AMX Novara 1000 Series, Operation/Reference Manual

Page: 2 / 74

AMX Limited Warranty and Disclaimer
This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which
include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of
purchase, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay compo-
nents are warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
• AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long
as the AMX lighting products are under warranty. AMX also guarantees the control of dimmable loads that are properly con-
nected to our lighting products. The dimming performance or quality there of is not guaranteed, impart due to the random combi-
nations of dimmers, lamps and ballasts or transformers.
• AMX software is warranted for a period of ninety (90) days.
• Batteries and incandescent lamps are not covered under the warranty.
• AMX AutoPatch Epica, Modula, Modula Series4, Modula CatPro Series and 8Y-3000 product models will be free of defects in
materials and manufacture at the time of sale and will remain in good working order for a period of three (3) years following the
date of the original sales invoice from AMX. The three-year warranty period will be extended to the life of the product (Limited
Lifetime Warranty) if the warranty card is filled out by the dealer and/or end user and returned to AMX so that AMX receives it
within thirty (30) days of the installation of equipment but no later than six (6) months from original AMX sales invoice date. The
life of the product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime Warranty
applies to products in their original installation only. If a product is moved to a different installation, the Limited Lifetime Warranty
will no longer apply, and the product warranty will instead be the three (3) year Limited Warranty.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX
RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-day period. After
the 30-day period the RMA will be cancelled. Any shipments received not consistent with the RMA, or after the RMA is cancelled, will
be refused. AMX is not responsible for products returned without a valid RMA number.
AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost
savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Autho-
rized Partner for a third party.
This Limited Warranty does not apply to (a) any AMX product that has been modified, altered or repaired by an unauthorized agent or
improperly transported, stored, installed, used, or maintained; (b) damage caused by acts of nature, including flood, erosion, or earth-
quake; (c) damage caused by a sustained low or high voltage situation or by a low or high voltage disturbance, including brownouts,
sags, spikes, or power outages; or (d) damage caused by war, vandalism, theft, depletion, or obsolescence.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim (including
negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by
any person. This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the
possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or exclusion of inci-
dental or consequential damages for consumer products. In such states, the limitation or exclusion of the Limited Warranty may not
apply. This Limited Warranty gives the owner specific legal rights. The owner may also have other rights that vary from state to state.
The owner is advised to consult applicable state laws for full determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT
MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. EXCEPT AS OTHERWISE LIMITED
BY APPLICABLE LAW, AMX RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS, SPECIFICATIONS, WARRAN-
TIES, PRICES, AND POLICIES WITHOUT NOTICE.