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If the battery is fully charged and the lift is not moving then:
2. Check all cords:
A. Check that the cords are properly plugged in. Start by unplugging the
remote and the actuator cord from the control box. Once these cords
are removed check the ends for corrosion or damage. Plug the remote
cord back in by lining up the raised tab on the plug to the grooved line
on the control box outlet. Note that these cords require some force to
plug them in fully. You will know they a correctly inserted when you
here a “popping sound”. The cords will be recessed into the outlet. If
they are flush with the outside of the outlet they are not plugged in
fully and the lift will not function. Make sure you do this for both
cords.
If you have checked all the cords and the lift still doesn’t move:
3. Check the contact points:
A. After you have fully charged the battery and checked the cords to
make sure they are properly plugged in, check to make sure the contact
points are not corroded or bent. If the contact points are corroded take
some rubbing alcohol and a q-tip and clean off the points. After
cleaning the contact points it is recommended to put some dielectric
grease on the contact points (terminals) to help ensure good electrical
contact and prevent corrosion. Then reinstall the battery on top of the
control box. Make sure you hear a “click”, which indicates that the
battery is correctly seated. The lift will not work if the battery is not
seated correctly.
NOT inserted fully.
Fully inserted.
Silver tabs are the contact
(terminal) points.