ATEN SN0108CO User Manual Download Page 10

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Serial Console Server User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0108CO / SN0116CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0108COD / SN0116COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0132CO / SN0148CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

SN0132COD / SN0148COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

SN9108CO / SN9116CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Battery Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Accessibility and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Serial Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Serial Device Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

DTE/DCE Auto-Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN0108CO / SN0108COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN0116CO / SN0116COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN0132CO / SN0132COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN0148CO / SN0148COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN9108CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SN9116CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SN0108CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SN0116CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SN0108COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN0116COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN0132CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

SN0148CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Summary of Contents for SN0108CO

Page 1: ...ATEN Altusen SN0100CO SN0100COD SN9100CO Series Serial Console Server User Manual ...

Page 2: ...ation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfere...

Page 3: ...erview Chapter 1 Introduction introduces you to the Serial Console Server its purpose features and benefits with its front and back panel components described Chapter 2 Hardware Setup provides step by step instructions for setting up the Serial Console Server Model Product Name SN0108CO SN0108COD 8 Port Serial Console Server with Dual Power LAN AC DC model SN0116CO SN0116COD 16 Port Serial Console...

Page 4: ...apter 6 Port Access describes the Port Access page and how to configure the options it provides regarding port and power outlet management Chapter 7 User Management shows super administrators and administrators how to create modify and delete users and groups as well as assign attributes to them Chapter 8 Device Management shows super administrators how to configure and control the overall Serial ...

Page 5: ...s 1 mounting kit 1 foot pad set 4 pcs 1 user instructions SN0108COD SN0116COD 1 SN0108COD SN0116COD Serial Console Server 1 laptop USB console LUC cable 1 mounting kit 1 foot pad set 4 pcs 1 user instructions Bullet lists provide information but do not involve sequential steps Indicates selecting the option such as on a menu or dialog box that comes next For example Start Run means to open the Sta...

Page 6: ...SN0148COD Serial Console Server 1 laptop USB console LUC cable 1 mounting kit 1 foot pad set 4 pcs 1 user onstructions SN9108CO SN9116CO 1 SN9108CO SN9116CO Serial Console Server 1 Lok U Plug 1 Lok U Plug Installation Tool 1 power cord 1 mounting kit 1 foot pad set 4 pcs 1 user instructions Features may have been added since this manual was published Please visit our website to download the most u...

Page 7: ...ut all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers User Information Online Registration Be sure to register your product at our online support center Telephone Support For telephone support call this number International http www aten com North America...

Page 8: ...ervicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system ...

Page 9: ...directly to the Serial Console Server by a physical connection Servers Serial Device or Port Device any device attached to the Serial Console Server s ports via cable User s Point of View Local client users We refer to a user as a Local user when we think of him as sitting at his computer performing operations on the devices connected to the Serial Console Server that is remote from him When we de...

Page 10: ...gy ix Contents x 1 Introduction Overview 1 Features 3 System Accessibility and Availability 3 Serial Console Management 3 Security 4 System Management 4 Serial Device Management 5 Language 5 Requirements 6 DTE DCE Auto Sensing 7 Browsers 8 Components 9 SN0108CO SN0108COD Front View 9 SN0116CO SN0116COD Front View 9 SN0132CO SN0132COD Front View 11 SN0148CO SN0148COD Front View 11 SN9108CO Front Vi...

Page 11: ...6CO Installation 30 3 Super Administrator Setup Overview 33 First Time Setup 33 Local Login 33 Laptop USB Console LUC Login SNViewerUSB 34 Console Login HyperTerminal 34 Local Console Main Menu 35 Remote Login 36 Telnet Login 36 PuTTY Login 36 Browser Login 37 Setup 38 Network Setup 38 Changing the Super Administrator Login 39 4 The User Interface Overview 41 Access 41 Local Console Operation 42 R...

Page 12: ...56 TCP Server TCP Client Serial Tunnel 56 TCP Server RAW TCP 56 TCP Client 57 UDP Mode 57 Virtual Modem 57 Console Management Direct 58 Disabled 58 6 Port Access Overview 59 The Sidebar 60 The Sidebar Tree Structure 60 Filter 61 Connections 62 Telnet SSH 63 Port Attributes 63 Favorites 65 History 65 Preferences 66 Sessions 67 Access 68 Properties 70 Save Copy 71 Port Buffering 72 Operating Mode 73...

Page 13: ...92 Removing Users From a Group From the Group s Notebook 93 Device Assignment 94 Assigning Device Permissions under User Settings 94 Assigning Device Permissions under Group Settings 96 8 Device Management Devices 97 General 97 Mounted Devices 98 NFS Settings 99 External USB Drive 99 Syslog Settings for Port Logs 99 Port Name Auto Discovery 100 Network 101 IP Installer 101 Service Ports 101 Networ...

Page 14: ...3 Backup 134 Restore 134 Firmware Upgrade 135 Certificates 136 Private Certificate 136 Certificate Signing Request 138 Appendix Safety Instructions 141 General 141 DC Power 144 Rack Mounting 145 Technical Support 146 International 146 North America 146 Specifications 147 SN0108CO SN0116CO 147 SN0108COD SN0116COD 148 SN0132CO SN0148CO 149 SN0132COD SN0148COD 150 SN9108CO SN9116CO 151 IP Address Det...

Page 15: ... 155 Virtual Modem Details 156 AT Command Set Support 156 Port Forwarding 158 Distance vs Baud Rate 158 Clear Login Information 159 Pin Assignment 160 DCE Mode Pin Assignment 160 DTE Mode Pin Assignment 160 DB 9 DB 25 Interface 161 DB 9 161 DB 25 161 Limited Warranty 162 ...

