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24

optional maintenance

The following procedures should be preformed as needed.  

If you have any questions, please contact customer service.

[email protected] | (866)-857-5074

Optional Maintenance

Summary of Contents for dewpoint DH9

Page 1: ...DH9 Owner s Manual HOT RESET C F COOL ...

Page 2: ...congratulations you are about to enjoy pure water ...

Page 3: ... international rights reserved Dewpointe is a registered trademark of Atmospheric Water Systems Inc All international rights reserved 189 Cross St San Luis Obispo CA 93401 U S A cs aws h2o com 866 857 5074 805 858 9280 www aws h2o com V309_2 ...

Page 4: ...er Settings 11 Cleaning the Top Tank 27 DH9X Cool Water Settings 12 Trouble Shooting 28 Dispensing Cool Water 13 Alerts Warning Lights 29 Dispensing Hot Water 14 Possible Problems 32 Maintenance 15 Filtration Process 35 Cleaning the Air Filter 16 Water Production Chart 37 Cleaning the Water Collection Plate 17 Technical Specifications 38 Cleaning the Activated Carbon Filter 18 Warranty 39 Front Fi...

Page 5: ...ewpointe has been allowed to sit upright overnight 4 To dispense water press and hold Cold Water Button To dispense hot water you must first unlock the Hot Water Button more on page 14 For the initial operation it is recommended that you dispense and discard the first tankful of water to remove the 5 new filter taste NOTE A slightly metallic taste may persist for the first tank full of water It is...

Page 6: ...ers 2 Two replacement spigots with mesh screens 3 One Dewpointe wrench 4 Auxiliary water line 25 feet 5 Auxiliary water connection kit 6 a Shut off valve b Shut off valve plug c Water line split d Teflon tape e Line connections with crutch HOT RESET C F COOL 2 4 3 5 6 a 6 b 6 c 6 d 6 e 1 ...

Page 7: ...3 Features Basic Features HOT RESET C F COOL Control Panel Removable Drip Tray Removable Front Panel Locking Front Wheels Spigot ...

Page 8: ...s Technical Specs Water Production chart Air Filter Water Collection Plate Bottom Holding Tank Wiring Diagram Circuit Board Access Panel Venturi Fan Exhaust Vent Drain Plug Waste Water Outlet RO Water Inlet Vent ...

Page 9: ...5 Control Panel Features DH9 shown HOT RESET C F COOL LCD Monitor Unlock Power Button C F Button Hot Water Button DH9 only Hot Button Lock DH9 only Cool Button Cold Water Button ...

Page 10: ...ay Press and hold to change the temperature of the hot and cold water More on pages 11 12 Hot Water Button DH9 Hold down Hot Water Button cup icon to dispense hot water NOTE You must unlock the Hot Water Button in order to dispense More on page 14 DH9X The icon below this button is a snowflake it does not dispense water Hot Button Lock Press and hold down until you hear a beep to unlock the hot wa...

Page 11: ...7 LCD Monitor Features 1 2 3 4 5 6 7 8 9 ...

Page 12: ... HOT is flashing the hot water is unlocked and ready to dispense Store Water Level 4 Displays the approximate water level of the Bottom Tank Allot Water Level 5 Displays the approximate water level in the Top Tank Condensation Icon 6 When the icon becomes animated the unit is producing water Cool Water Level Indicator 7 Displays the proximity to the set cool water temperature Cool Water Temperatur...

Page 13: ...9 LCD Monitor Features 10 11 12 13 14 15 16 17 18 19 ...

Page 14: ... animated when Booster Pump is pumping water from the Bottom Tank to the Top Tank Humidity Display 15 Displays the approximate ambient humidity in the room Defrost 16 If the word DEFROST is flashing the coils are defrosting to remove any ice that may have formed Reflux 17 The word REFLUX flashes when water in Top Tank is recirculating through the inline UV 18 Filter Warning Arrow will flash when t...

Page 15: ...sing the Hot and Cool Buttons The circular icons next to the thermometers will become unlit on the LCD screens NOTE DO NOT leave the Hot Water element on without activating the Cool Water element This may cause undesired warming of the cool water tank You may turn the Heating Element off and leave the Cold Water Element on Setting the Hot and Cool water temperature DH9 only Press and hold the 1 C ...

Page 16: ...am Mode 1 Press and hold the 2 C F Button until the Cool Water Temperature display starts flashing Use the 3 Cool Button to cycle through the preset cool water temperatures NOTE The Cool water setting will automatically exit after 10 seconds of no activity DH9X shown Operation RESET POWER C F COOL 1 2 ...

Page 17: ...flow NOTE The Snowflake Button does not dispense water If the cool water does not come out at the desired temperature Check the Cool water settings Make sure the Cool Water element is turned on Check the Allot water level If the Allot water level is below 3 the Cool Water element may have shut itself off Note Cool water element will not turn on until the Allot water level has reached 3 Operation ...

