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Astria.US.com

126823-01C

4

SAFETY

Continued

1.  This appliance is only for use with the 

type of gas indicated on the rating 

plate. This appliance is not convert-

ible for use with other gases. 

2.  Do not place propane/LP supply 

tank(s) inside any structure. Locate 

propane/LP supply tank(s) outdoors 

(propane/LP units only).

3.  If you smell gas

• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; 

do not use any phone in your build-

ing

• immediately call your gas supplier 

from a neighbor’s phone. Follow the 

gas supplier’s instructions

• if you cannot reach your gas sup-

plier, call the 

fi

 re department

4.  This heater shall not be installed in a 

bedroom or bathroom.

5.  Before installing in a solid fuel burn-

ing 

fi

 replace, the chimney 

fl

 ue  and 

firebox must be cleaned of soot, 

creosote, ashes and loose paint by a 

quali

fi

 ed chimney cleaner. Creosote 

will ignite if highly heated. A dirty 

chimney 

fl

 ue may create and distrib-

ute soot within the house. Inspect 

chimney 

fl

 ue for damage. If dam-

aged, repair 

fl

 ue and 

fi

 rebox before 

operating appliance.

6.  Do not burn solid-fuel in a 

fi

 replace 

in which a vent-free appliance is 

installed.

7. If appliance has glass doors, never 

operate this appliance  with glass 

doors closed. Any glass doors shall 

be fully opened when the appliance is 

in operation. If you operate appliance 

with doors closed, heat buildup inside 

fi

 replace will cause glass to burst. Make 

sure there are no obstructions across 

openings of 

fi

 replace.

8.  To prevent the creation of soot, fol-

low the instructions in 

Cleaning and 

Maintenance

Page 35

.

9.  Before using furniture polish, wax, 

carpet cleaner or similar products, turn 

appliance off. If heated, the vapors 

from these products may create a white 

powder residue within burner box or on 

adjacent walls and furniture.

10. This appliance needs fresh, outside 

air ventilation to run properly. This 

heater has an Oxygen Depletion 

Sensing (ODS) safety shutoff system. 

The ODS shuts down the appliance if 

enough fresh air is not available. See 

Air for Combustion and Ventilation

Page 6

. If heater keeps shutting off, 

see 

Troubleshooting

Page 37

.

11. Do not run appliance

• where 

fl

 ammable liquids or vapors 

are used or stored

• under dusty conditions

12. Do  not use this appliance to cook 

food or burn paper or other objects.

13. Do not use this room heater if any 

part has been exposed to or under 

water. Immediately call a quali

fi

 ed 

service technician to inspect the room 

heater and to replace any part of the 

control system and any gas control 

which has been under water. 

14. Do not operate appliance if any log 

is broken. Do not operate heater if a 

log is chipped (dime-sized or larger). 

15. Turn appliance off and let cool before 

servicing, installing or repairing. Only 

a qualified service person should 

install, service or repair appliance.

16. Make sure the remote is set to the 

OFF position when you are away 

from home for long periods of time. 

17. Operating appliance above eleva-

tions of 4,500 feet may cause pilot 

outage.

18. To  prevent performance problems, 

do not use propane/LP fuel tank of 

less than 100 lb. capacity (propane/

LP units only).

19. Provide adequate clearances around 

air openings.

Summary of Contents for Triflame18EN

Page 1: ...SI Z21 11 2 Exception DO NOT install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs This is an unven...

Page 2: ...t er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on Page 6 of...

Page 3: ...ids WARNING Thisproductcon tainsand orgenerateschemicals known to the state of California to cause cancer or birth defects or other reproductive harm IMPORTANT Read this owner s manualcarefullyandcomp...

Page 4: ...e 8 To prevent the creation of soot fol low the instructions in Cleaning and Maintenance Page 35 9 Before using furniture polish wax carpet cleaner or similar products turn appliance off If heated the...

Page 5: ...cy MA 02269 UNPACKING 1 Remove logs and appliance base assem bly from carton s COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS These appliances are approved for installation in the US state of Massachusett...

Page 6: ...r proper combustion and ventilation Exhaust fans some fireplaces clothes dryers and some fuel burning appliances draw air from the house to operate You must provide adequate fresh air for these applia...

Page 7: ..._ volume of space x 20 Maxi mum Btu Hr the space can support Example 2560 cu ft volume of space x 20 51 200 maximum Btu Hr the space can support 3 Add the Btu Hr of all fuel burning appliances in the...

Page 8: ...12 of the floor on the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA...

Page 9: ...sture to the air Although this is beneficial installing appliance in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation Page 6...

Page 10: ...to If Using Mantel If not using a mantel follow these instructions You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be a...

Page 11: ...ow all minimum clearances shown in this manual NOTICE Ifyourinstallationdoes not meet the minimum clear ances shown you must do one of the following operate the logs only with the flue damper open rai...

