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AT&T CL4939, User Manual

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14

Volume control

Ringer volume

Use the 

RINGER VOL

 switch on the right side of 

the telephone base to set the ringer volume or 
turn the ringer off.

Adjust the 

RINGER VOL

 switch to set the ringer 

volume to off, low, middle or high. When set to off, 
the screen shows  .

NOTE:

 The volume of the priority call tone 

cannot be adjusted. Refer to 

Priority call

 on page 

49 for details.

Handset volume

Use the 

VOL

 switch on the right side of the 

telephone base to adjust the listening volume 
from the handset.

Speakerphone volume

Use the 

VOL

 switch on the right side of the 

telephone base to adjust the listening volume 
from the speakerphone.

Telephone settings

Summary of Contents for CL4939

Page 1: ...User s manual CL4939 Big button big display telephone answering system with caller ID call waiting ...

Page 2: ...rmation you need to install and operate your new AT T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model CL4939 Type Big button big display telephone with answering system Serial __________________________________________________________________ Purchase date ____________________________________________________________ Place ...

Page 3: ...the following items Save your sales receipt and original packaging in the event warranty service is necessary Coiled handset cord Telephone line cord Power adapter Handset Telephone base with mounting bracket installed User s manual Quick start guide ...

Page 4: ...g the telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to Communication devices such as television sets VCRs or cordless telephones Excessive heat sources Noise sources such as a window with traffic outside motors microwa...

Page 5: ...eviewing and dialing a two touch number 28 Deleting a two touch number 29 Directory Directory overview 30 Directory storage 31 Reviewing and dialing a directory entry 32 Deleting a directory entry 33 Caller ID operation Caller ID overview 34 Reviewing call history 37 Returning a call 38 Storing a call history entry in the directory 39 Storing a call history entry in a two touch location 40 Deletin...

Page 6: ...ii FCC and ACTA information 61 Part 15 of FCC rules 63 Limited warranty 64 Technical specifications 66 Index 67 Remote access wallet card 69 ...

Page 7: ...atures 10 two touch memory locations for speed dialing and has a directory that can store up to 25 additional numbers with names This telephone supports caller ID with call waiting service Caller ID services are subscriber services available from your telephone service providers and fees may apply This telephone also features a built in digital answering system that can store approximately 19 minu...

Page 8: ...de page 15 CID Press to display the call history page 37 While using the menu press to scroll through the settings page 15 While reviewing the directory or call history press to scroll down pages 32 and 37 DIR Press to enter the directory page 32 While using the menu press to scroll through the settings page 15 While reviewing the directory or call history press to scroll up pages 32 and 37 SELECT...

Page 9: ...he playback volume page 46 SPEAKER Press to turn on the base speakerphone Press again to end the call page 21 Audio assistTM is a trademark of Advanced American Telephones REPEAT MEMO While the telephone is playing the day and time the current message was received press to go back to the previous message page 46 After the telephone plays the day and time the current message was received press to r...

Page 10: ... reached the end of the directory records There are no call history entries You have reached the end of the call history entries There is no telephone number in the call history entry you dialed There is no telephone number in the call history entry you saved in the directory or two touch memory Beep beep every 15 seconds Message alert tone There are new messages Four high then low pitched beeps P...

Page 11: ... off The answering system is answering a call OR The answering system is being accessed remotely 0 No messages 1 99 Total number of messages and memos During playback the number of the message 0 59 counting Elapsed time while recording a memo A You have accessed the announcement menu AP The announcement you recorded is playing dE All old messages are deleted the message currently playing is delete...

Page 12: ... OR No telephone line cord is connected to the telephone RINGING There is an incoming call NO AC POWER There is no AC power Check the power adapter connection to the telephone and the electrical wall outlet MEMORY FULL The directory is full ONLY 15 ALLOWED The name you entered in the directory is over 15 characters ONLY 24 ALLOWED The number you entered in the directory or two touch memory is over...

Page 13: ...handset cord into the handset jack on the left side of the telephone base Plug the other end into the handset and hang up 1 Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base Plug the other end of the telephone line cord into a telephone wall jack Plug the small end of the power adapter into the POWER jack on the back of the telephone base Plug the lar...

Page 14: ...nada dial 1 866 288 4268 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet You can use this telephone without the power adapter installed In this case the telephone works only to make or answer calls with the handset or adjust the ringer...

Page 15: ...allation To install the telephone base in the wall mount position make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the wall outlet Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down...

