ATEN ALTUSEN IP9001 User Manual Download Page 124

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BMC Not Responding

Problem:

The BMC does not respond. The host system can’t be powered off, powered on, or

power cycled. Host system health information cannot be obtained.

Explanation:

1. Use server’s onboard BMC to access health information was not enabled in IPMI

configuration.

2. The BMC I2C address isn’t set to 0X20. 0x20 is the correct address for almost all

BMCs. If it is not, the BMC or motherboard provider must supply the correct one.

Solution:

1. Make sure Use server’s onboard BMC to access health information is enabled in

IPMI configuration.

2. Make sure the BMC I2C address is set to 0X20.

Note: Many BMCs feature a reset button that can be used to reset the BMC only.

That button can be used to reset the BMC. If using a BMC without a BMC

reset button, the system must be powered off and the power cable(s)

unplugged. Some BMCs will run on system standby power, and stay on even

though the system is in an off state.

2005-06-09

114

Summary of Contents for ALTUSEN IP9001

Page 1: ...pcIPcard TM IP9001 User Manual 2005 06 09 ...

Page 2: ...e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures M Reorient or relocate the receiving antenna M Increase the separation between the equipment and receiver M Conn...

Page 3: ...l modem daughterboard M internal battery backup with battery clip Note The optional modem is NOT designed for Console Redirection While it is possible to do Console Redirection with it the performance is extremely slow and debilitating to system operations Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your deal...

Page 4: ... J3 Service Connector 14 J4 JTAG ICE Connector 14 J5 IPMB Intelligent Platform Management Bus 15 IPMB Intelligent Platform Management Bus 15 J9 IP9001 Feature Connector 16 JP2 Serial Port Connector 17 JP3 Service Connector 17 JP4 and JP5 Chassis Motherboard Power Switch 17 JP6 IP9001 Reset Button 17 JP7 and JP8 Chassis Motherboard Reset Switch 17 5 Connect External Cables 18 7 Install the Operatin...

Page 5: ...reen 47 The Console Redirection Toolbar 50 Toolbar Icons 51 CD Drive Redirection 52 Floppy Drive Redirection 54 Floppy Image Creation 56 Transfer A Floppy Image To Floppy Disk 59 Stopping Console Redirection 62 Remote Power Control 63 Upgrade Firmware 64 Reset the IP9001 69 Remote Console Hotkey Combinations 71 Chapter 6 The Configure Menu Overview 73 Users 74 Adding Users 75 Removing Users 76 Vie...

Page 6: ...rsions 94 Last Saved Crash Screen 95 Appendix A Feature Cable Layout Appendix B API Configuration Program Overview 99 Setup 99 Configuration 101 The User Manager 101 Network Configuration 105 Advanced Configuration 106 Appendix C Remote Recovery Application Overview 107 Flashing the Card 109 Appendix D Troubleshooting Screen Distortion 113 BMC Not Responding 114 Connot Manage Host System s Power R...

Page 7: ...tatic Discharge ESD 118 Installation 119 Appendix F Port Usage Port Usage Table 121 Appendix G MAC Address Map Appendix H Linux 7 x Considerations Overview 125 Preparation 125 Mouseconfig 125 BIOS Settings 125 USB Keyboard 125 USB Mouse 126 Appendix I Specifications 2005 06 09 vii ...

Page 8: ...t Run means to open the Start menu and then select Run Indicates critical information Getting Help For additional help advice and information ALTUSEN provides several support options If you need to contact ALTUSEN technical support with a problem please have the following information ready beforehand M Product model number serial number and date of purchase M Your computer configuration including ...

Page 9: ...ons to them Online Documentation User Manuals are available electronically at the ALTUSEN support website http www altusen com support Software Updates Download the latest drivers and firmware for your product from the ALTUSEN support website http www altusen com support Product Information For information about all of ALTUSEN s products and how they can help you connect without limits visit ALTUS...

Page 10: ...Notes 2005 06 09 x ...

Page 11: ...16 megabyte flash ROM soldered on PCB you cannot upgrade or remove Ethernet LAN M integrated SOC 10 100 MAC M external level one 10 100 BASE TX Ethernet On Board Modem DAA Optional M 56K socket modem not designed to support Console Redirection I2C Controller Hardware Monitor OEM version feature M ambient temperature monitoring M PCI voltage monitoring M card internal voltage monitoring M battery v...

Page 12: ...on M TCP IP M DHCP enabled M SNMP M web based interface USB Device Controller for Mouse Keyboard M USB 1 1 device controller USB Device Controller for CD ROM M USB 2 0 device controller USB Device Controller for FDD M USB 1 1 device controller USB Hub M USB 2 0 hub Serial Ports X 3 M debug port M RS485 M one external Debug Support M Jtag ICE Alert Notification M SNMP trap up to eight destinations ...

Page 13: ...s remote operating system boot up and installation Note For information on how to create a bootable CD visit nero com or roxio com You can do a search on how to create a bootable CD using their products You can also consult your CD writer s documentation Host Side Operating System Support M Windows 2000 2003 XP and above M RedHat 8 0 and above OEM Development Kit Platform Management Configuration ...

Page 14: ...Notes 2005 06 09 4 ...

Page 15: ...rd or memory module Handle these components by the mounting bracket Perform all unpacking and installation procedures on a ground connected antistatic mat Wear an antistatic wristband grounded at the same point as the antistatic mat You can also use a sheet of conductive aluminum foil grounded through a one megaohm resistor instead of the antistatic mat Similarly a strip of conductive aluminum foi...