Page 12: ...ve heater base from fireplace 5 Drill holes at marked locations using 3 16 drill bit 6 Attachbase throughholesinbacksidepan els of base to fireplace floor using masonry screws provided in hardware pac...

Page 13: ...r to allow proper gas volume to heater Ifpipeistoosmall undue loss of volume will occur Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach f...

Page 14: ...trol valve and equip ment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig 3 5 kPa will damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve...

Page 15: ...escribed below Lo cate the battery power supply It is the black box with the red and black wires Locate the control module see Figure 17 Connect the battery power supply to the control module by plugg...

Page 16: ...fy logs Only use logs supplied with appliance or as identified for use with the appliance as shown in Figure 28 Page 18 1 Place rear log 1 on base assembly as shown in Figure 22 Log will fit over righ...

Page 17: ...7 onto top middle log 6 and front log 3 matching peg on bottom of top right log 7 with hole on top middle log 6 and hole in top right log 7 with peg on front log 3 see Figure 26 4 Place front log 4 on...

Page 18: ...ructed Do not modify logs Only use logs supplied with appliance or as identified for use with the heater as shown in Figure 21 Page 16 1 Place the rear log 1 on base assembly as shown in Figure 29 Log...

Page 19: ...inst the front of the middle log The notch in the end of the front right log will fit around the grate bar See Figure 32 Metal Pin Metal Pin 5 Place the left top back log 5 on top of the rear log Matc...

Page 20: ...ng Log 8 Figure 37 Final Assembly TimberOak 18 24 30 LOG PLACEMENT It is very important to install the logs exactly as instructed Do not modify logs Only use logs supplied with appliance or as identif...

Page 21: ...the grate bar See Figure 41 5 Place the left back top log 5 on top of the rear log 1 Match the rectangular peg on top of the left side of the rear log 1 with the rectangular hole on the bottom of the...

Page 22: ...ight log 9 and square peg on the top of the front right mid log 8 with the square hole on the bottom of the top right log 9 7 10 Place the right rear top log 10 on top of the right rear chunk log 7 as...

Page 23: ...tructed Do not modify logs Only use logs supplied with heater or as identified for use with the heater as shown 1 Place bottom ember log on base as sembly as shown in Figure 50 The log should fit over...

Page 24: ...heprojection on the right front log 5 Place the right crossover log onto the rear log and the right front log as shown in Figure 54 The right crossover log has notches in the bottom that will line up...

Page 25: ...plate as shown in Figure 58 Figure 57 Installing Log 1 3 Place the front left log 3 onto the base assembly between the middle log and the grate The back of the front left log will rest against the fro...

Page 26: ...of the left top back log See Figure 62 Figure 61 Installing Log 5 Figure 62 Installing Log 6 7 Place the right crossover log 7 on top of the middle log and rear log as shown in Figure 63 Match the rou...

Page 27: ...lied with this log set Platinum Bright Embers give a bright glow appearing as hot coals Should embers need replacing see Parts Page 44 Platinum Bright Ember placement Add embers to front flat burner G...

Page 28: ...WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow t...

Page 29: ...ot respond to associated zone function To activate any command the backlight for the screen must be on and the command must be touched before the backlight goes off Powered via four AAA sized batterie...

Page 30: ...ion will resume MODES OF OPERATION OPERATION MODES MANUAL OFF MANUAL ON THERMOSTAT with optional PRO GRAM Mode The modes may be cycled in the order above by touching the MODE Zone or pressing the MODE...

Page 31: ...d TIME PROG Zone Current day indicator and current time is displayed FLAME Zone Blank THERMOSTAT ON LCD Displays MODE Zone THERMO and ON are displayed ROOM TEMP Zone Measured tempera ture is displayed...

Page 32: ...d same as Thermostat Mode Continuous Standing Pilot only Intermittent Pilot Ignition IPI Spark to Pilot not allowed Pilot flame will remain ON when Main Flame Cycles ON and OFF To enter Program Setup...

Page 33: ...ture will operate in MANUAL ON THERMOSTAT ON mode and PROGRAM ON modes If the room tem perature reaches 95 deg F or greater the transmitter will automatically change to MANUAL OFF mode and send a MANU...

Page 34: ...OFF button 3 UP button 4 DOWN button With this control it is possible to turn on the fire turn off the fire and control the flame level NOTE The touch pad includes a red LED display light If the LED r...

Page 35: ...r for dust and dirt see Figure 73 3 Blow air through the ports slots and holes in the burner 4 Check injector holder located at end of burner tube again Remove any large particles of dust dirt lint or...

