Using Supplementary Features for More Efficiency
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Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want to be able
to switch back and forth between the two.
In an enquiry call you can use the brokering
1)
function to switch back and forth between an enquiry call
party and the party on hold. Brokering is possible with both internal and external subscribers. You can
also broker between conference parties as a group and an enquiry call party.
Transferring a Call Partner
You want to put your call partner through to someone else.
With the enquiry call function you can connect your call partner with someone else. You can connect in-
ternal external subscribers with one another.
Note
If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention
to the person still on hold. If you pick up the receiver during the continuous
ringing, you will be reconnected with your call partner.
1) Depending on the type of system, this function is called "brokering" or "2nd call"
To broker: Press the Menu key repeatedly until the display shows "BROKER-
ING".
BROKERING
Press the "BROKERING" Foxkey.
Your call partner changes. The other call party is put on hold.
To terminate the current connection: Press the END/correction key.
The call party is disconnected. You are connected with the party on hold.
Press the Menu key repeatedly until the display shows "ENQUIRY CALL".
ENQUIRY CALL
Press the "ENQUIRY CALL" Foxkey.
Your original call partner is put on hold.
Enter the other party's phone number.
The other party is called.
Connecting with notification: Wait until the person has answered the call.
Announce the call party.
Put the handset on-hook.
Your call partner and the other party are now connected with each other.
– or –
Connecting without notification: 1. Wait for the ringing tone, then hang up.
The other party is then called directly by your original call partner.
Note
Recall: If the other party does not answer, the call comes back to your phone.
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