Page 16: ... and attach internal cables 5 Connect external cables 6 Confirm the motherboard s BIOS settings 7 Install the operating system and IP9001 card s drivers 8 Install all IP9001 Windows Software Components 9 Setup your client system s Internet browser 10 Connect to the IP9001 from a client system 11 Load the IP9001 SDR and Soft Processor SP File for your motherboard or server board model OEM version f...

Page 17: ...P9001 card from another when you run programs such as Remote Recovery Application RRA and RacTrendsSeek Locator For reference you can write your IP9001 card s MAC address in the table below or in Appendix H MAC Address Map Use the first line in the table as an example MAC Address Location Description 00 40 D9 02 9B 3C Server Room Rack 3 4 RH 9 0 Mail Server IP9001 2005 06 09 7 ...

Page 18: ... slots Short pins 1 and 2 If not see that pins 1 and 2 are Open JP14 If your host system s motherboard supports 12C on the PCI slots Short pins 1 and 2 If not see that pins 1 and 2 are Open JP4 and JP5 Chassis Motherboard Power Switch Verify that there is no jumper on JP4 and JP5 These two headers are to be used with a cable not a jumper JP6 IP9001 Reset Button You can temporarily short this jumpe...

Page 19: ...able not a jumper JP11 Flash Write Enable Disable You can write protect your IP9001 card s firmware so that it cannot be flashed By default pins one and two are shorted so that you can flash the firmware Pin Description 1 VCC3 2 Write protect enable 3 Ground Pin Description 1 2 Flash write enable 2 3 Flash write disable 2005 06 09 9 ...

Page 20: ...board has support for I2C on the PCI slots place a jumper on these two headers By default they are open Note 1 Most PCI slots have a floating I2C bus A floating I2C bus means that there is no physical connection between the two I2C pins on the PCI slot and the motherboard s I2C bus Shorting JP13 and JP14 would be useless in this case 2 JP13 and JP14 can be used in place of the IP9001 Feature Cable...

Page 21: ...thout any external power from the host system or AC adapter BBU Battery Backup Unit Installation To install the Battery Backup Unit refer to the diagram below and do the following 1 Plug the battery cable into the Battery connector J2 2 Place the battery pack in between the three mounting holes 3 Align and snap the plastic battery clip into the three mounting holes over the battery pack 2005 06 09...

Page 22: ...keep a stock of extra IP9001 batteries store them at room temperature Note 1 Li Ion has no memory effect Lithium ion cells offer extended cycle life when cycled at low depth of discharge 2 The recoverable capacity of cells stored for over one year at room temperature and fully charged is 94 The retained capacity of these same cells is 87 This means the self discharge rate for a fully charged cell ...

Page 23: ...w battery pack and connect the new battery pack to jumper J2 Align and snap the plastic battery clip into the three mounting holes over the battery pack 4 Reinstall the IP9001 card in the host system Battery Disposal The material in the battery pack contains heavy metals that can contaminate the environment Many jurisdictions have laws that prohibit the disposal of some rechargeable batteries in p...

Page 24: ...nal modem is NOT designed for Console Redirection Although you can still perform Console Redirection it is debilitating and extremely slow 4 Plug the IP9001 Card into the Host System and Attach Internal Cables Plug the IP9001 into any available PCI slot on the host system and attach the internal cables as described in the following sections J3 Service Connector This jumper is used exclusively to s...

Page 25: ...n defines the internal Intelligent Platform Management Bus The ICMB specification defines an external bus for connecting additional IPMI enabled systems The electrical interconnect for system management is based on the inter IC I2C bus This bus is a two wire serial interface clock data driven by open collector drivers Devices arbitrate for the bus based on a collision detection mechanism The I2C d...

Page 26: ...ected 19 Not Connected 10 Not Connected 20 Ground Note 1 JP13 and JP14 can be used in place of the IP9001 Feature Cable to gather I2C bus information from the motherboard 2 JP4 and JP5 can be used in place of the IP9001 Feature Cable to power on power off and power cycle the motherboard 3 JP7 and JP8 can be used in place of the IP9001 Feature Cable to reset the motherboard 4 Only the OEM version c...

Page 27: ...Connect a two pin cable from the motherboard s Power Soft On Off header to JP4 on your IP9001 card Connect the chassis power switch to JP5 on your IP9001 card JP6 IP9001 Reset Button You can short this jumper to reset your IP9001 card Pin Description 1 Ground 2 Reset JP7 and JP8 Chassis Motherboard Reset Switch JP7 and JP8 can be used in place of the IP9001 Feature Cable to reset the motherboard C...

Page 28: ...enter the BIOS 2 Use the following table to confirm that your motherboard s BIOS settings are correct BIOS Section Setting Boot Options Removable Devices Virtual Floppy or USB Boot Device Boot Options ATAPI CDROM Virtual CDROM or USB Boot Device Advanced PCIPnP Configuration Legacy USB Support Enable 3 Save the BIOS settings and restart the computer Note 1 Make sure that your motherboard BIOS supp...

Page 29: ... Note Do not use virtfl inf when prompted to install the virtual CD ROM drivers The Virtual CD ROM device does not require any special drivers You can select the default option Microsoft Windows provides Installing Virtual Floppy Drivers on Microsoft Windows Microsoft Windows 2000 2003 XP operating systems need an INF file to handle Virtual Floppy device provided by the IP9001 card Note The INF in...