Page 16: ... the bundled telephone line cord inside the hole in the center of the telephone bottom Plug the other end of the telephone line cord into a telephone wall jack 3 4 Place the telephone just above the telephone outlet mounting studs Slide the telephone down until the telephone is held securely on the telephone outlet mounting studs Place the handset in the telephone base 5 DSL filter not included is...

Page 17: ... telephone base from the wall mount position to tabletop position follow the steps below Unplug the large end of the power adapter from the electrical outlet Unplug the small end of the power adapter from the POWER jack on the back of the telephone base Slide the telephone base upwards then pull the telephone base away from the wall and remove from the studs 1 2 Unplug the telephone line cord from...

Page 18: ... the handset tab down into the grooves so it settles into position 4 Lift and rotate the bracket and lock it into tabletop position as indicated below 5 Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base Plug the other end of the telephone line cord into a telephone wall jack Place the handset in the telephone base 6 Wall mount position Tabletop positi...

Page 19: ...he large end into an electrical outlet not controlled by a wall switch 7 Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility 8 Telephone line cord DSL filter not included is required if you have DSL high speed Internet service Telephone wall jack Electrical outlet not controlled by a wall switch ...

Page 20: ...or high When set to off the screen shows NOTE The volume of the priority call tone cannot be adjusted Refer to Priority call on page 49 for details Handset volume Use the VOL switch on the right side of the telephone base to adjust the listening volume from the handset Speakerphone volume Use the VOL switch on the right side of the telephone base to adjust the listening volume from the speakerphon...

Page 21: ...l description of the features and your choices Press SELECT or MENU to save your selection and automatically move to the next option When you finish setting features the telephone automatically returns to standby after 30 seconds or you can press FLASH to exit programming immediately Feature summary Default settings are indicated by in the following list Feature options Function SET TIME DATE Set ...

Page 22: ...they were received most recent first LANGUAGE ENGLISH ESPANOL FRANCAIS Choose whether the display text appears in English Spanish or French HOME AREA CODE HAC _ _ _ Set the telephone to recognize calls from your area code Refer to Set home area code on page 19 for details LOCAL AREA CODE LAC 1 _ _ _ LAC 2 _ _ _ LAC 3 _ _ _ LAC 4 _ _ _ Program up to four local area codes that do not require dialing...

Page 23: ... off The telephone beeps every 15 seconds when there are new messages No audible message alert REMOTE CODE 500 Select a three digit number to allow remote access from another telephone away from your home or office Refer to Remote access on page 50 for details NOTE If the remote code you entered is the same as the priority code the telephone plays an error tone when you save it PRIORITY CODE 999 S...

Page 24: ...NU to save the new setting and move to the next option NOTES If the date and time are not set and the telephone is powered up SET CLOCK flashes on the screen The month date and time will be set automatically by incoming caller ID information only if you subscribe to caller ID service provided by your telephone service provider see About caller ID on page 34 Setting the date and time in this menu a...

Page 25: ... area code You can program up to four local area codes For calls outside your area For You dial Enter in step 2 All calls outside your area code 11 digits 1 area code telephone number No local area code Some calls outside your area code 10 digits area code telephone number Area codes that do not require 1 If you dial 10 digits area code telephone number for calls within your own area code include ...

Page 26: ...ss SELECT or MENU to save your setting and move to the next option when you have finished entering local area codes NOTE If you do not need to program local area codes press SELECT repeatedly to set other features 3 Menu setup ...

Page 27: ...ng Use the dial pad keys to enter a telephone number Press REDIAL PAUSE to insert a four second dialing pause Press REMOVE to make corrections Press FLASH to return to idle mode Lift the handset to call OR Press DISPLAY DIAL or SPEAKER to call using the speakerphone Switching between handset and speakerphone To switch from handset to speakerphone during a call Press SPEAKER then place the handset ...

Page 28: ...Press DIR or CID to scroll or press the dial pad keys to find the desired entry see To review directory entries on page 32 Press DISPLAY DIAL The telephone automatically dials the displayed number OR From a two touch memory location Press MEM The screen shows ENTER LOCATION Press a key 0 through 9 to choose the desired entry The telephone automatically dials the number OR From the call history Pre...

Page 29: ...the number automatically OR When the telephone is idle press REDIAL PAUSE to show the last dialed number Lift the handset to call OR Press DISPLAY DIAL or SPEAKER to call using the speakerphone NOTE The screen can show up to 12 digits in the second row So if the last number dialed is longer than 12 digits the screen only shows the last 12 digits 1 2 1 2 12 00AM 11 20 15 8887227702 12 00AM 11 20 15...

