Chapter 4: Troubleshooting
4-6
Q5. How do I share folders in the network?
If you want to access shared network files, ensure that the network computer’s
files are shared on the network. For more details, refer to the section
Sharing
files over the network
.
Q6. There is too much lag while I am watching an online media
website.
• Slow connection or high Internet traffic may cause this problem. Try
watching the online media during off-peak hours.
• You may have limited bandwidth usage on your network. Contact your
Internet Service Provider (ISP) to inquire about increasing your bandwidth
for your network connection.
Q7. Why do I encounter network lag when I use Internet media
services such as Internet radio and TV stations?
Depending on the streaming situation or network stability/traffic, you might
need to wait for a few minutes to use the Internet media services.
Q8. If I have a “Domain network, can I use O!PLAY GALLERY?
O!Play Gallery does not officially support streaming from a domain server or
a computer attached to a domain. While it is certainly possible, our technical
support will be unabled to provide assistance regarding this configuration.
Contact your domain administrator or Microsoft Support for assistance.
Q9. Can I access other online media websites?
No. You can only access the online media services offered on your ASUS
O!PLAY GALLERY Media Player. Please note that the content is constantly
added and updated. Visit the ASUS website for the latest information.
Q9. Can I connect to the network via both wired and wireless
connections.
No, you cannot connect to the network using both wired and wireless
connections.
Operation/function failure
Q1.
An operation/function failed on my media player. What can I do?
• Disconnect the AC adapter from the power source, then plug it in again.
• Disconnect the AC adapter from the power source, then plug it in again.
Disconnect the AC adapter from the power source, then plug it in again.
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