ATEN Altusen Hideaway KL9108M User Manual Download Page 111

Page: 111 / 150

Chapter 8

The Log File

The Main Screen

The KL9108 / KL9116 logs all the events that take place on it. To view the
contents of the log file, click the

Log

icon at the left of the Webpage. A screen

similar to the one below appears:

A maximum of 512 events are stored in the log file. To clear the log file, click
on the

Clear Log

icon at the lower right of the screen.

Note:

The Log File is a temporary file that is erased when the KL9108 /
KL9116 is turned off or loses power. It is recommended that you install
the Log Server to backup the contents of the log file.

Summary of Contents for Altusen Hideaway KL9108M

Page 1: ...HideawayTM LCD KVM Switch KL9108 KL9116 User Manual www altusen com ...

Page 2: ...limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to ...

Page 3: ... the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this dev...

Page 4: ... liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrici...

Page 5: ...empt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has b...

Page 6: ...he rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides po...

Page 7: ...ad this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KL9108 KL9116 installation Changes may have been made to the manual since it was printed Please visit our Website to check for the most up to date version Copyright 2006 ATEN International Co Ltd Manual Part No PAPE 0267 1AXG Printing Date 07 2...

Page 8: ...r 1 Introduction Overview 1 Features 4 System Requirements 6 External Console 6 Computers 6 Remote Computers 6 Cables 7 Operating Systems 7 Front View 8 Rear View 11 Chapter 2 Installation Before You Begin 13 Standard Rack Mounting 13 Installation 16 Chapter 3 Basic Operation Opening the Console 19 Opening Separately 19 Opening Together 21 Operating Precautions 22 Closing the Console 23 LCD OSD Co...

Page 9: ...age 38 The Administration Page 39 General 39 User Management 40 Service Configuration 43 Network 45 RADIUS 46 Security 49 Customization 51 Date Time 55 Upgrading the Firmware 56 Chapter 5 Browser Operation Overview 57 Logging In 57 Webpage Layout 59 Webpage Icons 59 The General Dialog Box 60 Webpage Buttons 61 Chapter 6 The Windows Client Activating the OSD 63 The Main Page 65 Port Operation 66 Th...

Page 10: ...OSD 87 The Java Client Control Panel 88 Set Video Parameters 89 Keypad 89 Mouse Synchronization 90 Message Board 90 Lock Key LEDs 93 Resolution 93 Switch Screen Mode 93 About 93 Help 93 Exit 93 Port Operation 94 Panel Array Mode 94 Hotkey Operation 94 The Configuration Page 94 Chapter 8 The Log File The Main Screen 95 Chapter 9 The Log Server Installation 97 Starting Up 98 The Menu Bar 99 Configur...

Page 11: ...Operation 114 Appendix Troubleshooting 115 Administration 115 General Operation 115 The Java Client 116 The Log Server 116 Panel Array Mode 117 The Windows Client 117 Sun Systems 118 Additional Mouse Synchronization Procedures 119 Specifications 121 OSD Factory Default Settings 123 Administrator Login Failure 124 Optional Rack Mounting 125 Dedicated Invocation Keys 129 Supported KVM Switches 129 L...

Page 12: ...he KL9108 KL9116 from the local console Chapter 5 Browser Operation describes how to log into the KL9108 KL9116 with your browser and explains the functions of the icons and buttons on the KL9108 KL9116 Webpage Chapter 6 The Windows Client explains how to connect to the KL9108 KL9116 with the Windows Client software and describes how to use the OSD to access and control the computers connected to ...

Page 13: ... keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates cr...

Page 14: ...ther information you feel may be of help North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support Call the ALTUSEN Technical Support Center 949 453 8885 International Technical Phone Support Contact your local dealer Call the ALTUSEN Technical Support Center 886 2 8692 6959 Email Support E mail your questions and concerns to support altuse...

Page 15: ...t without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller In the United States of America call 866 ALTUSEN 866 258 8736 In Canada and South America call 949 453 8885 In all other locations call 886 2 8692 6789 Visit ALTUSEN on the Web at http www altusen com for a list of locations and telephone numbers ...

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Page 17: ... enable continuous monitoring of computers The KL9108 KL9116 features IP based functionality that allows one local operator and remote operators to monitor and access multiple computers from multiple consoles Because the KL9108 KL9116 uses TCP IP for its communications protocol it can be accessed from any computer on the LAN WAN or Internet whether that computer is located down the hall down the s...

Page 18: ...s can log in from anywhere on the LAN WAN or Internet via their browsers Once they successfully log in operators can take control using either the Windows Client or Java Client utility Inclusion of a Java based client ensures that the KL9108 KL9116 is platform independent and is able to work with all operating systems The client software allows operators to exchange keyboard video and mouse signal...

