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Arrive ViewPoint 2240, User Manual

The User Manual for the state-of-the-art Arrive ViewPoint 2240 is available for download, completely free of charge, from our website. Ensure optimal usage of this high-tech device by accessing our comprehensive manual, featuring easy-to-follow instructions and valuable tips. Enhance your experience with the ViewPoint 2240 with our user-friendly manual, downloadable at manualshive.com.

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Copyright © 2014 Arrive Systems, Inc. All rights reserved.

26

6.7  About 

The

 About

 tab provides information about the application. 

If there are no current updates, the application displays “ViewPoint is up to date”.

Figure 15: Desktop Client - About - No Updates

If any update of application exists, 

Install Update

 is visible automatically. 

To Install updates:

• 

Click on 

Install Update.

• 

A new window appears showing new updates and its description. 

• 

Click on 

Install

. The updates get installed.

• 

The application restarts. 

Note:

 Updates can be installed only from the Desktop Client.

Summary of Contents for ViewPoint 2240

Page 1: ...User Manual ViewPoint TM 2240 AVP 2240 804 001 ...

Page 2: ...at they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 12 Lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the PC and or from the power socket Thi...

Page 3: ...lass A digital units Compliance with these requirements provides a reasonable level assurance that your use of this product in a residential environment will not result in harmful interference with other electronic units This equipment generates uses radio frequencies and if not installed and used according to the instructions found in the user manual may cause interference harmful to the operatio...

Page 4: ...onnecting any cable grasp the plug do not pull the cable 13 Do not clean this unit with chemical solvents this might damage the finish Use a clean or dry cloth 14 Do not attempt to modify or fix this unit Contact qualified ARRIVE service personnel when any service is needed 15 Condensation will form when any surrounding temperature changes suddenly Disconnect the cables from the PC then leave this...

Page 5: ...MANUAL EVEN IF ARRIVE OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ALL TRADEMARKS AND INFORMATION ARE OWNED BY THE RESPECTIVE OWNERS OF THE TRADEMARKS AND INFORMATION WHETHER ACKNOWLEDGED OR NOT IN THIS MANUAL ARRIVE DOES NOT CLAIM ANY OWNERSHIP OF ANY TRADEMARK OR TRADENAME MENTIONED IN THE INFORMATION EXCEPT FOR THE ARRIVE TRADENAMES ARRIVE ARRIVE FACEPOINT ARRIVE INFOPO...

Page 6: ...uirements 10 2 5 Product information 11 2 6 Software features 11 2 7 Technical features 11 3 Setting up the unit 12 3 1 Backend infrastructure pre requisites 12 3 2 Connecting the unit 12 4 Before you begin 14 5 Power on behavior 15 6 Configuring the unit using Desktop Client 17 6 1 ViewPoint Recorder 17 6 2 Matterhorn Server 19 6 3 Classroom Location 20 6 4 Viewpoint Web Manager 21 6 5 User Setti...

Page 7: ...1 ViewPoint Recorder 30 7 2 Matterhorn Server 30 7 3 Classroom Location 31 7 4 ViewPoint Web Manager 31 7 5 User Settings 32 7 6 Repository 32 7 7 Modules 34 7 8 About 34 8 Recorder 35 9 Content Manager 40 10 Player 44 11 Manage and Replay the recorded session Matterhorn Server 45 12 Web Manager 45 13 References 53 ...

Page 8: ...uct overview Arrive ViewPoint is a fully featured High Definition Rich Media Capturing System that transforms communication and collaboration dynamics within and beyond today s classrooms meeting rooms training rooms and conference rooms The hardware and software components work in synergy to record audio and visual components of the presentation or lecture for perpetual archival and the ability t...

