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ATICA MC DTC Series, User Manual

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MC DTC Series 

– User manual 

 

 

50 / 51 

 

 

 

 
 

 

10.1 Sensor setting display in LCD 

 
Follow the calibration steps below if the printer LCD display shows the following error: 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

1.  If the error is displayed when using a ribbon other than YMCKO, utilize a YMCKO ribbon instead. 

 

2.  With the YMCKO ribbon present in the printer and the error displayed on the LCD, send a print using the XPS 

driver to the printer - the following pop-up message will appear: 

 

 

 

3.  Click 

Retry

 to start the calibration. 

 

4.  Once the color sensor is calibrated successfully, the job will print.

 

 

5.  Switch the printer off, then on again. 

 
 
 

Note

: Ribbon carrier should be assembled without touching/damaging the printhead. 

 
 

 

 

 

 

 

 

Summary of Contents for MC DTC Series

Page 1: ...MC DTC Series User manual 1 51 USER MANUAL MC DTC Series ...

Page 2: ...es as solid urban waste is strictly prohibited it must be collected separately The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment Offenders will be subjected to the penalties and measures laid down by the law TO DISPOSE OF OUR DEVICES CORRECTLY a Contact the Local Authorities who will give you the practical information you ne...

Page 3: ... to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenn...

Page 4: ...function if the printer is not operated correctly Be sure to follow these cautions to operate the printer safely These cautions indicate the heated surface involve the risk of heat injury if persons touch them with a bare hand These cautions indicate where the touch of the surface with a bare hand is prohibited ...

Page 5: ...rogram tabs 28 6 3 Tools 28 5 2 2 About 28 7 Printing 29 7 1 Print setting tab 29 7 2 Card front setting tab 30 7 3 Rewritable card printing option 30 7 4 Card back setting tab 32 7 5 Mag encoding setting and mag encoding tool tab 32 7 6 Laminator 33 7 7 Color settings 33 7 8 Monochrome option 34 7 8 1 Resin area extraction 35 7 9 Printing rest cards using printer menu 36 8 Printer maintenance 37 ...

Page 6: ... configure the printer for different applications Magnetic stripe encoder Contact and contactless smart card encoder 10 100 Ethernet and or 802 11 Wi Fi connection Single exception card feed option Locking system for the input hopper reject bin and ribbons MC DTC series features Note If upgrades are required please contact the Matica agent quoting options or kit numbers Optional Standard X Not ava...

Page 7: ...ds rear X Output stacker operation Both open or closed while printing Single manual feeding X X Card specifications Card format ISO CR80 ISO 7810 53 98 mm x 85 60 mm 3 370 x 2 125 Card thickness 0 25 1 25 mm 10 50 mils Material PVC PVC Composite Rewritable cards Polycarbonate PET ABS varnished crosscheck with ribbons portfolio Encoding options Magnetic stripe encoder 3 tracks ISO 7811 JIS II X Sma...

Page 8: ...perature Min max storage temperature 5 70 C 23 158 F Humidity Storage humidity 20 to 70 without condensation Safety Support for Kensington security lock Ribbons Automatic detection and parameter setting Two level encoding protection Smart ribbon level memory and management Smart ribbon optimization when monochrome printing XPS driver XPS Windows driver not EDIsecure compatible with Windows 32 64 b...

Page 9: ... and store it in a clean and dry place Note If the printer has to be returned it should be returned integrally with its full original packaging box cushions and protective bags If it is returned without its original packaging and any components are damaged during transportation such components will no longer be covered by the warranty Matica will also charge for the new packaging which will be req...

Page 10: ...ble for MC110 and MC210 Input hopper Operator panel and printer status indicator with keys LCD display Not available for MC110 LED lights indicating card availability in the input hopper Not available for MC110 and MC210 Off indicates there is no card available in the input hopper Red intermittent indicates cards in the input hopper are running low Red indicates there are cards available in input ...

Page 11: ...turn on the optional Wi Fi on MC310 printers the LCD display will display the status accordingly Power LED White when printer is on Ready status LED Amber indicates ribbon is nearing end Amber intermittent indicates there is no card OR no ribbon Error status LED Red indicates there is an error for example card jam cover open Red intermittent indicates printer requires servicing OR firmware upgrade...

