ATEN CS17916 User Manual Download Page 69 | Manualshive

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ATEN CS17916 User Manual Download Page 69

59

Chapter 7

The Firmware Management Utility

Introduction

The purpose of the Windows-based Firmware Management Utility is to
provide an automated process for upgrading all CS1798 / CS17916 switches in
an installation. The program comes as part of a Firmware Upgrade Package
that is specific for each device.

As new firmware versions become available, new firmware upgrade packages
are posted on our website. Check the website regularly to find the latest
information and packages.

Downloading the Firmware Upgrade Package

To download the firmware upgrade package:

1. From a computer that is not part of your KVM installation go to our

website and choose the model name that relates to your device. A list of
available firmware upgrade packages appears.

2. Choose the firmware upgrade package that you wish to install (usually the

most recent) and download it to your computer.

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Summary of Contents for CS17916

Page 1: ...8 16 port USB HDMI KVM Switch CS1798 CS17916 User Manual www aten com...

Page 2: ...nt in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rule...

Page 3: ...CS1798 CS17916 User Manual iii SJ T 11364 2006 The following contains information that relates to China...

Page 4: ...ective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages r...

Page 5: ...er Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added t...

Page 6: ...uters 5 Cables 6 Operating Systems 6 Components 7 Front View CS1798 7 Front View CS17916 9 Rear View CS1798 11 Rear View CS17916 12 Chapter 2 Hardware Setup Overview 13 Installation Types 13 Before Yo...

Page 7: ...Manufacturing Number 33 OSD Login 33 OSD Hotkey 33 OSD Main Screen 34 OSD Main Screen Headings 34 OSD Navigation 35 OSD Functions 35 F1 GOTO 36 F2 LIST 36 F3 SET 37 F4 ADM 39 F5 SKP 43 F6 BRC 43 F7 SC...

Page 8: ...wnloading the Firmware Upgrade Package 59 Preparation 60 Starting the Upgrade 61 Upgrade Succeeded 63 Upgrade Failed 63 Firmware Upgrade Recovery 64 OSD Configuration Backup Restore 65 Backup 65 Resto...

Page 9: ...installation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1798 CS17916 Chapter 4 OSD Operation provides a complete description of the CS1798 CS1...

Page 10: ...n Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered l...

Page 11: ...3 selecting from menus provided by the on screen display OSD An Auto Scan feature also permits automatic scanning and monitoring of all computers on the installation one by one The CS1798 CS17916 pro...

Page 12: ...16 User Manual 2 cabling setups Therefore the functions of both types are not available in one installation 2 For PC compatible computers Mac and Sun computers must use the USB cable connections see C...

Page 13: ...estore feature enables the administrator to back up the switch s configuration and user profile information Firmware upgradable Video DynaSyncTM exclusive ATEN technology eliminates boot up display pr...

Page 14: ...erman Japanese Korean Traditional Chinese and Spanish Note 1 CS1798 cascade to CS1798 only 2 The USB 2 0 hub cannot be accessed through the switch by computers on the second or third level of a cascad...

Page 15: ...page 25 for details A USB mouse A USB keyboard Speakers optional Computers The following equipment must be available on each computer An HDMI card Note 1 The quality of the display is affected by the...

Page 16: ...es and standard HDMI cables are also required Note The CS1798 CS17916 supports speaker ports only Do not connect the microphone connector from the KVM cable sets Operating Systems Note 1 Supports Linu...

Page 17: ...board and mouse reset See Keyboard Mouse Reset page 51 also Note Enable mouse emulation for independent switching see page 42 2 Port LEDs The Port LEDs are built into the Port Selection Switches The l...

Page 18: ...the administrator s computer to the CS1798 CS17916 plugs into this RJ 11 connector 6 USB 2 0 Hub USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power adap...

Page 19: ...able mouse emulation for independent switching see page 42 2 Port LEDs The Port LEDs are built into the Port Selection Switches The left ones are the KVM Port LEDs the right ones are the USB LEDs KVM...

Page 20: ...m the administrator s computer to the CS1798 CS17916 plugs into this RJ 11 connector 6 USB 2 0 Hub USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power ada...

Page 21: ...rounding wire used to ground the CS1798 CS17916 attaches here Optional 4 USB 2 0 Hub USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power adapter Note The...

Page 22: ...l The grounding wire used to ground the CS1798 CS17916 attaches here Optional 4 USB 2 0 Hub USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power adapter No...