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Page 17: ...cess to servers and network devices via a direct Telnet SSH client and Java viewer The OOB management enables IT administrators to manage network devices e g router switch UPS in server rooms using management networks that are separated from the main production networks Where access difficulty occurs in the production network the administrators can still access them via the console server The seri...

Page 18: ...sole Management Direct Real Com Port TCP Server Client UDP Server Client and Virtual Modem Furthermore the SN01xxCO Series works in tandem with ATEN s PDU see Note remote power management systems Both can be utilized through ATEN s CC2000 software to provide centralized serial device access and integrated power management Note PON port reserved for PG Series PDU With their comprehensive features t...

Page 19: ...ices including terminal blocks automatically send event notifications when the devices are offline e g power failure for device status monitoring Response Check checks the system status of the connected serial devices and sends a notification if the check fails e g system crash Port name auto discovery automatically retrieves and displays the port name of the connected network switches quick devic...

Page 20: ...hentication via RADIUS TACACS LDAP AD and Kerberos IP and MAC address filter for enhanced security protection High Grade Security supports FIPS 140 2 level 1 security standards that use an embedded FIPS 140 2 certified OpenSSL cryptographic module Certificate 1747 2398 2473 System Management System configuration via web browser Telnet SSH client and local console System log and event login Event D...

Page 21: ...nd Virtual Modem Real COM driver for Windows 2000 or higher and Windows Server 2003 2008 Real TTY driver for Linux Fixed TTY driver for UNIX Supports baud rates of 300 600 1200 1800 2400 4800 9600 19200 28800 38400 57600 115200 230400 bps Language Multi language web based GUI available in English German Japanese Korean Russian Simplified Chinese and Traditional Chinese Note Fixed TTY Driver Suppor...

Page 22: ... Runtime Environment JRE 8 or later must be installed and at least 2MB of memory must be available after installation Java is available for free download from the Sun Java website http java sun com The Virtual COM port driver Real COM port support requires Windows 2000 or later Under Vista 32 bit version only the administrator can install the Virtual Port Management Utility ordinary users can only...

Page 23: ...t to Cisco switches and other compatible devices with straight through Cat 5e cables For serial port pin outs please refer to Pin Assignment on page 160 To connect to DB9 or DB25 device interface Serial console server can connect to PC COM port DB9 with Cisco Console Cable If you wish to make a DB9 or DB25 adapter please refer to DB 9 DB 25 Interface on page 161 ...

Page 24: ...Serial Console Server User Manual 8 Browsers Supported browsers for logging into the device include the following Browser Version IE 11 or later Chrome 70 or later Firefox 63 or later Safari 12 or later ...

Page 25: ...it is powered up and ready to operate 2 port LEDs The Port Flashes Green Active data is being transmitted through the port 3 LAN LEDs Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 7 8 9 3 5 6 1 2 4 7 8 9 3 5 6 ...

Page 26: ...Note This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable 5 PON port Reserved 6 modem port For dial in connection should the unit be unavailable over the network See Serial Console Server Installation page 27 step 6 for installation details 7 local console port This RJ45 port allows for local administration and access thr...

Page 27: ...ormation about their corresponding serial ports Lights Green Online the serial device attached to the port is powered on and ready Flashes Green Active data is being transmitted through the port 3 LAN LEDs Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 7 8 ...

Page 28: ...Note This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable 5 PON port Reserved 6 modem port For dial in connection should the unit be unavailable over the network See Serial Console Server Installation page 27 step 6 for installation details 7 local console port This RJ45 port allows for local administration and access thr...

Page 29: ...ormation about their corresponding serial ports Lights Green Online the serial device attached to the port is powered on and ready Flashes Green Active data is being transmitted through the port 3 LAN LED Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 3 1 2...

Page 30: ...in Information page 159 for information on clearing user account information Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level rather than the firmware version that the switch has been upgraded to This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again Note This op...

Page 31: ...e 2 power switches These standard rocker switches power the unit on and off 3 LAN ports The cables that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 4 power sockets The power cable s plugs in here 5 serial ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 1 5 2 3 4 1 5 2 3 4 ...

Page 32: ...les that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 3 serial ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 4 grounding terminal The grounding wire that is used to ground the unit attaches here 5 DC terminal block The electric leads from your power source connect to this DC terminal block 4 3 1...

Page 33: ...e 2 power switches These standard rocker switches power the unit on and off 3 LAN ports The cables that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 4 serial ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 5 power sockets The power cable s plugs in here 1 4 2 3 5 1 4 2 3 5 ...

Page 34: ...les that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 3 serial ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 4 grounding terminal The grounding wire that is used to ground the unit attaches here 5 DC terminal block The electric leads from your power source connect to this DC terminal block 4 3 1...

Page 35: ...ndard rocker switches power the unit on and off 3 grounding terminal The grounding wire that is used to ground the unit attaches here 4 LAN port The cable that connect the unit to the network interface 10 100 1000 Mbps plugs in here 5 serial ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 1 5 2 3 4 1 5 2 3 4 ...

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Page 37: ...the weight of its attached cables To place the device or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubber feet that came with your package and stick them onto the device s bottom panel at the corners as shown in the diagram on the following page 1 Important safety information regarding the placement of this device is provided on page 141 Pleas...

Page 38: ...Serial Console Server User Manual 22 Note To ensure adequate ventilation allow at least 5 1 cm on each side and 12 7 cm behind the unit for power cord and cable clearance ...

Page 39: ...ck of the unit so that it can attach to the front or the back of the rack Rack Mounting Front To mount the unit at the front of the rack do the following 1 Remove the two screws at the front of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit Phillips hex head M3x8 ...

Page 40: ...ual 24 3 Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack 4 Screw the mounting brackets to the rack Note Cage nuts are provided for racks that are not pre threaded ...

Page 41: ...move the two screws at the rear of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit 3 Position the device in the rack and align the holes in the mounting brackets with the holes in the rack Phillips hex head M3x8 ...

