MANUALE D’USO ROUTE - rev. 2 – 10/01
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14 GENERAL CONDITIONS OF SALE
ACCEPTING ORDER
The order is deemed to be accepted: a) through our order confirmation b) by returning a copy of the
customer's order signed by us to indicate our acceptance. Any departure from these conditions and any
verbal agreement will be deemed to be valid only if they are accepted by us in writing. The purchaser
forgoes the right to raise objections based on any type of verbal agreement. Our offers and quotations are
not binding and may be modified. Measurements, weights, drawings and reproductions are not essential
parts of the order unless this is specifically stated in writing.
SUPPLIES AND DELIVERY TIMES
Only the supply and delivery dates set out in our order confirmation are binding. The delivery time that we
indicate shall be calculated from the moment in which all the details required for meeting the order have
been settled. Unavoidable interruptions to work or other cases of force majeure, including decisions by public
authorities, procurement difficulties, lack of raw materials, labour disputes, etc, shall, if prompt notification
thereof is given, entitle us to put back delivery dates without this giving entitlement to claim any sort of
compensation. Without our explicit consent, orders that have been confirmed in writing may not be cancelled
either wholly or in part even if deliveries are late. Any order accepted by our agents or representatives is not
binding until it has been formally approved by us. Our agents and representatives are not entitled to collect
any sort of payment until they are authorised so do in writing by ourselves. Any other payments are made at
the purchaser's risk. If the goods have still not been collected seven days after the agreed delivery date the
invoice for the goods will be issued and payment will fall due subject to the agreed conditions.
CARRIAGE OF GOODS.
If the method of carriage of goods is not specified in the order documents or agreement, we shall dispatch
the goods in the manner that we deem to be most appropriate. We also reserve the right to dispatch goods
from places other than our premises. For carriage-paid goods the purchaser must take out insurance to
cover carriage and the relative amount will be charged in the invoice.
COMPLAINTS.
Complaints of any type must be made upon receiving the goods and within on week of discovering the
defect. Complaints about incomplete orders or deterioration during transit must be made to us immediately
and all the proofs of the irregularity must be collected in order to substantiate any claims against the carrier.
WARRANTY.
Specifications, dimensions and any other information contained in our catalogues is to the best of our
knowledge accurate. However, the above information is merely illustrative and is subject to modification
without warning. In all cases we reserve the right to at any moment make any changes to our products that
we deem to be appropriate and such changes shall not entitle the purchaser to make any claims against us.
All drawings remain our exclusive property and may not be passed on to third parties or be reproduced
without our written approval.
APPROVAL TESTING: the purchaser is entitled to request that the pumps be tested on our premises. Such
testing must be requested in good time before the pumps are due to be dispatched and shall be conducted
using the instruments in our possession. The cost of the test shall be agreed with our Sales Department in
writing. The purchaser will be given ten days' advance notice of the test date. The test will be conducted on
this date even if the purchaser (or his official delegate) is absent and they will be informed of the results- If
the results are satisfactory, the pump shall be deemed to have been approved.
DURATION OF WARRANTY: Argal manufactures its products from first-class materials, uses qualified
personnel and tests the different production stages. Between six and nine months from the date of
installation Argal undertakes to examine any defective parts and to promptly replace any faulty parts free of
charge if it is responsible for the fault. Such faults must not be due to wear, inexpert use or carelessness on
the purchaser's part, fortuitous events or force majeure. The warranty period is shortened to three months if
the machines work continuously twenty-four hours a day. Even machines that are under warranty must be
sent to Argal carriage paid. Once the machines have been repaired they will be returned to the purchaser
carriage forward. The replaced parts remain the property of Argal and must be returned to Argal. The una
warranty is voided: 1a) if the machines have not been properly maintained; 1b) if they have not been used in
accordance with the technical standards set out in the manuals supplied with the delivery; 1c) if the
machines are dismantled without our prior authorisation; 1d) if the machines are 'mistreated'; 1e) if the
machines are used to circulate liquids in applications that are different from those which have been
specifically approved beforehand by ARGAL.. We shall not be liable for the downtime arising from repairs to
or the replacement of any machines of ours that are under warranty.
