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39
PROBLEM
POSSIBLE CAUSE SOLUTION
Oven light is
not working
properly.
Light bulb is
loose or burned
out.
Replace or reinsert the light bulb if
loose or defective. Touching the bulb
with fingers may cause the bulb to
burn out.
Oven light
stays on.
Oven door
does not close
completely.
Check for obstruction in oven
door. Check to see if hinge is
bent or door switch is broken.
Cannot
remove lens
cover on light.
Lens cover is dirty. There may be a soil build-up around
the lens cover. Wipe lens cover area
with a clean dry towel prior to
attempting to remove the lens cover.
Oven will not
Self- Clean
properly.
Oven was still
warm when
Cleaning mode
was selected.
Allow the oven to cool before
running Self-Cleaning.
Oven is heavily
soiled.
Always wipe out loose soils or heavy
spillover before running Self-Cleaning.
See Preparing the Oven to Self-Clean.
If oven is badly soiled, set oven
for a 4-hour Self-Cleaning.
Clock
and
timer are not
working
properly.
No power going
to the oven.
Turn on power at the main power
supply (fuse or circuit breaker box). If
condition persists, call an authorized
service center.
Clock or Timer
not set correctly.
See the Clock and Timer sections.
Excessive
moisture
Oven was
not properly
preheated.
When using bake mode, preheat
the oven first. Convection Bake and
Convection Roast will eliminate any
moisture in oven (one of the
advantages of convection).
Porcelain chips
Oven racks
removed
and replaced
incorrectly.
When oven racks are removed and
replaced, always tilt racks upward
and do not force them to avoid
chipping the porcelain.
Troubleshooting
FOR MORE HELP, VISIT ANCONAHOME.COM OR CALL
THE CONSUMER HELP LINE AT
1-800-350-4562.