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Answering system
Setting your system to automatically answer calls
An example of a 4-line answering system setup
If you have four phone lines and many extensions, you can set up the auto
attendant to answer up to three simultaneous calls. You can set up the
fourth line to ring as a private direct line to a single extension by excluding
all others in the
Ring group
(page 17).
Line 1: Auto attendant (2 rings)
Line 2: Auto attendant (2 rings)
Line 3: Auto attendant (2 rings)
Line 4: General mailbox (4 rings, all but one extension excluded)
Select the answer mode
When the telephone is idle, press
ANSWER ON
for
the desired line.
Press or to scroll to the desired answer mode
(
Ans->Gen MB only
,
Ans->Auto att
,
Ans->Annc only
or
No answer
). Press
MENU/
ENTER
to select the mode. To
exit without making changes, press
EXIT
.
Answering system capacity
You can record up to five new announcements to have different
announcements for each line. Each announcement can be up to two minutes.
The announcements of auto attendant, general mailbox and announce only
answer mode all require system memory to record, so we suggest recording
brief announcements in order to leave more space for messages.
The maximum recording time of all handsets and base is 180 minutes.
The actual recording time depends on individual message characteristics.
Individual messages can be up to three minutes. Messages remain available
for review until you delete them.
If the system memory is full, the screen displays
Message full
, and you
cannot record new messages until old ones have been deleted. Check
remaining system space frequently to maintain availability of space for
incoming messages.
NOTE:
You cannot record an announcement when the telephone system is out of space.
You will hear a two-beep alert tone and voice prompt “
Memory is full.
” Please refer to
Remaining space
on page 38.
1.
2.
Ans->Gen MB only
Ans->Auto att
Ans->Annc only
No answer
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