Page 12: ... 3 1 Power supply The printer comes with an external auto switching power supply Note Only use the power supply provided with the printer Power cord socket USB 2 0 Female B type Host socket Ethernet connector with traffic LED MC210 and MC310 only USB 2 0 Port No 1 USB 2 0 Port No 2 Rejection bin fixing slot Kensington lock ...

Page 13: ...MC DTC Series User manual 13 51 4 4 LCD display menu options ...

Page 14: ...l the ribbon quickly easily and accurately 1 Remove the ribbon from the sealed bag place the red reel into FRONT SIDE of cartridge and push securely into the clips then place the grey reel into the other end of the cartridge and push securely into the clips 2 Move the door handle in the direction shown and open the top cover 3 Ribbon cartridge should be positioned inside the printer color matching...

Page 15: ...anual 15 51 4 Make sure the cartridge is inserted properly and the cores are positioned at the bottom of the guides then close the top cover Note Ribbon cartridge should be assembled without touching damaging the printhead ...

Page 16: ... and MC210 The output hopper at the front of the printer can hold a maximum of thirty 0 76 mm thickness cards 5 1 1 Input hopper automatic card feeder Open the hopper door as shown below to load the cards and close the door 5 1 2 Front slot manual card hopper The manual card feeder is always ready for use and is prioritized It is suggested that it can be used when the job requires an exception car...

Page 17: ... label is attached on the smart card encoder cover to guide the selection Cards with thicknesses ranging between 0 25 mm and 1 25 mm 10 50 mil can be processed by the printer To adjust the card thickness 1 Open the printing module compartment cover 2 Slide the card thickness selection lever to match the card thickness which is to be printed then close the top lid ...

Page 18: ... 4 Connecting the power supply and powering ON the printer 1 Connect the power cord to the power brick Then connect the power supply Insert the power supply to the printer as shown below 2 Press the power button to turn the printer ON ...

Page 19: ...r MC110 and MC210 please visit www maticacorp com install to download the XPS driver and to view step by step installation videos Connecting the printer to your computer and installing the driver software 6 1 1 Printer connection through USB 1 Download save a copy of Matica XPS driver installer software onto your PC Laptop 2 Double click on the installer then click Next 3 Accept the license agreem...

Page 20: ... the installation process the installer checks for previous versions of the driver a If an older version is detected a pop up will ask permission to remove the existing driver It is recommended to do so click Yes b If no driver is detected move to step 9 6 A dialog box appears please disconnect or switch OFF the printer then click OK ...

Page 21: ... the installer again Installation repeats steps 1 to 5 then moves to step 9 please note this might take several minutes Once the installation is near completion a pop up message will ask to either connect or switch ON the printer please do so and click OK 9 The install is complete click Finish ...

Page 22: ...through 2 types of connection a DHCP b Static IP 6 1 2 1 DHCP If the printer was already installed with a USB connection disconnect the USB cable from the printer and switch OFF the printer 1 Download save a copy of Matica XPS driver installer software onto your PC Laptop 2 Double click on the installer then click Next 3 Accept the license agreement and click Next ...

Page 23: ...et or Wi Fi then click Next 5 During the installation process the installer checks for the previous versions of the driver c If an older version is detected a pop up will ask permission to remove the existing driver It is recommended to do so click Yes d If no driver is detected move to step 9 ...

Page 24: ...A dialog box appears please disconnect or switch OFF the printer then click OK 7 Restart is required click Yes 8 Connect the printer with an Ethernet cable not supplied and switch it ON 9 For DHCP connections select DHCP and click Next ...

Page 25: ...p wizard 6 1 2 2 Static IP Follow the steps below to set the printer to Static IP 1 Ensure the driver was installed using USB connection switch ON the printer and connect to the USB port 2 Connect the Ethernet cable not supplied to your PC and to the printer whilst the USB cable is still connected Then switch the printer OFF and ON again 3 Go to Control Panel Devices and Printers right click on MC...

Page 26: ...d change the IP address and gateway then click Apply and OK 5 Once IP address is set or noted down disconnect the USB connection from printer 6 To connect the printer through Static IP run the installer and follow the steps 1 to 11 in chapter 6 1 2 1 DHCP 7 Connect the LAN cable then turn the printer OFF and ON again 8 Select Static IP Address and click Next ...