Page 30: ...ry on the IP9001 CD If prompted with the Windows Logo dialog box click Continue Anyway Note Do NOT use the default file that the Microsoft Windows operating system presents when it is searching for the Virtual Floppy driver Ensure that the Microsoft Windows operating system is asking for the the virtual floppy driver on the IP9001 CD before allowing the installation of the INF file to continue 200...

Page 31: ...lation progress status is displayed 3 Once the file is loaded click Finish to complete the installation Windows may require a reboot of the host system after the installation of the virtual floppy driver 4 Check in the Device Manager to be sure the driver was properly installed 2005 06 09 21 ...

Page 32: ...u can use to boot the IP9001 card from Remote Recovery Application RRA A recovery tool that can be executed from a remote client system located on the same network as the IP9001 card You can use it to recover a failed flash attempt Note 1 You must physically set the IP9001 card you want to recover into Recovery Mode by shorting pins 2 and 3 of jumper JP12 2 The IP9001 card must be write enabled be...

Page 33: ...OM ServerAgents Win32 folder and double click Setup exe The Installshield Wizard comes up 2 When the confirmation window comes up click Next to move on 3 If the Customer Information dialog box comes up enter your name and the name of your organization in the appropriate fields 4 When the Setup Type window opens select Complete then click Next 2005 06 09 23 ...

Page 34: ...l Program window opens click Install 6 When the installation is complete click Finish to complete the procedure 7 Repeat steps 1 6 for any local network computers you wish to use to access the host system 2005 06 09 24 ...

Page 35: ...e or view the Crash screen you must first set up your Internet browser on the client system To do so follow the steps below 1 Open your Internet Explorer browser From the menu select Tools then select Internet Options 2 When the Intenet Options window opens click Settings 2005 06 09 25 ...

Page 36: ...the IP9001 4 To setup Internet Explorer to allow downloading and running of signed ActiveX controls in the Internet Options dialog box select the Security tab then click Custom Level Note The default security setting for Microsoft Windows 2003 servers is High This disables many components necessary for the IP9001 GUI Therefore you should set the security settings for a remote client running Window...

Page 37: ... In the Security Settings dialog box in the Download signed ActiveX controls section select Enable 6 Scroll down to the Run ActiveX controls and plug ins section Select Enable then click OK 2005 06 09 27 ...

Page 38: ...nges and go back to the Internet Options dialog 8 Click Apply then click OK to complete the changes Note 1 You must restart Internet Explorer before the changes take effect 2 Remote Console cannot run with any other security settings in Internet Explorer 2005 06 09 28 ...

Page 39: ...ts IP address you must run RacTrendsSeek Locator Note 1 To get or set the IP address on the IP9001 card in a Windows 2003 2000 XP environment you can also run the ConfigApp program on the host system See Appendix B ConfigApp for more information on how to use this program 2 Make sure that you have already installed the IP9001 Windows Software Components on the system that you want to use to locate...

Page 40: ...omes up click Next 3 When the Add IP Address Range dialog box comes up key in a name for your network in the Network Name field and the range of IP addresses that the card s IP address will fall under then click Add 2005 06 09 30 ...

Page 41: ...the IP9001 card appears in the list at the right Place a check in the box next to the range of IP addresses then click Next 5 The Selected IP Range dialog comes up with the name and IP range of the IP9001 card displayed Click Next to continue 2005 06 09 31 ...

Page 42: ...an distinguish them by the IP9001 card s name The IP9001 card s name consists of the characters IP followed by the MAC address of the card s NIC 7 In this example the IP9001 card s IP address is 192 168 0 10 Double click the IP address to start managing the IP9001 card and write down its IP address After RacTrendsSeek Locator discovers all the IP9001 cards Click Finish 2005 06 09 32 ...

Page 43: ...ruser both in lower case Note When you log in using this user name and password you have full administrative privelegess For security purposes we strongly advise you to change the root password See Administrator Setup under the IP9001 Configurations section of this chapter 2005 06 09 33 ...

Page 44: ...om file specific to your motherboard To load the SDR and Soft Processor SP file do the following 1 Select Configure from the menu bar at the top of the IP9001 GUI then select PMCP Health Configuration from the menu 2 The Host Health Monitoring Files dialog box opens Click Browse 2005 06 09 34 ...

Page 45: ...p click Upload 6 The next dialog box confirms that the the SDR file was successfully uploaded and prompts you to upload a Soft Processor Instruction Set file Click Browse to continue 7 In the dialog that comes up select the SP file it will end in sp bin then click Open 8 In the dialog box that comes up click Upload 9 The next dialog box confirms that the the SP file was successfully uploaded and H...

Page 46: ...Notes 2005 06 09 36 ...

Page 47: ...u must know the IP9001 card s IP address If you have installed the IP9001 on a network that uses DHCP you can ascertain its IP address with the RacTrendsSeek Locator program Note 1 In a Windows 2000 XP environment you can also get or set the IP9001 s IP address by running the ConfigApp program on the host system See Appendix B ConfigApp for more information on how to use the program 2 Make sure th...

Page 48: ...e for your network in the Network Name field then key in the range of IP addresses that the card s IP address will fall under in the Start IP Address and End IP address fields then click Add Note If you only wish to scan for one card with a specific address the Start and End addresses should be the same 2005 06 09 38 ...