Page 19: ...t with the latest functionality improvements simply by downloading firmware updates from our Website as they become available With its advanced security features the KL9108 KL9116 is the fastest most reliable most cost effective way to remotely access and manage widely distributed multiple computer installations ...

Page 20: ...d PS 2 mouse Supports external PS 2 mouse Supports dedicated OSD and OSD Toolbar invocation keys Dual slide LCD Monitor component can slide independently of the keyboard touchpad component Console lock enables the console drawer to remain securely locked away in position when not in use Internet browser access Windows Client and Java Client provided Java Client works with all operating systems Gra...

Page 21: ...orts RADIUS server authentication Flash firmware upgradable over a network connection Ports can be set to Exclusive Occupy and Share Network Interfaces TCP IP HTTP HTTPS UDP RADIUS DHCP SSL ARP DNS 10Base T 100Base TX Auto Sense and Ping High video resolution up to 1280 x 1024 75Hz 17 LCD monitor 1600 x 1200 60Hz remote console Browsers must support 128 bit SSL encryption ...

Page 22: ...ini DIN Remote Computers For best results computers that remotely access the KL9108 KL9116 should have at least a P III 1 GHz processor with their screen resolution set to 1024 x 768 Users who want to access the KL9108 KL9116 with the Windows Client must have DirectX 7 0 or higher installed If you don t already have it DirectX is available for free download from Microsoft s Website http www micros...

Page 23: ...ctively the same cable Operating Systems Microsoft Windows 95 98 98SE ME NT 2000 XP or later Mac OS 8 6 9 0 9 1 X 10 1 10 2 10 3 or later RED HAT Linux 6 0 7 1 7 2 7 3 8 0 or later Mandrake Linux 9 0 or later SUSE 8 2 or later FreeBSD 3 5 1 4 2 4 3 4 5 or later Netware 5 0 6 0 or later OS 2 AIX 4 3 or later DOS 6 2 or later Cable Type Length Part Number PS 2 KVM 1 2m 2L 5201P PS 2 KVM 1 8m 2L 5202...

Page 24: ...out flip up the cover to access the LCD monitor 3 LCD Controls Buttons to control the position and picture settings of the LCD display are located here See LCD OSD Configuration page 25 for details 4 Port LEDs An On Line LED lights to indicate that the computer attached to the corresponding port is up and running The Selected LED lights to indicate that the computer attached to the corresponding p...

Page 25: ...The NUM LOCK CAPS LOCK and SCROLL LOCK LEDs function exactly as those on a standard keyboard The LINK LED flashes when a remote client connects to the KVM switch The 10 100 Mbps lights orange to indicate 10 Mbps data transmission speed and green for 100 Mbps 13 External Mouse Port You can use this port to connect an external PS 2 mouse 14 Port Selection Buttons The UP and DOWN buttons are used to ...

Page 26: ... Manual 10 The KL9116 is pictured above The KL9108 is the same as the KL9116 except that it has 8 sets of port LEDs instead of 16 16 Power LED Lights blue to indicate that the unit is powered on No Component Description ...

Page 27: ...emotely over the LAN WAN or Internet Contact your dealer for more details 4 KVM Ports CPU Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 7 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ...

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Page 29: ... kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 125 for details 1 Important safety information regarding the placement of this device is provided on page iv Please review it before proceed ing 2 Ensure that all equipment to be connected is powered off 3 Make sure that all devices you will be connecting up are properly grou...

Page 30: ...de the LCD module out until the packing material is visible Remove the packing material before installing the unit as shown in the diagram below 2 While one person positions the switch in the rack and holds it in place the second person using the screws provided with the rack mounting kit loosely screws the front brackets to the rack continues on next page ...

Page 31: ...cket flanges contact the rack then using the screws provided with the rack mounting kit screws the L brackets to the rack 4 After the L brackets have been secured tighten the front bracket screws Note 1 Cage nuts are provided for racks that are not prethreaded 2 Allow at least 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the power cord and cable clearance ...

Page 32: ...n page 7 plug the custom SPHD connector into any available KVM port on the switch 3 At the other end of the cable plug the keyboard mouse and video cables into their respective ports on the computer Repeat Steps 2 and 3 for any additional computers you are installing 4 Plug the LAN WAN or Internet cable into the LAN port on the rear panel of the KL9108 KL9116 5 Connect the power cord to the switch...

Page 33: ...Chapter 2 Installation 17 Single Stage Installation Diagram 5 4 1 2 3 ...

