Please remove any labels or old shipment markings it may have and ensure you add your
shipping address inside the box in case the original shipment label becomes illegible during
transportation.
The shipping costs are covered by the owner of the product. Antelope Audio will not cover
any local customs charges.
We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package
should be insured for its real value, marked as fragile and a
tracking
number should be
provided. We do not recommend using standard mail delivery services.
Please, don't forget to add the RMA number, issued by the Antelope Audio technical support,
on all shipping paperwork.
Antelope Audio cannot be held responsible for undelivered packages – lost or damaged on
the way to the Antelope Audio HQ. For damage claims, please contact your shipping service
provider of choice.
Antelope Audio cannot cover any repair costs for product damages due to poor packaging.
LIMITED WARRANTY POLICY
This is a non-transferable voluntary Limited Product Warranty provided to end-customers
who have purchased Antelope Audio-branded hardware product (hereinafter referred to as
“Product”) from an authorized Antelope Audio re-seller.
For customers covered by consumer protection laws or regulations in their country of
purchase or, if different, their country of residence, the benefits conferred by Antelope Audio's
Limited Warranty are in addition to, and not instead of, rights and remedies convened by
such consumer protection laws and regulations and it does not exclude, limit or suspend
buyer’s rights arising from consumer law. Consumers have
the right to choose whether to claim service under the Antelope Audio Limited Warranty or
under their consumer law rights.
All claims made under the Antelope Audio Limited Warranty will be governed by the terms set
out in this warranty document.
Warranty Coverage
OCX HD User Manual
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