Page 49: ...the IP9001 card appears in the list at the right Place a check in the box next to the range of IP addresses then click Next 5 The Selected IP Range dialog comes up with the name and IP range of the IP9001 card displayed Click Next to continue 2005 06 09 39 ...

Page 50: ...llowed by the MAC address of the card s NIC 7 In this example the IP9001 card s IP address is 192 168 0 10 Double click the IP address to start managing the IP9001 card and write down its IP address After RacTrendsSeek Locator discovers all the IP9001 cards Click Finish Usage Once the program has been installed and setup you can access it any time by double clicking its icon on the task bar The sc...

Page 51: ... may have changed since this manual was written If the GUI on your monitor does not match the ones in this document go to our website to download the most current version Logging In Before you are granted access to the IP9001 web page a login page comes up asking you to provide a User Name and Password Provide a valid Username and Password then Click OK to continue Note 1 If you are the administra...

Page 52: ...list of submenu choices The meanings and use of these coices are explained in the chapters that follow M Below the menu bar are four Quick Launch icons These icons are a short cut method to access their equivalent functions found in the menu bar submenus M The Session Information entry at the right of the screen shows the User Name and permission level of the currently logged in user 2005 06 09 42...

Page 53: ...n the table below Item Description Remote Console Starts a remote console session with the host system Remote Power Control Powers On Powers Off Power Cycles or Resets the host system Upgrade Firmware Upgrades the IP9001 s firmware Reset Card Resets the IP9001 card Each entry is explained in detail in the sections that follow 2005 06 09 43 ...

Page 54: ...the frame rates It is best used for slower connections Slow Network WAN DSL Connection Low Color Quality Allows the IP9001 to send 8 bits per pixel color Recommended for lower connection speeds or over a WAN connection When using this connection you can also use software compression Compression can increase the frame rates It is best used for slower connections such as DSL Note The Low Color Quali...

Page 55: ...edure that was described in Chapter 2 pages 25 to 28 If you haven t already set IE up according to the steps described refer back to that section to set up your browser now Note The Remote Console program cannot run and console redirection cannot take place unless Internet Explore is set up according to the steps indicated Starting Redirection To begin Console Redirection do the following 1 From t...

Page 56: ...ole Redirection screen opens Now that you have redirected the host system s console you have the ability to manage the host system from your console just as if you were physically at it 3 Drop down the Keyboard menu and click the Alt Ctrl Del entry to begin The next sections explain how to use the console redirection screen 2005 06 09 46 ...

Page 57: ...n then restarts it Full Screen Toggles viewing console redirection in Full Screen mode On or Off Note Set the client system screen resolution to 1024 x 768 in order to view the host system in true full screen mode Sync Cursor Syncs or unsyncs the host and client mouse pointers CDROM Redirection Toggles the redirection of the CDROM drive On or Off Floppy Redirection Toggles the redirection of the f...

Page 58: ...y Acts as the Left Windows key Right Windows Key Acts as the Right Windows key Alt Ctrl Del Acts as the Ctrl Alt Del combination Auto Key Break Mode This menu item must be enabled when USB keyboard emulation is used The IP9001 does not use USB keyboard emulation Instead the IP9001 uses legacy PS 2 emulation This feature is used to avoid repeated keystrokes over slow connections Encryption Click th...

Page 59: ...xample of how this would be useful is when the IP9001 is used in conjunction with a KVM switch Normally you must use a key sequence to switch systems With a pre recorded macro created for that purpose you could switch systems by runnning the macro instead of having to input the sequence manually The Help Menu This menu contains the About RConsoleOCX Control item Click it to view the RConsoleOCX Co...

Page 60: ...ally useful if you are not familiar with the hotkey combinations Clicking the arrow at the right of the toolbar displays Console Redirection Status information The meanings of the fields are given in the table below Field Function Compression Indicates whether or not you are using compression Resolution Indicates the resolution quality Frame Rate Indicates the current fram rate Active Clients Show...

Page 61: ...utton represents the Left Ctrl key the icon on the right of the CAD button represents the Right Ctrl key Toggles the Alt key On and Off The icon on the left of the CAD button represents the Left Alt key the icon on the right of the CAD button represents the Right Alt key Performs a Ctrl Alt Del CAD operation Toggles CDROM device redirection On and Off Toggles floppy device redirection On and Off N...

Page 62: ...ction on the Console Redirection menu see p 47 M Use the Alt E hotkey combination see p 71 Note You must be logged in as an administrator on the windows client to perform CD ROM drive redirection 2 In the dialog box that comes up select whether you want to redirect the CD ROM drive or a CD image file then click OK 3 In the dialog box that comes up select the CDROM drive you want to redirect then c...

Page 63: ...M Click the CD Drive Redirection icon on the Redirection Toolbar see p 51 M Select CDROM Redirection on the Console Redirection menu see p 47 M Use the Alt E hotkey combination see p 71 A dialog box comes up to inform you of the progress When the dialog box closes redirection has ended 2005 06 09 53 ...

Page 64: ...edirection on the Console Redirection menu see p 47 M Use the Alt P hotkey combination see p 71 Note You must be logged in as an administrator on the windows client to perform floppy drive redirection 2 In the dialog box that comes up select whether you want to redirect the floppy drive or a floppy image file then click OK 3 In the dialog box that comes up select the floppy drive you want to redir...

