30
Troubleshooting Procedures
6. Control valve stalled in
regeneration
7. Control valve does
not regenerate
automatically when
REGEN button is
depressed and held
8. Control valve does
not regenerate
automatically but
does when REGEN button
is depressed
9. Time of day flashes on
and off
a. Motor not operating
b. No electric power at outlet
c. Defective transformer
d. Defective PC board
e. Broken drive gear or drive cap
assembly
f. Broken piston retainer
g. Broken main or regenerant piston
a. Transformer unplugged
b. No electric power at outlet
c. Broken drive gear or drive cap
assembly
d. Defective PC board
a. By-pass valve in bypass position
b. Meter connection disconnected
c. Restricted/stalled meter turbine
d. Defective meter
e. Defective PC board
f. Set-up error
a. Power has been out more than two
hours, the transformer was
unplugged and then plugged back
into the wall outlet, the transformer
plug was unplugged and then
plugged back into the board or the
NEXT and REGEN buttons were
pressed to reset the valve.
a. Replace motor
b. Repair outlet or use working outlet
c. Replace transformer
d. Replace PC board
e. Replace drive gear or drive cap
assembly
f. Replace drive cap assembly
g. Replace main or regenerant piston
a. Connect transformer
b. Repair outlet or use working outlet
c. Replace drive gear or drive cap
assembly
d. Replace PC board
a. Put bypass valve in normal operation
position
b. Connect meter to PC board
c. Remove meter and check for
rotation or foreign matter
d. Replace meter
e. Replace PC board
f. Check control valve set-up procedure
a. Reset the time of day