Page 18: ...1 Hot Button until you hear a beep Press and hold Hot Water Button until hot water is dispenses release button to stop flow 2 NOTE The Hot Water Button will automatically lock after 10 seconds of no activity DH9 shown Operation HOT RESET C F COOL 1 2 ...

Page 19: ...ery 12 months Pre Carbon Filter Replace every 12 months Reverse Osmosis RO Filter Replace every 1 2 years UV Bulbs Replace every 12 months or upon UV warning NOTE Certain environmental conditions may require more frequent maintenance You may need to clean the Air Filter and Activated Charcoal Filter every week in the following conditions Areas with poor air quality including hospitals smoggy urban...

Page 20: ...the back Slide the air filter out of the slot 3 Rinse thoroughly and let dry 4 NOTE DO NOT use detergent or any cleaning solvents Slide the air filter back in 5 Gently push the Dewpointe back into place and plug 6 in NOTE Never move the unit while turned on Allow the air filter to completely dry before re inserting Maintenance 3 ...

Page 21: ...ewpointe away from the wall so you 2 can access the back Slide the Water Collection Plate out of the slot 3 Rinse with warm water 4 NOTE Do not use detergent or any cleaning solvents Slide the Water Collection Plate back in 5 Gently push the Dewpointe back into place and plug 6 in Maintenance 3 ...

Page 22: ...ut 3 Lift Activated Charcoal Filter out of the tank 4 Rinse the filter in the sink to remove any build up that 5 may have accumulated Replace filter if needed NOTE Do not use detergent or any cleaning solvents Replace the filter and slide the bottom tank back in 6 Gently push the Dewpointe back into place and plug 7 in NOTE Never move the unit while turned on Maintenance 4 3 ...

Page 23: ...19 Front Filter Diagram Sediment Filter 1 Pre Carbon 2 Post Carbon Filter 3 Reverse Osmosis RO Filter 4 Maintenance 4 2 1 3 ...

Page 24: ...he filter away from the clamps 5 Note Replace one filter at a time to make sure all connections are correctly fastened Place the new filter into place and reconnect the water 6 lines NOTE Gently push the water lines as far into the joint as possible They will automatically lock into place Replace C Clips to secure lines Make sure all water lines are connected correctly 7 Replace the lower front pa...

Page 25: ...nnection clip 5 Remove 4 screw and lift off cap 6 Grip the wires firmly and gently pull until the silicon 7 plug and the entire bulb comes out Slide the silicon plug off the UV bulb 8 Place the silicon plug on the new bulb and set back 9 into place Replace cap and reconnect wire clip 10 Replace top lid and 2 screws 11 Plug in your Dewpointe 12 Changing the Top Tank UV Maintenance 3 5 6 7 Back Pane...

Page 26: ...e white tape around the Styrofoam cap at the 6 crease Remove the Styrofoam cap 7 NOTE Styrofoam will likely break in the back This will not affect the proper function of you Dewpointe Remove the black cap that covers the UV bulb 8 Gently pull the bulb out 9 Place the new bulb in the tube and connect the wire 10 clip Replace the black cap and Styrofoam cap 11 Replace top lid and 2 screws 12 Plug in...

Page 27: ... UV wire clip 5 Disconnect 2 float sensor wire clips 6 Drain the tank See step 6 8 on page 25 7 Follow the same procedures for changing the Top 8 Tank UV See steps 6 10 on page 21 Replace and reconnect all wires and hoses 9 Replace lid and Activated Carbon Filter 10 Slide the Bottom Tank back in 11 Plug in your Dewpointe 12 Changing the Bottom Tank UV Annual Service Maintenance 6 5 4 3 ...

Page 28: ...24 optional maintenance The following procedures should be preformed as needed If you have any questions please contact customer service cs aws h2o com 866 857 5074 Optional Maintenance ...

Page 29: ...ll hour before draining to allow water to cool Unscrew drain cap 4 Pull out rubber plug 5 Slide the Bottom Tank out 6 NOTE There should be enough play in the lines pull the tank out without having to disconnect anything Remove the Activated Carbon Filter and Lid 7 Pour out any water in tank 8 Replace Lid and Activated Carbon Filter 9 NOTE Clean or replace Activated Carbon Filter as needed Allow un...

Page 30: ...in the lines pull the tank out without having to disconnect anything Check the Activated Carbon Filter Rinse with clean 7 water if needed Wipe the underside of the lid with a clean cloth 8 Wipe off any carbon residue from the tank walls 9 Replace the lid and Activated Carbon Filter 10 Slide bottom the tank all the way back in 11 NOTE Check the water lines and electrical connections before sliding ...

Page 31: ...r will not affect the operation of your Dewpointe Carefully the lift the lid off of the tank 8 NOTE Do not lift by the Styrofoam lid only Lift by gripping Styrofoam and stainless steel lids together NOTE Use caution when lifting the lid Lift lid straight up until the UV bulb is clear of the cooling coils Wipe the underside of the lid with a clean cloth 9 Wipe the underside of the lid and tank wall...