Page 65: ...s M Click theFloppy Drive Redirection icon on the Redirection Toolbar see p 51 M Select Floppy Redirection on the Console Redirection menu see p 47 M Use the Alt P hotkey combination see p 71 A dialog box comes up to inform you of the progress When the dialog box closes redirection has ended 2005 06 09 55 ...

Page 66: ...red on a CD or on a local or networked hard disk drive than to keep and maintain actual floppy disks To create a floppy image file do the following 1 Install the IP9001 utility programs located on the Software CD that came with your IP9001 package on your system 2 Run the Floppy Image Creator program 3 In the dialog box that comes up select Create an Image file from a Floppy Media then click Next ...

Page 67: ...he floppy image from b Select a location where you want the image to be stored and give it a file name c Put the floppy with the data you want to copy to the image file in the floppy drive d Click Start A progress dialog box comes up to indicate the status of the procedure 2005 06 09 57 ...

Page 68: ...g box comes up Click OK to move on 6 When the Create Image file from a Floppy Media dialog box comes back up click Exit to close the program This completes the floppy image file creation procedure You can now use this image file during device redirection 2005 06 09 58 ...

Page 69: ...Floppy Disk To transfer a floppy image to floppy disk do the following 1 Run the Floppy Image Creator program 2 In the dialog box that comes up select Transfer the Image from a file to a Floppy Media then click Next 2005 06 09 59 ...

Page 70: ...3 In the dialog box that comes up click Browse 4 Navigate to the image file you want to transfer to the floppy disk then click Open 2005 06 09 60 ...

Page 71: ... box that appears click Start A progress dialog box comes up to indicate the status of the procedure 6 Once the image file is successfully created a dialog box comes up to indicate so Click OK to move on 2005 06 09 61 ...

Page 72: ...sole Redirection To stop console redirection use one of the following three methods M Click the Stop Redirection icon on the Redirection Toolbar see p 51 M Select Stop Console Redirection on the Console Redirection menu see p 47 M Use the Alt T hotkey combination see p 71 A dialog box comes up to inform you of the progress When the dialog box closes redirection has ended 2005 06 09 62 ...

Page 73: ... Power Control dialog box allows you to remotely reset power off power on and power cycle the host system Simply click the icon to perform the corresponding action on the remote system The entry below the icons indicates the remote system s current power status Off or On 2005 06 09 63 ...

Page 74: ...ng the firmware is a critical procedure Make sure that the chances of a power or connectivity loss are minimal when performing this operation 2 If you click Cancel at this time to abort the upgrade process the IP9001 card resets itself 3 If you cancel after you have entered Upgrade Mode the IP9001 card must be reset by closing the Internet browser and then logging back onto the IP9001 in a new bro...

Page 75: ...s 2 In the dialog box tha comes up click Browse to navigate to where the firmware upgrade file IMA resides When the IP9001 is in Upgrade Mode and you want to abort the procedure you must use the Cancel button to close the upgrade dialog boxes DO NOT use the Title Bar s X button to close the dialog boxes 2005 06 09 65 ...

Page 76: ...3 Select the image file it has an ima extension then click Open 4 In the dialog box that comes up click Upload 2005 06 09 66 ...

Page 77: ...nts but not others check the component you want to upgrade in the Selection column M To upgrade all the components check Complete Flash M To upgrade but retain a copy of your original configuration check Preserve Configuration When your selections have been made click Next to move on Note If you choose to cancel the upgrade the IP9001 card must be reset by closing the Internet browser and then log...

Page 78: ... start the actual upgrade 8 A screen showing the upgrade progress comes up After the procedure has successfully completed the following screen appears You must now close your browser and log back onto the IP9001 in a new browser session 2005 06 09 68 ...

Page 79: ...Reset the IP9001 The function of this menu item is to reset the IP9001 1 When you click Resert Card on the Manage menu a confirmation dialog box comes up Click OK to reset the card 2005 06 09 69 ...

Page 80: ...2 When the reset procedure is complete the following dialog box appears Close your browser and relog into the IP9001 in a new browser session 2005 06 09 70 ...

Page 81: ... Console Redirection ALT T Stop Console Redirection ALT R Restart Console Redirection ALT F Toggle Full Screen Mode ALT M Synchronize Mouse ALT A Hold Release Right Alt Key ALT B Hold Release Left Alt Key ALT L Hold Release Right Ctrl Key ALT N Hold Release left Ctrl Key ALT D Generate Ctrl Alt Del ALT E Start CDROM Drive Redirection ALT P Start Floppy Drive Redirection 2005 06 09 71 ...

Page 82: ...Notes 2005 06 09 72 ...

Page 83: ...Port Configure the IP9001 s Serial Over LAN access SSL Certificate Upload a Digital Certificate and Private Key to the IP9001 card Note Pass phrase encrypted certificates are not supported PMCP File Upload Upload a platform management file for your motherboard server board IPMI Configuration Configure the IP9001 card to read data from an onboard baseboard management controller BMC on the motherboa...

Page 84: ...nistrator s password is superuser For security purposes we strongly recommend that you change the default password to something unique Description Descriptive information about the user Add Click to add a new user account Remove Click to delete the user account currently selected in the Username list Properties Click to View Edit the user account currently selected in the Username list Close Click...