Page 9: ...Port to support S Video Component Video Analog Audio 1 Video Input 1 HDMI Loop Out 2 Video Input 1 HDMI Camera Input 3 Video Input 2 Breakout Port to support S Video Component Video Analog Audio 4 Video Input 2 HDMI Loop Out 5 Video Input 2 HDMI Presentation Input 6 USB 3 0 ports 7 DVI I port 8 HDMI output port 9 Network Port 10 USB 2 0 ports 11 RS232 Port for Camera Control 12 Audio Output 13 Mir...

Page 10: ...19v 6AOutput 19v 6A Power Consumption 2 3 Package contents 1 ViewPoint Appliance 1 Power Cable Power Cable Adapter 2 BreakOut Cable 1 Wall 1 Rack Mounting Kit 4 Screws Installation requirements Requires Arrive EM Server EMS software for scheduling and central management 2 4 Operating requirements Power requirements Input 100 240 V 50 60 Hz 0 5a Output 19v 6A Power consumption 70 120w Operating tem...

Page 11: ...arty LMS in Matterhorn domain Enables scheduled recording via Opencast Matterhorn server v1 3 v1 4 Built in web interface for remote unit management and local downloading of recorded videos Integrates with ViewPoint Web Manager that can centrally manage all the connected ViewPoint units recording power ON OFF status 2 7 Technical features Dual video inputs that support HDMI S Video and component v...

Page 12: ... unit as per requirement Ensure all the safety guidelines for mounting the unit is followed Arrive ViewPoint requires the audio and video inputs to be connected to the specified ports for the optimum and expected performance Please note that improper selection of input ports may result in uncertain or no output Sample connection guidelines 1 Connect a display monitor to the DVI I or HDMI port of t...

Page 13: ...2 HDMI input port of unit For S Video Component and Composite video connections use the RCA breakout cable R Y Y B Y which is shipped with the unit You can use a DVI to HDMI adapter to connect your DVI Camera to HDMI input port of unit Note If the connections to Video Input 1 and Video Input 2 are interchanged the audio may not get recorded properly The diagram below shows a sample connectivity sc...

Page 14: ...ws remote unit management and enables local downloading of recorded videos Before you use the AVP Control Console to configure the appliance please ensure that the remote machine and the appliance belong to the same network the IP address of the appliance is registered in the domain using Desktop Client to access the appliance type the IP address of the unit avpcontrol The setup screen for both AV...

Page 15: ...he IP address of the unit in the network Refer to Section 6 1 ViewPoint Recorder for more details The subsequent configuration settings can be altered using the AVP Control Console or Web Manager At first power on the unit boots up and the End User License Agreement EULA screen is displayed Figure 3 EULA Acceptance Click on Accept Agreement The Desktop Client setup screen is displayed upon license...

Page 16: ...f the connections to Video Input 1 and Video Input 2 are interchanged the audio may not get recorded properly The subsequent power on displays the Recording Screen on the Desktop Client as shown below You can click on to navigate to the setup screen Figure 5 Subsequent Power ons Recording Screen ...

Page 17: ...rver the administrators can reserve the IP address on DHCP server for the appliance based on its MAC address As mentioned in the above sections if the network hosts a DHCP server the IP address and other network details are populated directly one time behavior If a DHCP server is not existing in the network the details need to be populated manually The ViewPoint Recorder tab allows user to configu...

Page 18: ...h the AVP Control Console IP Enter the subnet mask if the addressing mode is Static otherwise the subnet mask is fetched from the DHCP server Subnet Enter the gateway address if the addressing mode is Static otherwise the default gateway address assigned by the DHCP server is retained Gateway Enter the IP address of DNS server if the addressing mode is Static oth erwise the DNS server address is f...

Page 19: ...tab requires the user to configure the following fields User Inputs Field Name Enter the URL of Matterhorn server http 192 168 1 90 8080 Host URL Enter the Matterhorn service user account Default matterhorn_system_account Username Enter the password of Matterhorn account Default CHANGE_ME Password Note The unit is always registered with Matterhorn Server If the Matterhorn service user account is c...