Page 30: ...ute Use this feature during a telephone conversation to silence the handset or speakerphone microphone To mute the call During a telephone conversation press MUTE to silence the microphone The MUTE light turns on You hear the other party but the other party does not hear you To un mute the call Press MUTE and resume speaking The MUTE light turns off OR Mute is automatically canceled when you end t...

Page 31: ...s other telephone company subscriber services as described by your telephone service provider The telephone cannot display the caller ID information if another telephone on the same line is in use Make sure all extensions are not in use Temporary tone dialing If you have dial pulse rotary dialing service only use this feature to temporarily switch from dial pulse to touch tone dialing during a cal...

Page 32: ...ER Slowly dial a telephone number using the dial pad keys Wait to hear each key tone and make sure the digit appears on the screen before pressing the next dial pad key NOTE If the telephone is not powered by the supplied power adapter there is a delay when dialing digits To answer a call during a power failure Lift the handset NOTE The screen does not show incoming caller ID information during a ...

Page 33: ...phone number up to 24 digits To backspace and erase a digit press REMOVE To insert a four second dialing pause press REDIAL PAUSE A P appears on the screen Press MEM or SELECT The screen shows ENTER LOCATION Press a dial pad key 0 through 9 to choose the desired two touch memory location for the new entry The screen shows STORED with a confirmation tone and then returns to idle mode NOTES If you e...

Page 34: ... shows the last 12 digits To dial a two touch number Use the following steps to dial a desired telephone number stored in the two touch memory location Follow steps 1 and 2 in To review two touch numbers on this page to find the desired entry Press DISPLAY DIAL to dial using the speakerphone or press DISPLAY DIAL and lift the handset to dial using the handset OR Lift the handset or press SPEAKER P...

Page 35: ...TION You cannot retrieve an entry once you have deleted it Press FLASH to return to idle mode OR When the telephone is idle press MEM SELECT and then MEM When the screen shows ENTER LOCATION press a dial pad key 0 through 9 to choose the desired two touch location The screen shows DELETED with a confirmation tone You cannot retrieve an entry once you have deleted it Press FLASH to return to idle m...

Page 36: ...sistency with information stored through the caller ID features of this telephone Press FLASH while reviewing the directory to exit the directory without saving changes and return to idle mode Character chart Refer to the chart below and use the dial pad keys to enter the letters digits or symbols Press the key repeatedly until the desired character shows on the screen Dial Key Characters by numbe...

Page 37: ...the screen To backspace and erase a character press REMOVE Press SELECT to save the entry The screen shows STORED with a confirmation tone and then returns to the directory Repeat steps 2 through 6 to store more directory entries OR Press FLASH to return to idle mode NOTES If you enter more than 24 digits in a telephone number in step 3 the screen shows ONLY 24 ALLOWED with an error tone If you en...

Page 38: ...e directory the telephone plays an error tone The screen can show up to 12 digits in the second row So if the number is longer than 12 digits the screen only shows the last 12 digits To dial a directory number Use the following steps to dial a telephone number stored in the directory Follow steps 1 and 2 in To review directory entries on this page to find the desired entry Press DISPLAY DIAL The t...

Page 39: ...played Then press DIR or CID to scroll through the entries beginning with this character Press REMOVE entry removal button to delete the displayed entry The screen shows DELETED with a confirmation tone and then returns to the directory Press FLASH to return to idle mode NOTE Directory entries cannot be edited If you need to change an entry you will need to delete the entry and re enter the inform...

Page 40: ...our telephone service provider if You have both caller ID and call waiting but as separate services you may need combined service You have only caller ID service or only call waiting service You don t subscribe to any caller ID or call waiting service You can use this telephone with regular caller ID service and you can use this telephone s other features without subscribing to either caller ID or...

Page 41: ...nally block their names and or telephone numbers Other messages might appear on the screen Refer to Caller ID special messages on page 36 for more information Caller ID information appears on the screen as long as the telephone rings for 30 seconds after the caller hangs up or after the call is answered at another telephone on the same line NOTE If you select COMBINED in REPEATED CALLS see Feature...

Page 42: ...g name in your directory For example If Christine Smith calls her name appears as CHRIS if this is how you entered into your directory How call history works Information about the last 65 incoming calls is stored in the call history The most recent call has the highest entry number For example if two calls have been received the call with the entry number 02 in the call history is the more recent ...