Page 85: ... 12 characters long M Entering a remark in the Description field is optional M Passwords are case sensitive They must be between 8 and 16 characters long For security purposes we recommend using a combination of alphabetic and numeric characters M Confirm the password by entering it again in the Confirm Password field 3 Assign the user s permissions and allowed interfaces M Only users with Adminis...

Page 86: ... account do the following 1 Select the account to be removed from the User Name list 2 Click Remove 3 In the confirmation dialog box that comes up click OK to confirm the deletion or click Cancel to abort the procedure 2005 06 09 76 ...

Page 87: ...ck Properties The Modify User dialog box comes up This dialog box is similar to the Add a New User dialog box on p 75 Refer back to the field descriptions given there if necessary 3 After you have made your changes click OK to complete the procedure or click Cancel to abort the procedure without saving your changes 2005 06 09 77 ...

Page 88: ...atic IP address to the IP9001 select Use the following IP address settings then fill in the IP address Subnet mask and Gateway fields with entries that are appropriate for your network When you have finished making your entries click Apply to save your changes To abort the procedure without saving your changes click Close Note If you change the information in the Network Configuration dialog box y...

Page 89: ...log box allows you to configure the IP9001 s access parameters by entering IP addresses and ports to block or allow M Click the Blocked Sites tab to enter a range of addresses that you want to block M Click the Trusted Sites tab to enter a range of addresses that you want to always allow 2005 06 09 79 ...

Page 90: ...o filter Protocol This drop down list lets you select a protocol UDP or TCP that the IP9001 will either accept or ignore All Ports If this is enabled the IP9001 will accept or ignore data on all ports 1 through 65535 Port Range If this is enabled you can select a specific range of ports that you want the IP9001 to accept of ignore Starting Port This field allows you to enter the the first port of ...

Page 91: ...otification Clicking Alert Notification on the Configure menu brings up the Alert Notification dialog box This dialog box lets you configure where and how various alerts from the IP9001 are sent 2005 06 09 81 ...

Page 92: ...re menu brings up the Date Time dialog box Use this dialog box to set the IP9001 s date and time You can set the time manually synchronize it with your local machine or have it synchronized with an NTP Network Time Protocol server 2005 06 09 82 ...

Page 93: ... Port Clicking Serial Port on the Configure menu brings up the Serial Port dialog box Use this dialog box to set the serial port parameters baud rate data bits parity stop bits and flow control 2005 06 09 83 ...

Page 94: ... to navigate to where your Certificate and Private Key files are located both files have a PEM file extension Note The IP9001 does not support pass phrase encrypted certificates After both files are uploaded a dialog comes up reminding you that the IP9001 needs to be reset for the new certificates to take effect Click OK to reset the card Now users can securely access the IP9001 with a format simi...

Page 95: ...menu brings up the The Host Health Monitoring Files dialog box This is the same dialog box and involves the same procedures discussed in Chapter 2 p 34 under Load the SDR and Soft Processor SP File Follow the steps on those pages to complete this procedure 2005 06 09 85 ...

Page 96: ...nfiguration on the Configure menu brings up the IPMI Configuration dialog box To read data from an onboard baseboard management controller BMC on the motherboard server board put a check in the the checkbox then click Apply 2005 06 09 86 ...

Page 97: ...very Clicking Server OS Monitoring and Recovery on the Configure menu brings up the Server OS Monitoring and Recovery dialog box This dialog box allows you to configure operating system monitoring and recovery methods 2005 06 09 87 ...

Page 98: ...guration Clicking PPP Configuration on the Configure menu brings up the PPP Configuration dialog box This dialog box allows you to set the PPP addresses for the Server and Client when using a modem 2005 06 09 88 ...

Page 99: ...m Function Card Health Shows health information for the IP9001 Event Log Allows you to view and clear the event logs Server Health Shows the host system s health information based on the sensor readings and platform management configuration information General Information Shows general information about the IP9001 Last Saved Crash Screen Shows the last text screen on the host system before it lock...

Page 100: ...g Card Health on the View menu brings up a screen that shows the IP9001 s health information Event Log Clicking Event Log on the View menu brings up a screen that allows you to view and clear the event logs 2005 06 09 90 ...

Page 101: ... Health Clicking Server Health on the View menu brings up a screen that shows the host system s health information based on the sensor readings and platform management configuration information 2005 06 09 91 ...

Page 102: ...the one that is displayed The meanings of the parameters and their values are explained in the table below Parameter Value Firmware Version Shows the IP9001 s firmware version number Firmware Build Date Shows the IP9001 s firmware build date in MONTH DAY YEAR format Firmware Build Time Shows the IP9001 s firmware build time in HOUR MIN SEC format Firmware Description Shows a short description of t...

Page 103: ...ned in the table below Parameter Value Virtual Floppy Shows whether or not floppy redirection is available Virtual CDROM Shows whether or not CDROM redirection is available Virtual Keyboard Mouse Shows the type of emulaton being used for the keyboard and mouse KVM over IP Support Shows whether or not KVM over IP is available 2005 06 09 93 ...

Page 104: ...een shows the version numbers of the individual components that make up the IP9001 s firmware The firmware components are listed in the Parameter column the firmware version of each component is listed beside it in the Value column 2005 06 09 94 ...

Page 105: ... You must have the Java Runtime Environment JRE installed to view the Crash Screen If it isn t already installed on your sysem it is available for free download from Sun s Java site http java sun com 2 The maximum size of the Crash Screen image is 50 Kb Therefore only one Crash Screen image can be saved and only text based crashes can be saved The output from a crash on a graphics based system wou...

