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WARRANTY AND LIABILITY LIMITATIONS AND DISCLAIMER
LIMITED WARRANTY
Sentrol, Inc. warrants to the purchaser that under normal use and service, its products will be free
from defects in material and workmanship as follows: Control Panels and accessories - 24
months from date of manufacture; Sensors and accessories - 60 months from date of manufac-
ture. Sentrol, Inc.’s warranty obligation is limited to repairing or replacing (at Sentrol, Inc.’s sole
option) equipment which has been, during the warranty period and not more than thirty 30 days
after discovery, reported to Sentrol, Inc. as defective in material or workmanship and is so found
to be by Sentrol, Inc. upon inspection. For the purposes of this Warranty, Purchaser refers to
wholesale purchaser, installer and retail purchaser. Retail purchaser must, however, in the case
of defect, contact the person or entity who installed and maintains the product who in turn should
contact Sentrol, Inc. in accordance with the terms of this Limited Warranty.
Examination and repair or replacement of such equipment will be performed at Sentrol, Inc.’s.
facilities located in Hickory, North Carolina with no charge to purchaser for service time expended,
except as otherwise stated in this Warranty Limitations and Disclaimer. Equipment to be
examined, replaced or repaired at Sentrol, Inc.’s facilities must be returned to Sentrol, Inc. by
purchaser within the warranty period, insurance and transportation charges prepaid. Prior to the
return of the equipment, wholesale purchasers or installers shall obtain a return authorization
number from Sentrol, Inc.’s Customer Service Department. Retail purchasers are to contact the
person or entity who installed and maintains the product. Under no circumstance Sentrol, Inc. will
be responsible for expenses or labor incurred in removing and reinstalling its products from the
retail purchaser’s location. If examined equipment is found not to be defective or is not for some
other reason within the warranty coverage, Sentrol, Inc.’s service time expended will be charged
to purchaser.
Purchaser shall be responsible for all maintenance, service, replacing expendable parts, making
minor adjustments and performing operating checks, all in accordance with procedures outlined
in Sentrol Inc.’s operation manual. This Warranty shall not apply to any product failure that results
from purchaser’s failure to properly maintain, service, adjust, inspect and test the product in
accordance with Sentrol, Inc.’s operation manual.
WARRANTY LIMITATION AND EXCLUSION
The repair or replacement of any product under this Warranty Limitation and Disclaimer shall in
no event extend the term of the warranty beyond the original term set forth herein.
Sentrol, Inc. will have no further warranty obligation under this agreement if the equipment is
subject to tampering, abuse, misuse, electronic disruption, negligence, accident, flood, fire, acts
of God, improper installation, application or programming, improper maintenance or repair,
alteration, repair or installation by an unauthorized installer or repair facility, improper storage,
transportation or handling, or if purchaser fails to perform any of the procedures set forth in the
manual, and/or instruction sheet; specifically, the equipment must have been installed in
accordance with the instructions and operated in accordance with the instructions. In particular,
the unit must be programmed for regular test and the tests must be conducted on a regular basis,
but no less often than once per week.
This Warranty does not apply to components or parts manufactured by any person or entity other
than Sentrol, Inc.
Any repair or replacement of product within this Warranty must be performed by Sentrol, Inc.
