Z4 DataTraq
11
What do I do if …
My Z4DataTraq won’t turn on
The most likely cause is that the
Z4 DataTraq’s batteries are completely flat, perhaps because you left it
turned on for an extended period. Turn the Z4 DataTraq off, and
connect it to its Homebase for an hour or two, making sure that the
green
CHARGE
indicator is on. Then, while the Z4 DataTraq is still
plugged into the Homebase, turn it on. If it works now, the batteries are
flat, and the unit needs to be recharged properly (i.e. overnight) before
you can use it.
The display shows “Ascii code:”
If you didn’t mean it to display this
message, you can return the unit to normal operation simply by pressing
the Z4 DataTraq’s
ENTER
key. Otherwise, this prompt lets you enter
any ascii character by entering its character number – for instance, if
you enter
036
at this prompt, you’ll input a $ symbol. See page 17 for a
complete list of ascii character numbers.
I get rubbish on my computer screen when downloading
Most likely,
you’ve changed computers, or someone has “fiddled” with the settings
on the Z4 DataTraq. Make sure that
Function 02
is set correctly, and
that suitable delays are set using
Function 05
. You’ll probably have to
call our service department for help with this one.
My Z4 DataTraq won’t scan any barcodes
Check that the wand or
scanner is properly plugged in, then press the “push to read” switch –
does the wand or scanner “light up”? Try scanning a different barcode
label – perhaps this one is dirty or damaged. Check that
Function 01
is
set to read this type of barcode. Check that there is no template set with
Function 26
. Again, you might have to call our service department for
help.
The display says “memory is full”
You’ll probably see this message if
you normally use your unit as a fixed reader. The Z4 DataTraq is
designed to both output the barcodes that you scan, and to store them in
memory. When you’ve stored all that will fit into memory, the
Z4 DataTraq will display this message.
Function 19
will clear memory,
but only do this if you don’t need the data stored in memory.
There’s a funny square on the bottom right of the display
This is the
“low battery” indicator - it means that you need to recharge the
Z4 DataTraq’s batteries by plugging it into the Homebase.