Page 20: ...r Click on Load Host URL The Building Location Floor and details are Populated from the Arrive Edgeless Media server Select the room need Based on your selection the Room Name field is populated The schedule for the room will be fetched from the server Room Name The Classroom Location tab requires the user to select a venue room from the existing Arrive Edgeless Media server Note The schedule fetc...

Page 21: ...e ViewPoint Web Manager As mentioned the Viewpoint Web Manager is an optional tab and is enabled only if central monitoring of units is required Refer to Section 6 7 Modules for more details on enabling this option Figure 9 Desktop Client Viewpoint Web Manager Enter the IP address of the web manager Host URL Enter the Username if existing Username Enter the Password if existing Password Note By de...

Page 22: ... 9600 It cannot be altered Baud Rate Select the camera input type from the list Available HDMI Direct HDMI cable S Video RCA Breakout Cable Component Camera Input Select the resolution of the camera from the list Camera Resolution Select the input type for input 2 Available HDMI Direct HDMI cable S Video RCA Breakout Cable Component Screen Input Select signal resolution and signal type interlaced ...

Page 23: ...y must be set to the same value Repository The Repository tab allows the user to define the location for storing the recordings The recordings can be stored in local or shared drives NFS CIFS Select Local This indicates that the recordings are stored locally in the unit Enter the location By default the Username and Password are deactivated Figure 11 Desktop Client Repository Local Select the prot...

Page 24: ...ent Repository CIFS Note The Content Manager always reflects the contents of the currently selected repository So repository changes should be made thoughtfully When the network repository is accessed ensure that high speed network connection exists The response will take a longer time when compared to local repository ...

Page 25: ...le for set up When Classroom Location is enabled the schedules are synchronised from the Arrive Edgeless Media Server Further enabling schedule recording automates the recording process Figure 14 Desktop Client Module Tab Every time a server integration is enabled it is treated as a new set up No prior configuration will be reflected For example let us assume that integration with EMS was enabled ...

Page 26: ...lays ViewPoint is up to date Figure 15 Desktop Client About No Updates If any update of application exists Install Update is visible automatically To Install updates Click on Install Update A new window appears showing new updates and its description Click on Install The updates get installed The application restarts Note Updates can be installed only from the Desktop Client ...

Page 27: ...Copyright 2014 Arrive Systems Inc All rights reserved 27 Figure 16 Desktop Client About Install Updates Figure 17 Desktop Client About Install Updates ...

Page 28: ...he same network The IP address of the appliance is registered in the network using Desktop Client To access the appliance type IP address of the unit avpcontrol The access is secured Enter the login name and the password Default Login admin Default Password admin Figure 18 Login Page AVP Control Console On authentication the AVP Control Console homepage is displayed Figure 19 Home Page AVP Control...

Page 29: ...0 AVP Video Preview To Change Password Click on Enter the current and new password Click on Save Figure 21 Change Password To LogOut Click on You are re directed to Login Page The setup interface for both AVP Control Console and Desktop Client is almost identical except that the application updates cannot be installed on the unit from the About Tab refer to Section 6 8 About ...

Page 30: ...ol Console to setup configure the unit is shown in the images below For steps and more details refer to Section 6 Configuring the Unit using Desktop Client 7 1 ViewPoint Recorder Figure 22 AVP Control Console ViewPoint Recorder 7 2 Matterhorn Server Figure 23 AVP Control Console Matterhorn Server ...

Page 31: ...opyright 2014 Arrive Systems Inc All rights reserved 31 7 3 Classroom Location Figure 24 AVP Control Console Classroom Location 7 4 ViewPoint Web Manager Figure 25 AVP Control Console ViewPoint WebManger ...

Page 32: ...Copyright 2014 Arrive Systems Inc All rights reserved 32 7 5 User Settings Figure 26 AVP Control Console User Settings 7 6 Repository Figure 27 AVP Control Console Repository Local ...