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Page 35: ...ad module is conveniently out of the way when not in use As a safety precaution to keep the console from accidentally sliding out it is locked into the In position Before you can pull it out you must release it by pushing the catches on the unit s front panel toward the center of the switch Opening Separately 1 Release the console by sliding the front panel catches toward the center and as you pul...

Page 36: ...KL9108 KL9116 User Manual 20 2 Pull the top panel all the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen continues on next page ...

Page 37: ... panel catches toward the center and as you pull the bottom panel a few centimeters toward you Once the console has been released you can let go of the catches 2 Pull the bottom panel all the way out until it clicks into place 3 Pull the top panel all the way out until it clicks into place 4 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing ...

Page 38: ... on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module ...

Page 39: ...1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in 2 Let go of the catches Using the front handle push the keyboard module all the way in continues on next page ...

Page 40: ...KL9108 KL9116 User Manual 24 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module 4 Using the front handle push the module all the way in ...

Page 41: ...reases the value When navigating through the menus this button moves you left or down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the L...

Page 42: ...display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Language Selects the language that the OSD displays its menus in OSD Duratio...

Page 43: ... to the KVM port changes you must manually edit the Port Names for the OSD to reflect the new port information See Port Names page 34 for details Note If the computer s operating system does not support hot plugging this function may not work properly Powering Off and Restarting If it becomes necessary to power off the KL9108 KL9116 or if the switch loses power and needs to be restarted wait 10 se...

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Page 45: ...as been installed the next step that the Administrator needs to perform is to set up the unit for user operation The most convenient way to do this for the first time is from the local console After turning on the KL9108 KL9116 a login prompt appears Since this is the first time you are logging in use the default Username administrator and the default Password password For security purposes we str...

Page 46: ...ackground Transparent F7 Clicking this button causes the OSD display to become semi transparent allowing whatever the OSD screen is covering to show through Clicking the button again causes the OSD display to revert back to normal opacity Note 1 We recommend that you set the refresh rate of the monitor higher than 75Hz before using this feature 2 When the transparent feature is enabled if you swit...

Page 47: ...e disable Quick View status for selected ports and to create modify or delete names for each of the ports The following sections describe how to enable Quick View and how to assign names to ports Quick View Ports Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KL9108 KL9116 is in Auto Scan mode If the KL9108 KL9116 is configured to only auto scan ...

Page 48: ...on lets you broaden or narrow the scope of which ports the OSD displays lists in the Main Screen To invoke the List Function click the arrow at the upper right corner of the screen or press F3 The screen changes to allow you to choose the ports that will be listed ...

Page 49: ...w After you key in your string either click the binoculars icons to the right of the box or press Enter To go back to the default view erase the string and either click the binoculars to the right of the box or press Enter To dismiss the List function click the arrow or press F3 Choice Meaning All Lists all of the ports on the installation Powered On Lists only the ports that have their attached d...

Page 50: ...te modify or delete port names To configure a port name 1 Click once on the port you want to edit wait one second and then click again Alternately use the up and down arrow keys to move the highlight bar to the port and then press the F2 function key Note This is not a double click It involves two separate clicks A double click will switch you to the device attached to the port ...

Page 51: ...de you with a text input box 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for a Port Name is 19 You can use all letters numbers and symbols on the typewriter keys of keyboards with PC US English layout continues on next page ...

Page 52: ...hods used to access the target device s are the same for the local console as for the Windows Client the procedures are discussed in The Windows Client and The Java Client Chapters on pages 66 and 94 respectively Note If you invoke the OSD while accessing a target device from the local console press the F6 to hide the background and enlarge the OSD Press F6 again to show the background ...

Page 53: ...onfiguration Page The Configuration Page sets the operating parameters for each user The Configuration Page settings are the same for the local console the Windows Client and the Java Client They are discussed in Chapter 6 see page 84 ...

Page 54: ...KL9108 KL9116 User Manual 38 The Log Page Clicking the Log tab brings up the contents of the log file The log file is discussed in Chapter 8 ...

Page 55: ...he top left of the browser main page The meaning of these items is described in the table below Item Description Device Name This field lets you give the switch a unique name This can be convenient when you need to differentiate among several devices in multi station installations MAC Address This item displays the KL9108 KL9116 s MAC address Firmware Ver This item displays the current firmware ve...

Page 56: ...ate delete and manage user profiles Up to 64 user profiles can be established To delete a user profile select it in the list box and Click Remove To modify a user profile select it and Click Edit To add a user Click New If you choose Edit or New a dialog box similar to the one below appears ...

Page 57: ...access to the KL9108 KL9116 Windows Client Power Manager and Java Client permissions are granted see below Select If the permissions selected for the account do not match those specified for Administrators or Users Select is automatically chosen as the account type Permissions Checking Administration assigns administrative privileges to the account which allows the user to modify the KL9108 KL9116...

