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Limited Warranty Statement:
Products manufactured by Canature WaterGroup Inc., (AQUA FLO) are warranted to the original
user only to be free of defects in material and workmanship for a period as specified below. This
warranty only applies to the original purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel reactors, from the date of original
purchase, or installation (proper documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of origi-
nal purchase, or installation (proper documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all AQUA FLO ultraviolet lamps, UV sensors and
quartz sleeves from the date of original purchase, or installation (proper documenta-
tion required for verification).
This Canature WaterGroup Ultraviolet Disinfection System will be repaired or replaced, at our
sole option, providing that the ultraviolet system or any component is defective in materials or
workmanship for the periods outlined above and subject to the “Limitations of Warranty” as
outlined below. Canature WaterGroup’s liability under this warranty shall be limited to repair-
ing or replacing the product, without charge, F.O.B. Canature WaterGroup’s closest Distribution
Facility or authorized service depot. Canature WaterGroup will not be liable for any costs of
removal, installation, transportation, or any other charges which may arise in connection with a
warranty claim. Canature WaterGroup will not be liable for damage or wear to products caused
by abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or repair, or
if the product was not installed in accordance with the Manufacturers printed installation and
operating instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
• Water Quality Parameters lie outside of the following ranges
• Hardness > 120 mg/L (7 gpg)
• Iron > 0.3 mg/L (ppm)
• Manganese > 0.05 mg/L (ppm)
• Tannins > 0.1 mg/L (ppm)
• Turbidity > 1 NTU
• Transmittance (UVT) < 75%
• A product that has been incorrectly installed according to the technical installation
manual.
• A product that has been modified in any manner, unless approved by the manufacturer.
• A product where the serial number has been altered defaced or removed.
• Damage caused by the use of parts that are not compatible, suitable and/or authorized
by AQUA FLO for use with the product (e.g. non-original lamps or sleeves).
• Damage caused during shipment of the product.
• Water damage is found inside ballast housing or controllers.
• Product is installed outdoors in direct contact with the environment (rain).
• Product is installed in freezing temperatures.
• Product is used in conditions that exceed AQUA FLO’s specifications.
Summary of Contents for GEN4 Series
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