Page 33: ...Copyright 2014 Arrive Systems Inc All rights reserved 33 Figure 28 AVP Control Console Repository NFS Figure 29 AVP Control Console Repository CIFS ...

Page 34: ...es Figure 30 AVP Control Console Modules 7 8 About The About tab of the AVP Control Console provides current information about the application No information about the application updates or interface to Install Updates is provided Figure 31 AVP Control Console About ...

Page 35: ... The recording tab can be initiated and monitored from the Desktop Client AVP Control Console and Web Manager if available Desktop Client When the unit is powered on the recording page is displayed by default Press the Record button to initiate the recording Figure 32 Desktop Client Recording Screen To stop the recording press the Stop button ...

Page 36: ...done after recording is initiated The boxes can be left blank The recording screen provides an interface to control the camera left right up and down change the Camera Zoom increase decrease and Camera Presets 1 to 6 When integrated with Arrive Edgeless Media Server and automatic recording is enabled the recording for the schedule fetched from the EM Server is automatic The subject and the present...

Page 37: ...right 2014 Arrive Systems Inc All rights reserved 37 Figure 34 Desktop Client Automatic Recording The schedule can be cancelled even 2 minutes prior to commencement Figure 35 Desktop Client Schedule cancel ...

Page 38: ...ds of the session The Stop button is active only after 10 seconds Figure 36 Desktop Client Automatic Recording Terminate AVP Control Console When the unit is accessed from the AVP Control Console after authentication the recording page is displayed by default Home page Figure 37 AVP Control Console Automatic Recording Page ...

Page 39: ...l Console Recording Progress The recording initiated from the Desktop Client or Web Manager is reflected in the AVP Control Console in real time Likewise if a recording initiated at AVP Control Console is terminated by a Desktop Client or Web Manager the same is reflected in the console Note When recording is managed through AVP Control Console preview is not available and Camera management is not...

Page 40: ...ace allows the user to Play Delete or Publish the recording Accessing Content Manager from Desktop Client Click on from the Recording Page Figure 40 Desktop Client Content Manager The saved recordings are listed with details like Date of recording Date Session subject Subject Presenter name Presenter These values are populated from the Matterhorn server when the recording is scheduled from the Mat...

Page 41: ...the server The user can select the recording and click on Publish to upload the recording to Matterhorn server Failed You can Play Delete or Publish the session Play the Recording Select the recording Click on Play Button The Player is enabled and the file is played Refer to Section 10 Player for more details Delete the Recording Select the recording Click on Delete Button Confirm the deletion The...

Page 42: ... the Content Manger of the AVP Control Console These functions are executed in the same way as from the Content Manager of the Desktop Client They garner the same response and effect In addition you can Download the recorded session from the Content Manager of AVP Control Console Download the Recording Select the recording Click on Download Button The file is downloaded to the default browser fold...

Page 43: ...he two HD video files are converted to a single mp4 video file If recommended browsers are not use the conversion may be incomplete or distorted Please refer to the list of recommended browsers prior to conversion Figure 42 AVP Control Console Convert Again In case the file does not play properly the file needs to be re converted From the Player homepage click on Convert Again for a re conversion ...

Page 44: ...ted at the top right corner of the screen The Player is enabled and the file is played Figure 43 Player You Can Delete or Publish the recording from the Player The Volume control of the playback can be adjusted and the playback can be stopped at any instance Note It is mentioned earlier that recordings can be downloaded from the Content Manager of AVP Control Console The recording is downloaded to...

Page 45: ...ngs and runs a workflow to prepare the recording for publish The Matterhorn server also executes processes to extract the text from the presentation and segment the recording based on the presentation slides Once the recording is published you can watch it View the Recording from Matterhorn server Open the Matterhorn server Click on Go to Admin Tools Click on Finished Tab Check for the recording C...

