Trouble Shooting Guide
Display is Flashing “E5”
Possible Causes
Possible Remedies: (Unplug stove
fi
rst when possible)
1. The stove automatically
fl
ashes "E5" when turned on
The T-stat sensor has come unplugged form the control
board. Check to see if the sensor is unplugged. If the sensor
is not unplugged then the sensor is damaged or has a
short. If the sensor is damaged or has a short it will need
to be replaced.
4. The hopper is out of Pellets.
Re
fi
ll the hopper.
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is closed
so that the hopper safety switch will activate. Check the
wires leading from the hopper safety switch to the control
panel and auger motor for secure connections. Use a
continuity tester to test the hopper safety switch; replace
if necessary.
6. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger shaft
inspection plate in the hopper so that you can see the
auger shaft. Gently lift the auger shaft straight up so that
the end of the auger shaft comes up out of the bottom
auger bushing. Next, remove the two nuts that hold the
top auger biscuit in. Then rotate the bottom end of the
auger shaft up towards you until you can lift the shaft out
of the stove. After you have removed the shaft, inspect
it for bent
fl
ights, burrs, or broken welds. Remove any
foreign material that might have caused the jam. Also,
check the auger tube for signs of damage such as burrs,
rough spots, or grooves cut into the metal that could have
caused a jam.
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn the shaft is jammed on
something. If the motor will not turn, the motor is bad.
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes:
Possible Remedies: (Unplug stove
fi
rst when possible)
1. Air damper open too far for ignition.
Push the air damper in closer to the side of the stove for
startup. In some situations it may be necessary to have the
damper completely closed for ignition to take place. After
there is a
fl
ame, the damper can then be adjusted for the
desired feed setting.
2. Blockage in igniter tube or inlet for igniter tube.
Find the igniter housing on the backside of the
fi
rewall. The
air intake hole is a small hole located on bottom side of the
housing. Make sure it is clear. Also, look from the front of
the stove to make sure there is not any debris around the
igniter element inside of the igniter housing.
3. The burnpot is not pushed completely to the rear of the
fi
rebox.
Make sure that the air intake collar on the burnpot is
touching the rear wall of the
fi
rebox.
4. Bad igniter element.
Put power directly to the igniter element. Watch the tip of
the igniter from the front of the stove. After about 2 minutes
the tip should glow. If it does not, the element is bad.
5. The control board is not sending power to the igniter. Check the voltage going to the igniter during startup. It
should be a full current. If the voltage is lower than full
current, check the wiring. If the wiring checks out good,
the board is bad.
28
Summary of Contents for Ashley AP5660
Page 33: ...Wiring Diagram 33 ...
Page 35: ...Notes ...
