 36
The screen
cannot be
operated by
tapping any keys.
Turn off the power and then turn it
on again.
P. 45
Symptom
What you should check
Page
Settings made
for specified
contacts do not
work.
Is the caller ID notified? If the
caller does not notify the caller ID,
ringtone setting in Contacts is not
effective. Group ringtone settings
in Contacts is not effective, either.
−
If you cannot find the solution to your problem in the above
items, refer to the au homepage or au Customer Support
on the website shown below.
http://www.au.kddi.com/support/mobile/trouble/repair