Page 23: ...M cables best fit your needs Installation Types The CS1798 CS17916 offers two types of installation 1 standalone cascade and 2 multi display that require different cabling setups Therefore the functio...

Page 24: ...cage nuts If you need additional screws or cage nuts contact your rack dealer Stacking The CS1798 CS17916 can be placed on any level surface that can safely support its weight and the weight of the at...

Page 25: ...one each from the left and right sides of the switch near the front of the switch 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into...

Page 26: ...Manual 16 Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the...

Page 27: ...one each from the left and right sides of the switch near the rear of the unit 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into t...

Page 28: ...r Manual 18 Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to th...

Page 29: ...nel 5 Using the custom USB HDMI KVM cable set provided with this package plug the HDMI connector into any available HDMI socket in the KVM port section of the switch then plug the accompanying USB and...

Page 30: ...CS1798 CS17916 User Manual 20 Single Stage Installation Diagram 8 4 1 3 7 7 2 USB HDMI KVM Cable Set 5 HDMI 6 USB HDMI KVM Cable Set...

Page 31: ...s of the Second Stage unit Note Plug the USB Type A connector into the lower USB keyboard port in the Console section they are both marked with a similar icon to remind you of the correct USB port 3 U...

Page 32: ...sequence requires that all Second Stage units be powered on first After the second stage units are on power on all the First Stage units After the Second and First stage units have been powered on the...

Page 33: ...up see Two Stage Cascade page 21 if necessary power up according to the following sequence 1 For each Third Stage unit plug the power adapter cable into the switch s Power Jack plug the power adapter...

Page 34: ...CS1798 CS17916 User Manual 24 Three Stage Installation Diagram USB HDMI KVM Cable Set USB HDMI KVM Cable Set...

Page 35: ...he following 1 Use a standard USB Type A to USB Type B cable to connect the Port 8 USB Type B port on the first stage unit to the USB Type A port in the Console section of the second switch Note Port...

Page 36: ...1798 CS17916 User Manual 26 Multi display Installation Diagram 5 Computers with 2 3 4 video inputs First Switch 5 HDMI cables 5 1 USB Type B to Type A cable Second Switch 3 Third Fourth Stage Units 4...

Page 37: ...ll the Port 7s become Channel 7 The ports will all be switched at the same time channel by channel Depending on the number of stages in your stack a CS1798 CS17916 installation offers dual display two...

Page 38: ...CS1798 CS17916 User Manual 28 This Page Intentionally Left Blank...

Page 39: ...s Note If the computer s operating system does not support hot plugging this function may not work properly Hot Plugging Console Ports The keyboard monitor and mouse can all be hot plugged When hot pl...

Page 40: ...specifying the Port ID that the computer is connected to either with the OSD see OSD Operation page 33 or with the Hotkey port selection method see Hotkey Operation page 47 A computer attached to a ma...

Page 41: ...that are attached to it Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the CS1798 CS17916 will still receive power from the computers 3 Wait 10 seconds...

Page 42: ...CS1798 CS17916 User Manual 32 This Page Intentionally Left Blank...

Page 43: ...he OSD main screen displays a login screen appears requiring a password If this is the first time that the OSD is used or if the password function has not been set simply press Enter The OSD main scre...

Page 44: ...list is collapsed click on a switch number or move the highlight bar to it then press the right arrow key to expand the list Similarly to collapse a switch s port list click on the switch number or mo...

Page 45: ...can appear on the main screen the screen will scroll To activate a port double click it or move the highlight bar to it then press Enter After executing any action you automatically go back to the men...

Page 46: ...pattern regardless of the current list settings see F2 LIST page 36 for details To return to the OSD main screen without making a choice press Esc F2 LIST This function lets you broaden or narrow the...

Page 47: ...POSITION Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the...

Page 48: ...ALL Note The quick view choices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 41 Enable mouse emulation for scan skip mode to wo...

Page 49: ...and password appears Usernames and passwords can be from 1 to 16 characters long and can consist of any combination of letters and numbers A Z 0 9 and some additional keys space 3 For each individual...

Page 50: ...a port name 1 Click the port or use the navigation keys to move the highlight bar to it then press Enter 2 Key in the new port name or modify delete the old one The maximum number of characters allow...

Page 51: ...inistrator to define the operating system for the computer connected to each KVM port The default is WIN PC compatible To set the port operating system 1 From the list select the port for which you wi...

