EGG STATION DUAL ZONE
11
P/N 1011416 Rev. H 02/18
McDonald’s
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test, and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing.
Problem
Possible Cause
Corrective Action
Unit fails to operate and
control panel lights fail to
signal on.
No power/low power.
Make sure power is on and power cord is locked into
place. Check main circuit breakers.
Inoperable electrical outlet.
Plug into different outlet of same amperage
rating.
Inoperable Power button.
Contact Antunes Technical Service.
Inoperable Power Cord.
Loose connections.
Unit fails to heat.
Loose connections.
Contact Antunes Technical Service.
Inoperable grill.
Low voltage.
Inoperable hi-limit thermostat.
Inoperable thermocouple.
Inoperable solid state relay.
Eggs do not cook
properly.
Using refrigerated eggs and
Folded
but-
ton selected.
Use
Round
button when using shelled eggs.
Round
button selected when cooking
folded eggs (eggs overcooked).
Use
Folded
button when using folded eggs.
Incorrect amount of water added to
trough in cover.
Fill trough in cover with water before starting time
cycle.
Grill temperature too low or high.
Perform the steps in the section titled “Checking Grill
Surface Temperature” in this manual. The temperature
should be 275°F– 290°F (135°C–143°C). If not, con-
tact Antunes Technical Service for assistance.
Loose connections.
Contact Antunes Technical Service.
Unit/table is not level.
Level the table and unit as necessary.
Eggs sticking to Grill
Surface.
Dirty Grill Surface.
Clean Grill Surface.
Dirty Egg Rings.
Do not use an abrasive scrubbing pad to clean Egg
Rings.
Damaged Egg Ring.
Replace Egg Ring.
If the troubleshooting steps listed do not solve your problem,
contact Antunes Technical Service at
+1-877-392-7854 toll free for further assistance.
TROUBLESHOOTING