Page 58: ...rough the choices Full The user can view the screen and can perform operations on the system from the keyboard and mouse View A diagonal line through the port icon indicates the port access is View The user can view the screen but cannot perform operations on the system Null no access rights An X through the port icon indicates no port access The Port will not show up on the User s list on the Mai...

Page 59: ...ranet for example it doesn t matter what these numbers are set to since they have no effect 2 You must set different values for each of the service ports An explanation of the fields is given in the table below Field Explanation Program This is the port number that must be specified when connecting from the Windows Client software program Valid entries are from 1024 60 000 The default is 9000 Java...

Page 60: ...s logins and internal status messages are kept in an automatically generated log file In this panel you specify the MAC address and a port number for the computer that the Log Server resides on Installation and operation of the Log Server is discussed in Chapter 9 The Log File is discussed in Chapter 8 ...

Page 61: ...ecify a fixed IP address select the Set IP address manually radio button and fill in the IP address subnet mask and default gateway DNS Server You can set the KL9108 KL9116 to automatically obtain the DNS server address or you can specify the primary and alternate DNS servers addresses To automatically obtain the DNS server address select the Obtain DNS Server address automatically radio button To...

Page 62: ...he Primary and Alternate RADIUS servers 3 Set the time in seconds that the KL9108 KL9116 waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Shared Security character string that you want to use for authentication between the KL9108 KL9116 and the RADIUS Server in this field continues on next page ...

Page 63: ...port list Syntax PV 1 2 3 4 etc UHK Defines the OSD Hotkey see page 85 UHK0 Scroll Lock Scroll Lock UHK1 Ctrl Ctrl UOL Defines the OSD List Function see The List Function page 32 UOL0 All UOL1 Powered On UOL2 Quick View UOL3 Quick View Powered On UODM Selects how the Port ID displays see page 85 UODM0 Port Number Port Name UODM1 Port Number UODM2 Port Name UODT Determines the length of time in sec...

Page 64: ...an Select page 85 USM0 All USM1 Powered On USM2 Quick View USM3 Quick View Powered On UST Determines the length of time in seconds the KVM focus dwells on each port in Auto Scan Mode see Scan Duration page 85 Syntax USTn where n represents a number from 0 255 String Meaning c w p User has administrator privileges user can access the system via the Windows Client user can access the attached Power ...

Page 65: ...lowed To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable check box If the include button is checked all the addresses within the filter range are allowed access to the KL9108 KL9116 all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access to the KL9108 KL9116 all othe...

Page 66: ...Edit dialog box is similar to the New dialog box When it comes up simply delete the old address and replace it with the new one The Default web page name lets the Administrator specify a login string in addition to the IP address that the user must include when accessing the KL9108 KL9116 with a browser For example 192 168 0 126 abcdefg The user must include the forward slash and the string along ...

Page 67: ...er must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Mode is enabled the KL9108 KL9116 refuses ICMP echo request packets To permit browser access to the KL9108 KL9116 click to put a check mark in the Enable Browser check box If browser access is not enabled users will not be able to log into the unit via their browsers To permit...

Page 68: ...nge port attributes 1 Click Attributes on the Customization dialog box The Setting I O Attributes dialog box appears Port numbers are listed in the first column The current attributes for each port are displayed in the second column 2 Double click on a port entry The I O attributes dialog box appears continues on next page ...

Page 69: ...upy The first user to switch to the port has control over the port however up to 32 users may view the video from the port If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the next user to move the mouse or strike the keyboard Share Up to 32 users simultaneously share control over the port Input from the users is placed in...

Page 70: ...k Apply To exit without saving your changes click Cancel Note The Timeout setting applies to all ports on the KL9108 KL9116 Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table below Parameter Explanation Reset on exit Select this check box to reset the KL9108 KL9116 and implement new settings when you log out Following a reset wait...

Page 71: ...ime zone that the KL9108 KL9116 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at To set the year and day use the Calendar graphic Clicking or moves you backward or forward by one year increments Clicking or moves you backward or forward by one month increments In the calendar click on the day To set the time use the 24 hour HH MM SS for...

Page 72: ...e firmware do the following 1 Download the new firmware file to a computer that is not part of your KL9108 KL9116 installation 2 From that computer open your browser and log in to the KL9108 KL9116 see Logging In page 57 3 Click the Firmware icon see Webpage Icons page 59 to open the Firmware configuration dialog box 4 Click Browse navigate to the directory that the new firmware file is in and sel...