Page 36: ...ssure in of water Max 10 5 W C Min 5 W C TRIFLAME24EP Rating Variable 28 000 39 000 Btu Hr Type Gas Propane LP Ignition Electronic Manifold Pressure 8 W C Inlet Gas Pressure in of water Max 14 W C Min...

Page 37: ...o connections at the back of the battery housing where the red and black wires are connected Set the multimeter to DC voltage initiate the ignition sequence and observe the volt age while the system i...

Page 38: ...tubing Keep igniter cable dry 9 Replace wire harness including igniter cable 10 Replace ODS pilot assembly 11 Replace ODS pilot assembly 12 Replace control module 13 Ground cable from control valve w...

Page 39: ...be hand tight plus 1 4 to 1 2 turn You should not be able to loosen the thermocouple at the control valve with your hand Check the thermocouple terminal connection at the control module If it is loose...

Page 40: ...deactivated 1 Short in touch pad wiring 1 Batteries are weak LOW BAT TERY is shown in remote display 1 Fully open equipment shutoff valve 2 Check batteries and replace if needed Batteries in the powe...

Page 41: ...rner system off 1 More than one burner system is present and operating on the same frequency 1 Replace control module 1 Follow Pairing instructions on Page 33 to re pair remote to control module 2 Rep...

Page 42: ...ner see Cleaning and Maintenance Page 35 or replace burner orifice 2 Replace damaged burner 3 Replace gas regulator 1 Checkburner s fordirtanddebris If found clean burner s see Clean ing and Maintenan...

Page 43: ...leak See Warning state ment at top of page 2 Control valve or gas control defec tive 1 Foreign matter between control valve and burner 2 Gas leak See Warning state ment at top of page 1 Optional Hand...

Page 44: ...RTS REMOTE MODELS TRIFLAME18EN TRIFLAME18EP TRIFLAME24EN TRIFLAME24EP 8 7 6 5 3 2 1 22 21 20 19 18 17 14 25 13 12 11 10 10 9 24 15 16 23 26 4 Cat No Model F0102 TriFlame18EN F0103 TriFlame18EP F0108 T...

Page 45: ...Burner 1 15 J5416 Venturi Tube 1 16 J3547 Nut 10 24 Captive Washer 1 17 J8081 Bracket Caution Decal 1 18 J6581 Module Control Board 1 19 J5199 Air Shutter 1 J5200 Air Shutter 1 20 J4721 Orifice Elbow...

Page 46: ...e designed to fit For example the first log for a 24 inch burner system will include a circled 1 and also a 24 The circled 1 indicates this is the first log to be installed The 24 indicates this log b...

Page 47: ...r Replacement Parts on Page 51 of this manual 1 2 3 4 7 5 6 KEY NO PART NUMBERS DESCRIPTION QTY RichOak18 RickOak24 RichOak30 1 J6661 J6666 J6666 Bottom Ember Log 1 1 2 J6662 J6667 J6667 Rear Log 2 1...

Page 48: ...e 51 of this manual 1 2 3 4 5 6 7 8 KEY NO PART NUMBERS DESCRIPTION QTY ScarletOak18 ScarletOak24 ScarletOak30 J6151 J6152 J6153 Log Set 1 1 J5658 J6173 J6173 Rear Log 1 1 2 F2839 J6168 J6168 Bottom L...

Page 49: ...mberOak18 TimberOak24 TimberOak30 1 J6405 J6412 J6420 Rear Log 1 1 2 J8178 J6509 J6513 Middle Log 2 1 3 J6407 J6414 J7585 Front Left Log 3 1 4 J8179 J6510 J8219 Front Right Log 4 1 5 J8220 J6511 J6511...

Page 50: ...esternTimber24 ID WesternTimber30 ID 1 1 F2817 WT 12 F2818 WT 04 F2819 WT 20 Back Bottom Log 1 2 F2820 WT 11 F2821 WT 03 F2822 WT 19 Middle Bottom Log 1 3 F2823 WT 09 F2824 WT 01 F2825 WT 17 Front Lef...

Page 51: ...numbers of your appliance ready You can also visit our web site at Astria US com REPLACEMENT PARTS See Pages 44 50 for a complete replacement parts list Use only parts supplied from the manufacturer...

Page 52: ...fety hazards FIREPLACE HOOD BLACK Cat No F1764 Model GA6050 For all models Helps deflect heat away from mantel or wall above fireplace Fits openings 28 to 48 wide VOLCANIC STONE Cat No 80L42 Model FDV...

Page 53: ...___________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________...

Page 54: ...___________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________...

Page 55: ...e damage to the Product will produce excessive temperatures and could result in a re hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions pr...

Page 56: ...al distributor for fireplace code information Printed in U S A 2014 Innovative Hearth Products P N 126823 01 Rev C 08 2016 1508 Elm Hill Pike Suite 108 Nashville TN 37210 Astria US com Record the foll...

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