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18. Repair and warranty
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Performance parts for repair
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Recommendation of periodic inspection and maintenance (Charged)
The Abbe Refractometer
NAR-2T
is a complicated precision instrument consisting of optical
parts. It is very difficult to detect the cause of a trouble if there is something wrong in the
refractometer. Therefore, repair and adjustment of the
NAR-2T
require special knowledge
of not only optics but also the
NAR-2T
itself.
Do not disassemble or perfrom any repair on the unit other than the basic inspection and
replacement of parts described in this operation manual (unless you have taken the
maintenance course in our company and has been certified).
The warranty of this unit is one year after the date of purchase. Any trouble detected during
the warranty period will be performed without charge. After the warranty has expired, the
cost of repairs will be subject to evaluation. Ask your ATAGO distributor concerning this
matter.
During the warranty period, if a person who has not taken the maintenance course at our
company and has opened and tempered with the components within the casing, the warranty
will be invalidated and a charge for repair will be assessed.
The prism is considered a consumable item. Therefore, any damage to the prism is not
covered under the warranty and is subject to a repair costs.
All instruments received for repair are subject to a possible inspection fee. ATAGO does
not warrant the problems which are caused by user's fault even though the unit is under
warranty.
ATAGO will endeavor to secure the performance parts for repair up to seven years after
manufacturing of this instrument is discontinued. Performance parts are those which are
necessary to maintain the operation of this instrument. However, ATAGO may not be able to
supply all parts due to discontinuation or modifications by our parts manufacturers. Please
understand this matter. Performance part are available through your ATAGO distributor.
We recommend to have your NAR-2T inspected periodically (once in two years, or so) to
ensure years of dependable and accurate use.
Ask your ATAGO distributor for the periodic inspection (charged).
Periodic inspection includes:
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Inspection, confirmation, and replacement of performance parts
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Inspection and adjustment of span
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Replacement of desiccant
ATAGO CO., LTD.
When asking about repair or other matters, be sure to notify us of the serial
No. of your NAR-2T.