Page 73: ...wser to connect to the KL9108 KL9116 and to invoke the OSD Logging In To log in from an Internet browser 1 Open the browser and specify the IP address and Default Webpage name if one has been specified for the KL9108 KL9116 in the URL bar Note If you don t know the IP address and Default Webpage name get it from the KL9108 KL9116 administrator 2 When the Security Alert dialog box appears accept th...

Page 74: ...kers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password...

Page 75: ...hey are in different time zones the device s time is changed to match the computer s time except that the time zone difference is still maintained Click this icon to install new versions of the KL9108 KL9116 s firmware See page 56 for details Note The Firmware icon only displays for users with administrative permission It doesn t appear on the Webpages of users who don t have the proper permission...

Page 76: ...MAC Address displays here Firmware Version Indicates the KL9108 KL9116 s current firmware version level Reset on exit Select this check box to reset the KL9108 KL9116 and implement new settings when you log out Following a reset wait one to two minutes before logging back in This check box is only enabled for users who have administration privileges Note For some changes the Reset on exit check bo...

Page 77: ...rowser Clicking this button allows the user to download the API version of the Windows Client Once a user has downloaded the API program the administrator can turn off browser access API operation is discussed in Chapter 9 In some instances administrators don t want the KL9108 KL9116 to be accessible by browser Clicking this button allows the user to download the API version of the Java Client Onc...

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Page 79: ... Client button with the arrow is for running the AP version of the Windows Client see page 105 for details 2 When the file download security warning dialog box appears click Run 3 If a second security warning dialog box appears click Run again Note 1 If the browser cannot run the file save it to disk instead Then with your browser still open to the KL9108 KL9116 Webpage run the file from your disk...

Page 80: ...the screen border that is closest to the area you want to view and the screen will scroll 3 If Keep Screen Size is not enabled the box is not checked the remote screen is resized to fit the local monitor s resolution 4 If Keep Screen Size is enabled the box is checked the remote screen is not resized If the remote resolution is smaller its display appears like a window centered on your screen If t...

Page 81: ... bar at the top right They are described below starting from the left and moving to the right Log out clicking this button or pressing F8 closes the OSD display and logs you out of the KL9108 KL9116 session Close clicking this button closes the OSD display but does not log you out of the session You can bring the display back with the OSD hotkeys see OSD Hotkey page 85 The Main Page lists all of t...

Page 82: ...ing on the settings that were selected under ID Display see page 85 the Port Number and or the Port Name display at the right of the toolbar Note 1 Click on a free area of the toolbar and drag to move it around the screen 2 When the toolbar displays mouse input is confined to the toolbar area and keyboard input has no effect To carry out operations on the computer connected to the port close the t...

Page 83: ...st accessible port on the entire installation without having to invoke the OSD Click to skip to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The KL9108 KL9116 automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function see page 85 This allows you to monitor their act...

Page 84: ...y switches among all the ports that are accessible to the currently logged on User at regular intervals so that the user can monitor their activity automatically See Scan Select page 85 for information regarding accessible ports Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see page 85 Invoking Auto Scan To start Auto Scanning tap ...

Page 85: ...f the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the computers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys...

Page 86: ...er the Configuration page s Scan Select function see page 85 and displays information about the port port name resolution on line status port access status at the bottom of the panel The number of panels in the array 16 9 4 or 1 can be selected by clicking Show More Ports and Show Fewer Ports on the panel array toolbar If the computer connected to a port is on line its screen displays in its panel...

Page 87: ... You switch to the computer exactly as if you had selected it from the OSD Main screen The panel array toolbar at the lower right of the screen provides shortcut navigation and control of the panel array as described in the diagram below For issues affecting multiple user operation in Panel Array Mode see Multiuser Operation page 72 ...

Page 88: ...SD has not been invoked another user can interrupt Auto Scan Mode by invoking the OSD Panel Array Mode When a user has invoked Panel Array Mode see page 70 all successive users automatically enter Panel Array Mode Panel Array Mode continues until the original user stops it Administrators can override Panel Array Mode Only the user who starts Panel Array Mode can use the Skip Mode see page 69 funct...

Page 89: ...sed in the sections that follow Icon Function Click on the hand icon and drag to move the control panel to another position on the screen Click to open the Hotkey Setup dialog box see page 74 Click to open the Video Options dialog box Right click to perform a quick Auto Sync see page 76 for details Click to open the Message Board see page 79 Click to exit the remote view Space Hover over the space...

Page 90: ...eo and mouse can be performed via hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel The actions performed by the Hotkeys are listed in the left column the currently defined keys that invoke the actions are shown in the column to the right ...

Page 91: ...he non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remot...

Page 92: ...st key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc Video Adjustment You can adjust the placement and the picture quality of the remote screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys see page 75 The following scree...

