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TROUBLESHOOTING

-

17

-

POSSIBLE

 

CAUSES

UNIT

 

DOES

 

NOT

 

START

Unit

 

may

 

have

 

become

 

unplugged

Fuse

 

may

 

have

 

blown

Circuit

 

breaker

 

may

 

have

 

been

 

tripped

Unit

 

may

 

be

 

off

  

at wall

 

thermostat

.

 

Unit

 

may

 

be

 

in

 

a

 

protection

 

or

 

diagnostic

 

failure

mode

See

 

section

 

on

  

diagnostic

 

codes

.

DISPLAY

  

HAS

  

STRANGE

 

NUMBERS

/

CHARACTERS

ON

 

IT

UNIT

 

MAKING

 

NOISES

UNIT

 

NOT

 

COOLING

 / 

HEATING

 

ROOM

Unit

 

air

 

discharge

 

section

 

is

 

blocked

Temperature

 

setting

 

is

 

not

 

high

 

or

 

low

 

enough

Note

Setpoint

 

limits

 

may

 

not

 

allow

 

the

 

unit

 

to

 

heat

 

or

cool

 

the

 

room

 

to

 

the

 

temperature

 

desired

Check section

on 

temperature limiting in wall thermostat manual

.

Unit

 

air

 

filters

 

are

 

dirty

.

Room

 

is

 

excessively

 

hot

 

or

 

cold

 

when

 

unit

 

is

 

started

Vent

 

door

 

open

Unit

 

may

 

be

 

in

 

a

 

protection

 

or

 

diagnostic

 

failure

 

mode

.

WATER

 

DRIPPING

 

OUTSIDE

WATER

 

DRIPPING

 

INSIDE

Wa

 

not

 

installed

 

level

ll

 

plenum

 

is

ICE

 

OR

 

FROST

 

FORMS

 

ON

 

INDOOR

 

COIL

Low

 

outdoor

 

temperature

Dirt

rs

y

 

air

 

filte

COMPRESSOR

 

PROTECTION

Compressor operation may have been interrupted,

so

 

compressor

 

is

 

in

 

a

 

restart 

delay.

SOLUTIONS

Check

 

that

 

plug

 

is

 

plugged

 

securely

 

in

 

wall

 

receptacle

.

Note

 :Plug has a test/reset button on it. Make sure that the 

plug

 

has

 

not

 

tripped

.

Replace

 

the

 

fuse

.

Reset

 

circuit

 

breaker

.

Turn

 

unit

 

on

 

to

 

heating

 

or

 

cooling

 

mode  wall

at

 

The

 

unit

 

may

 

be

 

in

 

a

 

diagnostic

 

condition

Check

 --- checking Control section to determine 

if

 

unit

 

has

 

had

 

a

 

failure

.

The

 

unit

 

may

 

be

 

set

 

for

 ° 

C

 (

instead

 

of

 ° 

F

), 

see

 

the

 

keypad

configuration

 

section

Clicking

gurgling

 

and

 

whooshing

 

noises

 

are

 

normal

 

during

operation

 

of

 

unit

.

Make

 

sure

 

that

 

curtains

blinds

 

or

 

furniture

 

are

 

not

 

restricting

 

or

blocking

 

unit

 

airflow

.

Reset

 

to

 

a

 

lower

 

or

 

higher

 

temperature

 

setting

.

Remove

 

and

 

clean

 

filters

.

Start

 

heating

 

or

 

cooling

 

early

 

before

 

outdoor

 

temperature

cooking

heat

 

or

 

gatherings

 

of

 

people

 

make

 

room

 

uncomfortable

.

Close

 

vent

 

door

.

Check

 

section

 

on diagnostic codes.

Wait

 

approximately

 

3

 

minutes

 

for

 

compressor

 

to

 

start

If

d

condensation

 

an internal drain system has

 

not

 

been

 

installe

run off

 

to

 

the

 

outdoors

 

during

 

very

 

hot

 

and

 

humid

 

weather

 

is

normal

.

 

The external drain tube will discharge the condensate out 

beyond the real louver.