Page 27: ...MC DTC Series User manual 27 51 9 Enter the Static IP Address noted in step 4 then click Next 10 Click Finish to complete the Matica XPS driver setup wizard ...

Page 28: ...ng Advanced printer cleaning Refer to chapter 8 2 card patch advanced cleaning Activate duplex printing Refer to chapter 9 4 duplex activation Update printer firmware Update printer LCD firmware Perform PC SC encoder check Update printer FONT firmware Printhead replacement Refer to chapter 8 5 printhead replacement procedure Once the printer is correctly installed connected and switched ON the Too...

Page 29: ... Based on lamination installation inline with printer E locks Based on e lock installation with printer About tab 7 1 Print setting tab The Print setting tab enables users to set the orientation of the image to be printed on the card It also includes duplex option card input and output options card type and number of copies to be printed It provides information on printer configuration ribbon type...

Page 30: ...nt side of the card mirror or rotate 180 degrees and can select a Sc Uv ribbon panel For printing color and overlay front side monochrome on the back side using a YMCKO ribbon the user should select the Ribbon Saver option and click OK Panel Adjustment the user can choose between automatic and manual setting of Brightness Contrast Sharpness Automatic Uses default setting Manual the user can adjust...

Page 31: ... Now A card will feed in the printer and erase the rewritable card After the rewritable card has been erased and ejected the rewritable option is activated in the printer then click OK 5 Once rewritable option is activated in printer return to the print tab of MC310 MC210 printer properties Select Rewritable card type and select Erase before Print Click OK and the feature is ready to be utilized ...

Page 32: ...or rotate 180 degrees and can select a Sc Uv ribbon panel For printing color and overlay front side monochrome on the back side using a YMCKO ribbon the user should select the Ribbon Saver option and click OK Panel Adjustment the user can choose between automatic and manual setting of Brightness Contrast Sharpness Automatic Uses default setting Manual the user can adjust the Brightness Contrast an...

Page 33: ...utomatic To customize color printing select Manual from the drop down menu adjust Brightness Contrast and Sharpness and click Apply and OK Drop down menu for lamination that includes options for film detection upper side lamination lower side lamination pass through and both sides Laminator parameter adjustment option Work Mode this can be Controlled Standalone To control the lamination parameters...

Page 34: ...rately Click the Define tab after selecting the Advanced option in the drop down menu the Advanced Panel Adjustment menu appears The user can adjust the required Brightness and Contrast value for each panel and click OK 7 8 Monochrome Options In Monochrome Options the user can set Contrast for monochrome Halftone Resin Areas extraction ...

Page 35: ...sers can define resin area location and area by dragging the curser over the image on the right side of the user interface Users can define extraction threshold for color to be printed in resin by adding a RGB value Users can get the RGB value of a feature by using the Paintrapp Users can select Dither Area o option based on the requirement Once area and threshold are defined the user can add usin...

Page 36: ...rating correctly and to obtain some important printing parameters Print a test card using the LCD display menu Using the Menu Scroll button Scroll to Advanced Setting Press the Selection button to open the respective sub menu Scroll to Test Print Press the Selection button to print the test card Refer to the navigation chart below ...

Page 37: ...an internal counter that keeps track of the number of cards printed and warns the user when the mandatory cleaning procedure must be performed If the cleaning procedure is not followed after 1000 prints at 1200 prints thepPrinter will alert the user for Mandatory Cleaning in the display and a red LED For printers fitted with Magnetic stripe encoders cleaning frequency should be more often 1 To per...

Page 38: ...d cleaning card is for the MC310 regular CR80 cleaning cards are used for the MC110 and MC210 Remove the protective film before using For MC310 for MC110 and MC210 4 Clean the printhead referring to Chapter 8 4 then click Finish Extended card FRANCO don t you need a CR80 cleaning card here too Also th e image below shows an extended card ...

Page 39: ...ning the magnetic head The printer has an internal counter that stores the number of standard cleaning procedures performed so as to notify when the advanced cleaning procedure is required see Printer Manager Specifications A software guided procedure will assist in carrying out the cleaning operations 1 To perform the advanced printer clean select the Advanced printer clean wizard from the drop d...