Page 93: ...tion the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Gamma This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Video Quality Drag the slider bar to adjust the overall Video Qua...

Page 94: ...rings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click OK ...

Page 95: ...to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program does When you click the Message Board icon on the Windows Client Control Panel see page 73 a screen similar to the one below appears ...

Page 96: ...Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occup...

Page 97: ...to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate...

Page 98: ...he F11 key could substitute for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt Tab and F11 F12 Del substitutes for Ctrl Alt Del See Hotkeys page 74 for details on setting up a substitute key Note 1 While any key may be used as a Substitute key you must not use one that is being used as the first position Hotkey for another action 2 When the ...

Page 99: ...con in the Windows Client Control Panel Moving the mouse pointer into the Control Panel and back out again Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 76 for details If performing these actions does not resolve the problem do the following 1 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust mouse page 75 for details 2 Move the local ...

Page 100: ...e OSD Configuration page allows users to set up their own individual working environments The KL9108 KL9116 stores a separate configuration record for each user profile and sets up the working configuration according to the Username that is used to log in ...

Page 101: ...k View Ports page 31 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see Auto Scanning page 68 Key in a value from 0 255 seconds The default is 10 seconds a setting of 0 disab...

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Page 103: ...lable for free download from the Sun Java Website http java sun com 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note 1 If the browser cannot run the file save it to the hard drive Then with your browser still open to the KL9108 KL9116 Webpage run the file from your disk 2 If you use the save to disk method for security purposes you ...

Page 104: ...dows Client is invoked For an explanation of this screen refer to the discussion under Windows Client Main Page page 65 The Java Client Control Panel The Java Client has a hidden control panel located at the bottom center of the screen which becomes visible when the mouse hovers over it The functions of the Control Panel icons are described in the sections that follow ...

Page 105: ...is similar to the Windows Client Video Adjustment dialog box See page 76 for details Keypad Some keyboard combinations cannot be captured and sent to the KL9108 KL9116 In order to implement their effects on the remote system this function provides a one click implementation of some common window control combinations ...

Page 106: ...er left corner of the screen move your local mouse pointer directly on top of the remote pointer and click 2 Move your local mouse pointer over the Java Client Control Panel and click Message Board The KL9108 KL9116 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an Internet chat program allows users to com...

Page 107: ...d are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User Lis...

Page 108: ... before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate so To Hide Unhide the User List panel click on the arrows in the panel sepa...

Page 109: ...n The video resolution of the device connected to the remote port displays directly below the Lock LEDs Switch Screen Mode Clicking this button enables or disables Full Screen Mode By default the Java Client opens in Full Screen Mode About Clicking this button opens the About dialog box which displays the Java Client Version information Click the OK button to close the dialog box Help Clicking thi...

Page 110: ...e Java Client Panel Array Mode Toolbar is shown in the figure below Note When you click Pause the Array stops scanning the ports The button changes to an arrowhead and its caption changes to Resume To resume scanning click the Resume button Hotkey Operation Hotkey operation is the same as for the Windows Client See OSD Hotkey page 85 for details The Configuration Page The Java Client Configuration...

Page 111: ... Webpage A screen similar to the one below appears A maximum of 512 events are stored in the log file To clear the log file click on the Clear Log icon at the lower right of the screen Note The Log File is a temporary file that is erased when the KL9108 KL9116 is turned off or loses power It is recommended that you install the Log Server to backup the contents of the log file ...

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Page 113: ...u want to use as the Log Server open your browser and log into the KL9108 KL9116 see page 57 2 Click the Log Server button at the left of the Webpage to start the Log Server installation program 3 If any security warning dialog boxes appear ignore them and click Run or Open Note If the browser cannot run the file save it to disk instead and run the file from your disk 4 Click Next Then follow the ...

Page 114: ... be specified on the Service Configuration page of the Administrator Utility see page 43 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database The screen is divided into three components A Menu Bar at the top A panel that will contain a list of KL9108 KL9116 units in the middle see The Log Server Main Screen page 103 for details A panel that will contain an E...

Page 115: ...tains three items Add Edit and Delete They are used to add new KL9108 KL9116 units to the KL9108 KL9116 List edit the information for units already on the list or delete KL9108 KL9116 units from the list To add a KL9108 KL9116 to the KL9108 KL9116 List click Add To edit or delete a listed KL9108 KL9116 first select the one you want in the KL9108 KL9116 List window then open this menu and click Edi...

Page 116: ... the one below appears Field Explanation Address This can either be the IP address of the KL9108 KL9116 or its DNS name if the network administrator has assigned it a DNS name Port The port number that was assigned to the Log Server in the KL9108 KL9116 OSD see Log Server page 44 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limi...

