Copyright © 2021 Aqua Creek Products All Rights Reserved
Revised 5/28/21
Basic Troubleshooting
Problem:
The lift won’t move.
Solution:
1. Make sure the battery is properly seated:
You should hear a click when
the battery is properly seated
on the control box or charger.
Click!
NOT Properly Attached:
Note: the white bracket is
in front of the silver clip,
which will not allow for
an electrical connection
Properly Attached:
Note: the white bracket
is behind the silver clip,
holding it securely to
allow for an electrical
connection
Check the ends of the cords for corrosion or
damage. The cord plugs should be recessed
into the outlet. You should feel them pop into
place when they are correctly inserted.
2. Make sure the cords are properly plugged in:
NOT Properly Inserted:
The cord plug is fl ush with
or sticking out of the outlet
Properly Inserted:
The cord plug is recessed
into the outlet
POP!
The Charger is ON
when the green
light is glowing
The Battery is
CHARGING when the
orange light is glowing
When the Battery is
charged the orange
light will stop glowing
4. Make sure the battery is fully charged:
3. Check the contact points:
Make sure the contact points of
the control box and the battery
are not damaged or corroded.
If there is corrosion clean with
Scotch-Brite
TM
pad. Put some
dielectric grease on the contact
points before reattaching the
battery.
Problem:
The lift stopped moving over the water and is stuck.
Solution:
1. Press the emergency button
Use a pen or pencil tip and
stick it into the emergency
button on the front of the
control box to retract the lift.
Note: the lift will not retract
if the battery is not fully
charged or if the control box
is not working. The emergency
button only overrides the
remote handset.
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