Page 106: ...Notes 2005 06 09 96 ...

Page 107: ...can Megatrends Olympus II series 821 motherboard you cannot use the I2C connector to monitor the hardware health of the motherboard M If you do not use the chassis power on switch or chassis reset switch pins you should place a plastic cap on them so that they do not short your motherboard Do not use a standard jumper It will short the connection 2005 06 09 97 ...

Page 108: ...eptacles 47747 000 Berg Electronics Discrete Crimp to Wire FCI Part Number Latch Housing 65039 035 Tin Lead Pins 75653 005 All Wires Must Be 28 AWG A Total Length of 15 Long and Twisted Together PART NUMBER CBL G2RAC821 All Connectors Must be Labeled Chassis Power On Switch Power Motherboard Power On Jumper Power Chassis Reset Switch Reset Motherboard Reset Jumper Reset Motherboard I2C Connector N...

Page 109: ...rom the host system or from a client system The client system is the one that connects to the IP9001 remotely over the network This is basically WinCuri with a GUI Setup To start the API configuration program do the following 1 On the CD that came with this package go to either the CDROM RemoteTools Win32 directory or the CDROM ServerAgent Win32 directory and double click ConfigApp The Choose Conn...

Page 110: ...running the ConfigApp program from a remote system select I want to connect to an IP9001 card on the network key in the card s IP address your username and password then click OK After clicking OK in step 2 the Configuration dialog box appears with the User Manager tab selected The Configuration dialog allows you to manage users configure the network flash the IP9001 card s firmware and perform ad...

Page 111: ...Configuration The User Manager This dialog box allows you to add remove and modify users Adding a User To add a user do the following 1 Click Add The following dialog box appears 2005 06 09 101 ...

Page 112: ...acters and cannot be longer than 16 characters We recommend using alphanumeric passwords for better security M Passwords are case sensitive M Parenthesis slashes asterisks spaces the at sign and the hash sign are not allowed Confirm Password Reenter the user s password to confirm you entered it correctly Permissions Choose the permissions for this user 3 When you have finished click OK to save you...

Page 113: ...Modifying User Accounts To modify a user s account do the following 1 Select the user in the Username list then click Properties The Properties dialog box comes up 2005 06 09 103 ...

Page 114: ...er s password according to the following information M The new password must be a minimum of eight characters and cannot be longer than 16 characters We recommend using alphanumeric passwords for better security M Passwords are case sensitive M Parenthesis slashes asterisks spaces the at sign and the hash sign are not allowed Confirm Password Reenter the new password to confirm you entered it corr...

Page 115: ...ork By default the IP9001 card obtains an IP address dynamically via DHCP You can change this to assign a fixed IP address to the card as follows 1 Enable Use the following IP address 2 Specify IP address network mask and gateway for the card in the appropriate fields 3 Click Apply to save your changes 2005 06 09 105 ...

Page 116: ...Advanced dialog box allows you to force your IP9001 card s on board NIC to a specific MAC address 1 Key the new MAC address into the New MAC Address field 2 Click Apply 3 To reset the card click Reset the card now 2005 06 09 106 ...

Page 117: ...into Recovery Mode To do this short pins 2 and 3 of jumper JP12 on the card 2 The IP9001 must be write enabled before you can flash an image to it To write enable the card short pins 1 and 2 of jumper JP11 3 Upgrading the firmware is a crucial operation Make sure that the chances of a power or connectivity loss are minimal when performing this procedure To run the IP9001 RRA navigate to the direct...

Page 118: ...e Listing Stop Click to stop searching the network for active cards in Recovery Mode Refresh Click to restart searching the network for active cards in Recovery Mode Selection Select After you select a card from the list click this button to proceed with the Flash Recovery operation for it Cancel Click to cancel any new settings that have not been saved 2005 06 09 108 ...

Page 119: ...cards that are in Recovery Mode MAC Address This field allows you to specify the IP9001 card s MAC Address Note New settings are automatically stored in the Windows registry Note When you specify the IP9001 card it is advisable to set the MAC address back to the one indicated on the sticker physically located on the back of the IP9001 card IP Address This field allows you to specify the IP9001 car...

Page 120: ... moments the Remote Recovery Application dialog box comes up 3 Click Browse and navigate to the directory that the flash file is locaed in select it then click Open Note Make sure that the image file is NOT Read Only otherwise you will get an error message saying that the file cannot be opened in Read Write mode 2005 06 09 110 ...

Page 121: ...en you return to the Remote Recovery Application dialog box select the modules you want to flash choose one or more sections or Complete Flash 5 Click Flash A confirmation dialog box comes up 2005 06 09 111 ...

Page 122: ...ules have been flashed Do NOT quit while flashing is in progress When flashing has successfully completed the following screen appears 7 Click OK to end the program Note If the operation fails try to flash the image again with Full Image enabled Do not flash the Boot Loader 2005 06 09 112 ...

Page 123: ...ysical terminal on the host system Explanation The IP9001 card s VGA chip has both a digital and analog signal When the analog signal is set lower than 1024x768 for example 800x600 the IP9001 card s video controller uses ratio metric expansion to bring the screen to 1024x768 This causes the screen to become blurry Solution Set the screen resolution on the host system to 1024x768 2005 06 09 113 ...