Page 42: ...Serial Console Server User Manual 26 4 Screw the mounting brackets to the rear of the rack Note Cage nuts are provided for racks that are not pre threaded ...

Page 43: ...er s rear panel Note Refer to DB 9 DB 25 Interface on page 161 for pin assignments 3 Connect a Cat 5e cable between a Cisco Network Switch or any compatible network switch and any available RJ 45 port on the Serial Console Server s rear panel Note For a compatible network switch please make sure the RJ 45 port pin definition of the target device matches the Serial Console Server Examples of compat...

Page 44: ...uct information 8 Optional If you are using a laptop USB console to control the Serial Console Server locally use the laptop USB console cable included in the package to connect the laptop to the LUC port on the Serial Console Server s front panel 9 Optional If you are using USB devices such as USB storage devices with your Serial Console Server connect them to these three Type A female USB ports ...

Page 45: ...me ports and switches but with slightly different layouts See Components page 9 for details 7 8 9 5 6 4 10 11 2 3 1 Modem ATEN PDU Cat5 PC COM Cisco Console Cable USB LUC Laptop Cisco Console Cable Null modem adapter Cat5 PC COM Cisco Console Cable USB USB USB SN0148CO Front View SN0148CO Rear View SELECT PDU CURRENT OUTLET CURRENT IP ADDRESS SENSOR 1 SENSOR 2 OUTLET STATUS Network Switch CISCO ...

Page 46: ... 45 port on the Serial Console Server s rear panel Note Refer to DB 9 DB 25 Interface on page 161 for pin assignments 3 Connect a Cat 5e cable between a Cisco Network Switch or any compatible network switch and any available RJ 45 port on the Serial Console Server s rear panel Note For a compatible network switch please make sure the RJ 45 port pin definition of the target device matches the Seria...

Page 47: ...Chapter 2 Hardware Setup 31 SN9108CO SN9116CO Installation Diagram ...

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Page 49: ...SN0148CO only Setup can also be done remotely over the Web via the GUI using the unit s IP address Note For remote methods of setting up the network see IP Address Determination page 152 Local Login You can log in locally from a computer or laptop SN0108CO SN0116CO SN0132CO SN0148CO only connected directly to the Serial Console Server see Serial Console Server Installation page 27 There are two me...

Page 50: ... this is the first time you are logging in use the default Username administrator and the default Password password After logging in the system will force you to change the password the password must not be the same as the default Console Login HyperTerminal Once a physical connection from a computer to the Serial Console Server has been made you can establish a HyperTerminal session using the ins...

Page 51: ...ult Password password After logging in the system will force you to change the password the password must not be the same as the default Local Console Main Menu After you log in via HyperTerminal or SNViewerUSB the text based menu appears The Main Menu is the text based equivalent of the browser based configuration and control functions described throughout this manual You can reference the inform...

Page 52: ...password must not be the same as the default page 37 as you work your way through the text sub menus and configure the settings discussed in this chapter Telnet Login Start Telnet type open 192 168 0 60 press Enter and a login prompt will appear as show here Since this is the first time you are logging in use the default Username administrator and the default Password password After logging in the...

Page 53: ...cess the Serial Console Server do the following 1 Open the web browser and specify the default IP address 192 168 0 60 of the Serial Console Server in the browser s location bar and press Enter 2 When a Security Alert dialog box appears accept the certificate it can be trusted Once you accept the certificate s the login page appears 3 Since this is the first time you are logging in use the default...

Page 54: ...rver User Manual 38 Setup Network Setup To set up the network do the following 1 Click the Device Management tab 2 Select the Network tab 3 Fill in the fields according to the information provided under Network page 101 ...

Page 55: ... list of Users and Groups in the Sidebar at the left and a more detailed list of users with more information about them in the large central panel Since this is the first time the page is being accessed only the Super Administrator appears 2 Click on the account in the left panel or select it in the central panel then click Modify at the bottom of the page The User Information page appears 3 Chang...

Page 56: ...anual 40 4 Enter the password again in the Confirm Password field to confirm it is correct 5 Click Save located at the bottom of the page 6 When the dialog box informing you that the change completed successfully appears Click OK ...

Page 57: ...te computer using Telnet SSH PuTTY or web based browser see First Time Setup page 33 for details No matter which access method you choose the Serial Console Server s authentication procedure requires you to submit a valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type ...

Page 58: ...on provided for the browser version as you work your way through the sub menus Note 1 As with the browser version access to many of these sub menus are restricted by the user s permissions If you select a submenu that you are not authorized for nothing happens 2 Some of the sub menus do not have an Exit choice In these cases you can return to the previous menu without making changes by pressing En...

Page 59: ...e system will force you to change the password the password must not be the same as the default page 37 for details of the Serial Console Server you want to access in the browser s location bar 2 When a Security Alert dialog box appears accept the certificate it can be trusted If a second certificate appears accept it as well Once you accept the certificate s the login page appears 3 Provide your ...

Page 60: ...b Bar The tab bar contains the Serial Console Server main operation categories The items that appear in the tab bar are determined by the user s type and the authorization options that were selected when the user s account was created 2 Menu Bar The menu bar contains operational sub categories that pertain to the item selected in the tab bar The items that appear in the menu bar are determined by ...

Page 61: ...gout Click this button to log out of your Serial Console Server session 6 Welcome Message If this function is enabled see Welcome Message page 67 a welcome message displays here 7 Interactive Display Panel This is your main work area The screens that appear here reflect your menu choices and Sidebar node selection No Item Description ...

Page 62: ...ve been given User Management permission The tab doesn t appear for other administrators and users User Management is discussed on page 81 Device Management The Device Management page is used to configure and control the overall operation of the Serial Console Server This page is available to the Super Administrator as well as administrators and users who have been given Device Management permissi...

