Atlantis OnePower 1001, Manual

Page: 34 / 72

ENG
34
APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persist, then consult your service provider.
A.1.1 UPS
The LED and the acoustic signals are a profit tool to individualize immediately
possible problems
Situation Check Items Solution
Mains normal but all
LED/LCD are not on. 1. Is the power switch on?
2. Check the Fuse?
3. Is the power cord loose?
1. Press Main Switch on.
2. Change fuse with same
rating.
3. Re-connect the power
cord properly.
Alarm buzzer beeps
continuously when
Utility is normal.
1. Check the load status 1. Remove some
uncritical load.
No LEDs display on the
front panel 1. Contact Atlantis.
UPS does not provide
expected backup time. 1. The UPS’s battery is weak
due to recent outage.
2. The UPS’s battery is near
the end of its service life.
1. Charge the battery.
2. If the battery is near
the end of its service
life, you have to
replace the battery.
The UPS operates
normally, but the site
wiring fault indicator is
lit.
1. Building wiring error such
as missing ground or hot
to neutral wire reversal. 1. Call a qualified
electrician in order to
correct the building
wiring.
A.1.2 Upsilon2000
Situation Solution
How to install the
UPSilon2000.
Once started the UPS you can connect it to PC through USB
cable. At this time the SO detects and installs automatically all
drivers. Now you can install UPSilon 2000 on the PC.