Atlantis onepower 701, User Manual

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APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persist, then consult your service provider.
A.1.1 UPS
The LED and the acoustic signals are a profit tool to individualize immediately
possible problems
Situation Check Items Solution
Mains normal but Line (
) LED is not on.
1. Is the power switch on?
2. Check the Fuse?
3. Is the power cord loose?
1. Press Main Switch on.
2. Change fuse with same
rating.
3. Re-connect the power
cord properly.
Line ( ) LED flashes
every seconds but no
output.
1. Battery voltage is too low. 1. Recharge the UPS for
24 hours.
Alarm buzzer beeps
continuously and Line (
) LED is fixed when
Utility is normal.
1. Check the load status 1. Remove some
uncritical load.
Alarm buzzer beeps for
10 seconds, then the
UPS is turned off. 1. Remove some
uncritical load and re-
switch on the UPS.
No LEDs display on the
front panel 1. Contact Atlantis.
UPS does not provide
expected backup time. 1. The UPS’s battery is weak
due to recent outage.
2. The UPS’s battery is near
the end of its service life.
1. Charge the battery.
2. If the battery is near
the end of its service
life, you have to
replace the battery.
The UPS operates
normally, but the site
1. Building wiring error such
as missing ground or hot 1. Call a qualified
electrician in order to