Wall

 

ust

 

be

 

installed

 

for

 

proper

 

drainage

 

of

plenum

 

m

condensation

.

 Check

 

that

 

installation

 

is

 

properly leveled

 

according

to installation instructions an

d

 

make

 

any

 

necessary

 

adjustments

.

Random

 

Compressor

 

restart

Whenever

  the

 

unit

 

is

plugged

 

in

or

 

power

 

has

 

been

 

restored

a

 

random

compressor

 

restart

 

will

 

occur

After

 

a

 

power

 

outage

the

compressor

 

will

 

restart

 

after

 

approximately

 

3

 

minutes

.

Compressor

 

Protection

 — To prevent short cycling of the 

compressor

there

 

is

 

a

 

random

 

startup

 

delay

 

of

  

3

 

minutes

.

diagnostic

 

codes

Remove

 

then

 

clean

 

or replace air filters as applicable.

thermostat system switch.

 

Compressor  is  in  time  delay.  There  is  a  protective  time  delay 

(approx . 3 minutes)  on  starting  the  compressor  after  a  power 

outage (or  restarting  after  it  has  been  turned  off ), to  prevent 

tripping  of  the  compress  or  overload.

Summary of Contents for VI20HA09K25E6PA30

Page 1: ...is in operation Remember it is your responsibility to install the product safely and to know it well enough to be able to instruct a customer in its safe use Safety is a matter of common sense a matter of thinking before acting Most dealers have a list of specific good safety practices follow them The precautions listed in this Installation Manual are intended as supplemental to existing practices...

Page 2: ...onditioners contain refrigerants which under federal law must be removed prior to product disposal If you are getting rid of an old product with refrigerants check with the company handling disposal about what to do 7 These R410A Air Conditioner Systems require contractors and technicians to use tools equipment and safety standards approved for use with this refrigerant Do not use equipment certif...

Page 3: ...s side shipping screws R FD GH B Y W GL C Orange Low fan speed Red 24VAC Front Desk Control Green High fan speed Blue Reversing valve Yellow Compressor White Heater Black Common ground ON OFF switches ON OFF Switch six terminals are still HOTand must not be touched servicing ...

Page 4: ...t exchanger coils and reduce the risk of premature component failure The coils on the unit should be checked regularly If they are clogged with dirt or soot they may be professionally cleaned You will need to remove the unit from the case to inspect the coils because the dirt build up occurs on the coil face that first contacts the debris Operating without the filter in place or with a damaged fil...

Page 5: ...e National Electrical Code NEC the Canadian Electrical Code CEC a n d o r local codes and ordinances as applicable For personal safety this unit and case must be properly grounded Protective devices fuses or circuit breakers acceptable for unit installations are specified on the nameplate of each unit Do not use an extension cord with this unit Aluminum building wiring may present special problems...

Page 6: ...stallation of the receptacle must be in accordance with the NEC CEC and local codes ordinances and regulations as applicable LCDI power Cord Unit Voltage Rating Minimum Maximum 230 208 187 253 265 238 292 Operating Voltage Voltage Utilization Range 230 208V 15Amp Perpendicular 230 208V 20 Amp Large tandem 230 208V 30Amp WARNING To avoid the risk of property damage personal injury or death due to f...

Page 7: ...ural Louver Access Panel with Return Air Grille with filter holder Cutout Dimensions 30 5 16Wx 48 5 16H 33 51 Return Air Grille with filter holder Cutout Dimensions 20 5 16Wx 20 5 16H 22 7 8 22 7 8 Cutout Dimensions 20 5 16 W x 32 5 16 H Wall Plenum 6 D x 20 W x 32 H 8 D x 20 W x 32 H 12 D x 20 W x 32 H 15 D x 20 W x 32 H ...

Page 8: ...th return air grille Rigid ductwork metal duct Air discharge outlet Unit Wall plenum Wall plenum divider Drain fittings 3 4 Filter bracket Secure platform to the floor 8 min for drain access Platform 23 1 4 x 23 1 4 square Min load capacity 175 Ibs Outside wall Plenum cutout 32 5 16 H x 20 5 16 W Exterior Outside Bottom of case approx 2 above bottom of plenum Wall plenum Bottom of case approx 2 ab...