Page 63: ...en at the upper center of the screen and becomes visible when your mouse moves over it The panel consists of three rows an icon row at the top and two text rows below it By default the upper text row shows the width and height of the window size As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon s function In additio...

Page 64: ...ging off This starts a log file of characters sent from the serial device to the SNViewer You must first create and import a text based log file See Terminal Settings Others Log File page 53 Use this to browse for data files to import see Data Import page 49 Use this to change the page encoding see Encode page 50 Use this icon to enable broadcasting Broadcasting allows you to access and make chang...

Page 65: ... to its default settings Click to bring up the Message Board see The Message Board page 50 Click to open a window and create a list of custom text macros see Macros page 51 Use this to change the font color and other SNViewer settings see Terminal Settings page 52 Use this button to adjust the width of the SNViewer window Click to exit the viewer Icon Function ...

Page 66: ...For example if you ve named your port name in Korean Japanese traditional or simplified Chinese try UTF 8 encoding and choose Monospaced for Font The Message Board The Serial Console Server supports multiple user logins which may cause access conflicts To alleviate the problem a message board has been provided which allows users to communicate with each other Message Display Panel Messages that us...

Page 67: ...ge If a user s name is selected and you want to post a message to all users select All Users before sending your message Macros Macros allow you to create custom text macros to use within the SNViewer application When you click the Macros icon the following screen appears Simply check a box type in the text macro and click Save Use the associated function key F1 F12 to run the custom text macro s ...

Page 68: ...t settings You can change the Font type Size and Style On the right side of the window you can view an example of the font you have set Color Select an Option Foreground color Background Color Cursor Text color or Cursor Color and Click Change to adjust the color settings Use the HSL Swatches and HSV tabs to make detailed adjustments and select the colors Below the tab is a Preview section you can...

Page 69: ... echoed but not displayed on the screen Force On Characters that are typed in are echoed and displayed on the screen as they are entered Passwords are displayed on the screen if this mode is used Force Off Characters are not echoed from the serial device Buffer Size This is the maximum size of the Log file Log File The log file generates a log of characters sent from the connected serial device to...

Page 70: ...ote Login page 36 for details The Telnet and PuTTY Main Menus are the text based equivalent of the browser based configuration and control functions described throughout this manual You can reference the information provided for the browser version as you work your way through the sub menus Once you login the following text based menu s appear Telnet Menu Driven Text UI PuTTY Menu Driven Text UI ...

Page 71: ...rial to Ethernet connectivity and applications that require COM ports serial tunneling or where TCP UDP Socket functionality is needed An explanation of the functions performed by the various operating modes is provided in the sections that follow The Operating Mode is selectable from the Port Access Properties page under the Operation Mode tab as shown above From this page you can set the Port Op...

Page 72: ... mode is used in conjunction with a virtual COM port driver installed on the remote user s local computer When the Serial Console Server s COM port is set to this mode the device connected to the port appears as if it were a device directly connected to a COM port on the remote user s local computer This mode is useful with devices such POS terminals Bar Code Readers Serial printers etc since it a...

Page 73: ...a to the to the host The Serial Console Server can send data to up to 16 host computers simultaneously and supports 128 bit 256 bit SSL TLS v1 0 TLS v1 1 TLS v1 2 data encryption in this operating mode For information about configuring TCP Client settings see page 76 UDP Mode UDP User Datagram Protocol Mode is faster and more efficient at communications than TCP In UDP mode communications are bila...

Page 74: ...6 bit SSL TLS v1 0 TLS v1 1 TLS v1 2 data encryption is supported in this operating mode Console Management Direct In this mode users establish a Telnet or SSH session directly from a PC to a server or serial device connected to a port There is no need to log in to the Serial Console Server via web browser to establish the connection Users can log in to a serial device using Telnet SSH or PuTTY di...

Page 75: ...isplayed The Connections page is organized into several main areas All the devices ports and outlets that a user is permitted to access are listed in the Sidebar at the left of the page After selecting a port in the Sidebar clicking entries on the menu bar opens information and configuration pages related to the item selected in the Sidebar ...

Page 76: ...f the Sidebar tree structure are Users are only allowed to see the devices and ports that they have access permission for Ports become green to show that the serial device is online Ports become green and a green tick is shown when they are accessed by a user Ports and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports nested ...

Page 77: ...s of the choices are explained in the following table Choices Explanation Search If you key in a search string and click Search only port names that match the search string display in the tree Wildcards for single characters for multiple characters and the keyword or are supported so that more than one port can show up in the list For example 1 If you key in Web both Web Server 1 and Web Server 2 ...

Page 78: ...d by a user through the Serial Console Server Operation Mode This column lists the Work Mode that the port is set to for access The most common setting is Console Management which is set on the Port Access Properties page under the Operation Mode tab See Operating Mode page 73 for details Note Console Management is the means of accessing a serial device for operations on it Operation Lists Console...

Page 79: ...h the serial device and a screen similar to the one below appears From the SNViewer can you login and perform management activities on the serial device For more information on using the SNViewer see SNViewer page 47 for details Port Attributes Clicking a device on the sidebar from the Port Access Connections page brings up the Port Attributes page with detailed information about the device and Po...

Page 80: ...Serial Console Server User Manual 64 From here you can use the Telnet SSH and Dump Buffer buttons at the bottom of the page ...

Page 81: ...found on the Port List tab See Connections page 62 for details History The History page provides a record of each time that a port was accessed It provides quick access to the most recently used ports You can access a port shown in the main panel by clicking it s Telnet or SSH button If there are more entries than there is room on the screen a scroll bar appears to let you scroll up and down to se...

