Atrump A1-3T, Operation Manual, Page: 31 / 37

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5.4 Help & Support:
If you are a well-trained engineer, please be cautious while you do the machine
inspection. Do not damage circuit and electronic components.
If you are not well-trained, please contact with your local dealers for service.
Before you contact with your local dealers, please have ready machine’s Information.
MODEL NO.
MACHINE SERIAL NO .
CONTROL SERIAL NO.
You can see the above information on name plate or inspection report.
Also prepare schematic drawing and parameter info.

Please record the error messages correctly that showed on your control
screen. Some messages are quite similar, but possibly refer to different
machine parts.
 Observe when did the problems occur. For example
：
whether
this problem
occurred in a specific program or when a specific tool was used? Whether the
problem occurred after a specific operation or occurred in a specific period of a
day? Such
information is useful for us to discover why the problem occurred.

Check the LED on circuit board and understand the meaning of LED signal.
Some LED on circuit board can provide useful messages for trouble shooting.
When the machine is down, please pay attention to LED signal in order to
shorten the trouble shooting process.