Atop MB52 Series, User Manual

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MB52XX Modbus Gateway
User Manual
Warranty
6 Warranty
Limited Warranty Conditions
Products supplied by Atop Technologies Inc. are covered in this warranty for undesired performance or defects
resulting from shipping, or any other event deemed to be the result of Atop Technologies Inc. mishandling. The
warranty doesn’t cover; however, equipment which has been damaged due to accident, misuse, abuse, such as:
 Use of incorrect power supply, connectors, or maintenance procedures
 Use of accessories not sanctioned by us
 Improper or insufficient ventilation
 Improper or unauthorized repair
 Replacement with unauthorized parts
 Failure to follow our operating Instructions
 Fire, flood, “Act of God”, or any other contingencies beyond our control.
RMA and Shipping Reimbursement

Customers must always obtain an authorized
“RMA” number
from us before shipping the goods to be
repaired.

When in normal use, a sold product shall be replaced with a new one within 3 months upon purchase. The
shipping cost from the customer to us will be reimbursed.

After 3 months and still within the warranty period, it is up to us whether to replace the unit with a new one;
normally, as long as a product is under warranty, all parts and labor are free-of-charge to the customers.

After the warranty period, the customer shall cover the cost for parts and labor.

Three months after purchase, the shipping cost from the customer to us will not be reimbursed, but the
shipping costs from us to the customer will be paid by us.
Limited Liability
Atop Technologies Inc. shall not be held responsible for any consequential losses from using our products.
Warranty
Atop Technologies Inc. provides a 5-year maximum warranty for Modbus Gateway products.