Page 82: ...is automatically logged out Once logged out a login is necessary before the Serial Console Server can be accessed again Broadcast Timeout If there is no user input for the amount of time set here the Broadcast function is automatically ended Key in a value from 0 240 seconds A setting of 0 zero has the same effect as disabling the function For more information on the Broadcast function see Broadca...

Page 83: ...ault is disabled Broadcast Ports Select the ports to receive broadcast commands by selecting the boxes Selecting Broadcast Ports allows you to access and make changes on a single port and the same change will be made across all Broadcast Ports Note For broadcasting to work you must access a Broadcast Port using the SNViewer and turn Broadcast on from the Control Panel See Control Panel Functions p...

Page 84: ...r ports and PDU devices The Access page only appears for those users with User Management permissions and is not available for other users Access rights can be set on a user by user or a group by group basis See User Management page 81 to setup groups and users Heading Description Username Refers to the user that logged in Service Displays the type of session HTTP HTTPS established to log in IP Re...

Page 85: ...and configuration rights of each Group Access Rights The Access columns are where access rights are set The meaning of each is explained below Full Access The user can view the device and can perform operations on the device View Only The user can only view the device he cannot perform any operations on it No Access The device will not show up on the User s list on the Main Screen Config Sets or d...

Page 86: ...ort Settings List or from the Sidebar the Properties page appears and looks similar to the one below This panel allows you to make configuration settings for the selected port as explained in the table below Setting Meaning Port ID Each port on the Serial Console Server has a port ID number The value in this field indicates the port that is being configured ...

Page 87: ...transmit one character of data Choices are 5 6 7 and 8 Set this to match the data bit setting of the connected device Default is 8 which is a default setting for many serial devices Parity This bit checks the integrity of the transmitted data Choices are None Odd Even Set this to match the parity setting of the connected device Default is None which is a default setting for many serial devices Sto...

Page 88: ... Note USB drive is only supported on SN01xxCO models To enable Port Buffering from the drop down menu select Memory NFS Syslog Server or select a mounted USB drive Select Disable to disable Port Buffering Use the check box to enable disable Time Stamps If you selected a mounted USB drive addition information is provided The Buffer File Name allows you to customize the file name of the log saved to...

Page 89: ...common setting is Console Management which allows for Telnet SSH sessions from the Port Access Connections page Select the port s work mode from the drop down menu Note See Port Operating Modes page 55 for full details of the different port operating modes that are available from the drop down list Console Management General Settings Setting Meaning Max Sessions Set the maximum number of concurren...

Page 90: ...multaneously share control over the port Input from the users is placed in a queue and executed chronologically Occupy Timeout If there is no input on this port for the amount of time set with this function the port is released for use by another user Logout Timeout Some applications do not require a user to login and in such a situation the Occupy Timeout setting will not work since the timer is ...

Page 91: ...an specify up to 10 types of alerts After setting up this page whenever one of the specified alerts is generated you will be informed of its occurrence Command Filters On this page you can specify up to 16 command filters Response Check When enabled this function allows the system to check if the device is responding normally to make sure the system is functioning normally Note This function is on...

Page 92: ...eaning TCP Alive Check Time This setting defines how often the Serial Console Server should check the TCP socket connection to the host computer to determine whether it is up or if it has gone down Enter the number of minutes the Serial Console Server should wait before checking the TCP connection to the host computer Inactivity Time This setting defines how long to wait when there is no data tran...

Page 93: ...l data being transfered through the session Setting Meaning Secure Check Enable to encrypt all data being transfered through the session Destination Host Port Key in the IP address and service port of Destination Host or another Serial Console Server TCP Server to create a serial tunnel for transmitting the data by between The Serial Console Server can send data to up to 16 host computers simultan...

Page 94: ...Modem Check Enable to encrypt all data being transfered through the session Setting Meaning Host Start IP Host End IP and Port Use this setting to establish connections via the UDP protocol Enter a single or range of IP addresses and the TCP IP port number ...

Page 95: ...next user who makes a change on the system Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Occupy Timeout If there is no input on this port for the amount of time set with this function the port is released for use by another user Logout Timeout Some applications do not require a user to login and in such a situation the...

Page 96: ...onsole Server User Manual 80 For information regarding the Alert Strings Command Filters and Response Check see page 74 Disabled Select this option to disable use of the serial port on the Serial Console Server ...

Page 97: ...list and the main panel provides the detailed information of each at a glance The browser GUI has separate menu bar entries for Accounts Users and Groups Depending on the menu item selected either Users or Groups are listed In the browser GUI the order in which the information is displayed can be changed by clicking on the main panel s column headings The buttons below the main panel are used to m...

Page 98: ...ns with the User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users and Groups Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices ...

Page 99: ...t be altered The Administrators default permissions include everything except Device Admin and User Admin but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes The Users default permissions include PDU User and Broadcast User but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes P...

Page 100: ...ope of the account select Account never expires if you do want to limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This can be used by the administrator to give the user a temporary password to log in for the first time and th...

Page 101: ...red band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your change...

Page 102: ...o a group the same rights are applied to everyone who is a member of that group Up to 16 groups can be defined for allowing certain users access to specific devices while restricting others from accessing them Creating Groups To create a group do the following 1 Select Groups on the menu bar 2 Click Add at the bottom of the main panel The Group notebook opens with the Group tab selected ...

Page 103: ...e main panel The Sidebar Group list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The large main panel shows the group s name and the description that was given when the group was created Repeat the above procedure to add additional groups Not...

Page 104: ...s name 2 Click Modify 3 In the Group notebook that comes up make your changes then click Save Note The Group page is discussed on page 86 the Members page is discussed on page 92 The Devices page is discussed on page 94 Deleting Groups To delete a group do the following 1 In the Sidebar click the Groups icon 2 In the main panel select the group s name 3 Click Delete 4 Click OK ...

Page 105: ...rs to a Group From the User s Notebook To assign a user to a group from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Available column select the group that you want the user to be in 5 Click...

