7 Troubleshooting
SYMPTOM:
VDSL LNK LED does not light up after wire is connected to the VDSL port.
CHECKPOINT:
1.
Verify the length of the wire (not more than 1.4km) connected between the two EVC-3101. Please
also try to adjust the DIP switch or the EVC-3101 to the other SNR mode.
2.
Please note you must use one EVC-3101 in CO mode and the other EVC-3101 in CPE mode to
make connection to each other work.
SYMPTOM:
TP LED does not light after cable is connected to the port.
CHECKPOINT:
1.
Verify you are using the Cat.5 or better cable with RJ45 connector to connect to the port.
2.
If your device (like LAN card) supports to auto-negotiation, please try to manually set at a fixed
speed of your device to solve this issue.
3.
The Converter/Bridge and the connected device’s power are on or not.
4.
The port’s cable is firmly seated in its connectors in the switch and in the associated device.
5.
The connecting cable is good and with the correct type.
6.
The connecting device, including any network adapter, is functional.