Page 32: ...e there is probably a quick and easy solution Please take note of The last service you preformed Abnormal sounds Water production Any water odor or leaks The amount of time the machine been left off If you have any questions please contact Customer Service cs aws h2o com 866 857 5074 ...

Page 33: ...lowing bulbs UV1 1 Check the UV bulb in the Top Holding Tank Make sure all connections are fastened If bulb is out follow directions on page 21 to replace UV2 2 Check the Inline UV bulb Make sure all connections are fastened If bulb is out follow directions on page 22 to replace UV3 3 Check the Bottom Tank UV bulb Make sure all connections are fastened If bulb is out follow directions on page 23 t...

Page 34: ...nge the carbon filters NOTE The RO filter only needs to be changed once every two years Press the Reset button to stop the indicator light from flashing and beeping NOTE Pushing reset will reset the internal filter timer It is recommended that you keep track of filter replacements yourself in case of accidental reset of the timer Use the maintenance log provided on page 41 ...

Page 35: ...sure 3 they are tight and secure Look for pooled water in the bottom of machine 4 Make sure the water collection plate is pushed all the 5 way in Check the Bottom Tank to make sure it is not 6 overflowing NOTE Activated Charcoal Filter may become clogged Remove and rinse out Check the drain tubes to make sure they are tight and 7 securely fastened Check the drain cup under the back of the machine ...

Page 36: ...ens New Spigot come with only two screens 3 Replace Spigot if necessary No hot or Cold water The heating element is only activated when the top tank water level allot reads 3 The cold water element is only activated when the top tank water level allot reads 3 Humidity readings are not consistent A humidity difference of 5 or more is normal from one sensor to another Excessive vibration or noise Ch...

Page 37: ...urfaces NOTE Copper tubes may be very hot 8 Push the Compressor towards the Bottom Tank and away from the back of the machine NOTE The copper tubes can be easily damaged If you suspect a defect or shipping damage please contact customer service immediately There is a burning smell Immediately turn off your Dewpointe and contact customer service cs aws h2o com 866 857 5074 If this occurs while drai...

Page 38: ...onmental requirements to run the Dewpointe are 35 humidity and 60º F Check the temperature of your condensing coils by holding down the Cool button until you hear a beep The coil temperature will be displayed in the Humidity display in Celsius If the coil temperature is too high there may be a problem with your compressor NOTE The F stands for Function not Fahrenheit The Dewpointe can be connected...

Page 39: ...35 DH9 FiItration Process Filtration Process 1 2 3 4 5 6 8 7 9 10 10a 7a ...

Page 40: ...particles from the water Pre Carbon Filter 6 The Pre Carbon Filter removes chemical and organic compounds from the water Filtration Process Zero Waste Reverse Osmosis RO Filter 7 The RO Filter removes pathogens mineral salts heavy metals and organic compounds Water that cannot pass through the membrane is recirculated 7a back into the Bottom Holding Tank Post Carbon Filter 8 Removes volatile organ...

Page 41: ...37 water production Water Production ...

Page 42: ...00 1150W Heating Wattage 500 600W Operation Power 450 500W Current 9A Noise Level 67 db Refrigerant R22 or R134a DH9 DH9X Height 44 4 112 cm Width 15 8 40 cm Depth 15 8 40 cm Net Weight 100 lbs 45 4 kg Top Tank 4 1 G 15 L Bottom Tank 66 G 2 5 L Total Water Storage 4 8 G 18 L Voltage a c 220 240V 50Hz Power Input 1000 1150W Heating Wattage 500 600W Operation Power 450 500W Current 9A Noise Level 67...

Page 43: ...ranty does not cover cosmetic damage accidents misuse abuse negligence or modifications of or to any part of this product This warranty does not cover damage to the Dewpointe due to improper operation failure to maintain the unit improper connection of the unit to an electrical outlet or voltage supply or the attempted repair of this unit by anyone other than a Dewpointe factory authorized repair ...

Page 44: ...lb for Top Tank DH9HWUV DH9 11 Watt Ultraviolet bulb for hot water flow spigot line DH9LTUV DH9 4 Watt Ultraviolet Bulb for Bottom Tank DH9SED1 DH9 Sediment Filter DH9PRE1 DH9 Pre Carbon Filter DH9POST1 DH9 Post Carbon Filter DH9ROF2 DH9 Reverse Osmosis Filter DH9CF DH9 Activated Carbon Filter Contact Customer Service for more information when ordering replacement parts cs aws h2o com 866 857 5074...

Page 45: ...tenance Record maintenance record Year 09 10 11 12 13 14 15 16 17 18 19 20 DH9AF DH9CF DH9SED1 DH9PRE1 DH9POST1 DH9ROF2 DH9UTUV DH9HWUV DH9LTUV Enter the date of replacement for each filter in respective years ...

Page 46: ...www dewpointewater com ...

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