Apro HERMIT Series, Product Specification

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Industrial micro IDE Flash (MIF) Module - HERMIT Series © 2010 APRO Co., Ltd.
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After Service
1. Policy
In order to return any item for repair, an RMA (Return Merchandise Authorization) number must be
assigned by APRO. Customers need to provide the following information, before an RMA will be issued:
uantity

Lot number

Contact person

Email address or telephone number

Shipping address
In order to receive an RMA number, please contact our customer service department via fax or email:

Fax the RMA Request Form to 886-2-2929 0389. The RMA Request From can be downloaded
from http://www.apro-tw.com/support/rmaform.htm

Product model

Q

Defect description

Customer name
)

Email to rma@apro-tw.com.tw
The description of the defect needs to be clear and complete in order for APRO to address the problem
according to customer expectations. Without a clear description, APRO can only provide a basic test of
the returned products.
1.1. Warranty period
 SxMIFxxxx-HACSC- Series 3 year
 WxMIFxxxx-HBISI- Series 5 years
1.2. Service charge under warranty period
For a warranty repair, there is no charge.
Remark:
The warranty does not cover product damage due to improper operation or force of nature such
as fire or flood.
1.3. Service charge for out of warranty period
Out of warranty repair charges are dependent on component cost and labor time. APRO will issue an
estimate after diagnosing the problem.
1.4. End of Life service