Page 43: ... repeatedly to show the new calls Once the new calls have been reviewed all caller ID entries are shown starting with the most recent OR If you select BY TIME in CALL LIST ORDER see Feature summary on page 15 The screen shows the caller ID entries starting with the most recent call Press DIR or CID to scroll through the caller ID entries Press FLASH to exit and return to idle mode NOTES If you try...

Page 44: ...ng the handset OR If you need to add or remove the area code or a 1 at the beginning of the number do the following Press SELECT repeatedly to scroll through the various dialing formats 1 area code seven digit number seven digit number 1 seven digit number or area code seven digit number Press DISPLAY DIAL to dial using the speakerphone or press DISPLAY DIAL and lift the handset to dial using the ...

Page 45: ...he beginning of the number do the following Press SELECT repeatedly to scroll through the various dialing formats 1 area code seven digit number seven digit number 1 seven digit number or area code seven digit number Press MENU to store the displayed telephone number in the directory The screen shows STORED with a confirmation tone then returns to the call history Press FLASH to return to idle mod...

Page 46: ... shows ENTER LOCATION Press a dial pad key 0 through 9 to choose the desired two touch memory location to save the displayed telephone number The screen shows STORED with a confirmation tone and then returns to the call history Press FLASH to return to idle mode NOTES If there is no telephone number in the displayed call history entry when you press MEM in step 3 the telephone plays an error tone ...

Page 47: ...elephone is idle press CID to enter the call history Press and hold REMOVE The screen shows REMOVE ALL Press REMOVE within three seconds to confirm and delete all records from the call history The screen shows DELETED with a confirmation tone Then the telephone shows CALL LOG EMPTY and plays an error tone then returns to idle mode automatically Once deleted you cannot retrieve the entries OR Press...

Page 48: ...ete them If the recording memory is full the message window displays F Delete some messages to make room for more Voice prompts Each time you press an answering system key the answering system uses voice prompts to guide you Message guard memory for power failure Protects against the loss of messages in the event of a power failure Message window 12 00AM 11 20 15 16 CALLS 5 NEW Answering system ke...

Page 49: ...incoming call after 10 rings and announces Memory is full Enter remote access code The telephone does not record messages and hangs up automatically after waiting for the remote access code for 15 seconds To turn off the answering system To turn the answering machine off and not answer calls Press ANS ON OFF repeatedly until the system announces Answering machine is off The ANS ON OFF light is off...

Page 50: ...ss SELECT The screen shows USE STOP TO END with a long beep Speak towards the microphone MIC on the telephone and maintain a distance of about nine inches You can record an announcement for up to two minutes Announcements shorter than one second are not recorded Press PLAY STOP to end the recording The recorded announcement automatically plays back and then the telephone automatically returns to i...

Page 51: ...outgoing announcement you recorded Follow steps 1 3 in To play the outgoing announcement on this page to play back the current announcement Press DELETE during playback to delete your announcement The telephone announces Deleted with a beep and displays dE on the message window for two seconds The system plays the pre recorded announcement Hello please leave a message after the tone After a beep t...

Page 52: ...ng system announces End of messages NOTE If the date and time are not set see Set date and time on page 18 SET CLOCK flashes on the screen and the answering system announces Time not set before each message Options during message playback To adjust the playback volume to a comfortable level slide the VOL switch To skip to the next message press SKIP ANNC after the telephone plays the day and time ...

Page 53: ...ounces To delete all old messages press DELETE again Press DELETE within three seconds and the system announces All old messages deleted The message window displays dE for two seconds with a long beep to confirm the deletion Once you have removed a message you cannot restore it NOTE If there are no old messages or no messages when you press DELETE in step 1 the telephone announces You have no old ...

Page 54: ...ephone and maintain a distance of about nine inches The elapsed time in seconds 0 59 appears on the message window while recording You can record a memo up to three minutes Memos shorter than one second are not recorded Press PLAY STOP to stop recording The telephone beeps to confirm the recording has finished NOTE If the answering system memory is full when you press REPEAT MEMO in step 1 the ans...

Page 55: ...meone special so you know when they are calling When the person calls he should enter your priority code while the answering system is playing the outgoing announcement The answering system asks the caller to Please wait a moment The telephone then plays the priority call tone for 30 seconds to alert you that a person with a high priority is calling Call intercept While call screening you can lift...

Page 56: ...he answering system announces Remote access mode the number of messages You have XX new messages You have XX messages or You have no messages and then plays the messages automatically Enter the remote commands see Remote commands on this page Hang up to end the call and save all undeleted messages Remote commands Play back all messages 1 Press to play back all messages Play back new messages 2 Pre...

