Armstrong
International
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international.com
HW-400-EN V2.6
© Armstrong International, Inc.
Designs, materials, weights and performance ratings are approximate and subject to change without notice.
Visit
armstrong
international.com for up-to-date information.
ABH Boiler —
15 year limited warranty period. Armstrong will repair or replace units defective in workmanship or materials during the
first 15 months from the Warranty Start Date. During months 16 through the seventh anniversary, Armstrong will repair or replace a unit
having failed due a leaking heat exchanger due to defects in workmanship or materials. From the seventh anniversary of the Warranty
Start Date to the fifteenth anniversary, Armstrong will repair or replace a unit having failed due a leaking heat exchanger due to defects in
workmanship or materials at a cost to purchaser equal to the following percentages of the manufacturer’s list price for a complete boiler
in effect at the date of replacement.
Year of Claim:
8–10
11–13
14–15
% to be paid by purchaser:
35%
45%
55%
This warranty only extends to ABH boilers used in a closed loop heating applications that have been properly installed in accordance with
Armstrong’s installation instructions. Use of the ABH boiler as a potable water heating application voids this warranty and coverage shall
be as represented in the 10 year ABH water heater warranty.
ABH Water Heater—
10 year limited warranty period. Armstrong will repair or replace units defective in workmanship or materials during
the first 15 months from the Warranty Start Date. During months 16 through the fifth anniversary, Armstrong will repair or replace a
unit having failed due a leaking heat exchanger due to defects in workmanship or materials. From the fifth anniversary of the Warranty
Start Date to the tenth anniversary, Armstrong will repair or replace a unit having failed due a leaking heat exchanger due to defects in
workmanship or materials at a cost to purchaser equal to the following percentages of the manufacturer’s list price for a complete water
heater of like capacity and model in effect at the date of replacement.
Year of Claim:
6–7
8–9
10
% to be paid by purchaser:
35%
45%
55%
Indirect Water Heater—
This limited lifetime warranty covers the stainless steel tank, stainless steel heat exchanger, and component
parts for leakage or other malfunction caused by defects in material or workmanship. In addition to the general exclusions above, this
warranty excludes excessive use, and does not apply in non-residential use. If this product is used other than for single family housing,
the unit will carry a 10 year warranty on tank and one year on parts . In such cases (where the 10 year warranty applies), during the sixth
through the tenth anniversary of the Warranty Start Date, replacements will be at a cost to the purchaser equal to the following percentages
of the manufacturer’s list price for a complete indirect water heater of like capacity and model in effect at the date of replacement.
Year of Claim:
6–7
8–9
10
% to be paid by purchaser:
35%
45%
55%
Safety Warning:
Water heaters are heat producing appliances. To avoid injury from an overheated outer jacket, care should be taken to
avoid unnecessary human contact with the jacket and then only with proper precautions, including protective gear. No materials should
be stored against the jacket. Under no circumstance should flammable materials such as gasoline or paint thinners be used or stored in
the vicinity of the heater or where fumes could reach the heater.
PROCEDURES FOR WARRANTY SERVICES REQUESTS
At the time a claim is filed, the purchaser must present a copy of the original sales receipt or the invoice number on which the appliance was
purchased from Armstrong. If, at the time of a request for service the purchaser can not provide a copy of the of the original sales receipt or
the warranty card registration, the warranty period for the product shall the be deemed to have commenced thirty (30) days after the date
of manufacture (based on the product serial number) and NOT the date of installation. All alleged defective or malfunctioning parts must be
returned to Armstrong via trade channels or directly to Armstrong; on receipt Armstrong will, if all warranty conditions are satisfied, provide
replacement parts or repairs. Claims must be submitted in writing (a) within 30 days of the last day of the applicable warranty period, or (b)
within 30 days of manifestation of the the condition or occurrence giving rise to the claim, whichever is earlier.
Designs, materials, weights and performance ratings are approximate and subject to change without notice. Visit
armstrong
international.com for up-to-date information.
