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Scan Do® HD User’s Manual
Scan Do® HD
Troubleshooting
• Are any of the green LEDs lit on the front panel? If not, check to make sure that
the AC power cord is connected and plugged into the AC wall outlet and the
power switch on the rear panel is On.
• Check to make sure that the computer is properly sending out a DVI-D or
analog RGB signal by plugging the monitor directly into the computer’s video
output.
• It is important for most PC's with a DVI output to have the DVI monitor
connected at the time the PC is booted. When using the Scan Do HD with a
PC having a DVI output, make sure the Scan Do HD's DVI input is connected to
the PC's DVI output and the Scan Do HD is On
before
the PC is booted. Failure
to do so may cause the PC to fail to recognize a DVI monitor is connected and
shut off all DVI signalling from the DVI output of the PC.
• Press the TEST button to see if you get color bars on the SDI outputs. If you do
get color bars, then the problem is related to your input signal. Check the items
mentioned in the above bullet. If you do not get color bars, the problem is
related to your output.
• When using a laptop, try turning off the laptop’s LCD screen and having the
video signal output through the external port only.
• The colors on your SDI monitor will never exactly match the colors on your
computer monitor because each of these devices reproduce color differently.
It is also likely that the color temperature of each monitor is set differently.
• Check to make sure that Fiber Optic Output is turned On by pressing the
ALTERNATE FUNCTION button and then the FIBER button. The factory default
setting is off.
For additional support, please visit artel.com or scandohd.tv
Nothing seems to be working
There is no video on the DVI
Loop-thru or the SDI outputs
The color on the TV monitor is
different than the computer
monitor
There is no fiber optic output
