English
20
Troubleshooting
Problem Possible
Reason Recommended
Action
Batteries are drained.
Replace all batteries with new ones.
Nothing appears
on the display,
even when the
power is turned
on.
Battery terminals are not in
the correct position.
Reinstall the batteries with negative
and positive terminals matching
those indicated on the battery
compartment.
The cuff does not
inflate.
Battery voltage is too low.
(LOW BATTERY mark)
blinks. If the batteries are
drained completely, the mark
does not appear.
Replace all batteries with new ones.
The cuff is not applied
properly.
Apply the cuff correctly.
You moved your arm or body
during measurement.
Make sure you remain very still and
quiet during measurement.
The cuff position is not
correct.
Sit comfortably and still.
Place your arm on a table with your
palm facing upward and the cuff at
the same level as your heart.
The device does
not measure.
Readings are too
high or too low.
If you have a very weak or irregular
heat beat, the device may have
difficulty in determining your blood
pressure.
The value is different from
that measured at a clinic or
doctor’s office.
Refer to “Why Measure Blood
Pressure at Home?”.
Other
Remove the batteries. Place them
back properly and take another
measurement.
Note: If the actions described above do not solve the problem, contact the dealer.
Do not attempt to open or repair this product, as any attempt to do so will
make your warranty invalid.