Page 106: ...Repeat the above for any other groups that you want the user to be in 7 Click Save when you are done Note If a user has permissions in addition to the ones assigned to the group the user keeps those permissions in addition to the group ones ...

Page 107: ...he user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Selected column select the group that you want to remove the user from 5 Click the Left Arrow to remove the group s name from the Selected column It goes back into the Available column 6 Repeat the above for any other groups that you want to remove the user fr...

Page 108: ...book that comes up select the Members tab A screen similar to the one below appears 4 In the Available column select the user that you want to be a member of the group 5 Click the Right Arrow to put the user s name into the Selected column 6 Repeat the above for any other users that you want to be members of the group 7 Click Save when you are done Note If a user has permissions in addition to the...

Page 109: ...the group s name 2 Click Modify 3 In the Group notebook that comes up select the Members tab A screen similar to the one below appears 4 In the Selected column select the user that you want to remove from the group 5 Click the Left Arrow to remove the user s name from the Selected column It goes back into the Available column 6 Repeat the above for any other users that you want to remove from the ...

Page 110: ...se ports and the devices connected to them are assigned on a port by port basis from the User or Group list on the Sidebar of the User Management page Assigning Device Permissions under User Settings To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the ...

Page 111: ...view the remote screen and can perform operations on the remote server from his keyboard View Only The user can only view the remote screen he cannot perform any operations on it No Access No access rights the Port will not show up on the User s list on the Main Screen Config The Config column is where a user s permission to make changes to a port s configuration settings are permitted restricted ...

Page 112: ...ct the group s name 2 Click Modify 3 In the Groups notebook that comes up select the Devices tab 4 The screen that comes up is the same one that appears in the User s notebook The only difference is that whatever settings you make apply to all members of the group instead of just one individual member Make your device assignments according to the information described under Assigning Device Permis...

Page 113: ...The General section of the Device Information page displays and allows you to set the Device Name and Description and view the Manufacturing MFG information of the Serial Console Server The Network Interfaces section provides detailed information about it s network configurations Check the function Display device name in login page to have the device name displayed below the area where you enter t...

Page 114: ...source of power the Serial Console Server will beep to warn you of the problem The default for this function is enabled If you are at the Local Console you will see a message asking you to confirm that your intention is to only have one power source If your intention is to only have one source of power there are two ways to stop the beeping 1 You can disable power supply warnings by unchecking the...

Page 115: ...e device The Status column indicates N A Mounted or Unmounted Unmounted shows if the storage device is not accessible If this happens make sure the device is accessible on the network and check that the Source information you typed in is correct Check Auto to auto mount the NFS External USB Drive You can mount up to 3 external USB drives Click Mount or Unmount to mount or unmount the drive The Sta...

Page 116: ... is enabled checked the server will automatically send probe strings to retrieve and display the port name of the connected network switches The port name is displayed according to the device information brand and model When the network switches cannot be recognized the server will display the port names according to the default naming rule If the network switch needs verification initially the se...

Page 117: ...r Disabled for the IP Installer utility See IP Installer page 152 for IP Installer details Note 1 If you select View Only you will be able to see the Serial Console Server in the IP Installer s Device List but you will not be able to change the IP address 2 For security we strongly recommend that you set this to View Only or Disable after each use Service Ports As a security measure if a firewall ...

Page 118: ...ial Console Server automatically switches to the second interface Redundant NIC Enabled Single IP Address for Both Interfaces To enable the Redundant NIC function do the following 1 Click to put a check in the Enable Redundant NIC checkbox 2 eth0 is selected in the network adapter listbox and the listbox is disabled you cannot configure eth1 3 Configure the IP and DNS server addresses for eth0 see...

Page 119: ... remove it 2 In the network adapter listbox select eth0 3 Configure the IP and DNS server addresses for eth0 see the sections below 4 Drop down the network adapter listbox select eth1 5 Configure the IP and DNS server addresses for eth1 Note Only available for SN0108CO SN0116CO SN0132CO SN0148CO devices To configure SN9108CO SN9116CO serial console servers see IPv4 Settings page 104 ...

Page 120: ...hen the unit starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 61 2 If the unit is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 152 for information DNS Server For automatic DNS Se...

Page 121: ...button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and f...

Page 122: ... is organized as a notebook with three tabs each with a series of related panels as described below Event Destination SMTP Settings To have the Serial Console Server email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP server and key in either the IPv4 address IPv6 address or domain name of the SMTP server 2 Key in the SMTP port ...

Page 123: ...If you are sending the report to more than one email address separate the addresses with a semicolon The total cannot exceed 256 Bytes Log Server Important transactions that occur on the Serial Console Server such as logins and internal status messages are kept in an automatically generated log file To enable this put a check in the Enable report from the following Log Server checkbox Specify the ...

Page 124: ...field and the service port number s in the Receiver Port field of the computer s to be notified of SNMP trap events The valid port range is 1 65535 The default port number is 162 Note Up to 4 SNMP trap receivers can be specified Make sure that the port number you specify here matches the port number used by the SNMP receiver computer 3 SNMP Agent only To use SNMPv3 check Enable SNMP V3 and enter t...

Page 125: ...e is 1 65535 SMS Settings To receive notifications via SMS do the following 1 Check Enable 2 Enter the telephone numbers for the Message Center and SMS Receiver Note When you have made all your changes remember to click Save at the bottom right corner of the page External USB Drive To record all the events that take place on Serial Console Server and write them to an external USB drive do the foll...

Page 126: ... RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the Serial Console Server and the RADIUS Server A minimum of 6 characters is required 6 On the RADIUS server Users can be authenticated with any of the following methods Set the entry for th...