Page 124: ...If it is not the BMC or motherboard provider must supply the correct one Solution 1 Make sure Use server s onboard BMC to access health information is enabled in IPMI configuration 2 Make sure the BMC I2C address is set to 0X20 Note Many BMCs feature a reset button that can be used to reset the BMC only That button can be used to reset the BMC If using a BMC without a BMC reset button the system m...

Page 125: ...sn t connected properly between the IP9001 and the host system s main board and chassis 2 The AC wall adapter isn t connected to the IP9001 Both of the above connections must be properly made in order for the host system s power to be managed remotely Solution Make sure that the feature cable and AC wall adapter are properly connected 2005 06 09 115 ...

Page 126: ...lution Reflash the firmware this time doing a Complete flash Problem 2 After flashing when I log back in the old firmware version numbers appear in the screens Explanation Versions of the older pages are stored in your browser s cache files and the browser is displaying them instead of the new screens Solution M For IE on the Tools menu open Internet Options On the General page click Delete Files ...

Page 127: ...ardware reset and power cn cycle M Serial over modem text redirection Note 1 Host system health information is only available if you have an SDR and Soft Processor SP File for the host system s motherboard or it has a Baseboard Management Controller BMC The BMC must be IPMI 1 0 compliant or greater 2 The optional modem is NOT designed for Console Redirection Although you can still perform Console ...

Page 128: ... or memory module Handle these components by the mounting bracket Perform all unpacking and installation procedures on a ground connected antistatic mat Wear an antistatic wristband grounded at the same point as the antistatic mat You can also use a sheet of conductive aluminum foil grounded through a one megaohm resistor instead of the antistatic mat and a strip of conductive aluminum foil wrappe...

Page 129: ...lug all external and internal cables from the card Remove the IP9001 card from the host system 3 Locate JP10 on the IP9001 card align the pins on the modem daughterboard with the pin holes on the IP9001 then push the daughterboard down until the pins are completely seated in the pin holes 4 Plug the IP9001 card into the host system and attach internal cables 5 Connect external cables See Chapter 2...

Page 130: ...Notes 2005 06 09 120 ...

Page 131: ...irectional 5123 TCP Floppy Redirection iUSB Floppy Bidirectional 7578 TCP Video Redirection Bidirectional 6577 TCP SSL CURI API Same is used for SSL Bidirectional 161 UDP SNMP V3 Access Bidirectional 3072 UDP Trap out port Outgoing from card to trap destination 80 HTTP over TCP Web Server CLIP Bidirectional 443 HTTP over TCP Web Server CLIP Bidirectional 2005 06 09 121 ...

Page 132: ...Notes 2005 06 09 122 ...

Page 133: ...Appendix G MAC Address Map MAC Address Location Description 00 40 D9 0S 9B 3C Server Room 3 Rack 2 5 Mail Server 2005 06 09 123 ...

Page 134: ...Notes 2005 06 09 124 ...

Page 135: ...me with your package you can download it from the following website http www redhat com support errata RHBA 2001 062 html BIOS Settings Check your system BIOS to verify that the OnBoard USB and Legacy USB options are Enabled If not the USB devices cannot function USB Keyboard You will be able to redirect the keyboard and use the keyboard on the host system at the same time Note LILO is not USB awa...

Page 136: ...out section InputDevice mouse1 SendCoreEvents b Add a new Input Device section below the existing Input Device section Section Input Device Identified Mouse1 Drive mouse Option Protocol IMPS 2 Option Device dev mouse Option ZaxisMapping 4 5 EndSection 3 If the X server links to usr X11R6 bin Xwrapper or usr X11R6 bin XF86_SVGA edit the etc X11 XF86Config file and add a new section as follows Secti...

Page 137: ...y 8MB 32 bit SDRAM Standard 16 MB Option for OEMs VGA Controller ATI RAGE XL 8 MB 32 bit SDRAM with DVI output PCI 2 2 32 bit 66 MHz Ethernet LAN 10 100 Mbit SOC Integrated USB Mouse KB Controller USB 1 1 Device Controller USB CDROM Controller USB 2 0 Device Controller USB Floppy Controller USB 1 1 Device Controller USB Hub 12C Controller USB 2 0 Hub Modem DAA Plug In Socket Modem 56K Hardware Mon...

Page 138: ... Specification Serial Ports x 3 Debug Port RS 485 1 External Form Factor Half Size Standard PCI Card Debut Support Jtag ICE Power Consumption 15W max Weight 128g Dimensions 18 77 x 12 67 x 0 21cm 2005 06 09 128 ...

Page 139: ... View menu 49 Console Redirection Screen 47 Console Redirection Toolbar 50 D E Date Time 82 Editing users 77 Event Log 90 F Feature Cable Layout 97 Feature connector 16 Features 1 Firewall 79 Firmware upgrade 64 Floppy Image Creation 56 Floppy image transfer 59 G General Information 92 Detailed Versions 94 Features 93 Versions 92 H Hotkey combinations 71 I Installation battery 11 cable attachment ...

Page 140: ...y Application 107 Removing users 76 Reset the IP9001 69 RRA 107 Flashing the card 109 S Screen Distortion 113 SDR 34 Serial Port 83 Server Health 91 Server OS Monitoring and Recov 87 SP Soft Processor 34 Specifications 127 SSL Certificate 84 Stopping console redirection 62 T Toolbar icons 51 Transfer floppy image 59 Troubleshooting 113 BMC Not Responding 114 Screen Distortion 113 U Upgrade firmwar...

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