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Limited Warranty
WARRANTY REGISTRATION CARD
Please fill out the warranty registration card on the cover of this manual. Give complete information as requested on the
card, and return to Aqua Vac Pool Cleaners. Any information or questions you may have concerning your Tigershark or this
warranty may be obtained from Aqua Vac Pool Cleaners. No dealer, distributor, or other similar person has any authority
to make any warranties or representations concerning Aqua Vac Pool Cleaners, Inc.’s products or to extend this warranty
beyond the express items contained herein. Accordingly, Aqua Vac Pool Cleaners, Inc. assumes no responsibility for any
such warranties or representations beyond the express items contained in this limited warranty. This limited warranty is
valid and enforceable only in the United States of America on Tigersharks that are owned and operated in the United States
of America. This warranty gives you specific legal rights. You may also have other rights which very from state to state.Your
Tigershark Pool Cleaner has been manufactured, tested and inspected in accordance with carefully specified engineering
requirements. It is warranted to be free from defects in material and workmanship.
This limited warranty includes both parts and labor for the periods above noted and is available only to the original
purchaser (USA only).
EXCEPTIONS AND EXCLUSIONS FROM WARRANTY
The Tigershark must be used with electrical requirements as indicated on the Tigershark Power Supply. Otherwise
damage, defects, malfunctions or other failures of the Tigershark arising from use on electrical supply not as indicated are
excepted and excluded from this warranty.
Defects, malfunctions, failure or damage of the Tigershark caused by improper, unreasonable, or negligent use or
abuse by the consumer, are excluded from this warranty.
If any repair is made on your Tigershark by anyone other than authorized personnel (designated to perform such work)
without first having obtained factory instructions, Aqua Vac Pool Cleaners, Inc., at its sole option, may determine that this
warranty will not apply and that reimbursement for such repair will not be made because of failure to comply with such
factory specified instructions.
Filter cartridges are not covered by this warranty and will be replaced only with your prior approval of the charges.
Any unit that is used outside the continental U.S. is excluded from this warranty. AquaVac Systems shall be held
harmless outside the continental U.S.
INSTRUCTIONS TO OBTAIN WARRANTY REPAIR
To obtain repair of your Tigershark under this warranty, the following procedure must be used:
• Select the nearest Aqua Vac Pool Cleaners Factory Authorized Service Center from the enclosed list and contact
them to make service arrangements.
• Ship the Tigershark, together with two extra photocopies of satisfactory evidence of the purchase date to the Factory
Authorized Service Center with shipping and delivery charges prepaid.
If you are unable to locate a Factory Authorized Service Center, you may call Aqua Vac Pool Cleaners, Inc. at 1-800-
327-0141 for the nearest location or visit our website at www.aquavacsystems.com or www.haywardnet.com.
TERMS
If a warranty claim is made within the warranty period, your Tigershark will be repaired at no charge (parts & labor) and
will be returned to you or the service center freight prepaid.
After the warranty period, repairs will be made only with your prior approval of the charges and the unit will be sent
back to you freight collect.
When requesting warranty repair, PLEASE MAKE CERTAIN to state the serial number inside the main case of
the cleaner.
REPLACEMENT
In the event of a defect, malfunction, or failure of your Tigershark, or any warranted part within the warranty period,
Aqua Vac Pool Cleaners, Inc, may at its sole option and own expense, replace the Tigershark or any warranted part, with
another new or factory rebuilt identical or reasonably equivalent unit or part, in lieu of repairing the defect.
MODEL
WARRANTY PERIOD
COVERAGE
TigerShark
1 - Year
Parts & labor on complete unit,
TigerShark 2
1 - Year
power train, motor unit,
TigerShark 2 Plus
1 - Year
and power supply, excluding
TigerShark Plus
3 - Years
filters.
TigerShark QC
3 - Years
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