Page 117: ...is list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be 1 is the most general 3 is the most specific Start Date Select the date that you want the search to start from The format follows the MM DD YYYY convention as follows 11 04 2005 Start Time Select ...

Page 118: ...tions Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help Menu click Contents to access the online Windows Help file The help file contains instructions...

Page 119: ...ls The upper List panel lists the KL9108 KL9116 units that have been selected for the Log Server to track see Configure page 99 The lower Event panel displays the log events for the currently selected KL9108 KL9116 the highlighted one if there are more than one To select a KL9108 KL9116 unit in the list simply click on it ...

Page 120: ...e if its Recording check box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the KL9108 KL9116 when it was added to the Log Server see Configure page 99 Port This is the port number that was assigned to the Log Server in the KL9108 KL9116 OSD see Log Server page 44 Connection If the Log Server is connected to the KL9108 KL9116...

Page 121: ...ms are initially downloaded from the browser page After they have been downloaded by the Users the Administrator can disable browser access see page 51 The Windows Client Installation To install the Windows Client on your computer do the following 1 Log into the KL9108 KL9116 with your browser and click the second Windows Client button the one with the arrow A screen similar to the one below appea...

Page 122: ...o to the location on your hard disk that you saved the Windows Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen Note You must have DirectX 7 0 or higher installed on your computer If not the Client program will not load ...

Page 123: ... you don t know the Port number then contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified Click Connect to start the connection When you have finished with your session Click Disconnect to end the connection Message List Lists status messages regarding the connection to the KL9108 KL9116 Switch to Remote View Once contact with a KL91...

Page 124: ...ut before you switch to remote view There are two entries on the Tools Menu Keyboard and Config They are explained in the sections that follow Keyboard Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard The Hotkey Setup Screen appears This is essentially...

Page 125: ... the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled the check box is cleared the remote screen is resized to fit the resolution of your local monitor If Keep Screen Size is enabled the check box is selected the remote screen is not resized If the remote resolution is smaller its display appears as a window centered on your s...

Page 126: ...n dialog box appears 2 Key in a valid Username and Password and then click OK The program attempts to connect to the selected KL9108 KL9116 unit While it does so you can check the Message List window for status messages regarding the operation s progress 3 Once contact with the KL9108 KL9116 has been established the Switch to Remote View button becomes active Click it to connect to the KL9108 KL91...

Page 127: ...e system s video output is captured and displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to page 63 for details ...

Page 128: ... that comes up specify a location on your hard disk to save it to Starting Up To connect to the KL9108 KL9116 do the following 1 Open a command line window and change to the directory where the Java Client file KL9108main jar or KL9116main jar is at 2 From the command line issue the following command java jar KL9108main jar or java jar KL9116main jar Note You must install Java version 1 4 2 or hig...

Page 129: ... must be specified correctly as part of the IP address The system administrator may change the string from time to time to thwart unauthorized access attempts Be sure you have the correct string when you attempt to connect After you establish a connection a Login dialog box appears 4 Provide a valid Username and Password and then click OK Once the authentication procedure completes successfully th...

Page 130: ...KL9108 KL9116 User Manual 114 Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Refer back to page 87 for details ...

Page 131: ...an three seconds Mouse and or keyboard not responding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it back in again Sudden loss of network connection due to local reset of KL9108 KL9116 Close your KL9108 KL9116 connection Wait approximately 30 seconds and log in again Mouse Pointer Confusion If you find the display of two mouse pointers local and...

Page 132: ...keyboard is set to a non English national language layout you must set the remote computer s keyboard layout to English IP and MAC address filters do not work with the Java Client IP and MAC address filters only work with the Windows Client We recommend using the Default Web page name see page 49 as a means to enhance the overall security of the KVM switch Problem Resolution The Log Server program...

Page 133: ...ync 1 Use the AutoSync feature see Video Adjust ment page 76 to sync the local and remote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page 75 to bring them back in sync 3 If the two methods described above fail to resolve the problem use the Toggle Mouse Dis play function see page 75 Part of the remote window is off my monitor If Keep Screen Size se...

Page 134: ... mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv outp...

Page 135: ...d to the KL9108 KL9116 s ports not on the computer you are using to access the KL9108 KL9116 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 2000 Set the mouse speed to the middle position set t...

Page 136: ...el Printers and Other Hardware Mouse Pointer Options Windows ME Windows 95 Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this Windows NT Windows 98 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 ...