Page 46: ...ger must be registered in the ViewPoint Web Manager Tab These configurations can be performed from the Desktop Client or AVP Control Console Please refer the Modules and ViewPoint Web Manager sections for more details When accessed user authentication is prompted Default Login admin Default Password admin Figure 45 Login Page Web Manager On authentication the homepage is displayed Figure 46 HomePa...

Page 47: ...in grey unit is not reachable for example power off Status Indicates the progres of recording start time elapsed time Monitor Arrive ViewPoint Recorder Management Connects to the unit display through Virtual Network Computing VNC and displays the virtual view of the recording Video Preview Connects to the AVP Control Recorder Start Stop Recording Restart the application Shutdown the unit Actions a...

Page 48: ...b Manager Start Recording The Status button changes to red The timer shows the Start time of the recording and the Time elapsed The recording cannot be stopped before 10 seconds The Stop button is inactive for that period Note The Action Tools and Remote Control options are disabled Figure 49 Web Manager Ongoing Recording ...

Page 49: ...s reserved 49 Click on Stop Recording button to stop recoding Figure 50 Web Manager Stop Recording Restart Application Click on Restart Application button Figure 51 Web Manager Restart Application To confirm Click on OK The application restarts ...

Page 50: ...t shuts down Remote Control Click on Remote Control The unit details are displayed If Active Management Technology AMT is not configured in the unit BIOS the following screen is displayed Click on OK Figure 53 Web Manager Remote Control No AMT If Active Management Technology AMT is configured in the unit BIOS the following can be performed on the unit Power On Power Off and Restart ...

Page 51: ...On successful connection the IP address of the unit along with the current contents from unit display is displayed on the Web Manager screen The preview is closed automatically after 60 seconds During in period Video Preview button is disabled This preview window can be closed manually before 60 seconds has elapsed Note To access video preview Java has to be enabled The required guidelines are ava...

Page 52: ...available on the screen Click on Content Manager or Settings and do the configuration as required Figure 56 Web Manager Video Preview Recorder Click on Recorder to connect to the AVP Control Console from the web manager Figure 57 Web Manager AVP Control Console You can configure and the handle the unit as required Refer to 6 Configuring the Unit using AVP Control Console for more details ...

Page 53: ... Distribution to both progressive download and streaming servers User interface to engage with content including slide preview slide segmentation content based search For more information on the Matterhorn server refer http opencast org matterhorn For successful integration with Arrive InfoPoint and avail the complete functionality of Classroom Location and automatic recording refer to This docume...

Page 54: ...day often within minutes to an hour of receipt Answers come directly from an experienced ARRIVE technical support specialist involving members of our software development team whenever necessary Support inquiries may include requests for help with any aspect of the software s implementation installation configuration testing troubleshooting You may also request help to meet unique requirements spe...

Page 55: ...nd applications that ARRIVE provides directly or through an authorized ARRIVE Business Partner as part of a customer s solution Arrive CarePoint Support Coverage Care Plans Category CarePoint Service Coverage Outside of CarePoint Service Cov erage Additional Resources Installation and Upgrades Clarification of any installation or upgrade steps troubleshooting problems encountered during installati...

Page 56: ...rt and export tools Exporting data from third party software or validating formatting it for you so that it can be imported into your ARRIVE product Creating your data definition files or mappings for data import Importing data into a third party product Usage and configuration questions on third party products Training Your ARRIVE authorized Business Partner ARRIVE Professional Services ARRIVE Tr...

Page 57: ...r supported network infrastructure is otherwise working Troubleshooting connectivity to ARRIVE Server environment Troubleshooting internet connectivity Troubleshooting other connectivity issues that exist outside of your ARRIVE product Assistance with unsupported networks Installation troubleshooting or configuration of network WAN LAN security cards cabling hardware software Training Your own IT ...

Page 58: ...ight 2014 Arrive Systems Inc All rights reserved 58 www arrivesys com Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Toll Free 1 844 427 7483 USA Canada Fax 1 510 281 7546 Email info arrivesys com ...

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