Page 40: ...aning roller Cleaning frequency After every 1000 prints or more often based on the working environment 1 Switch the printer off unplug the power supply open the top cover and remove the ribbon cartridge 2 Remove the encoder cover by following the instructions below Step 1 Hold the encoder cover Step 2 Move the cover downward as shown in the image to disengage Step 3 Slide out the encoder cover in ...

Page 41: ...ller from the flip over assembly as illustrated below 4 Clean the roller with water only and dry it thoroughly 5 Reinsert the roller by pressing the flanges of the cleaning roller and pushing the projections into its slot pressing downwards until you hear a locking click 6 To complete the procedure insert the encoder cover and ribbon cartridge back into position then close the top cover ...

Page 42: ...nthead must be cleaned using the cleaning pen to remove residual ink ordust 1 Unplug the printer from the power supply and open the top cover 1 Using the pen included in the cleaning kit clean the printhead by rubbing the pen in the direction indicated by the arrow in the figure below 2 Close the top cover the printhead cleaning procedure is now complete ...

Page 43: ...ongest possible service life However after a certain period the print head may become worn and then must be replaced 1 To perform printhead replacement select Replace print head from the Tools menu 2 Unplug the printer from the power supply open the top cover and remove the print head as instructed below To remove the print head Press in the direction indicated by the arrow to loosen the spring an...

Page 44: ...esent in the tip of the print head on the point indicated below and rotate it slightly to insert it in its housing Close the top cover then click Next 5 Connect the printer to the power supply switch it on and connect it to a computer with the USB cable Click Next to continue then enter the Print Head Serial Number and confirm with the Set button 6 Click Finish to complete the print head replaceme...

Page 45: ...l Interface Encoder Module Code PR10300003 Note Install the module according to the instructions contained in the package Make sure the module has been installed in the printer before running functionality tests 9 1 2 Use of PC SC encoder wizard to test dual interface encoder 1 To run a functionality check go to Printer Properties Tools Perform PC SC encoder check and click OK 2 In stage 2 of the ...

Page 46: ...r manual 46 51 3 To perform the test click Load card and wait for the card to move to the encoding position then click Read ATR The software will read and display the card s ATR once the test has completed successfully ...

Page 47: ...B refer to chapter 7 5 of this document for magnetic stripe encoding settings and the Mag encoding tool tab Sample encoding format in the document for default setting Layout test for sending data to track 1 1 ABCDEFGHIJKL1234 Layout test for sending data to track 2 2 123456789456789999 Layout test for sending data to track 3 3 123456789342567 9 3 E locks and manual locks E lock and manual lock opt...

Page 48: ...ed functionalities MC DTC Series Duplex Activation Kit Code PR10300016 To enable the dual sided printing please follow the instructions below 1 Printer Properties Tools Activate Duplex printing then click OK to proceed 2 Place the activation kit card over the red logo on the right hand side of the printer then follow the wizard instructions 3 Once the option has been activated switch the printer o...

Page 49: ...ovement Red marks appearing on printouts these may occur when printing dark images with high contrast and brightness settings To eliminate them reduce the Contrast and Brightness values in Color Settings Printer takes up the card but remains blocked The card thickness setting does not correspond with that of the card being used set the correct value remove the card then switch the printer off and ...

Page 50: ...ize a YMCKO ribbon instead 2 With the YMCKO ribbon present in the printer and the error displayed on the LCD send a print using the XPS driver to the printer the following pop up message will appear 3 Click Retry to start the calibration 4 Once the color sensor is calibrated successfully the job will print 5 Switch the printer off then on again Note Ribbon carrier should be assembled without touch...

Page 51: ...Xpert KO MC110 MC210 MC310 series ribbon 600 prints 600 PR20314305 chromXpert K MC110 MC210 MC310 series Monochrome Ribbon 1650 PR20314306 chromXpert SILVER MC210 MC310 series Monochrome Ribbon 500 PR20314307 chromXpert GOLD MC210 MC310 series Monochrome Ribbon 500 PR20314308 chromXpert WHITE MC210 MC310 series Monochrome Ribbon 1000 PR20314309 chromXpert RED MC210 MC310 series Monochrome Ribbon 1...

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