Page 9: ...out is approximately 6 1 2 from left case wall and 5 1 4 from back case wall F Typical wall plug 6 12 above case G 40 min Air outlet Flex duct may be used for transitions only Use rigid duct for 90 bends and tees Outside wall A B C C D E 230 208VAC Wall receptacle for cord and plug connection as applicable Platform F G Connecting the air outlet Connecting the air outlet WARNING WARNING Supply duct...

Page 10: ...ion that best suits your installation requirements Follow the Installation Instructions provided with the return air grille accessory for installation details NOTE Use only one filter in the installation The filter may be installed on the unit or in the access panel door Outside wall Access panel with return air grille Filter Option 1 Return air grille Filter Option 2 Unit mounted filter with a fi...

Page 11: ...enum is to be installed square and level in the opening or up to 1 4 bubble tilt to outside pitch to outside should be similar to that planned for the sleeve and secured to the wall construction with screws or nails in the sides located a minimum of 2 from the bottom of the plenum No nails or screws may be used in the bottom or top of the plenum to prevent water entering the wall cavity The plenum...

Page 12: ...chitectural louver to the outside Seal the gap between the plenum hole and PVC tube See the installation instructions in the figure 1 Side View Inside wall Female drain fitting 3 4 PVC Internal drain Internal Drain Attach PVC to the units female 3 4 NPTdrain connector See the Installation Instructions in the figure 2 Local codes may apply figure 1 figure 2 Left side of platform 23 1 4 min 8 min fo...

Page 13: ...Remove the front case panel and pull the unit out of the case Place the empty case onto the platform in the closet with the outdoor side facing the wall plenum opening Align the case with plenum opening and attach High CFM Medium CFM Medium CFM Low CFM 0 00 550 425 425 410 0 04 515 395 395 375 0 10 465 350 350 320 0 15 440 300 300 270 0 20 405 240 240 205 0 25 365 180 180 120 0 30 310 0 00 550 475...

Page 14: ...ischarge outlet 2 Secure the top duct to the unit by turning the four case top duct adjusting screws clockwise until they are tight Use a field supplied clamp to lock the top duct to the case 7 Final Check Review this Checklist before restoring power Correct line voltage Single circuit only Ductwork connected Case and wallplenum leveled to specification Wall plenum caulked Flashing Drain connected...

Page 15: ...ch power off at the service panel and lock the area to prevent power from being switched on accidentally When the area cannot be locked securely fasten a prominent warning device such as a tag to the service panel WARNING NOTE We strongly recommend that any servicing be performed by a qualified individual For ease of service the unit can be removed from the case 1 Remove the front case panel 2 Unp...

Page 16: ...ing is OFF indoor fan runs continuously In cooling mode when compressor is OFF indoor fan will continuously run If this switch is put to ON position when compressor is OFF indoor fan will be OFF 15 2 Switch 3 1 2 Powered vent door Duct select SW3 1 Powered vent door If this switch is put to OFF position the powered vent door will be closed always If this switch is put to ON position the powered ve...

Page 17: ...y and correctly connected Compressor Discharge Over Heat Protection P4 1 Make sure indoor and outdoor unit vents are not blocked 2 Check the DIPswitch SW2 on the main board 3 position in red color is correctly match with the unit capacity refer to the wiring diagram Cooling Heat Pump Over Load Outdoor Indoor Coil Over Heat P5 Ensure that the indoor and outdoor air outlets are not blocked Check if ...

Page 18: ...e The unit may be set for C instead of F see the keypad configuration section Clicking gurgling and whooshing noises are normal during operation of unit Make sure that curtains blinds or furniture are not restricting or blocking unit airflow Reset to a lower or higher temperature setting Remove and clean filters Start heating or cooling early before outdoor temperature cooking heat or gatherings o...

Page 19: ...THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 20: ...Applied Comfort Products Inc 1210 Balmoral Road Cambridge Ontario Canada N1T 1AS ...

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