Page 52: ...r full details Note multi display mode must be enabled on the OSD before the cables are connected OSD CONFIG BACKUP RESTORE Enters OSD Configuration Backup Restore mode The Firmware Management Utility...

Page 53: ...the last accessible port of that switch Note When you skip you only skip to the previous or next accessible computer that is in the Scan Skip mode selection see page 38 If a port has been selected for...

Page 54: ...auto scanning is made with the Scan Skip mode setting under the F3 SET function see page 38 The amount of time that each port displays for is set with the Scan Duration setting under the F3 SET functi...

Page 55: ...access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD main screen...

Page 56: ...CS1798 CS17916 User Manual 46 This Page Intentionally Left Blank...

Page 57: ...ngs can also be controlled in HSM mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values Note Enable mouse emulation...

Page 58: ...mbering page 30 You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to To access a computer using...

Page 59: ...auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resu...

Page 60: ...You don t have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Sk...

Page 61: ...press F5 you automatically exit HSM and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perfo...

Page 62: ...BEEN CHANGED for one second then the message disappears and you automatically exit HSM OSD Hotkey Control The OSD Hotkey see OSD HOTKEY page 37 can be toggled between Scroll Lock Scroll Lock and Ctrl...

Page 63: ...Values This administrator only hotkey restores the CS1798 CS17916 default values See paratext on page 74 To restore the default values key in the following hotkey combination 1 Invoke HSM with the Num...

Page 64: ...up display problems and optimizes resolution when switching between ports To invoke Video DynaSync do the following 1 Invoke HSM see page 47 2 Press D Note If the monitor is disconnected and reconnec...

Page 65: ...m port to port at the default 5 second intervals A n Enter Starts Auto Scan at n second intervals n 1 255 seconds H Toggles between the default Num Lock and alternate Ctrl F12 HSM invocation keys T To...

Page 66: ...he list in skip mode Skips to the next accessible port If the next accessible port has cascaded a switch then it skips to the first accessible port of that switch in skip mode Skips to the previous ac...

Page 67: ...he emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift...

Page 68: ...her keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboa...

Page 69: ...come available new firmware upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the...

Page 70: ...it to connect a COM port on your computer to the Firmware Upgrade Port of your switch 2 Shut down all the computers on the KVM installation 3 From your KVM switch console login to the OSD as the admin...

Page 71: ...e Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slig...

Page 72: ...n is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the Utility ins...

Page 73: ...n appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade fai...

Page 74: ...do the following 1 Power off the switch 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back...

Page 75: ...Preparation page 60 and follow steps 1 3 2 When you have selected the F4 ADM function scroll down to OSD CONF BACKUP RESTORE Press Enter then press Y to invoke OSD Config Backup Restore mode 3 Run th...

Page 76: ...in the local computer If you have previously set a password for this feature enter the password in the provided field before clicking Restore A confirmation window appears click Yes to proceed 3 Brow...

Page 77: ...ntilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The...

Page 78: ...of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet an...

Page 79: ...fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides p...

Page 80: ...beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at t...

Page 81: ...45 309 316 64 442 449 8 50 57 27 183 190 46 316 323 65 449 456 9 57 64 28 190 197 47 323 330 66 456 463 10 64 71 29 197 204 48 330 337 67 463 470 11 71 78 30 204 211 49 337 344 68 470 477 12 78 85 31...

Page 82: ...reo Jack Female Green F W Upgrade 1 x RJ11 Female Black Power 1 x DC Jack USB 2 0 Hub 2 x USB Type A Female White 1 x front panel 1 x rear panel Switches Port Selection 8 x Pushbutton 16 x Pushbutton...

Page 83: ...r the login information with the following procedure 1 Power off the CS1798 CS17916 and remove its housing 2 Short the jumper labeled J29 3 Power on the switch 4 When the front panel LEDs flash power...

Page 84: ...E PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation express...

Page 85: ...g 14 E Edit Port Names 40 F F1 GOTO 36 F2 LIST 36 F3 SET 37 F4 ADM 39 F5 SKP 43 F6 BRC 43 F7 SCAN 44 F8 LOUT 45 Firmware upgrade OSD setting 41 port 60 recovery 64 G GOTO 36 H Hot Plugging 29 Console...

Page 86: ...Off and Restarting 31 Q quick view ports 41 R Rack Mounting Safety information 69 rack mounting 14 front 15 rear 17 Requirements Operating Systems 6 OS Support 6 Restore Default Values 40 RoHS ii S S...

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