EN
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any responsibility over damages caused by the use of such products. Should you need to decalcify your appli-
ance, please follow the instructions which come with the decalcifying product.
TROUBLESHOOTING
PROBLEMS
CAUSE
SOLUTIONS
The coffee maker does not
supply boiling water for
tisanes
Air has probably entered the
circuit and deactivated the
pump.
Make sure the tank is properly inserted and
that the water is not below the minimum level.
Repeat the operations described in the
“Preliminary phases for use” paragraph.
The coffee maker does not
supply steam.
There is little water and the
pump does not suck it up.
The steam exit hole on the
dispenser wand is clogged.
Use a pin to unclog the wand.
Make sure the water level in the tank is
normal.
Coffee overflowing from
the edges of the filter ring
Probably an excess amount
of ground coffee has been
placed in the filter ring
preventing the filter ring from
being correctly tightened into
its housing.
The outlet hole of the filter
containing the grounds is
obstructed.
Repeat the operation placing the correct
quantity of coffee in the filter.
Residues of coffee grounds have remained
on the seal.
Clean the seal with a toothpick or a sponge.
Clean the filter holder by using Ariete’s
COFFEE CLEAN pads. If the problem persists
after carrying out the above operations, go to
an Authorized Assistance Center.
Clean the obstructed hole of the filter with a
pin.
The coffee is not supplied
or flows too slowly.
It is possible that the scarce
outflow of coffee also depends
on the insufficient emission
of water from the perforated
showerhead type disc in the
filter ring housing. In fact it
is possible that after a few
months of use, fat or lime
residues can obstruct the disc.
The tanks is not inserted
well. Fit the tank securely by
pushing it as far as it will go.
There is little water and the
pump does not suck it up. Fill
the tank.
The coffee blend is ground too
fine, or excessively tampered.
Check the filter containing the ground
coffee. If the holes are blocked they should
be cleaned using a small brush or using a
suitable tool. Let boiling water run through
the filter holder to dissolve or remove any
possible residue of coffee or impurity. For
best results, use COFFEE CLEAN pads
following the instructions given inside the
package.
Operate the machine without the filter ring,
allowing the water to flow.
If water is still not flowing uniformly through
each hole, please contact your nearest
Authorised Service Centre to have your
appliance cleaned.
Try using coarser coffee blends. Tamper
coffee inside the filter using less pressure.
The coffee is too watery
and cold.
The blend has been ground
too coarsely.
A more finely ground blend must be used to
obtain a more concentrated and hotter coffee.
Anyhow, this problem is easily solved thanks
to the Thermocream® system, which always
guarantees hot coffee accompanied by a
reach cream, even with coarsely ground
beans.