Page 137: ... 16 x SPHD 15 Female Yellow Power 1 x 3 Prong AC Socket External Mouse 1 x 6 pin Mini DIN Female Green LAN 1 x RJ 45 Female Black PON 1 x DB 9 Male Black Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Port Selection 2 x Pushbutton LCD Power 1 x Pushbutton LCM Adjustment 4 x Pushbutton LEDs On Line 8 Green 16 Green Selected 8 Orange 16 Orange Power 1 Blue Num Lock 1 Green Caps Lock 1 ...

Page 138: ...60 Hz 1A Power Consumption 120V 31W 230V 39W Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 17 1 kg 17 3 kg Dimensions L x W x H 70 5 x 48 2 x 4 4 cm 19 1U 70 5 x 48 2 x 4 4 cm 19 1U Function KL9108 KL9116 ...

Page 139: ...are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 5 Seconds Scan Skip Mode All Scan Duration 10 Seconds Screen Blanker 0 Minutes disabled Beeper On Accessible Ports F Full For all Users on all Ports ...

Page 140: ...their defaults do the following 1 Power off the KL9108 KL9116 and remove the power cord from the power socket 2 Remove the cover from the KL9108 KL9116 3 Using a jumper cap short the jumper labeled J18 on the mainboard 4 Replace the power cord and power on the KL9108 KL9116 5 When the front panel LEDs flash power off the KL9108 KL9116 and remove the power cord from the power socket again 6 Remove ...

Page 141: ...rack mount kit for 68 105 cm racks To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount the switch according to the instructions that begin on page 13 With an Easy Installation kit one person can mount the switch To install the Easy Installation kit do the following 1 Remove the standard L brackets and t...

Page 142: ...g material is visible Remove the packing material before installing the unit as shown in the diagram below 3 Attach the left and right easy installation mounting rails to the inside of the rack The flange that supports the switch will be to the inside Rear Attachment Sliding Bracket Support Flange Slide Bar Rear Flange Front Flange LEFT RAIL RIGHT RAIL ...

Page 143: ... the rack until the flanges make contact with the rack then screw the rear flanges to the rack 4 Slide the switch onto the support flanges Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack only tighten the screws part way Phillips I head M4 x 6 ...

Page 144: ...ar of the switch tighten the screws all the way 6 Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly See page 19 for opening and closing procedures 7 After determining that the switch is properly lined up and operating correctly finish up by fully tightening down the partially tightened front attachment screws inserted in Step 4 Phillip...

Page 145: ...key Key opens the OSD Toolbar which allows you to control the KL9108 KL9116 from within the captured port See The OSD Toolbar page 66 for details Supported KVM Switches The following is a list of supported KVM switches that can be used when configuring a cascaded installation KH88 CS 88A CS 138A CS 9134 CS 9138 Note The KL9108 KL9116 OSD port list does not display ports for cascaded KVM switches A...

Page 146: ...han ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LI...

Page 147: ...can Duration 85 Setting the Scan Interval 68 B Basic Operation 19 Beeper 85 Browser General Dialog Box 60 Logging In 57 Operation 57 C Clear Name List 54 Closing the Console 23 Configuration Page Java Client 94 Local Console 37 Windows Client 84 Console Closing 23 Opening 19 Opening Together 21 Separate Opening 19 Control Panel Java Client 88 Windows Client 73 Corrupt Password 124 Customization Se...

Page 148: ... 11 L LCD OSD Adjustment Settings 26 Buttons 25 Configuration 25 List Function 32 Local Console 29 Administration Page 39 Configuration Page 37 Log Page 38 Main Page 31 Lock Key LEDs 73 93 Log File 95 Log Page 38 Log Server Configure 99 Events 100 Installation 97 KN9108 KN9116 Main Screen 103 Main Screen 98 Maintenance 102 Menu Bar 99 Options 102 Search 100 Settings 44 Starting Up 98 Logging In 57...

Page 149: ...Port names 34 Port operation Java Client 94 Windows Client 66 Port Selection 27 Manual 27 Powering Off and Restarting 27 Q Quick View Ports 31 R Rack mounting Optional 125 Standard 13 RADIUS 46 Rear View 11 Reset on exit 54 60 Reset Values 54 S Safety Instructions General iv Rack Mounting vi Save Settings Reset on exit 54 Scan Duration 85 Select 85 Screen Blanker 85 Security Settings 49 Setting th...

Page 150: ...rmware 56 User Management 40 User Notice iii V Video Adjustment Java Client 89 Windows Client 76 W Webpage Buttons 61 Icons 59 Layout 59 Windows Client 2 Activating the OSD 63 AP Config 109 AP File Menu 108 AP Installation 105 AP Login 110 AP Operation 111 AP Tools Menu 108 Control Panel 73 Hotkeys 74 108 Message Board 79 OSD Toolbar 66 Troubleshooting 117 Video Adjustment 76 Windows client 63 ...

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