Page 127: ... the IP address and port number for the LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS the default port number is 636 Alternate LDAP Server and Alternate LDAP Service Port Fill in the IP address and port number for the alternate LDAP or LDAPS server You can use the IPv4 address the IPv...

Page 128: ...schema Usernames and Groups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the Serial Console Server TACACS Settings Enable TACACS and enter the following information Preferred TACACS Server Preferred TACACS Service Port Shared Secret 1 Alternate TACACS Server Alternate TACACS Service Port Shared Secret 2 Admin Password Key in the LDAP admini...

Page 129: ...ole Server through a CC Control Center server check Enable and fill in the CC Server s IP address and Service port in the appropriate fields You can use the IPv4 address the IPv6 address or the domain name in the CC Server IP field Note If this function is enabled PON devices do not appear in the Sidebar even if they are configured on the Serial Console Server This is because they are managed via ...

Page 130: ...anual 114 OOBC In case the Serial Console Server cannot be accessed with the usual LAN based methods it can be accessed via the Serial Console Server s modem port or one of the serial ports SN9108CO SN9116CO configured for a modem ...

Page 131: ...Chapter 8 Device Management 115 Console Port Settings SN0108CO SN0116CO SN0132CO SN0148CO ...

Page 132: ...er Manual 116 SN9108CO SN9116CO Select the Port Number that the Console PON reserved and Modem is connected to on the rear of the SN9108CO SN9116CO By default the Port Number of the SN9108CO SN9116CO s Console Port is disabled ...

Page 133: ...coming call the Serial Console Server hangs up the modem and dials back to the modem whose phone number is specified in the Phone Number field Key the phone number of the modem that you want the Serial Console Server to dial back to in the Phone Number field Enable Flexible Dial Back If Flexible Dial Back is enabled the modem that the Serial Console Server dials back to doesn t have to be fixed It...

Page 134: ...at to specify the time PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem A setting of zero means it is always on line Emergency Dial Out If the Serial Console Server gets disconnected from the network or the network goes down this function puts the Serial Console Server on line via the ISP dial up connection If you choose...

Page 135: ...e SMTP Server The default is port 25 If you don t know the port number ask your SMTP server administrator If your server requires authentication check the SMTP server requires authentication checkbox then key in the authentication account name and password in the fields If you don t know the authentication account name and password or if you don t know whether the server requires authentication as...

Page 136: ... times with no restrictions For security purposes we recommend that you enable this function and enable the lockout policies Entry Explanation Login Fail Policy This determines what happens when a user fails to log in according to the security parameters that are set here When a user exceeds the maximum login failures you can set the Serial Console Server to Disable User Account IP Address Locked ...

Page 137: ...direct HTTP to HTTPS HTTPS TLS v1 0 1 1 1 2 SNMP Agent ICMP Default 4 Custom Click to check the following security options you wish to apply Enable Telnet service Enable SNMP Agent service Enable ICMP service Enable SSH service checked by default Enable HTTP and redirect to HTTPS checked by default HTTPS SSL TLS version Select between TLS 1 2 TLS 1 0 1 1 1 2 default and SSL 3 0 TLS 1 0 1 1 1 2 Wor...

Page 138: ...xes To enable IP and or MAC filtering select one of the following radio buttons If the Include button is selected all the addresses within the filter are allowed access all other addresses are denied access If the Exclude button is selected all the addresses within the filter are denied access all other addresses are allowed access Adding Filters To add an IP filter do the following 1 Click Add A ...

Page 139: ...filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it wit...

Page 140: ... can log in with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter one number or one special character in their password Note This policy only affects user accounts created after this policy has been enabled and password changes to existing user accounts Users accounts created bef...

Page 141: ...Chapter 8 Device Management 125 Association The Association tab is currently reserved ...

Page 142: ...t the switch is currently set to The time and date fields are for information purposes and cannot be edited Note In the Browser UI the system time displays the time relative to the time zone that the web browser session originates from not the time zone of the Switch If the web browser session originates from a time zone that is different from the switch s time zone the time shown in the display w...

Page 143: ...g on the selected interface language To have the time automatically synchronized to a network time server select the Synchronize with NTP server radio button If you want to use your network s default time server put a check in the Using default NTP server checkbox If you want to specify a time server make sure that the Using default NTP server checkbox is unchecked then key in the IP address of th...

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Page 145: ...nge the sort order of the display by clicking on the column headings The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in The purpose of the buttons at the bottom of the page are described in the table Button Explanation Clear Log Clicking Clear Log clears the log file Export Log Clicking Export Log lets you save the contents o...

Page 146: ...ords in the log file Range Select this radio button to filter results for records for a particular time period then click the From and To fields and a calendar will appear for you to select the dates Pattern Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single characters for multip...

Page 147: ...radio button for the severity level that you want to display All Most Less or Least Only events that match the severity level you specified appear in the display Apply Click to apply the filter choices Reset Click this button to clear the entries in the dialog box and start with a clean slate Cancel Click this button to exit the log filter function without applying changes Item Description ...

Page 148: ...e notifications are grouped into five groups You can choose to enable the following All system events All authentication events All user management events All device management events All system task events If you wish to turn on off a particular notification you may click on the icon to expand the groups to check uncheck the individual notification ...

Page 149: ... backup and restore configuration and account information and restore default values Backup Restore When you click on the Maintenance tab it opens with the Backup Restore page This page gives you the ability to back up the Serial Console Server s configuration and user profile information ...

Page 150: ...When the browser asks what you want to do with the file select Save to disk then save it in a convenient location Restore To restore a previous backup do the following 1 Click Browse navigate to the file and select it Note If you renamed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password fi...

Page 151: ...ory that the new firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Firmware Version the current firmware level is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform you of the situation and stops the upgrade procedure If you didn t enable Ch...

Page 152: ...signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To ...