Page 57: ... the system answers the incoming call after 10 rings and announces Enter remote access code The telephone does not record messages and automatically hangs up after waiting for the remote access code for 15 seconds If the recording memory is full the answering system answers the incoming call after 10 rings and announces Memory is full Enter remote access code The telephone does not record messages...

Page 58: ...econds then re install it Allow up to one minute for the telephone to synchronize Disconnect the telephone base from the telephone wall jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the telephone service provider There is no dial tone First try all suggestions in My telephone appears to be dead on this page The ...

Page 59: ...television radio or other appliances might cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the telephone before dialing or dialing from another room in your home with less background noise The telephone does not ring when there is an incoming call Make sure the ringer is on see Ringer volume on page 14 Make sure the telephone line cord and...

Page 60: ...ne cord and the telephone wall jack see Telephone installation on page 7 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters I hear other calls when using the telephone Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the prob...

Page 61: ...unreviewed caller ID entries then entries starting with the most recent call in the call history If you select BY TIME the telephone shows the caller ID entries starting with the most recent call in the call history see Feature summary on page 15 Make sure the area codes are set correctly in the telephone see Set home area code on page 19 and Set local area code on page 19 Reset the telephone See ...

Page 62: ...The answering system does not answer after the correct number of rings Make sure the answering system is on see To turn on the answering system on page 43 When the answering system is on the ANS ON OFF light should be lit If you choose tS 2 4 or tS 4 6 in OF RINGS the answering system picks up incoming calls after two four if you select tS 4 6 rings if there are any new messages When there are no ...

Page 63: ...he caller s voice is very soft the system may stop recording and disconnect the call The messages are very difficult to hear Slide the VOL switch to increase the speaker volume The answering system does not respond to remote commands Make sure you are using the correct remote access code see Feature summary on page 15 Make sure you are calling from a touch tone telephone away from home When dialin...

Page 64: ...the order listed Disconnect the power adapter from the telephone base Disconnect the telephone line cord from the telephone base Wait a few minutes before connecting the power adapter and the telephone line cord to the telephone base Wait for the telephone to synchronize its connection This might take up to one minute 1 2 3 4 Troubleshooting ...

Page 65: ...ces that generate electrical noise for example motors or fluorescent lamps DO NOT expose it to direct sunlight or moisture Avoid dropping the telephone or treating it roughly Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this can damage the finish Retain the original packaging in case you need to ship it at a later date ...

Page 66: ...ad Troubleshooting in this user s manual page 52 If you cannot solve the problem or if the product is damaged refer to Limited warranty on page 64 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this product has user replaceable batteries replace batteries only as desc...

Page 67: ...echnical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular wall jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephon...

Page 68: ...the memory dialing feature doesn t work This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number You must remain on the line and briefly explain the reason for the call before hanging up Pr...

Page 69: ...articular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures Where it can be done safely re orient the receiving radio VCR or television antenna To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment If this teleph...

Page 70: ...working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement P...

Page 71: ...se or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively descr...

Page 72: ...66 Appendix Technical specifications Operating temperature 32 F 122 F 0 C 50 C Power adapter input AC120V 60Hz Power adapter output AC6V 350mA REN 0 7B ...

Page 73: ...ber 32 Dial a number from the call history 38 Dial a two touch number 28 Dialing formats 38 39 40 Directory 30 33 Display dial 23 32 38 Display screen messages 6 DSL filter 7 10 E End a call 21 F Feature summary 15 Flash 25 H Handset tab 9 12 Home area code 19 I Important safety information 60 Indicator lights 4 L Limited warranty 64 65 Local area code 19 M Make a call 21 Memo 48 Menu 15 20 Messag...

Page 74: ...ard 69 Remote commands 50 S Screen angle 8 11 13 Screen icons 5 Speakerphone 21 Speed dial 27 T Tabletop installation 11 Technical specifications 66 Telephone installation 7 Temporary tone dialing 25 Toll saver 17 Tones 4 Troubleshooting 52 58 Two touch memory locations 27 28 V Voice prompts 42 Volume control 14 W Wall mount installation 9 ...

Page 75: ...playback Delete all old messages 3 Call your telephone number then enter your three digit remote access code preset to 500 CL4939 big button big display telephone answering system with caller ID call waiting 2009 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed ...

Page 76: ...merican Telephones 2009 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 4 AT T 09 09 www telephones att com ...

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