Page 153: ...Certificate page shown here 2 Click Browse to the right of Certificate Filename and browse to where your certificate file is located and select it 3 Click Import to complete the procedure Note Clicking Restore Defaults returns the device to using the default ATEN certificate ...

Page 154: ...tries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company Ltd Unit Tech Department Common Name mycompany com Note This must be the exact domain name of the site that you want the certificate to be valid for If the site s domain name is www mycompany c...

Page 155: ...cate save it to a convenient location on your computer 6 Click Import from the lower menu bar and the Private Certificate window pops up as shown here 7 Click Choose File to locate the certificate and select it as the Certificate Filename then click Import to store it on the Serial Console Server Note When you upload the file the Serial Console Server checks the file to make sure the specified inf...

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Page 157: ...s been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the electrical specifications of a circuit to ensure that you are not creating a danger...

Page 158: ...ting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet sl...

Page 159: ...ix 143 Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair ...

Page 160: ...ons must be met This equipment shall be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conduc...

Page 161: ...or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including po...

Page 162: ...eforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting D...

Page 163: ...n Power 2 x Rocker Switch LEDs Serial Port Status 8 Green 16 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating AC 100 240V 50 60Hz 1A Power Consumption 110V 14 1W 220V 14W 110V 15 4W 220V 14 9W Mode of Operation Console Management Console Management Direct Real Com Port TCP Server Client UDP Server Client Virtual Modem Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity...

Page 164: ... Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 8 Green 16 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating DC 36 48 V DC 1 6 A in 5 Pin Terminal Block Power Consumption DC48V 15 79W DC48V 16 22W Mode of Operation Console Management Console Management Direct Real Com Port TCP Server Client UDP Server Client Virtual Modem Environment Operating Temp 0 ...

Page 165: ... Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 32 Green 48 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating AC 100 240V 50 60Hz 1 8A Power Consumption 110V 20 2W 220V 21W 110V 25 8W 220V 26 2W Mode of Operation Console Management Console Management Direct Real Com Port TCP Server Client UDP Server Client Virtual Modem Environment Operating Temp 0 40 C Storage Temp 20 ...

Page 166: ...le Switches Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 32 Green 48 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating DC 36 48 V DC 1 6 A in 5 Pin Terminal Block Power Consumption DC48V 22 1W DC48V 27 3W Mode of Operation Console Management Console Management Direct Real Com Port TCP Server Client UDP Server Client Virtual Modem Environment Operati...

Page 167: ...0 Mbps 1 Red Orange Green Power 1 Blue I P Rating AC 100 240V 50 60 Hz 1A Power Consumption 110V 9 7W 220V 9 6W 110V 10 9W 220V 11 6W Mode of Operation Console Management Console Management Direct Real Com Port TCP Server Client UDP Server Client Virtual Modem Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Housing Metal Weight 3 12 kg 3 16...

Page 168: ...e 101 The Local Console The easiest way to assign an IP address is from the local console Refer to First Time Setup page 33 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your Serial Console Serv...

Page 169: ...fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit See IP Installer page 101 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the Serial Console Server 2 Specify the Serial Console Server s...

Page 170: ...al list box see page 97 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the IP field of the Server panel see Remote ...

Page 171: ...ess For example 2001 74ff fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 97 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74ff fe6e 59 for the URL bar If you ...

Page 172: ...OK CR LF If failure ERROR CR LF ATH CR Hang up current TCP connection if a connection is active Note ATH ATH0 and ATH1 all act the same If successful OK CR LF If failure ERROR CR LF ATIn CR Inquiry command Where n represents a numeric character 0 or 1 E0 Display ATEN International Co Ltd E1 Display Serial Console Server If successful OK CR LF If failure ERROR CR LF ATOn CR Return to on line data m...

Page 173: ...auses the modem to switch to command mode without disconnecting D2 DTR OFF switches modem to command mode hangs up and disables auto answer Default D3 DTR OFF initializes the modem If successful OK CR LF If failure ERROR CR LF AT F CR Restore factory configuration Reset S registers and general option status to default values If successful OK CR LF If failure ERROR CR LF AT W CR Save configuration ...

Page 174: ...ter s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for internet access for example Since configuration setup can vary somewhat for each brand of router refer to the router s User Manual for specific information on configuring port forwar...

Page 175: ... its housing 2 Use a jumper cap to short the mainboard jumper labeled J11 for SN0132CO SN0148CO as shown in the diagram below or J17 for SN9108CO SN9116CO SN0108CO SN0116CO 3 Power on the Serial Console Server 4 When the unit starts beeping power off the Serial Console Server 5 Remove the jumper cap from J11 SN0132CO SN0148CO or J17 SN9108CO SN9116CO SN0108CO SN0116CO 6 Close the housing and start...

Page 176: ...nnect directly to Cisco network switches and other compatible devices The pin assignment for the serial ports under different mode is shown below DCE Mode Pin Assignment DTE Mode Pin Assignment Pin Definition 1 CTS 2 DSR 3 RxD 4 GND 5 GND 6 TxD 7 DTR 8 RTS Pin Definition 1 RTS 2 DTR 3 TxD 4 GND 5 GND 6 RxD 7 DSR 8 CTS ...

Page 177: ...to the tables below DB 9 DB 25 RJ 45 Pin Signal DB 9F Pin Signal 1 CTS 7 RTS 2 DSR 4 DTR 5 GND 3 RxD 3 TxD 4 GND 5 GND 6 TxD 2 RxD 7 DTR 1 GND 6 DSR 8 RTS 8 CTS RJ 45 Pin Signal DB 25F Pin Signal 1 CTS 4 RTS 2 DSR 20 DTR 5 GND 3 RxD 2 TxD 4 GND 7 GND 6 TxD 3 RxD 7 DTR 6 GND 8 DSR 8 RTS 5 CTS ...

Page 178: ...tion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the r...

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